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2 answers One of the answers was accepted by the question author.

Are Copilot beginner classes free?

Are the classes found on Microsoft 365 Copilot & Agents fundamentals https://learn.microsoft.com/en-us/collections/6wpf7tdggkn5g free? Thanks, Toby Legg

Community Center | Not monitored
asked 2026-06-23T18:09:31.26+00:00
Toby Legg 20 Reputation points
edited the question 2026-06-23T20:17:41.6+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

how to create and save text to insert in documents

I would like to create and save text that can be inserted into emails as required.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-23T17:19:34.6533333+00:00
Anne Peterson 20 Reputation points
accepted 2026-06-23T20:06:24.1866667+00:00
Anne Peterson 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix photos that are won't display in the photo app; downloaded from Iphone

My question is in regard to both photo apps on my Windows 11 photo legacy & regular Windows 11 photos app. Certain photos downloading into these apps on my PC will no populate nor can I delete the blank photo! Iphone photos I think they are!?? What…

Windows for home | Windows 11 | Apps
asked 2025-09-15T17:46:14.5466667+00:00
DA Caldwell 20 Reputation points
commented 2026-06-23T20:05:34.67+00:00
Diane Ashby 0 Reputation points
1 answer One of the answers was accepted by the question author.

Deleting massive amounts of files in OneDrive does not free up space

Exactly as stated. I have carefully and very thoroughly deleted huge volumes of files stored in OneDrive, and am not regaining any space, when I clearly should have freed up more than 50% of the available volume. I estimate deleted near 1/2 a terabyte.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-23T16:35:22.5066667+00:00
Birkenhauer, John 20 Reputation points
commented 2026-06-23T19:21:29.4533333+00:00
Kai-L 19,415 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

cancel 365 subscription

I purchased an Office 365 subscription yesterday and I need to cancel, as I set up as business and chose a domain and I need to cancel this subscription in order to correct information submitted.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-19T18:06:55.46+00:00
Sec-Treas KCWSC 20 Reputation points
accepted 2026-06-23T19:09:08.63+00:00
Sec-Treas KCWSC 20 Reputation points
1 answer One of the answers was accepted by the question author.

A relative is being impersonated by someone using an outlook.com account

My aunt, email account ******@comcast.net, is being impersonated by a hacker using the account ******@outlook.com. The hacker is impersonating my aunt and requesting money from people on her contact list. I need to report the outlook.com account and get…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T15:39:48.5766667+00:00
Frank Piper 20 Reputation points
accepted 2026-06-23T19:08:17.1133333+00:00
Frank Piper 20 Reputation points
3 answers One of the answers was accepted by the question author.

AI-103 certification results has not come

Hi, I have taken Microsoft AI-103 exam on May 19 during beta stage. Now, the exam is live. But my results haven't come yet. Can some one guide me what are my next steps to know the results?

Community Center | Not monitored
asked 2026-06-22T15:12:16.58+00:00
Ramanathan Dakshina Murthy 46 Reputation points
commented 2026-06-23T19:02:31.0066667+00:00
Ramanathan Dakshina Murthy 46 Reputation points
5 answers One of the answers was accepted by the question author.

headset reacting to sound

i recently got a new (old) laptop and suddenly my headset goes louder for a few seconds if there is sound around me. any idea where this might come from? i really dislike it, i just want my headset to give a stable sound output that doesn't fluctuate …

Windows for home | Windows 11 | Settings
asked 2026-06-17T17:23:18.7766667+00:00
chris de bruin 20 Reputation points
commented 2026-06-23T19:01:54.8566667+00:00
Lucus-V 13,230 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Shared calendars disappearing and new groups of unknown names appearing in Outlook

My partner and I share an outlook calendar. This morning, we opened our calendars to find that each other's calendar disappeared. In addition, in both our calendars, under groups, lists of unknown names appeared in alphabetical order by first name, but…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-23T00:16:06.5933333+00:00
Donna M 20 Reputation points
accepted 2026-06-23T18:59:11.2266667+00:00
Donna M 20 Reputation points
3 answers One of the answers was accepted by the question author.

attaching a word document to an email

when I attach my word document to my email it gets distorted

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-23T15:53:26.8+00:00
Pauline Hrycenko 50 Reputation points
edited an answer 2026-06-23T18:50:50.5533333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Can i use microsoft word stockphotos for my resumé

Can i use microsoft word stockphotos for my resumé, is that okay?

Microsoft 365 and Office | Word | Other | Other
asked 2026-06-19T09:02:29.47+00:00
Tom ten Thij 40 Reputation points
commented 2026-06-23T18:41:38.05+00:00
Tom ten Thij 40 Reputation points
2 answers One of the answers was accepted by the question author.

Recovery of Outlook email address.

Some years ago I registered the email address ******@outlook.com. Now when I go to set up an outlook mailing address and place in ******@outlook.com Microosoft indicates it is already used. How do I go about recovering this old email address that I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T01:29:06.1766667+00:00
DeDo 40 Reputation points
accepted 2026-06-23T18:17:05.17+00:00
DeDo 40 Reputation points
4 answers One of the answers was accepted by the question author.

.How can I remove scam Windows Defender security alert from screen?

I was on YouTube via Google and received pop ups regarding a Microsoft Security alert and providing a number to call. I am sure it was a scam; my security system says all is fine. I turned off my computer several times and also hit alt F4, but the…

Windows for home | Other | Security and privacy
asked 2025-11-24T17:38:07.5466667+00:00
Michael McCann 25 Reputation points
commented 2026-06-23T17:25:59.2266667+00:00
Maureen McCalley 0 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Teams Participants

My company has a Microsoft 365 apps for Business subscription. If we use Teams, what is the maximum number of participants that can join a meeting?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-06-23T16:19:09.6233333+00:00
Hugo Muriel 20 Reputation points
accepted 2026-06-23T17:09:12.61+00:00
Hugo Muriel 20 Reputation points
1 answer One of the answers was accepted by the question author.

AZ-305 Designing Azure Solutions Infrastructure exam renewal link

Hi so my AZ-305 needs renewing for August (a year has indeed passed), and I havent done the AZ-104 but from various documents and web pages have seen I do not need to have the 104 to renew the 305 as they are independent renewals. My issue however is I…

Community Center | Not monitored
asked 2026-06-23T16:49:56.1533333+00:00
MATTHEW LAWRENCE 20 Reputation points
commented 2026-06-23T17:07:00.6266667+00:00
MATTHEW LAWRENCE 20 Reputation points
1 answer One of the answers was accepted by the question author.

Sharing files and folders in M365 Business Basic

We have recently set up our M365 Business Basic site with individual logins for our 3 trustees/members. We have found a way to share our main email account but have not found a good way to store files and folders in one communal shared place. I looked at…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-22T15:08:11.95+00:00
John Moore 20 Reputation points
commented 2026-06-23T16:57:21.9966667+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

How to contact Microsoft support directly for a billing issue on a deleted account

I signed up for a Microsoft Office Home Edition trial, which I believed I had cancelled before deleting the associated account. However, I am still being charged for the subscription. The problem is twofold: The account being charged no longer exists,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-22T20:06:48.6766667+00:00
Eoin Doyle 20 Reputation points
accepted 2026-06-23T16:16:46.2566667+00:00
Eoin Doyle 20 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook 365 client has started opening some emails in resizable windows that take up the entire screen. Behavior is intermittent.

Recent patches have Outlook opening email messages in a window that takes up almost the entire screen. Up until very recently, the windows would open with the same dimensions as the most recently closed Outlook window, which is very sensible. I am…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-23T14:52:11.1533333+00:00
WillMcGeorge-0228 21 Reputation points
edited an answer 2026-06-23T15:57:36.3166667+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Redeemed second product key on wrong computer

I purchased two copies of MS Office Home 2024 for Mac via Amazon. Yesterday I redeemed one key on my computer; all went well. This morning, I inadvertently redeemed the second key on the same computer, when I actually had intended to install it on my…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-20T15:26:15.57+00:00
Michael Wilser 20 Reputation points
accepted 2026-06-23T15:05:23+00:00
Michael Wilser 20 Reputation points
3 answers

Why can't I copy and paste comments in Microsoft Word?

I have several comments in one document that I need to transfer to a revised file. When I click on the comment, the options to cut, copy, paste, etc. are greyed out so I cannot select them. How do I fix this?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-06-22T19:46:58.61+00:00
Maggie Murray 5 Reputation points
commented 2026-06-23T14:55:11.6633333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator