1,808,082 questions

Sort by: Updated
1 answer

my access to my own document has been removed

Correlation ID: ff1916a2-909b-1001-5936-aa0848b3183e Date and Time: Fri, 22 May 2026 11:30:05 GMT User ID: ******@gmail.com

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-22T11:39:10.0066667+00:00
Joanna Preston 0 Reputation points
answered 2026-05-22T11:39:36.1833333+00:00

AI answer

2 answers

there's no add phone number line in my account info

I want to add my number but can't, i've tried another browsers besides edge but nothing comes up, i dont use any Vpn, i don't know if my region is supported or not, I'm from Vietnam. please help me, brothers and sisters

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-22T11:00:51.13+00:00
Du Nguyen 0 Reputation points
answered 2026-05-22T11:38:05.5866667+00:00
Gunasekar N 68,415 Reputation points Independent Advisor
1 answer

Cannot download office onto my laptop

I paid £84.99 for a renewal, however I have been unable to download office onto my laptop

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-22T11:02:09.46+00:00
Ray Case 0 Reputation points
commented 2026-05-22T11:37:59.05+00:00
DaveM121 883.3K Reputation points Independent Advisor
2 answers

Word365 application on iPad Pro

Why I can’t use Word365 app on my iPad Pro? In same time no problems to use Word365 online though browser. Where's the problem?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-05-22T08:44:01.08+00:00
Boris Kostic 0 Reputation points
commented 2026-05-22T11:33:27.45+00:00
Gunasekar N 68,415 Reputation points Independent Advisor
2 answers

I need to talk or chat with a person about my subscription. You keep charging my account while saying it has been cancelled.

On October 11th of 2025 we purchased a new computer. We set up the new computer and transferred our 365 account from our old computer to our new one. Subsequently, we then offered the old computer to our local senior center and as a favor, purchased…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-13T22:56:36.26+00:00
Linda Graham 0 Reputation points
edited the question 2026-05-22T11:30:44.6633333+00:00
Krisztina Kiss 0 Reputation points Admin
1 answer

AVD SSO Failure with Google Federated External Identity

I want to allow Google (gmail) users to login to AVD. I am using External Identities with B2B user invites. Entra internal, MS and external MS Tenants work fine. But when I attempt to login with Gmail users and click on the desktop (via the web…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-22T10:14:23.72+00:00
Isaac Rayner 0 Reputation points
answered 2026-05-22T11:30:44.4966667+00:00
Rukmini 41,730 Reputation points Microsoft External Staff Moderator
1 answer

Where could I find my product key of my office 365 familiy subscription which is renewed automatically?

Where could I find my product key of my office 365 familiy subscription which is renewed automatically in my account?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-13T21:12:11.5266667+00:00
Donat Keusch 0 Reputation points
edited the question 2026-05-22T11:29:39.5866667+00:00
Krisztina Kiss 0 Reputation points Admin
1 answer

Anthropic Claude Deployments Failing Instantly - Stuck Marketplace SaaS Fulfillment State / Missing Microsoft.SaaS Resource

Issue Summary: I am completely blocked from deploying any Anthropic Claude models (Sonnet, Opus) in the Azure AI Foundry portal. Every deployment attempt either hangs in "Creating" and fails, or instantly fails. I have also periodically…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

85 questions
asked 2026-05-22T11:28:53.6866667+00:00
Akhilesh Gandotra 20 Reputation points
answered 2026-05-22T11:29:17.9+00:00

AI answer

2 answers

OneDrive log-on and sync issues

I am unable to sign into OneDrive after unlinking it.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-05-22T09:21:12.7966667+00:00
Allan Pearson 0 Reputation points
answered 2026-05-22T11:27:06.8833333+00:00
Gunasekar N 68,415 Reputation points Independent Advisor
1 answer

After installing Windows Server 2025 security update KB5087539 on both AWS EC2 VMs, communication between the servers stops working.

Environment: Platform: AWS EC2 OS: Windows Server 2025 Standard Update Installed: KB5087539 (OS Build 26100.32860) Deployment Type: Two EC2 Windows VMs Communication Type Affected: Inter-VM communication Steps to Reproduce: Install KB5087539 on…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-05-22T10:50:05.3233333+00:00
Nitin Shinde 0 Reputation points
answered 2026-05-22T11:26:01.4666667+00:00
VPHAN 33,910 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Something went wrong.

Hi all One of our users is unable to share their screen during Microsoft Teams meetings with external users. I have already verified that there are no Teams meeting policies or sharing policies blocking screen sharing for the user. User is assigned E5…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-05-17T00:39:11.7966667+00:00
Glenn Maxwell 13,761 Reputation points
accepted 2026-05-22T11:25:58.2733333+00:00
Glenn Maxwell 13,761 Reputation points
3 answers One of the answers was accepted by the question author.

Script modification or correction

Hi All, I am trying to execute the below script for around 10,000 users. I have the user principal names (UPNs) stored in a CSV file. However, the script is taking a very long time to run and I am not getting any output. Could anyone please help…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,202 questions
asked 2026-05-17T22:30:24.3666667+00:00
Glenn Maxwell 13,761 Reputation points
accepted 2026-05-22T11:25:40.89+00:00
Glenn Maxwell 13,761 Reputation points
1 answer

How to add new employee email

My employer stated I have access to add new employee emails. I have a new employee joining company and need help setting up an email for them.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,202 questions
asked 2026-05-21T13:38:41.0033333+00:00
Ashley Maloney 0 Reputation points
commented 2026-05-22T11:25:14.6+00:00
Vergil-V 13,540 Reputation points Microsoft External Staff Moderator
1 answer

Everyone in organisation not receiving emails and external senders getting error message

People trying to email anyone from our org are receiving this message: Remote server returned '554 5.4.0 < #4.4.1 smtp; The recipient server did not accept our requests to connect. For more information, go to…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,623 questions
asked 2026-05-21T09:55:27.5533333+00:00
Eleanor Sanders white 0 Reputation points
commented 2026-05-22T11:24:21.28+00:00
Vergil-V 13,540 Reputation points Microsoft External Staff Moderator
2 answers

please i have tried to change to monthly with no joy

I would like to change and go monthly I AM ON MY OWN NOW AND I CAN NOT AFFORD TO PAY MY MIRCOSOFT 365 ALL IN ONE GO

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-22T10:19:38.5533333+00:00
Toni Saliba 0 Reputation points
answered 2026-05-22T11:20:40.89+00:00
Gunasekar N 68,415 Reputation points Independent Advisor
2 answers

Primary email

I want to change my primary email but every time i click the "make primery" button on my secondary email it just says "We limit how frequently you can change your primary alias. Try again next week." i this been for so long so i think…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-21T12:06:09.21+00:00
bbeam autosec 0 Reputation points
commented 2026-05-22T11:19:42.3033333+00:00
Hornblower409 9,025 Reputation points
1 answer

hotmail showing 7.8gb used of 5gbs

My Hotmail/Outlook account is blocked from sending email because Outlook says I am using 7.8 GB of 5 GB storage (156% full). However, the Microsoft Account storage page and OneDrive both show only 0.1 GB used on the exact same account/email address. I…

Outlook | Web | Outlook.com | Email
asked 2026-05-21T13:31:51.1366667+00:00
cas 0 Reputation points
commented 2026-05-22T11:15:23.5933333+00:00
Hornblower409 9,025 Reputation points
2 answers

i reset this pc now i don't have any office apps

i bought the laptop in the year 2022 & it came up with the ms office 21 installed in it but i never used or even open any of the office apps , few days back i reset my pc and now i have no longer in access of any of the office apps plz help me find…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-22T10:37:11.64+00:00
Prabhav Tiwari 0 Reputation points
answered 2026-05-22T11:13:47.0433333+00:00
DaveM121 883.3K Reputation points Independent Advisor
2 answers

User cannot preview emails on any organisation-enrolled devices, but can preview on a personal device

User cannot preview emails on any organisation-enrolled devices, but can preview on a personal device. It only affecting a single user

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,202 questions
asked 2026-05-21T09:40:36.3733333+00:00
Josh Ozuem 0 Reputation points
commented 2026-05-22T11:13:01.96+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
2 answers

IIS - one website is working but my other website can't be found.

I have setup two websites in IIS. One is working but I just can't get the other one to work. I have checked that is has started and I have restarted it on numerous occasions. I have checked the bindings. I have checked the default document. I…

Windows development | Internet Information Services
asked 2026-05-18T03:50:24.6733333+00:00
Greg B 0 Reputation points
commented 2026-05-22T11:12:49.1633333+00:00
Tom Tran (WICLOUD CORPORATION) 4,860 Reputation points Microsoft External Staff Moderator