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Hi @Gustaf Larsson , can you please review this document and run risk-detection? Please let me know any other error messages you get when doing this.
Thank you,
James
Teams switch organization
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Gustaf Larsson
1
Reputation point
Hi,
I am a guestuser and suddenly I can't connect to the organization with my guestaccount.
I resetted my MFA on the guestaccount in the guestorganization and it solved my problem except I could'nt open any filelibrarys. However after 40min the same problem appeared.
The errormessage I get is:
"We couldn't sign you in. If this error persists, contact your system administrator and provide the error code CAA2000C".
Could you please provide some assistance.
Br,
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Teams | Microsoft Teams for business | Other
10,905 questions
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JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff2022-08-17T06:08:27.793+00:00 As @James Hamil said, you can try to download the risk report in the Azure portal and analyze the result.
If your organization wants to allow users to self-remediate when risks are detected, users must be registered for both self-service password reset and Azure Multi-Factor Authentication. We recommend enabling the combined security information registration experience for the best experience.
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JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff
2022-08-19T09:03:11.83+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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2 answers
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James Hamil 27,211 Reputation points Microsoft Employee Moderator2022-08-17T01:14:35.47+00:00 -
Carlos Solís Salazar 18,191 Reputation points MVP Volunteer Moderator2022-08-17T12:57:01.083+00:00 Thank you for asking this question on the **Microsoft Q&A Platform. **
You must contact the Administrator of the organization where you are a guest because you have a guest user, I can understand that your privileges are quite limited.
The administrator must review the state of your user in their Azure AD.
Hope this helps,
Carlos Solís Salazar----------
Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
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Carlos Solís Salazar 18,191 Reputation points MVP Volunteer Moderator
2022-08-18T14:05:21.92+00:00 How did it go?
You can Accept Answer and Upvote, if the above response helped answer your query, others visiting the forum with the same query might get help.
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