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2 answers

Is it me or is my Windows 10 Rejecting me to install Windows 11?

So I was getting ready to install Windows 11. And ooooohhh boy!!! I was excited to upgrade to Windows 11!!! But you thought I was about to get my hands on Windows 11 and get started with a new, improved Windows 11, Right? WRONG!!!!!! WINDOWS 10 KEEPS…

Windows for home | Other | Windows update
asked 2026-09-16T16:52:38.5033333+00:00
Merlijn Peeters 0 Reputation points
answered 2026-09-16T17:29:43.2333333+00:00
David-M 126.5K Reputation points Independent Advisor
2 answers

ESU KB5126256 results in error 0x80240017 -- daily

Every day since the last Patch Tuesday (effectively a Wednesday for me), which has now been a week, Reliability Monitor has been listing the following error: "Installation Failure: Windows failed to install the following update with error…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-15T19:42:37.41+00:00
e.c. marm 35 Reputation points
answered 2026-09-16T17:28:18.9133333+00:00
Lester Bernard Reyes 85,335 Reputation points Independent Advisor
1 answer

I have a Multi Factor Authentication Issue and cannot access my Microsoft 365 Business Basic Account - I am the only member of my organisation.

I am trying to log into my Microsoft business account but cannot do so because I need access to the Microsoft Authenticator. I no longer have access to the phone on which the authenticator was enabled for the account. I have downloaded the authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T16:58:24.1566667+00:00
David Leather 0 Reputation points
answered 2026-09-16T17:25:35.87+00:00
Jay1 Tran 1,205 Reputation points Independent Advisor
2 answers

Renewing student subscription

My GitHub student subscription ended, and so did my Azure subscription at the same time. but when i renewed my GitHub student subscription, my Azure subscription is still off

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,607 questions
asked 2026-09-16T16:13:39.41+00:00
Binyam Abegaz 0 Reputation points
answered 2026-09-16T17:25:31.2233333+00:00
Saksham Kumar 0 Reputation points Student Ambassador
4 answers

extra virus protection

do i really need extra protection like the pricey norton or is the included windows protection sufficient?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T16:29:46.5833333+00:00
Frank Esposito 0 Reputation points
edited an answer 2026-09-16T17:24:21.7166667+00:00
Bulldog 4,645 Reputation points
3 answers

Win10 IoT Enterprise LTSC Build 1809 Extended Security Updates?

Hi question , I am currently using Win10 IoT Enterprise 1809. I see there is end of life in 2029. Will there an (paid) extended security update for this (ESU) and what year will it go out to, 2032? Thanks

Windows for business | Windows for IoT
asked 2026-09-14T17:31:33.94+00:00
Eric L 0 Reputation points
answered 2026-09-16T17:24:15.1133333+00:00
Chen Tran 13,030 Reputation points Independent Advisor
2 answers

Office for iMac with Ventura

How do I obtain MS Office Suite for iMac running Ventura 13.7.8?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-14T16:24:48.54+00:00
James McEachron 0 Reputation points
commented 2026-09-16T17:23:20.8466667+00:00
Victoria 0 Reputation points
2 answers

how to fix 'The Windows Update diagnostic failed to run'

how to fix 'The Windows Update diagnostic failed to run'

Windows for home | Windows 11 | Windows update
asked 2026-06-03T18:19:45.2033333+00:00
Helen Featherstone 60 Reputation points
edited a comment 2026-09-16T17:22:21.9766667+00:00
Don Varnau 19,930 Reputation points Volunteer Moderator
1 answer

Change Microsoft 365 Family to Individual

How do I renew my subscription from the Family to the Individual plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:21:30.53+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T17:21:46.4+00:00

AI answer

2 answers

My account recover gets send in a loop.

So I have 2 outlook accounts. Both of these accounts got the "You need to log into your hotmail account." notif at the same time. Now both of my accounts are blocked and I need to fill in a code that gets send to the other account. This…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T15:46:37.14+00:00
Tibor O 0 Reputation points
answered 2026-09-16T17:13:37.2433333+00:00
Lester Bernard Reyes 85,335 Reputation points Independent Advisor
1 answer

how to recover deleted item from calendar

My account as been hacked but during the hack some mail have been transfered to calendar and i can't find them anymore and inside those mail one of them was really important. i'd like to get thoses mail back. it happend 12 hours ago. In the delete…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T12:35:47.2266667+00:00
Cédric Knipprath 0 Reputation points
answered 2026-09-16T17:13:37.12+00:00
Jeronimo Fuerte 46,185 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

IKEv2 VPN connections failing over cellular, need registry fix for UDP fragmentation

Hello, We have IKEv2 VPN connections that are failing when connecting over cellular networks. It drops UDP packets due to fragmentation during the certificate exchange. However, we are not sure about the exact steps to enable IKEv2 fragmentation support…

Windows for business | Windows 365 Enterprise
asked 2026-09-14T08:40:59.9566667+00:00
Sanna Kor 60 Reputation points
accepted 2026-09-16T17:11:48.66+00:00
Sanna Kor 60 Reputation points
2 answers

Reuqest for Invoice and Subscription Details

I am writing to request the payment history for my subscription. Currently, I am unable to view my order history or subscription details in my Microsoft account dashboard. to verify my transactions, please send me the official invoices and relevant…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,004 questions
asked 2026-08-27T02:13:12.2833333+00:00
GO We 0 Reputation points
edited the question 2026-09-16T17:08:11.2533333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Samsung Gallery Sync changed to OneDrive Back-up issues

Hello, I just updated my Samsung S20+ to back-up to OneDrive in preparation for the ending of Samsung syncing to OneDrive on Sept. 30th. I have a few issues: After synching, the dates created and dates modified changed to today (the day I set up the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-09T22:06:14.2533333+00:00
Carolyn Peters 0 Reputation points
commented 2026-09-16T17:05:36.6033333+00:00
Carolyn Peters 0 Reputation points
1 answer

I was charged for a Realm, but it expired have no access to it

Two person realm.png Screenshot 2026-09-16 070540.pngI was charged for a 10 person realm on 9-2-26 and then on the 9-7 or 8 my Realm expired. Microsoft still shows I have an active Subscription, for a 10 person realm, but I can't access it. I've tried…

Windows for home | Windows 11 | Gaming
asked 2026-09-16T15:21:23.7033333+00:00
Robert Bradford 0 Reputation points
answered 2026-09-16T16:59:52.9433333+00:00
SD - IA 179.8K Reputation points Independent Advisor
1 answer

I cannot get into my account as the email for verification doesn't arrive at my gmail address

I have been trying to reset the pin on my surface pro as I have forgotten it. To do that they need verification - even when i use my password. So I put in my email address - the one linked to the account which is a gmail address - and click send and…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T16:07:14.3766667+00:00
Jude Stratton 0 Reputation points
answered 2026-09-16T16:59:13.3133333+00:00
GsN5034 - IA 77,270 Reputation points Independent Advisor
1 answer

Que incluye Microsoft 365 Busines Pemium

Necesito conocer la diferencia entre los productos SMB de Microsoft 365

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T16:19:33.81+00:00
Leonardo Tayupanta 0 Reputation points
answered 2026-09-16T16:58:11.28+00:00
Lin v 1,380 Reputation points Independent Advisor
3 answers

My USB-C ports are not recognizing a connected device

When I plug an external device into either of my USB ports, the device isn't recognized. Should I just reset the ports in device manager?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T19:01:14.7266667+00:00
Steve Macari 0 Reputation points
commented 2026-09-16T16:56:48.5933333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

I have an orphaned Microsoft tenant that is still billing

This is a billing escalation. I have an orphaned Microsoft tenant that is still billing. I cannot access the tenant, and charges exceed $7,000. I need Billing Operations to disable recurring billing

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-13T01:47:21.1033333+00:00
Hal Kurz 0 Reputation points
commented 2026-09-16T16:55:58.6233333+00:00
Hal Kurz 0 Reputation points
3 answers

Can't install Microsoft 365 Family

This morning I upgrade my subscription to Microsoft 365 family and after installing it on my PC I am trying to install it on my laptop. To do this I uninstalled the version of Microsoft 365 Personal from my laptop. However a message comes up stating We…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-16T16:23:08.4933333+00:00
J b 0 Reputation points
answered 2026-09-16T16:55:30.2833333+00:00
EmilyS726 268.4K Reputation points Independent Advisor