How to fix outlook stop working?

BenjaminStusghish 201 Reputation points

I have checked the network and confirmed it is connected. But I cannot send or receive emails. Is there any suggestion?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dillon Silzer 49,071 Reputation points

    Hi @BenjaminStusghish

    Check to verify that Work Offline isn't enabled:

    Go to the top bar > Send/Receive > Work Offline.



    If this is helpful please accept answer.

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  2. Faery Fu-MSFT 14,221 Reputation points Microsoft Vendor

    Hi @BenjaminStusghish ,

    Welcome yo our forum!

    In order to verify your issue, does it exist on outlook client or on the web?

    Besides, it is recommended you try the troubleshooting in this official document: I can't send or receive messages in Outlook
    If you still need more help on this, feel free to contact us.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.