A family of Microsoft word processing software products for creating web, email, and print documents.
my office apps no longer recognize that I have office 365 on my mac
my Office 365 apps no longer let me edit. They keep saying that I don't have Office 365 but I do. It was automatically paid for months ago and it was working just a month or two ago. Now it says that I don't have it? How do I speak with a support…
Microsoft 365 and Office | Word | For home | MacOS
Speak to a live agent
i really need a live agent, this is not something i can post. I am struggling to understand my account and whats going on
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
third party anti virus products
I am operating a desktop device using Windows 11 for a home device. Is a third party anti virus (e.g. McAfee or Norton) a recommended step up in anti virus protection?
Windows for home | Windows 11 | Security and privacy
Bulk folder in Outlook 365
I recently changed my email provider to AT&T. I have a new ATT.NET email address. I have noticed that there is a "Bulk" folder now and that some of my incoming emails end up there. How do I change that so all me incoming emails go to my…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
How to stop powerpoint from changing colors from a template
Hello, I have a brand template saved as a PowerPoint theme. Whenever I make a new document using the theme, colors automatically change from blue to grey. Is there a way to somehow lock the color theme on my template to avoid this? The only way for me to…
Microsoft 365 and Office | PowerPoint | For business | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Can't edit on desktop
Dears, In the discription of my subscription it says that I have access to "The latest desktop version of Office". But when I use desktop app it says that I only have access to reading, not editing for Mac.
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Complaint Regarding Bluetooth Connectivity Issue in My Computer
Why is Bluetooth not showing on my Windows PC, and how can I fix the Code 45 “hardware device is not connected” error?
Windows for home | Windows 11 | Devices and drivers
{"SessionId":"243b01d6-f069-f948-854f-345b0ab8abfd","Timestamp":1789487356720,"Error":"INTERACTIONREQUIRED"}
In spite of successful password change to Msoft 365, my Outlook app fails to recognize the change and I receive this default message
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Didn't received Account Recovery result notification
Hello, my account got hacked and compromised to other name, I tried to recovery my account through xbox support form, I got mail SIRxxxxxxxx - Account Escalation Request They said need additional information to investigate and submit an Account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Teams for Mac shows a background even when NONE is selected.
I have deleted teams and reinstalled several times. There is no teams int he library/application support/microsoft as is often suggested. I have a background image that is a picture that I took and uploaded. I can add other backgrounds, but when i…
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
Help Needed: Unauthorized Azure Charges & Suspected Account Compromise
Hi everyone, I am reaching out for help regarding unrecognized charges on my Azure account. Without my knowledge or any direct use of Azure APIs, my $200 free credit was completely drained, and additional fees are now being charged directly to my credit…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
AI answer
Why are my Sway views not appearing
Looking at my Sways, "views" are now zeroed out when I choose Analytics
Microsoft 365 and Office | Sway | For business
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
how to get outlook and m365 to work with yahoo Formally comcast email
can't get outlook and m365 in sync to receive yahoo emails that were converted from comcast emails
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
[Microsoft Advertising] Manager Account K******Z7T - System bug blocking 6-month re-appeal window (Requesting Escalation)
I recently set up a UK-based e-commerce store (DSJ Dog Designs) selling dog-themed canvas wall art and apparel. I created a Microsoft Advertising account and imported an active campaign from Google Ads, where my business is already fully verified and…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
authenticator app
lost my phone. have a new one how on earth make the authenticator app to work?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Users can’t add Copilot agents or bots to Teams chats – where should I look?
Hi everyone, we are currently rolling out Copilot for everyone and came across this feature: https://support.microsoft.com/en-us/office/copilot-in-teams-chats-2c613de4-cd26-4ae3-9e4b-6905d745d991 But we ran into a situation where users could neither add…
Microsoft Copilot | Other
Can't sign into the authenticator app because it needs to authenticate itself
I can't believe that this issue is even possible with a company as big as Microsoft, but: I'm trying to sign in to the Microsoft Authenticator app with my work email In doing so, it says I need to verify my identity by approving a request on the…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I was billed twice for my subscription
I was billed twice for my subscription. How do I get a refund?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
i need to discuss a possible scam, message from microsoft
I received a message claiming to be from Microsoft concerning a paypal payment of over $500 to an email account that is not mine. Asking me to respond if it wasn't genuine, but I don't want to access any links. Is ******@microsoftonline.com a genuine…
Microsoft Edge | Profile, sync, and sign in | Previous Windows versions
Managing profiles, sync settings, and sign-in options in Edge on older Windows versions
Empty test result ab-100
https://learn.microsoft.com/en-us/credentials/certifications/exams/ab-100/practice/assessment?assessment-type=practice&assessmentId=1815645847&practice-assessment-type=certification Hello, I get empty state after finished test
Community Center | Not monitored
Tag not monitored by Microsoft.