This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi there,
I'm experimenting with the Azure Monitor Agent, since that's the recommended replacement for the old log analytics agent.
I have a windows 11 pc and I've downloaded the AMA agent from here and installed it.
fwlink
However I'm seeing this error in the logs:
c:\resourcers\azure monitor agent\azuremoniutoragent.monitoringdatastore\configuration\
Info (2022-08-22T18:40:06Z): MonAgentManager.exe - Initializing McsManager using mcsRegionalEndpoint=mcs.azure.com,mcsGlobalEndpoint=https://global.handler.control.monitor.azure.com,azureResourceEndpoint=https://monitor.azure.com/,m_MonAgentVersion=45.11.01,customResourceId=,ManagedIdentity=,AADMode=true,aadClientId=2158f033-042b-4044-b4dc-8acd105cf31e,aadAuthority=https://login.microsoftonline.com,aadResource=https://monitor.azure.com/,proxyMode=none,proxyAddress=,proxyAuth=false
Error (2022-08-22T18:40:06Z): MonAgentManager.exe - Tenant and device ids retrieval failed with HRESULT 0x8000ffff
Any idea what that means or if there is any decent troubleshooting tips?
I can't find any reference for that ClentId (and I haven't set up any custom app registrations)
I've read all of the Microsoft Learn I can find but I can't find much there to help with this.
Thanks.
Did you review the Pre-Requisites from the following link? Make sure you have all access defined under Pre-Requisites
https://learn.microsoft.com/en-us/azure/azure-monitor/agents/azure-monitor-agent-windows-client?WT.mc_id=AZ-MVP-5004665
Hi @Udaiappa Ramachandran ,
That's likely some of the confusion, but yes I've gone through that:
I suspect there's some confusion around the domain component but I don't know any troubleshooting steps for that.
The agent needs a valid workspace ID and key. The installer you used may need a command argument or you may need to pull the installer MSI from your portal directly. https://learn.microsoft.com/en-us/azure/azure-monitor/agents/azure-monitor-agent-windows-client
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 41%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
@David Broggy , I am sorry for the inconvenience for this issue.
As "Azure Monitor agent on Windows client devices" is still in Preview, can you please use the following Teams channel for your queries/feedback - Azure Monitor Agent User Community
For details, please refer to Questions and feedback for Azure Monitor agent on Windows client devices.
Please let me know if you have any questions.