Teams Defaults to WiFi

Neil Monkman 6 Reputation points
2022-08-31T13:35:09.333+00:00

Every time I join a meeting on Microsoft Teams while I am hard wired on ethernet, It will either lose the internet connection or switch to WiFi and it freezes up and/or I get kicked from the meeting. Is there a way to ensure that, when using Teams, it stays on the ethernet connection?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Josh Rippe 1 Reputation point
    2022-08-31T23:07:33.107+00:00

    I would just disable the wireless nic on those occasions. I don't know how feasible that is in your situation, but just a thought.

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  2. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor
    2022-09-01T06:49:26.587+00:00

    Hi @Neil Monkman

    As above said,Teams did not provide the network settings to determine which network you can use first.

    So do you have the same problem in your Teams web client?

    If there is no issue in Teams web client, we firstly recommend you try to clear Teams client cache file by following these article's steps:

    https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache


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  3. Lennert 0 Reputation points
    2024-05-23T09:24:05.6166667+00:00

    I have the exact same issue using the PWA on Fedora latest.

    Setup:

    Ethernet via USB-C docking station
    WiFi on laptop
    Teams PWA on Google Chrome

    If both internet connections (Ethernet + WiFi) are switched on and I join a meeting, after one or two minutes the connection fails and I drop out of the meeting.

    I have no other problems using the same setup in any kind of internet usage, it's just the teams meeting that fails.

    I can resolve the issue by turning off one of the internet connections (only WiFi or only Ethernet)

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