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11 answers

Encrypted files- torproject.org

I can not get into onedrive to view my photos etc I have been reading that it has gone into encryption mode or something is there away I can decrypt this it also done the same to my windows phone as it is linked to my computer there was important photos …

Windows for home | Previous Windows versions | Security and privacy
asked 2016-02-18T19:16:22+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

What is Aptio Set Up Utility?

Hi, Can anybody tell me what is Aptio Set Up Utility Like usual, I shut off my machine last night before going to bed. This morning, I woke up to find it open to Aptio Set Up Utility (2012 American Megatrends). On the top of the page there was a line of…

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-03-26T16:33:08+00:00
Anonymous
22 answers

gateway coputer very slow respose time

Hi I Have a gateway computer win7   response time beyond slow also freeze up no malware present sometime when I stop the mouse the arrow keeps moving ran every program in win7 to fix for repair I hope someone might have a cure now system is fine but it…

Windows for home | Previous Windows versions | Windows update
asked 2016-04-29T21:59:34+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Windows 7 SP1 Windows Update not stopping and this error in windowsupdate.log "FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability"

Hi, From some days the "svchost.exe (netsvcs)" process ("wuauserv" service) is runing non-stop on my Windows 7 SP1 Dell notebook. It uses constantly 12% of my CPU and makes noise with the cpu fan. I tried to: reset Windows Update…

asked 2016-07-16T15:51:30+00:00
Anonymous
2 answers

Unable to read Win7(Home Premium 64-bit) key from the sticker at the back of Sony Vaio laptop. Need to format/reinstall windows.

Hello, I own a Sony Vaio laptop which came along with pre-installed Windows 7 Home Premium. It's been a while since I've used it, and the sticker at the back can't be deciphered. The ALT + F10 method specific to Vaio laptops, ie. Sony Vaio Care seems…

asked 2016-06-05T13:06:46+00:00
Anonymous
1 answer

intellimouse 2.0 model1007

I have been using a Microsoft wireless intellipoint 8.2 mouse on my computer for years along with a wireless elite keyboard. The other day I decided to try a new antivirus program, I switched from ad-adware to supposedly the top rated free antivirus…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-05-17T02:43:54+00:00
Anonymous
2 answers

Blue Screen Locale 18441 BCCode: 9f

Hi, Can anyone advise me what to do.   My OS is Windows 7 Professional SP 1. Intel (R) core i7-5500U CPU @ 2.4GHz. 64-bit operating system. My HP laptop suddenly shut down when it was idling for quite some time.   Message received : Windows has recovered…

Windows for home | Previous Windows versions | Windows update
asked 2016-05-24T15:08:02+00:00
Anonymous
2 answers

Windows 7 Stuck In Safe Mode - MSCONFIG Box Not Checked

Hi, my computer is stuck in safe mode I have when to the start search bar and typed in msconfig but when I go to boot it shows no check in safe mode. I am in desperate need of help.

asked 2016-06-24T14:31:44+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

uninstall siemens step7 v5.5

hey i want to uninstall siemens step7 v5.5 ( plc ) from my windows 7 , actually by mistake firstly i uninstall the siemens licences manager so it is showing some program file are missing from your computer.   could you please help me how to uninstall…

Windows for home | Previous Windows versions | Apps
asked 2016-07-29T07:44:00+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Error 87-Parameter is incorrect

Hello support, I have this issue with my laptop in which an error pops up every time I open an application (i.e photoshop) that I think uses my secondary graphics card (AMD). An error displays: 'load library failed with error 87:parameter is incorrect'.…

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-02-09T15:46:25+00:00
Anonymous
2 answers

Error in Event Viewer, causes Bluescreens

Hello, I am currently using a Windows 8.1 Lenovo laptop and I just received my first bluescreen on this machine. I checked event viewer to see what may have caused the issue, and I was presented with this error: "The Diagnostic Service Host service…

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-04-06T03:57:52+00:00
Anonymous
2 answers

Windows Updater memory leak (Windows 7)

I recently started experiencing slow performance on my laptop.  When I checked, up to 99% of the memory was being used, making it impossible to do anything.  I eventually tracked down the source of this to Windows Updater, which I disabled (twice to…

Windows for home | Previous Windows versions | Windows update
asked 2016-05-05T22:37:38+00:00
Anonymous
12 answers

Windows 8.1 Crashing (Kernel Data Inpage Error)

Lately my Dell Laptop has been crashing alot with Kernel Data Inpage Errors. It basically starts with everything not responding and then it crashes moments later. Here are the dmp files (I…

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-02-24T05:52:39+00:00
Anonymous
4 answers

Antivirus uninstalled , Windows Defender still OFF

Hi , On my laptop installed with Windows 10 pro, I did remove Quick Heal antivirus completely after expiry (+3 days). It was then noticed that, Windows Defender service is still in turn off state, which means the system is vulnerable for the attacks. I…

Windows for home | Windows 10 | Security and privacy
asked 2016-07-05T11:33:14+00:00
Anonymous
8 answers

Update to Windows Phone 10 for Blu Win Jr LTE

Hi, In India, BLU Win Jr LTE was sold with 1 GB of RAM. As per Microsoft, US version with 512MB of RAM is not getting WP10 update. What about Indian variant with 1GB of RAM, as it meets every requirement to be upgraded to the next Windows Phone. Curious…

Windows for home | Other | Devices and drivers
asked 2016-03-21T07:40:44+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Formatting is bad for HDD's Health ?!

Three queries: Many suggested me not to format Hard Disk, over and over. It is bad for HDD. But, is it? Doing a clean install Windows, also includes formatting, I guess. Is it? If I upgrade to newer Windows version without doing a clean install, is…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-02-10T14:22:43+00:00
Anonymous
3 answers

Difficulty booting from M.2 SSD using Win7

I recently received a brand new HP Envy 850-065se desktop with Win7 and I am trying to upgrade from slow HDD to a Samsung 950 PRO M.2 SSD.  Installed the SDD, along with Samsung's driver, migration (clone) tool, and performance verify tool.  Cloned the…

Windows for home | Previous Windows versions | Windows update
asked 2016-06-07T05:28:16+00:00
Anonymous
5 answers

TalkTalk Support Scam

Split from [this thread.] @[TimLascek] Fake Tech Support Scams – see video from the MS Digital Crimes Unit (copy/paste the link into your browser).  https://www.youtube.com/watch?v=Jvh9TZ-pGRs looks like a bit late for me as I had a phone call from…

Windows for home | Windows 10 | Security and privacy
asked 2016-06-20T03:39:33+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

USB printer suddenly stopped printing (Windows 7)

I am using an Epson POS receipt printer via a USB port and it suddenly stopped printing on my Windows 7 computer. I changed the cable to another USB port, cable. Still would not print. I have a second identical unit and I can't print to that one either.…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-05-05T02:59:59+00:00
Anonymous
2 answers

Zoo Tycoon 2: Ultimate Collection - crashes when game is saving

I played all the campaign games and did not have any issues with my games crashing when saving. But when I played my first challenge game I encountered this issue. I was playing the large City Zoo. I was 3 months away from starting year 21, seconds away…

Windows for home | Windows 10 | Gaming
asked 2016-04-08T17:02:57+00:00
Anonymous