Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
1 answer
One of the answers was accepted by the question author.
I can not access my emails. Shows error as unhandled rejection. Error 500. Esrc: startupdata.
Hello, someone can help me to check what's happening with the access to my inbox? I can login to my Microsoft account, but when I try to access outlook.com It always fails, no matter in what browser or if in incognito mode: Thank you very much.
Outlook | Web | Outlook.com | Email
asked
2026-08-31T22:46:38.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DOLLY SANCHEZ
30
Reputation points
accepted
2026-09-01T14:56:05.69+00:00
DOLLY SANCHEZ
30
Reputation points
1 answer
One of the answers was accepted by the question author.
Can't log in with my main account because Microsoft thinks I'm underage
Trying to log into my personal account only to be met with "Parent or guardian consent is required for...". Clicked on help and it takes me Microsoft Support page, which then told me to sign in and change my birthday. Ok, but then I'm met with…
Microsoft Teams | Microsoft Teams Free | Files
Microsoft Teams | Microsoft Teams Free | Files
Accessing, sharing, and managing documents and media within Microsoft Teams Free
79 questions
asked
2025-11-07T23:32:51.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 23%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Ben Nguyen
20
Reputation points
commented
2026-09-01T14:53:33.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Outlook is down? Anyone else not been able to access their emails both on the web in on the app?
Both the app and the website are down for me? Is anyone else experiencing this problem?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
asked
2025-09-26T10:54:48.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Torren Alexander
25
Reputation points
answered
2026-09-01T14:51:42.27+00:00
Hornblower409
14,715
Reputation points
2 answers
One of the answers was accepted by the question author.
How to Fix Blender Program icon not showing in the taskbar when running
I installed Blender from Microsoft Store and opened it to see this problem in the taskbar (The red rectangle refers to the problem) This must be Blender but its icon isn't shown probably in the taskbar Although the blender icon is shown well in the…
Windows for home | Windows 10 | Settings
21,806 questions
asked
2026-09-01T09:28:24.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 3%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Ahmed
20
Reputation points
edited the question
2026-09-01T14:36:43.3466667+00:00
Mohammad Ahmed
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Outlook App will not sync with server and Outlook.live.com does not load
Hello, My Outlook app stopped syncing with the server just after 11am this morning. Outlook.live.com will not load after login on any browser or any device, including phone using only data plan. Account profile repair option in Outlook is greyed out. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
asked
2026-08-31T18:33:41.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Preiser
20
Reputation points
accepted
2026-09-01T14:31:47.1433333+00:00
David Preiser
20
Reputation points
2 answers
One of the answers was accepted by the question author.
windows defender advanced threat protection won't run
I am getting a notification that windows defender isn't running. If I look at "Virus threat and protection" everything looks normal. If I run services.msc I can see that windows defender advanced threat protection is not running. If I try to…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
744 questions
asked
2026-09-01T13:36:32.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nigel Barraclough
20
Reputation points
answered
2026-09-01T14:24:52.3033333+00:00
Nigel Barraclough
20
Reputation points
2 answers
One of the answers was accepted by the question author.
What does "60% of page loads" mean in the Edge 152 unload event rollout?
Hello, I have a question regarding the following statement in the Microsoft Edge 152 release notes: "In Edge 152 and 153, unload handlers will stop firing by default for 60% of page loads." Could Microsoft clarify what "60% of page…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,619 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 33%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
how to change the default preview PDF on outlook
I work in IT support, and a colleague of mine mentioned that the default PDF preview in Outlook has changed for her. Previously, the document would automatically open zoomed in, making it easier to read. Now, she has to manually click “100%” in the…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,377 questions
asked
2025-10-23T12:13:34.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matheus Toscano
20
Reputation points
commented
2026-09-01T14:02:36.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mathias Böhme
0
Reputation points
3 answers
One of the answers was accepted by the question author.
can't open a saved word document
I have a Word document that is saved in my Word folder but I can't open it now. I get an error message. I really need to be able to open it.
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,898 questions
asked
2026-09-01T12:14:31.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 73%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jim Wilson
20
Reputation points
commented
2026-09-01T13:41:04.1733333+00:00
Stefan Blom
351.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Build 29648 Fixed MY Laptop (or Timebomb) itself but why?
I just Updating My PC to Build 29648 but instad of showing an error, it sucessful But Why it fixed itseif?
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-08-31T05:04:56.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Duy Nguyễn
225
Reputation points
accepted
2026-09-01T13:30:23.6533333+00:00
Duy Nguyễn
225
Reputation points
3 answers
One of the answers was accepted by the question author.
Azure Migration Appliance - AHV
hello All, I’m trying to configure Azure Migrate with Nutanix AHV. Since AHV doesn’t support agentless discovery, I understand that agent‑based discovery is required. I’ve created the Azure Migrate project and downloaded the AzureMigrateInstaller, but…
Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
1,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Email disappearing from sent folder
I have sent 2 important emails this morning and they are not in the sent folder. I have searched for different key words, checked all of my folders, and logged out to sign back in several times.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
combining two work accounts
I'm trying to connect two work accounts as we are getting new email, however neither system allows me to log in to Edge with the other email, and therefore I can't get them added to the same. I've also tried to add my personal gmail account, but this is…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
934 questions
asked
2026-09-01T10:32:02.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Milligan, Live (Tesco IMS)
40
Reputation points
commented
2026-09-01T12:22:38.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,990
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
What makes outlook not to open but throw such kind of an error?
What is causing the error below?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,047 questions
asked
2026-09-01T07:34:04.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mathye, Cyril
40
Reputation points
accepted
2026-09-01T12:03:10.98+00:00
Mathye, Cyril
40
Reputation points
1 answer
One of the answers was accepted by the question author.
Cant get onto my email account
i cannot get onto my email account. i can key in my 4 digit code and than i get an error of some sort - and i have to click on a button to refresh, nothing happens. this started today- never ever had a problem before. thanks nancy
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
asked
2026-08-31T22:40:49.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 70%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nancy and Leonard Johnson
20
Reputation points
accepted
2026-09-01T11:56:17.2433333+00:00
Nancy and Leonard Johnson
20
Reputation points
2 answers
Cannot cancel Action Required identity validation containing incorrect legal entity name
I created a Public organization identity validation with the incorrect legal entity name “Volet Streams Resources LLC.” The correct registered legal entity is “Violet Streams LLC.” The request is currently Action Required, and Delete/Cancel is…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,256 questions
asked
2026-08-17T16:18:49.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 71%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
prince okeke
0
Reputation points
recommended
2026-09-01T11:56:10.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
4 answers
One of the answers was accepted by the question author.
Old account from the USA - how do I delete account @windstream.net
Have been sitting on this old account and it seems to override my main account that I now use, this on @gmx.co.uk The old account is @windstream.net and I no longer use. My monthly payment is off my gmx address. Can you help me out by removing the…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,783 questions
asked
2026-08-30T17:20:48.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nicholas Pennington
20
Reputation points
commented
2026-09-01T11:44:59.1833333+00:00
Stefan Blom
351.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Subject: Urgent – Voucher Accidentally Redeemed on the Wrong Microsoft Account
Hello Microsoft Credentials Support, I am contacting you regarding a Microsoft certification exam voucher that I accidentally redeemed on my Microsoft account instead of my sister’s account. The voucher belongs to my sister ( Microsoft Power BI Data…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,710 questions
asked
2026-08-31T19:19:07.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sihem Boughanmi
40
Reputation points
accepted
2026-09-01T11:44:17.3133333+00:00
Sihem Boughanmi
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Random name is displayed as me in the suggested contacts list
I was sending myself an email and under my suggested contact is a random name "Omer Maggio", never heard of this name before. Not sure if I have been hacked. I have: Updated my password Searched my contact list for this name Added my own…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,519 questions
asked
2026-08-31T11:19:35.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stephen Kong
25
Reputation points
commented
2026-09-01T11:23:57.1333333+00:00
Stephen Kong
25
Reputation points
3 answers
One of the answers was accepted by the question author.
Windows 11 Update Error Installation -0x800700c1
Hi, I've been trying to update my PC for months now to no avail as I always get the 0x800700c1 error or 0x80070643, with the error 0x80070643 being for the "Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package…
Windows for home | Windows 11 | Install and upgrade
9,243 questions
asked
2026-09-01T09:44:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
John Quasar
20
Reputation points
commented
2026-09-01T11:17:33.9933333+00:00
Ramesh
181.1K
Reputation points
Volunteer Moderator