How to fix outlook stop working?

BenjaminStusghish 201 Reputation points
2022-08-18T16:42:31.017+00:00

I have checked the network and confirmed it is connected. But I cannot send or receive emails. Is there any suggestion?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dillon Silzer 54,646 Reputation points
    2022-08-18T17:24:01.047+00:00

    Hi @BenjaminStusghish

    Check to verify that Work Offline isn't enabled:

    Go to the top bar > Send/Receive > Work Offline.

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    If this is helpful please accept answer.

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  2. Faery Fu-MSFT 17,021 Reputation points Microsoft Vendor
    2022-08-19T02:28:11.433+00:00

    Hi @BenjaminStusghish ,

    Welcome yo our forum!

    In order to verify your issue, does it exist on outlook client or on the web?

    Besides, it is recommended you try the troubleshooting in this official document: I can't send or receive messages in Outlook
    If you still need more help on this, feel free to contact us.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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