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3 answers

Font in my new outgoing email message is too small

I want to increase the size of the font when I try to write a new email message in Outlook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T10:30:24.5566667+00:00
Joseph Chakra 0 Reputation points
edited a comment 2026-09-14T15:19:58.7966667+00:00
Julie Huynh 3,420 Reputation points Independent Advisor
3 answers

FGP vs GPO

I was tasked with changing current default password policy and having admin/service accounts have a different password policy than the default one. I was told FGPP is the way to go with this. But am being told that it can be done with another GPO…

Windows for business | Windows Server | Directory services | Deploy group policy objects
asked 2026-09-11T17:34:18.7466667+00:00
Alec Alderson 0 Reputation points
answered 2026-09-14T15:15:03.03+00:00
Chen Tran 12,940 Reputation points Independent Advisor
1 answer

Recover access to old Microsoft 365 tenant – sole Global Administrator locked out by MF

Hello Microsoft Entra community, I need help recovering access to an old Microsoft 365 / Microsoft Entra tenant. The tenant's only Global Administrator is locked out because Microsoft Authenticator MFA cannot be completed. The administrator knows the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T14:22:13.76+00:00
Katia Pinto 0 Reputation points
edited a comment 2026-09-14T15:10:10.8233333+00:00
Daniel-Vo 6,365 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

PDF file conversion from Excel

I cannot save my excel worksheets to a PDF file. I am logged into my Microsoft account and subscribed to Adobe Acrobat. This is the third time in the past few weeks that I have had to contact support in order for my PDF file conversions to work.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-14T15:05:43.6+00:00
Susan Hayes 20 Reputation points
commented 2026-09-14T15:09:44.72+00:00
Susan Hayes 20 Reputation points
2 answers

How to remove the lines in a table

I wish to remove the lines created in my table so it only shows the list.

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-09-14T13:53:14.1866667+00:00
Diana Pritchard 0 Reputation points
answered 2026-09-14T15:09:38.43+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can't find Adobe Acrobat DC after downloading from Surface Pro App Store

I can't get my Surface Pro with a 64-bit ARM-based operating system to download and open Adobe Acrobat DC - free version. When using the app store, it will download and install but doesn't appear on the app list. When using Adobe's website, the installer…

Surface | Surface Pro | Install and update
asked 2026-02-23T16:35:04.98+00:00
Kimberley Womack 20 Reputation points
commented 2026-09-14T15:09:12.96+00:00
Christian Córdova 0 Reputation points
1 answer

How to enable my account as administraitor. Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-13T13:47:41.758Z

I cannot proceed with logging in and setting up my account as administraitor no matter how much I try different ways of logging in.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-13T13:51:13.0266667+00:00
Joanne Jadman 0 Reputation points
edited an answer 2026-09-14T15:09:11.49+00:00
Helen Luu 2,865 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

cannot create events in outlook for Mac

why can't I create events in outlook for Mac? All of this appears to be switched off in calendar.

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-11T15:07:04.65+00:00
Catharine Braithwaite 20 Reputation points
commented 2026-09-14T15:08:55.0533333+00:00
Kai-L 19,145 Reputation points Microsoft External Staff Moderator
2 answers

My HP Pavilion Laptop has stopped charging

My HP Pavilion Laptop has stopped charging. Battery is not removable. Any suggestions? New power cord maybe?

Windows for home | Other | Performance and system failures
asked 2026-09-14T14:29:48.9333333+00:00
Cindy Gullo 0 Reputation points
answered 2026-09-14T15:05:47.3666667+00:00
DaveM121 931.8K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Rebuilding Corrupted Windows Performance Counter Libraries

Hi, Windows Performance Monitor (PerfMon) is unable to load or display system performance counters and returns the error “Unable to add these counters.” This behavior may occur when the performance counter registry entries or counter libraries have…

Windows for business | Windows Server | Performance | Other
asked 2026-09-10T09:55:18.9233333+00:00
Lyn Lyn 80 Reputation points
accepted 2026-09-14T15:04:02.0333333+00:00
Lyn Lyn 80 Reputation points
1 answer

Recently switch to Microsoft 365 and can no longer access Office tools

I recently switched from Microsoft 365 Premium to Microsoft 365 Basic. I no longer have access to the Office software tools. How do I get my access to the Office tools back?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-14T14:43:33.69+00:00
John Beets 0 Reputation points
commented 2026-09-14T15:03:56.47+00:00
John Beets 0 Reputation points
2 answers One of the answers was accepted by the question author.

Excel Copy / Paste not work

Using Excel Version 2408 -Build 17932.20976. I can not copy / paste using the icons or control function. Was working fine yesterday. Two updates happened sometime yesterday; KB5126052 & KB5124008. How do I fix this?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T22:36:21.78+00:00
Phil Dzieduszko 25 Reputation points
commented 2026-09-14T15:02:54.7633333+00:00
Chris-D 1,515 Reputation points Independent Advisor
2 answers

Verifying data in 2 cells are valid with each other

We enter data in 2 cells. When you enter data (number) in A1, the data you enter in A2 (alpha-numeric) must be a specific value. For example, if I enter 99 in cell A1, the data entered in A2 MUST be JC. If I enter anything besides JC in A2 when 99 is…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T16:45:24.7533333+00:00
Scott Grinder 0 Reputation points
commented 2026-09-14T15:00:00.4466667+00:00
Chris-D 1,515 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How do I get a Unified inbox view of 3 email accounts in the current Outlook classic app

I can save each account inbox in teh favorites - but arther than checking each 3 accounts - I want a single view

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-27T01:24:21.25+00:00
Mike Culnane 20 Reputation points
edited an answer 2026-09-14T14:59:45.5866667+00:00
Hornblower409 14,970 Reputation points
1 answer

Excel Online functionality of Office Script buttons on protected sheets

Experiencing a problem with Office Script buttons in Excel Online. Previously, these buttons worked correctly on protected sheets, but now they only function when the sheet is unprotected. This change has disrupted my workflow, as I need to unprotect the…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-08-27T15:01:20.8966667+00:00
erinwhi 0 Reputation points
commented 2026-09-14T14:57:55.0866667+00:00
1 answer

Microsoft Bookings timezone support for British Columbia and Alberta changes in November 2026

Hello, We are using Microsoft Bookings for scheduling coaching appointments and need clarification regarding the upcoming timezone changes in British Columbia and Alberta. British Columbia will remain at UTC-7 year-round after November 1, 2026. Microsoft…

Microsoft Teams | Microsoft Teams for business | Calendar | Other
asked 2026-09-14T13:23:30.55+00:00
Technical Head 0 Reputation points
answered 2026-09-14T14:55:57.5533333+00:00
Ruby Nguyen 2,050 Reputation points Independent Advisor
3 answers

Upgrade windows server 2022 evaluation to standard using DISM command

Hello Support , i have one question , regards of upgrading or converting windows server 2022 evaluation to full Standard edition by dism command , will this delete installed application or files ? please confirm thanks

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
asked 2026-05-18T06:20:13.1266667+00:00
Mohammed Abdelrahman 0 Reputation points
answered 2026-09-14T14:53:17.0066667+00:00
Pappu Lal Kumar 0 Reputation points
1 answer One of the answers was accepted by the question author.

KRA certificate revocation during emergency decryption

Hi support team I am currently unable to recover historical encrypted files because the KRA certificate used for decryption has been revoked, and every attempt fails with the error “Certificate Revoked.” When I try to perform emergency recovery, the…

Windows for business | Windows 365 Business
asked 2026-09-11T13:37:29.2733333+00:00
Leon 40 Reputation points
accepted 2026-09-14T14:49:30.2766667+00:00
Leon 40 Reputation points
1 answer

cannot load 365 with code provided

the 365 Personal installation 25 digit code is not all readable from the back of the card.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-14T14:13:10.1366667+00:00
Alan McCormaic 0 Reputation points
answered 2026-09-14T14:47:45.0233333+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to activate Office 365 apps following recent product updates

I have been getting error 49 and have spent hours following various instructions to try and resolve. I have a paid subscription through 2027, and logins are the same. When I go into an app (e.g., excel, word, outlook) and check subscription I get an…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-17T17:19:11.23+00:00
Alan Gold 20 Reputation points
commented 2026-09-14T14:46:40.7633333+00:00
Hassan Abdilrahman Ibrahim 0 Reputation points