1,294,225 questions

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printer not printing

printer not printing . go to printer but printer wont print.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T17:00:05.6066667+00:00
A 0 Reputation points
edited an answer 2026-09-11T22:45:19.99+00:00
Bulldog 4,475 Reputation points
3 answers

Prefill email address

In outlook, when I begin an email the incorrect email address prefills in the "To:" line. The recipient has multiple emails associated with their outlook profile. Can we change the order of emails listed in his profile to change the prefill…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T21:31:35.6233333+00:00
Moody, Dempsey 0 Reputation points
commented 2026-09-11T22:42:13.66+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

Trying to Enroll Devices from Intune into Defender, But It's Not Working

We are setting up environments for several clients, and a consistent issue we are running into is enrolling devices already enrolled in Intune with Defender. Enrolling devices into Intune is commonplace, and we've done it for everyone, but doing so for…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T22:41:43.3733333+00:00
Johnny Lechnir 0 Reputation points
answered 2026-09-11T22:42:03.09+00:00

AI answer

2 answers

Reinstall Microsoft

Error message is stating: C:Users\MJSo\AppData\Lical\Microsoft\OneDrive\Codecs\8.1.2\avutil-60.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T21:19:16.6733333+00:00
Marie Stone 0 Reputation points
commented 2026-09-11T22:36:43.43+00:00
Marie Stone 0 Reputation points
1 answer

Azure Billing Transparency Crisis: Customer Can't Identify Charges, Support Won't Escalate

I'm an Azure subscriber with a serious billing issue that your support team refuses to address. The Problem: I have recurring monthly charges I understand I'm also being hit with additional charges I cannot explain or trace to any resource These…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,972 questions
asked 2026-09-10T23:52:57.6333333+00:00
behzad ahmadi 0 Reputation points
answered 2026-09-11T22:33:46.0833333+00:00
behzad ahmadi 0 Reputation points
2 answers

Is there a replacement program for Publisher?

What is the best way to convert all my Publisher files? I use it all the time as a teacher and don't want to lose all my documents. I also don't have time to recreate them all in another program. I am very disappointed that it is being discontinued…

Microsoft 365 and Office | Publisher | For education
asked 2026-01-10T02:55:16.73+00:00
Debbie Wilson 0 Reputation points
commented 2026-09-11T22:33:34.5333333+00:00
Adam Anderly 0 Reputation points
1 answer

Open on Different Monitor

In the new Microsoft Outlook, how can I click through emails and have each message window open on a different monitor?

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-11T16:23:30.6533333+00:00
Timothy Brown 0 Reputation points
commented 2026-09-11T22:32:33.5833333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

How to fix Session id: [Moderator note: Personally Identifiable Information removed], Correlation id: [Moderator note: Personally Identifiable Information removed]

There is a link provided that we should click on and after clicking the link, the message about Session id: and Correlation id: pops up. Giving us no access to the forms to fill out. What should we do to solve this issue?

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-09-10T18:25:45.2166667+00:00
SH 0 Reputation points
commented 2026-09-11T22:29:07.82+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

My Visio product key has 26 characters, it looks legit but doesnt work, what do I do?>

My Visio product key has 26 characters, it looks legit but doesnt work, what do I do?>

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-11T18:57:50.42+00:00
Daniel Newman 0 Reputation points
edited an answer 2026-09-11T22:14:11.14+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
1 answer

stop kernel_security_check_failure(0x139)

stop kernel_security_check_failure(0x139) shuts computr down at 5:pm daily start up is sluggish

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T21:40:45.1866667+00:00
Don Stowe 0 Reputation points
answered 2026-09-11T22:13:12.7766667+00:00
Ivan B 123.1K Reputation points Independent Advisor
7 answers

Problem - Exchange 2019 CU15 & Modern Auth through on-prem ADFS

Hi, I am trying to configure Modern Auth with my up-to-date Exchange 2019 CU15 DAG.  Please note that I want to authenticate through my on-prem ADFS and not Office 365.  Outlook version is Microsoft® Outlook® for Microsoft 365 MSO (Version 2506 Build…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,648 questions
asked 2025-08-05T05:27:36.2966667+00:00
Romain 0 Reputation points
commented 2026-09-11T22:10:27.3033333+00:00
Abdelrhman Ali 6 Reputation points Microsoft External Staff
1 answer

bluetooth problem

when i connected my earbud to this laptop after certain second it automatically disconnect

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-10T12:44:55.0166667+00:00
Bipul Bhusal 0 Reputation points
commented 2026-09-11T22:05:10.6466667+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator
1 answer

i cant joim my mice to bluetooth

в мене все було добре але я вирішив скинути ноутбук до заводьських налаштувань і після скидування в мене перестала підключатися мишка по блютузу до ноутбука

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-10T12:25:54.1766667+00:00
влад яцків 0 Reputation points
commented 2026-09-11T22:04:17.6466667+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator
2 answers

I paid for a subscription that I would like to cancel

I paid for a subscription that I already have. I think it went under my partner's email. I just purchased it 10 minutes ago. I would like a refund, please.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T21:29:45.8966667+00:00
Luciano DiSerafino 0 Reputation points
answered 2026-09-11T22:03:36.44+00:00
EmilyS726 266.1K Reputation points Independent Advisor
2 answers

MY LAPTOP TOUCH PAD ISN'T WORKING

Dear Microsoft Support, I’m contacting you because the touchpad on my device is not working properly. I have tried checking the device settings and restarting the computer, but the issue is still present. I would appreciate your assistance in identifying…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T21:20:47.6566667+00:00
Gloria Bamitale 0 Reputation points
answered 2026-09-11T22:02:04.71+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
2 answers

Cannot complete Certificate Profile under Artifact Signing Accounts

We have completed the Identity validation and can see the status as Complete. While creating the Certificate Profile, and we select Public Trust, the "Verified CN and O" returns an error "Please complete the Identity Validation". But…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,261 questions
asked 2026-09-11T11:58:54.46+00:00
Atul Jain 0 Reputation points
commented 2026-09-11T21:49:08.17+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
1 answer

Unauthorized charges on account

y primary Hotmail account [go****@Hotmail.com] was compromised through a phishing scam. The attacker removed my original security info and changed the primary alias to a '@mcfa.online' address. They also enabled 2FA, locking me out. This is my personal…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T19:26:21.1166667+00:00
Theodore Eleftheriadis 0 Reputation points
answered 2026-09-11T21:47:46.0166667+00:00
Zahid Barrera Ramirez 185 Reputation points
2 answers

horizontal scroll bar issue

when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-11T21:07:33.9566667+00:00
Toon, Roxanne@CDPH 0 Reputation points
answered 2026-09-11T21:45:51.5733333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Microsoft 365 Business Standard billing

Please evaluate the following billing: Below you will find information extracted form e-mails sent to [Moderator note: Personally Identifiable Information removed]@drperryjones.com. I can provided those emails if necessary. Microsoft 365 Business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T20:23:56.36+00:00
Dr. Perry Jones 5 Reputation points
edited the question 2026-09-11T21:42:08.22+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
commented 2026-09-11T21:38:38.2133333+00:00
Jay1 Tran 615 Reputation points Independent Advisor