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2 answers One of the answers was accepted by the question author.

Saved PDF corrupted

HP LaserJet Printer. Saved documents from Scanner as PDF corrupted. Cannot open

Windows for home | Other | Devices and drivers
asked 2026-08-18T03:55:24.79+00:00
Jerry Huggins 20 Reputation points
commented 2026-08-25T03:37:53.7266667+00:00
Emma1-N 12,365 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Can I resubscribe to Microsoft 365 after it was canceled due to non-payment?

My Microsoft 365 Business Standard subscription was canceled because of a missed payment, and I need to regain access as quickly as possible. What steps do I need to follow to reactivate or resubscribe to the service, and is it possible to restore access…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-19T16:30:07.3533333+00:00
Dalton Esme 20 Reputation points
accepted 2026-08-25T03:21:56.57+00:00
Dalton Esme 20 Reputation points
1 answer One of the answers was accepted by the question author.

Word 2021 TRANSLATE option is disabled when in the past it worked

I used to have this feature - TRANSLATE whereby I used it to translate POLISH text to ENGLISH frequently. I have both language packs installed, but recently when opening Word and wanting to use the menu item, it is DISABLED and greyed out. How to fix…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-25T00:40:43.4633333+00:00
John Lawryk 25 Reputation points
commented 2026-08-25T02:14:52.55+00:00
John Lawryk 25 Reputation points
2 answers One of the answers was accepted by the question author.

Windows crash with code KERNEL_SECURITY_CHECK_FAILURE (0x139) when use chkdsk

I don't know but when run chkdsk C: /f and reboot ,I get BSOD with code KERNEL_SECURITY_CHECK_FAILURE (0x139) System Info: Windows 11 Build 10.0.29591.1000 CPU:i5-1135G7 RAM 8GB DDR4 SDD NVMe UMIS RPJTJ512MEE1OWX Device:Lenovo V15 G2 ITL Same…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-24T01:45:40.6266667+00:00
OReactko 40 Reputation points
accepted 2026-08-25T02:13:59.99+00:00
OReactko 40 Reputation points
3 answers One of the answers was accepted by the question author.

Syncing Changes on Word Document Uploaded from OneDrive

Hi, I uploaded a Word document to a website from OneDrive on my Windows 11. I made changes to that document after I uploaded it. Do the people from the website who open that document see the original document (what was on it when I uploaded it) or the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-24T00:55:59.59+00:00
Clayton Bowers 20 Reputation points
accepted 2026-08-25T02:01:57.9366667+00:00
Clayton Bowers 20 Reputation points
2 answers One of the answers was accepted by the question author.

Feature Request:Clip Text at Cell Boundary

Feature Request: Please add a cell formatting option to clip text at the cell boundary without requiring the adjacent cell to contain data. This would preserve column width, row height, and font size while preventing text from overflowing into empty…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-24T02:55:04.42+00:00
Im Jen 40 Reputation points
accepted 2026-08-25T01:36:31.4433333+00:00
Im Jen 40 Reputation points
1 answer One of the answers was accepted by the question author.

I have Windows Pro subscription but my account profile says Family Edition

I have a Windows Pro subscription which I purchased in May 2026; when I logged into my account today it is showing Windows Family. How do I update my account information to identify that I have Windows Pro. I have been using CoPilot, but not unable to…

Windows for home | Other | Licensing and activation
asked 2026-08-25T00:10:12.5833333+00:00
Tricia Lever 20 Reputation points
accepted 2026-08-25T01:13:01.48+00:00
Tricia Lever 20 Reputation points
2 answers One of the answers was accepted by the question author.

Windows 11 Pro Onedrive

How do I get rid of Onedrive and keep everything on my PC and NAS? I also note that there are no tags for Windows 11 Pro, why is this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-22T21:36:38.2966667+00:00
TCATHF 215 Reputation points
accepted 2026-08-25T00:57:59.5933333+00:00
TCATHF 215 Reputation points
4 answers One of the answers was accepted by the question author.

Microsoft 365 Mac License Not Found.

I have confirmed the subscription, updated Office, ran the license-removal tool, and restarted—but Excel still reports “License Not Found.”

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-24T14:15:30.7533333+00:00
Darren Lee 20 Reputation points
commented 2026-08-24T23:21:48.2266667+00:00
Darren Lee 20 Reputation points
1 answer One of the answers was accepted by the question author.

revision pane cannot be disabled anymore?

As of yesterday, the revision pane pops up every time I comment on a word document. I have disabled modern comments. I have "simple markup" enabled. Comment balloons are set to "show all revisions inline." I even tried accepting…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-19T13:52:40.21+00:00
Erina 20 Reputation points
commented 2026-08-24T22:55:09.8333333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
4 answers

Locked out of Authenticator - no way back in

I've had an outlook email account since I was about 13 years old (40 now). Recently got a new phone and for some reason Authenticator app didn't tranfer the login. I tried to log into Authenticator app as I have 2FA enabled on my outlook email. The…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-21T07:58:32.3+00:00
Steve Hutton 0 Reputation points
commented 2026-08-24T22:28:33.7733333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft 365 subscription was inadvertently renewed

My Microsoft 365 subscription was inadvertently renewed in error today! My current subscription is good through April 2027. The inadvertent renewal is good through May 2027. Please credit my credit card $129.99 for the erroneous renewal today.

Microsoft 365 and Office | Other
asked 2026-08-24T21:11:50.61+00:00
Ron Tatum 20 Reputation points
commented 2026-08-24T21:53:24.2533333+00:00
Ron Tatum 20 Reputation points
2 answers One of the answers was accepted by the question author.

Office Home & Business 2021 for Mac download link

I purchased a lifetime Office Home & Business 2021 for Mac license. It is under muy purchase history, but there is no download link. Where can I downlad it?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-24T20:03:37.0766667+00:00
Jaime Trujillo 20 Reputation points
commented 2026-08-24T21:26:40.09+00:00
Jaime Trujillo 20 Reputation points
3 answers

How can I disable Azure SQL Auto-Pause while remaining on the Free offer?

This is my first time using Azure. I deployed a web application to Azure as part of a University Capstone project. For the database, I am using Azure SQL Database Free offer with the Serverless compute tier. The only issue I'm having is with the…

Azure SQL Database
asked 2026-08-16T18:25:19.1566667+00:00
Jordan Dean 0 Reputation points
recommended 2026-08-24T20:47:54.3033333+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Subscription billing

I received email v about expired service. Is this a legitimate email? I’ve never had a subscription

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-24T20:26:29.0933333+00:00
Sandy S 20 Reputation points
accepted 2026-08-24T20:45:04.0566667+00:00
Sandy S 20 Reputation points
6 answers One of the answers was accepted by the question author.

Phone Link stuck on "Use your mobile device from your PC" screen; continue button does nothing

I've been using Phone Link for ~2 years with no issue. When I updated the app today, upon reopening I was greeted with this screen: Clicking the "continue" button does nothing. I know the screen isn't frozen as the button turns grey while being…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-08-21T16:44:40.2+00:00
Sawyer McLane 80 Reputation points
accepted 2026-08-24T20:43:38.72+00:00
Sawyer McLane 80 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix MBR2GPT /validate failure, "cannot find OS partitions for disk 0"?

Hello, I'm trying to convert my disks from their current MBR format to GPT format. I entered windowsRE command prompt as I heard was safest, then entered the command "mbr2gpt /validate". I was met with "cannot find OS partitions for disk…

Windows for home | Windows 10 | Install and upgrade
asked 2026-08-13T22:18:41.67+00:00
TACO3141 20 Reputation points
edited a comment 2026-08-24T20:29:04.2066667+00:00
TACO3141 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to perform Offline Installation of IRDA Feature on Windows 11 25H2

I am going to preface my post with some information before getting into the details. Yes, I am aware that the IRDA stack is deprecated in Microsoft Windows as it is old technology. I am also equally aware that newer technologies exist. I work with a…

Windows development | Windows API - Win32
asked 2026-01-26T22:52:29.8266667+00:00
Howland, Michael 20 Reputation points
commented 2026-08-24T20:25:59.2666667+00:00
Lancaster, Kimberly 0 Reputation points
3 answers One of the answers was accepted by the question author.

I have two Microsoft accounts on different email addresses I would like to combine them on one Microsoft account how can I do this?

I need to speak to someone on how I can combine my two Microsoft accounts each with individual email addresses into one account I am paying for two accounts and I need to drop one.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-17T19:53:29.8866667+00:00
Arthur William James Cook 25 Reputation points
commented 2026-08-24T20:19:54.59+00:00
Patricia McConatha 0 Reputation points
1 answer

AI-901 event discount (50%) not applying after Azure AI Foundry Virtual Training Day, Aug 6-7

I attended the Microsoft Virtual Training Day: "Develop generative AI apps with Azure AI Foundry" on August 6–7, 2026, and received a "Thank you for attending" email confirming my eligibility for a 50% discount on the AI-901…

Community Center | Not monitored
asked 2026-08-23T17:34:53.5666667+00:00
Reshma Nandam 5 Reputation points
recommended 2026-08-24T20:03:11.2833333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator