Windows 11 downloads but blue screens with disk space problem

Braddo 41 Reputation points
2022-08-31T10:30:05.62+00:00

running windows 10, and windows 11 tries to download. it ends up failing and bluescreens.
it leaves behind very large files in the installer folder
how can i clear all these out

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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,570 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,103 questions
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7 answers

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  1. JimmySalian-2011 41,916 Reputation points
    2022-08-31T10:37:29.437+00:00

    Hi,

    You can carry out Disk Cleanup on the C Drive - Right click C Drive Properties - DiskCleanup - Cleanup System Files and select the downloaded files.

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  2. Braddo 41 Reputation points
    2022-08-31T10:41:52.063+00:00

    there is nothing to clean up unfortunately..
    i looked there, and have looked throughout the drive for other files to remove.
    i had 3.8gb free, and the windows update starts, it downloads a few files, and then blue screens

    there are like 28 files that are the same size of 128mb, and 11 files of like 190mb files

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  3. JimmySalian-2011 41,916 Reputation points
    2022-08-31T10:46:36.68+00:00

    Hi,

    In this case you need to download Treesize a freeware for home use and it will provide details of the files and folders that is using the space, you can right click and delete from that console of Treesize.

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  4. Braddo 41 Reputation points
    2022-08-31T10:48:24.53+00:00

    i have treesize, and that is the picture i attached - there is 135gb in the installer folder, but i am unsure if i can remove or what consequences that will have

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  5. JimmySalian-2011 41,916 Reputation points
    2022-08-31T10:59:39.537+00:00

    Hi,

    Okay makes sense, I will take a cautious approach to this and follow this guide from Microsoft. can-you-safely-delete-files-in-the-windirinstaller-directory

    However if the files are taking up space and causing issues I would clear up recent downloaded files and try to movde data to external disk temporarily so the Windows 11 can be downloaded.

    Also check these commands and article for help.

    disk cleanup and dism

    dism /online /cleanup-image

    https://technet.microsoft.com/en-gb/library/dn251565.aspx

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