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1 answer One of the answers was accepted by the question author.

The credential is invalid. Unexpected sub status (6008).

I have been struggling for a while to figure out how to overcome this issue in Outlook (classic). It's only an issue on one of my computers. The app works fine on my other computer and my phones. Can someone help me? Thank you.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-13T17:52:32.0533333+00:00
Tyler Cox 20 Reputation points
accepted 2026-08-14T16:00:14.1233333+00:00
Tyler Cox 20 Reputation points
2 answers One of the answers was accepted by the question author.

can't download ms word files from onedrive to my desktop

I am paying 10.00 a month for MS 365 as an individual user. MS only opens on my onedrive. And it won't le me download or save to my desktop via downloads or anything else. I use duckduckgo. NOT google. This does not work for me at all if I can't download…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-13T20:42:03.0566667+00:00
Elizabeth Bermudez 20 Reputation points
accepted 2026-08-14T15:55:44.36+00:00
Elizabeth Bermudez 20 Reputation points
3 answers One of the answers was accepted by the question author.

0xC004F211 since BIOS update

Hi. I did a BIOS update on my MSI Z690 on August 5th. Since then my Windows 11 has deactivated with error 0xC004F211. I have followed the Troubleshoot. It gives me the option to buy again, or select 'I recently changed hardware on this device'. I…

Windows for home | Windows 11 | Licensing and activation
asked 2026-08-14T10:06:29.1733333+00:00
James Grimstead 0 Reputation points
commented 2026-08-14T15:45:02.38+00:00
James Grimstead 0 Reputation points
3 answers One of the answers was accepted by the question author.

What’s the best way to migrate from Edge to another browser? (I’m leaving after the rounded corners)

Ever since Microsoft forced rounded corners in Edge, I can’t use the browser anymore. It looks absurdly ugly, and the wasted screen space bothers me a lot. I’m migrating to another browser. I thought about Chrome, but I’d like to hear your opinion on…

Microsoft Edge | Favorites, history, and downloads | Windows 10
asked 2026-06-14T03:25:38.8533333+00:00
Gabriel Freitas 40 Reputation points
edited an answer 2026-08-14T15:36:29.9366667+00:00
Bulldog 3,660 Reputation points
1 answer One of the answers was accepted by the question author.

My Identity Validation has been in progress for over a week

My identity validation has been stuck in progress over a week when can I expect an update?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,102 questions
asked 2026-08-06T16:05:32.2733333+00:00
Eric Vogt 40 Reputation points
accepted 2026-08-14T15:32:22.7233333+00:00
Eric Vogt 40 Reputation points
1 answer One of the answers was accepted by the question author.

How do I stop Windows from changing my wallpaper from Picture to Slideshow?

I have set my wallpaper to Picture mode and set up a wallpaper with a picture. However, whenever I restart the computer or I plug in anything into the usb ports, it changes to Slideshow mode automatically. I have also changed the theme to a theme with…

Windows for home | Windows 11 | Display and graphics
asked 2025-07-21T07:14:42.91+00:00
Guan Zhong Tan 30 Reputation points
commented 2026-08-14T15:27:18.7033333+00:00
Christopher 5 Reputation points
2 answers One of the answers was accepted by the question author.

Unsolicited offer for free upgrade to Microsoft 365 Personal

I received an email that was unsolicited that offers a free upgrade to Microsoft 365 Personal. Is this a legitimate offer from Microsoft?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-06T22:25:42.82+00:00
Patricia Porter 40 Reputation points
commented 2026-08-14T15:22:06.86+00:00
PattiC 0 Reputation points
1 answer One of the answers was accepted by the question author.

Computer shuts down after entering sleep mode

Hi, I've been dealing with this issue the last few weeks, whereby I would leave my computer on sleep mode after a few minutes and when I come back a few hours later my PC would shut down. When I press any buttons/my mouse to wake up my pc, RAM sticks…

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-08-13T14:45:09.71+00:00
Tan 20 Reputation points
accepted 2026-08-14T15:21:30.86+00:00
Tan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Orphaned Production PostgreSQL Server active and billing, but missing from ARM / Azure Resource Graph

Issue Summary: Following Microsoft's managed migration, our database endpoint myservername.postgres.database.azure.com remains fully operational, serving production traffic, and generating daily billing charges. However, the server resource is completely…

Azure Database for PostgreSQL
asked 2026-08-05T05:58:23.7533333+00:00
Infotech Language 20 Reputation points
accepted 2026-08-14T14:51:13.97+00:00
Infotech Language 20 Reputation points
4 answers One of the answers was accepted by the question author.

Multiple Windows 11 Update error - Install error - 0x800700c1

Hello, I am trying to update to Windows 11, version 25H2, but I am getting an Install error - 0x800700c1 when trying to update. It mostly tries to "correct" this by trying to install older, missing updates, but these fail as well with the…

Windows for home | Windows 11 | Windows update
asked 2026-03-04T07:48:31.9533333+00:00
Simon Frömmer 20 Reputation points
commented 2026-08-14T14:39:22.5566667+00:00
Ramesh 179.7K Reputation points Volunteer Moderator
2 answers

IP communication to Azure SQL server suddenly 10 times slower than usual.

IP communication from our office (data centre) to Azure SQL server suddenly 10 times slower than usual. psping usually take 10 msec or less but now 70 - 100msec resulting some apps very slow. I can send you psping / tracert results over email. Regards,

Azure SQL Database
asked 2026-08-03T15:06:18.37+00:00
Takahiro Yoshida 0 Reputation points
edited a comment 2026-08-14T14:15:51.8+00:00
Takahiro Yoshida 0 Reputation points
3 answers One of the answers was accepted by the question author.

Why does the Massar education portal sometimes fail to open in Microsoft Edge?

I am trying to access the Massar education portal in Morocco using Microsoft Edge, but sometimes the website does not open properly or the login page keeps loading. The issue can happen even after refreshing the page. I have already tried opening the…

Microsoft Edge | Website issues | Windows 11
asked 2026-07-25T05:04:24.98+00:00
massarr ma 20 Reputation points
commented 2026-08-14T14:15:42.36+00:00
Carl-L 19,930 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Unable to log into one note

Hi am using IPhone 17, software is updated. Am unable to log into my one note account. All other office 365 apps are working perfectly. Have even tried to login via OneDrive but no success. everytime I try login to one note it gets into a vicious loop of…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-04T13:53:22.7933333+00:00
Sankalp Chopra 10 Reputation points
accepted 2026-08-14T14:03:32.3133333+00:00
Sankalp Chopra 10 Reputation points
3 answers One of the answers was accepted by the question author.

Junk e-mail I block

I have at least 100 e-mails that go to junk and some needs to go to my inbox, but all are going to junk. On the junk ones if it allows me to. I go to the website and unsubscribe, which I never signed up for it in the first place. I Unsubscribe and I…

Outlook | Web | Outlook.com | Email
asked 2026-08-12T19:53:33.47+00:00
Pam Joseph 20 Reputation points
commented 2026-08-14T13:52:23.2+00:00
Pam Joseph 20 Reputation points
3 answers

Turn off proofing / spell check

We have recently upgraded our entire system from server 2012, to azure in the cloud and update our MS word etc and moved from windows 10 and windows 11. We used to have 15 laptops with office on and the spell check etc disabled. For our pupils to sit…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-01-07T11:13:17.8266667+00:00
Wesley Jones 70 Reputation points
commented 2026-08-14T13:11:56.9833333+00:00
Joost Bet 0 Reputation points
4 answers One of the answers was accepted by the question author.

Make an existing alias primary without removing the old alias.

I have a Microsoft personal account. My current primary alias is gp***@live.com. I created a new Microsoft alias tek***@outlook.com, but the Manage account username page does not show “Make primary” next to any secondary alias. It only shows “Remove.” I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-10T16:18:30.6+00:00
Gustavo Paez de la Torre 25 Reputation points
answered 2026-08-14T13:05:33.7066667+00:00
bailey bailey 0 Reputation points
2 answers One of the answers was accepted by the question author.

Insider Preview, expired 11 August, can't download/install latest update?

Windows 11 Home Insider Preview Evaluation copy. Build 261008925, I have tried over the last 3 days. The Troubleshooting couldn't identify the problem. Last night it downloaded, updated. But same issue this morning?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-14T10:05:30.27+00:00
Frank Bartholomew 25 Reputation points
accepted 2026-08-14T13:01:31.55+00:00
Frank Bartholomew 25 Reputation points
1 answer One of the answers was accepted by the question author.

Likely applies to other regions but, are the Roblox gift cards currently pulled?

Assuming since I still saw the gift card available yesterday and today its gone in the UAE.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,066 questions
asked 2026-08-14T04:42:19.1333333+00:00
Real Amazing! 0 Reputation points
commented 2026-08-14T13:00:12.6233333+00:00
Real Amazing! 0 Reputation points
1 answer One of the answers was accepted by the question author.

New Outlook / OWA: Drag-and-drop email attachment fails when meeting is created from "Open in new window" Calendar

Hi, I am posting this as a separate question because an answer on a related thread has already been accepted, but I have since identified a reproducible scenario that appears to narrow down the issue significantly. Related thread: Unable to drag emails…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-14T00:35:32.69+00:00
Abe Botha 0 Reputation points
commented 2026-08-14T12:33:06.63+00:00
Alina Le 4,685 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I lost my product key

I lost my product key. Where I can get it. Actually I buy it and forgot

Windows for business | Windows 365 Business
asked 2025-11-10T19:05:09.82+00:00
Anonymous
commented 2026-08-14T12:11:53.6033333+00:00
Ray E. Thompson Sr 0 Reputation points