477,663 questions

Sort by: Updated
3 answers One of the answers was accepted by the question author.

The "G", "H", and " ' " keys on my laptop keyboard stopped working.

Hello, I am having a problem with my laptop keyboard. The "G" key, the "H" key, and the apostrophe ( ' ) key suddenly stopped working today. It was working fine just last night. All the other keys are still working. Can you please…

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-25T03:08:33.3366667+00:00
Lj 20 Reputation points
answered 2026-07-15T10:28:28.6733333+00:00
Fazal Qureshi 5 Reputation points
4 answers One of the answers was accepted by the question author.

Microsoft mail so strange

Is it a scam ? I have change the password and this email sent to

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,413 questions
asked 2025-09-22T06:48:15.29+00:00
Lienl 205 Reputation points
commented 2026-07-15T10:21:00.2333333+00:00
unknown 0 Reputation points
1 answer One of the answers was accepted by the question author.

Tax residence certificate

I represent the company from Romania, I registered invoices from Microsoft in 2026 and I need your tax residency certificate. Thank you. [Moderator note: Personally Identifiable Information removed]  

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-11T07:15:37.6866667+00:00
Adina Serban 20 Reputation points
edited the question 2026-07-15T09:39:39.33+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft keep on sending me authentication codes via text

I logged in to my TSU (my university) student portal, and we use microsoft account to access it. Of course I needed an authentication code ONCE, and I only did it on July 3, 2026. After that, I started receiving messages from Microsoft stating…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-07-15T07:56:38.4666667+00:00
Timmie 20 Reputation points
accepted 2026-07-15T09:16:39.5566667+00:00
Timmie 20 Reputation points
2 answers One of the answers was accepted by the question author.

Texas Chainsaw Massacre Bad Image Error

When I try to launch the game Texas Chainsaw Massacre on Steam I receive a Bad Image error that says "C:\Windows\SYSTEM32\X3DAudio1_7.dll is either not designed to run on Windows or it contains an error. Try installing the program using the original…

Windows for home | Windows 11 | Gaming
asked 2026-07-15T06:20:16.14+00:00
Luke Lindell 20 Reputation points
commented 2026-07-15T09:15:40.6533333+00:00
Ramesh 181.6K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

how do i download my microsoft certificates? I can only see transcripts but no option to download certificates. please help xxx

how do i download my microsoft certificates? I can only see transcripts but no option to download certificates. please help

Community Center | Not monitored
asked 2026-07-15T05:58:57.4633333+00:00
PalesaKhiba-5774 20 Reputation points
commented 2026-07-15T09:11:17.3033333+00:00
PalesaKhiba-5774 20 Reputation points
1 answer One of the answers was accepted by the question author.

Why do MSN Games don't save Progress?

I played a few MSN Games while being Signed in to my Microsoft Account but even then no single game saved progress. I switched browsers and tried playing the same games over and over again none saved their progress. I find this really frustrating as this…

Microsoft Edge | Other | Windows 11
asked 2026-07-14T21:32:51.5566667+00:00
Jamie Redacted 20 Reputation points
accepted 2026-07-15T09:06:35.88+00:00
Jamie Redacted 20 Reputation points
2 answers

Phone Link app blocks file explorer from seeing files on my android phone, with or without USB cable.

I have read every help page I can find, from MS and outside people. Why does MS not allow a simple cable any more? I have checked all updates. I have tried different cables. I have restarted both PC and phone. I have delved into USB debug. I have…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-07-02T16:25:54.8166667+00:00
Michael Wilson 0 Reputation points
recommended 2026-07-15T08:56:55.16+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how to fix Microsoft Visual C++ 2022 (x64)

Windows for home | Other | Apps
asked 2026-07-15T08:32:31.4966667+00:00
Harrie Wilms 20 Reputation points
accepted 2026-07-15T08:40:42.1+00:00
Harrie Wilms 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to sync and use Contacts from Desktop Outlook in Outlook app on Android

I use Desktop Outlook but wanted my Contacts etc saved on the cloud and accessible on other devices. To do this, I am using a trick advised ages ago by another user of this Community to use an exchange based account (@outlook.com) to store all the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-07-14T13:06:46.7966667+00:00
Maryanne 25 Reputation points
commented 2026-07-15T08:32:18.87+00:00
Michael Nyarko 80 Reputation points
1 answer One of the answers was accepted by the question author.

ReFS Block Cloning throwing timeouts during VHDX merges. Anyone found a way to bump up the metadata timeout threshold?

Hi all, Hope you're having a productive week. We’ve landed ourselves in a bit of a pickle with our high-density dev environments. We’re leveraging ReFS Block Cloning to handle rapid VM checkpoint merges, which is brilliant in theory. However, under heavy…

Windows for business | Windows 365 Enterprise
asked 2026-07-14T07:00:10.9433333+00:00
LD Lissandra 40 Reputation points
accepted 2026-07-15T08:13:18.0233333+00:00
LD Lissandra 40 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Surface Pro X (Arm SQ1) Loses Display Configuration After Reboot

Hello, I am troubleshooting a persistent external display issue on a user's Surface Pro X and could use some fresh eyes. System Specs & Hardware: Host: Microsoft Surface Pro X (Microsoft SQ1 processor) OS: Windows 11 Pro (recently upgraded from…

Windows for business | Windows 365 Business
asked 2026-07-15T05:59:38.82+00:00
Ryan Buzar 20 Reputation points
commented 2026-07-15T08:03:23.2533333+00:00
Ryan Buzar 20 Reputation points
2 answers One of the answers was accepted by the question author.

Omit user name when posting in Teams channel with Workflows

Is it possible to not show one's name when sending messages via Workflows in a channel? For example, can I create a bot to have it send the messages for me, without my name? How? Will it cost any license?

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,073 questions
Microsoft Teams | Microsoft Teams for business | Other
asked 2024-11-14T19:58:53.2866667+00:00
Anonymous
commented 2026-07-15T08:01:13.4066667+00:00
Horváth Milán 0 Reputation points
1 answer One of the answers was accepted by the question author.

Only Some document is not added and gives 'RateLimitError'

Hi Team, I am facing an issue while uploading documents to Azure AI Search. Most documents are indexed successfully, but some seemingly similar documents fail with a RateLimitError. The failed documents appear to be random, and there doesn't seem to be…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,593 questions
asked 2026-07-08T03:18:46.41+00:00
Vimal Lalani 20 Reputation points
accepted 2026-07-15T07:28:26.95+00:00
Vimal Lalani 20 Reputation points
2 answers

Microsoft Lists: Owner can search/filter, shared users cannot

Hi, I have a Microsoft List with over 10,000 records. As the list owner, I can: Search Filter However, users I shared the list with can: View all records Open items But they cannot: Search (no results returned) Filter What I've checked: …

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-07-14T05:42:46.8566667+00:00
Miao Ching Teoh 0 Reputation points
recommended 2026-07-15T07:11:35.39+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Inquiry Regarding Accidental Entry of Personal Information in Bing Search Queries

I was unsure which contact channel would be most appropriate for this inquiry, so I am reaching out here regarding Bing Search. I would appreciate your guidance on the following matters. Removal of Personal Information from Search Logs If personal…

Bing | Safety and privacy | Search history
asked 2026-07-09T00:39:49.9933333+00:00
藤田 剛太朗 20 Reputation points
edited an answer 2026-07-15T07:05:40.6566667+00:00
Ian-T 12,310 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Tenant Lockout - Global Admin MFA Reset Required (Nonprofit)

"I am the Global Admin for a registered Nonprofit / Charity organization (tenant: [Moderator note: personal info removed].onmicrosoft.com). We are completely locked out of our system (tenant lockout) due to a lost MFA device. Our charitable work is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-13T22:40:53+00:00
Maksym 20 Reputation points
accepted 2026-07-15T06:48:31.1166667+00:00
Maksym 20 Reputation points
2 answers One of the answers was accepted by the question author.

gpt-4.1-mini Standard (regional) deployment in Australia East fails - model version deprecating, no newer version offered

I need to deploy an Azure OpenAI chat model on the Standard (regional) deployment type in Australia East, because my workload has a data residency requirement to process data onshore within Australia. Global Standard and Data Zone deployment types are…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,022 questions
asked 2026-07-15T00:58:10.7066667+00:00
Malik Waqar 20 Reputation points
accepted 2026-07-15T06:11:48.6733333+00:00
Malik Waqar 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to remove old license and register with newer version 2024 license

I have an Office 2024 Professional Plus key,I tried this on a machine with Office 2016 already installed as I want to remove the old one and install Office 2024

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-07-14T06:07:34.6766667+00:00
Venkatesan Ramasamy 20 Reputation points
commented 2026-07-15T05:53:56.3933333+00:00
Jade Ng 15,665 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My account got deleted and I don't know why.

My account just vanished after 1 day of not using it so it could not have been from inactivity, and I have no knowledge of it getting deleted. Please can someone help me?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-14T20:26:50.5766667+00:00
Newbie 20 Reputation points
accepted 2026-07-15T05:32:32.95+00:00
Newbie 20 Reputation points