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Can't use Microsoft 365 Education Word

it always says You do not have access to this document Please try signing in with a different account, or contact your IT administrator to open this document. And no matter how long I wait, it keeps popping up. I have a university account and the…

Microsoft 365 and Office | Word | For education | Other
asked 2026-08-15T13:27:22.36+00:00
Clarke Tessa 0 Reputation points
answered 2026-08-15T13:58:46.93+00:00
Demi Nguyen 495 Reputation points Independent Advisor
2 answers

Authentication error prevents Hotmail login via Gmail on android

I am currently unable to login to my Hotmail on my android phone because of an authentication issue. The following pop up is displayed for a few seconds and then it refuses to sign in. I have always used Hotmail via Gmail on my android devices in the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-15T13:03:47.33+00:00
Fbrem 0 Reputation points
answered 2026-08-15T13:57:56.32+00:00
Manoel Barros 21,555 Reputation points Independent Advisor
2 answers

Microsoft Excel Trusted Locations You can't add a network location

Open Excel, "Microsoft has blocked the macro from running because the source of this file is not trusted.", In "Trusted locations", when adding a network location, "The path you entered cannot be used as a trusted location for…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-15T13:36:30.93+00:00
Mitchell Laura 0 Reputation points
answered 2026-08-15T13:57:01.3766667+00:00
BabybooHN 1,385 Reputation points Independent Advisor
1 answer

NgcCtnrSvc crashes 3 times in ucrtbase.dll (0xc0000005), then Windows 11 25H2 lock screen has no credential UI

Summary On Windows 11 Pro 25H2, the Microsoft Passport Container service (NgcCtnrSvc) repeatedly crashes inside ucrtbase.dll with exception 0xc0000005. After the third crash, Service Control Manager stops restarting it. A later lock/unlock attempt can…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-12T07:35:11.78+00:00
牧之 王 0 Reputation points
commented 2026-08-15T13:56:36.1066667+00:00
Carl-L 19,950 Reputation points Microsoft External Staff Moderator
1 answer

Nvidia discrete graphic driver frequently been disabled from Device Manager and micro stutters during normal usage

Computer Specification Display : Samsung Odyssey G8 OLED 34" Motherboard: ASUS ROG STRIX X670E-I GAMING WIFI Processor : AMD R9 7950X3D ( * Cache CCD 0 - PBO Core [ 0 to 7 ] Negative Offset 15) RAM : G.SKILL 32GB Trident Z RGB CL36 Discrete…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-14T14:55:44.4066667+00:00
EX0T1C BUTT3R 0 Reputation points
commented 2026-08-15T13:56:22.72+00:00
David-M 122.7K Reputation points Independent Advisor
3 answers

Windows Update breaks WPF TrueType font subsetting (Calibri.ttf format specification error) KB5120708

When printing in .NET Framework 4.8 application WPF, it seems to have broken the XPS printing. See stack trace below. If I uninstall the KB5120708 update, it works again. It has broken our printing functionality on our business application. Can any one…

Developer technologies | Windows Presentation Foundation
asked 2026-08-13T13:40:20.81+00:00
ISIMobile 36 Reputation points
commented 2026-08-15T13:55:24.0766667+00:00
3 answers

Minecraft refuses to allow multiplayer action

I have been at this for 4 goddamn months now. I have tried so far: Adding myself to an xbox family Opening all permissions to everyone/ allowed Signing out of my account, waiting a week then signing back in uninstalling minecraft, signing out of the…

Windows for home | Windows 11 | Gaming
asked 2026-08-07T09:17:35.9466667+00:00
harry grady 0 Reputation points
commented 2026-08-15T13:54:35.56+00:00
Carl-L 19,950 Reputation points Microsoft External Staff Moderator
2 answers

Blank screen force restart on idle

My PC has a strange freezing problem that only seems to happen when the computer is idle or doing very little. For example, if I leave my PC on the Windows desktop while I take a shower or make a meal, I may come back and find that the screen is…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-15T13:33:17.1666667+00:00
ELANG PERSADA 0 Reputation points
answered 2026-08-15T13:54:09.7+00:00
Thoura Sopheak Nanta 305 Reputation points
2 answers

Lock screen by-passed on Windows 11 startup to immediately show Sign-In screen

I am using a Home Windows 11 computer. A Microsoft agent has remotely changed my lock screen settings on startup, as the lock screen with the clock, information and Windows Spotlight image of the day is by-passed, and immediately the 'sign-in' screen…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-08-13T23:38:41.3366667+00:00
Dal Ste 0 Reputation points
commented 2026-08-15T13:52:41.8733333+00:00
Carl-L 19,950 Reputation points Microsoft External Staff Moderator
2 answers

Why do I suddenly get a lot of emails sent back to my contacts because they say they are unwanted messages?

Today I started sending emails to my students, as always, with exercises attached, and most of them have been returned. The outlook system tells me that they have been returned because it is suspected that the content is unwanted (spam). However, the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-15T13:23:32.3566667+00:00
Morrison Faye 0 Reputation points
answered 2026-08-15T13:48:48.98+00:00
BabybooHN 1,385 Reputation points Independent Advisor
1 answer

Windows 11 ISO download. Russia

Hello! I'm in Russia, where direct downloading of Windows ISO images from Microsoft is blocked. I cannot download the official Windows 11 pro 25H2 ISO (latest version) with Russian language, 64-bit, neither via the website nor via Media Creation Tool,…

Windows for home | Windows 11 | Install and upgrade
asked 2026-08-15T13:10:56.4366667+00:00
aaaaaa 0 Reputation points
answered 2026-08-15T13:45:06.1633333+00:00
DaveM121 917.3K Reputation points Independent Advisor
1 answer

Account hacked and cant reach or find a way to make a ticket with customer support to get help one on one

Like the title says account got hacked and I need it back I can't find a way to get in contact with customer support to make a ticket and get help like other platforms I filled out the forms once I get to the password reset page that tells me to fill out…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-14T22:32:48.71+00:00
Mateo Hernandez 0 Reputation points
commented 2026-08-15T13:44:36.7166667+00:00
Mateo Hernandez 0 Reputation points
1 answer

Refund on a microsoft 365 family

I need a refund on a Microsoft 365 family from a one time token I have no idea about please help me

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-15T13:10:38.9966667+00:00
tyler jaydon123 0 Reputation points
answered 2026-08-15T13:44:16.2733333+00:00
Darhyl Amizola 49,495 Reputation points Independent Advisor
2 answers

What happened to Stylized Illustration?

What happened to Stylized Illustration? I was working on images yesterday, generating with Stylized Illustration 1.1 ratio. Today I used the same prompt and the same settings, but it is now generating with MAI even though it's set on Stylized…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,515 questions
asked 2026-08-13T15:54:00.5533333+00:00
Alexandria Georgiades 55 Reputation points
commented 2026-08-15T13:43:59.0066667+00:00
Carl-L 19,950 Reputation points Microsoft External Staff Moderator
1 answer

My microsoft teams Shifts app is not working on my phone (as well as all of my colleagues)

I've tried several different ways of trouble shooting this situation and I will list them here. Teams Mobile App > Settings > Shifts > Clear Shifts app data, Shifts still says "Your team doesn't have anything scheduled for this…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-04-29T20:37:45.9+00:00
Randilee 25 Reputation points
answered 2026-08-15T13:42:42.54+00:00
Abinesh Magudeeswaran 0 Reputation points Student Ambassador
1 answer

No OnScreenKeyboard on Teams Room device

Hi, we installed Teams Room on a PC with Logitech Tap attached. Everything works satisfactorily, but unfortunately it is not possible for us to activate the onscreen keyboard, which is needed to add people to a meeting. We would be very pleased to…

Microsoft Teams | Microsoft Teams for business | Other
asked 2022-07-04T11:29:12.3+00:00
Abanoub Halim 16 Reputation points
answered 2026-08-15T13:42:03.7833333+00:00
Abinesh Magudeeswaran 0 Reputation points Student Ambassador
1 answer

Problem with commands on the site

The problem is that almost all teams except 3 are no longer visible on the site, but at the same time, if you go through the application, all the commands are in place, the same situation with messages. The question is, what is the reason for this?

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-08-15T13:15:42.27+00:00
Ellis Naomi 0 Reputation points
answered 2026-08-15T13:41:25.21+00:00
Abinesh Magudeeswaran 0 Reputation points Student Ambassador
4 answers

I just redeem a giftcard and it send me a 6 digit code in my email. What should i do with it?

Do i have to enter the code somewhere or just leave it there

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2026-08-15T07:19:13.4033333+00:00
Davud 0 Reputation points
commented 2026-08-15T13:39:48.2433333+00:00
Davud 0 Reputation points
3 answers

Is there a limit to the number of participants in a Teams meeting?

Our company uses Microsoft 365 Enterprise and plans to hold a medium to large online meeting with an estimated 600 participants. We're worried about fitting that many people into the meeting room, so we'd like to ask if there's a limit to the number of…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-08-13T16:11:50.34+00:00
Clark Bethany 0 Reputation points
answered 2026-08-15T13:39:04.4733333+00:00
Abinesh Magudeeswaran 0 Reputation points Student Ambassador
5 answers

Can't connect 2 Windows 11 computers to home network

I am absolutely baffled on why I am unable to get my 2 new Windows 11 Home Version computers to see each other in the home network. Below are the steps I took to set up both PC to Connect and Share on our network. However, neither computer can see the…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-03-10T15:27:19.4666667+00:00
Barbara Lolmaugh 0 Reputation points
commented 2026-08-15T13:36:33.51+00:00
MotoX80 37,781 Reputation points