2,399 questions
5 answers
get help app not working
when i opened get help a loading screen appeared and then it said "There was a problem reaching the app"
Windows for home | Windows 11 | Apps
asked
2026-01-18T20:09:21.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sebastian Hernandez
30
Reputation points
commented
2026-09-16T21:49:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 55.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mike Tate
0
Reputation points
1 answer
I got redirected from the old Copilot to a new one how to I bypass this it happened on September 1st 2026
let me know what you guys can do it better a"100% MUST work around"kay thanks bye
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
261 questions
asked
2026-09-16T01:26:03.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lila Jane Ferry(Kyubey)
10
Reputation points
commented
2026-09-16T21:45:34.3666667+00:00
Lila Jane Ferry(Kyubey)
10
Reputation points
1 answer
Double charged for renewal on Microsoft 365 subscription, two different orders were created
I was charged twice for my renewal for my Microsoft 365 subscription. There were two different order numbers on the same day. I tried to get a refund but was not allowed to cancel the subscription for one of the orders as they were combinged
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-09-16T21:05:04.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 60%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kelly Cheek
0
Reputation points
answered
2026-09-16T21:43:27.3966667+00:00
EmilyS726
268.6K
Reputation points
Independent Advisor
2 answers
How to find and use what is included on personal 365 subscription
How to find what is included on my subscription to personal 365
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-09-16T21:09:41.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Allen
0
Reputation points
answered
2026-09-16T21:42:03.2333333+00:00
EmilyS726
268.6K
Reputation points
Independent Advisor
0 answers
Regain HACKED tenant access for a school
Hi This is unfortunately urgent. We have a school in Italy that has been hacked and the only 1 admin has been locked out and probably all the accounts deleted. Data is being probably stealed right now. We have called the regional support IVR in Italy but…
Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
Providing secure, identity-based access to private apps and resources without traditional VPNs
170 questions
asked
2026-09-16T21:20:31.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Adrian Nitu
0
Reputation points
commented
2026-09-16T21:22:00.6866667+00:00
Adrian Nitu
0
Reputation points
3 answers
dns server
internet connected but dns server not found....network has been flushed and reset
Windows for home | Windows 10 | Internet and connectivity
12,980 questions
asked
2026-09-16T20:37:11.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 28.999999999999996%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
dwallace1@indy.rr.com
0
Reputation points
answered
2026-09-16T21:17:27.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.3K
Reputation points
Independent Advisor
1 answer
Unable to redeem Dark Souls code – AbnormalOrderContentChange error
Hello, I’m experiencing an issue while trying to redeem a Dark Souls code through the Xbox redemption page: https://www.xbox.com/it-IT/redeem The code appears to be recognized correctly. When I enter the code, the prepareRedeem service is called and…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,839 questions
asked
2026-09-16T18:12:41.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Marco Asselta
0
Reputation points
answered
2026-09-16T21:13:04.0866667+00:00
Allan Solomon Mejia
9,735
Reputation points
2 answers
SPYWEAR HELP
Hi Everyone: I have Defender as my Virus Program and it seems to do a good job. However, my bank account was hacked recently and before I could log into a new account, I had to have my PC cleaned to make sure there were no hidden problems that…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
536 questions
asked
2026-09-15T02:32:57.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ANITA GALANTE
0
Reputation points
commented
2026-09-16T21:12:27.18+00:00
ANITA GALANTE
0
Reputation points
2 answers
Word hangs when modifying a style on Windows Server 2019
Hello, we are experiencing a reproducible issue with Microsoft Word for Microsoft 365 Apps. When an affected user tries to modify a Word style using the Modify Style dialog, Word becomes completely unresponsive and does not recover. The WINWORD.EXE…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,243 questions
asked
2026-09-15T05:29:20.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 11%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kaas
0
Reputation points
edited an answer
2026-09-16T21:12:00.11+00:00
Charles Kenyon
171K
Reputation points
Volunteer Moderator
2 answers
email titled Microsoft deleting email accounts
I keep getting an email titled Microsoft telling me I need to verify my email as they are deactivating unused email accounts. Is this a scam.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,899 questions
asked
2026-09-16T20:31:22.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Frederick Reno
0
Reputation points
answered
2026-09-16T21:10:36.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,635
Reputation points
Independent Advisor
2 answers
Bookings Customized Hours not working
Hello, I set up a bookings page with custom hours. Not needing to book appointments with Outlook availibiility. My time zone is set to central. All other settings are confirmed and work, my cache is cleared. Yet sending out the link to book shows there…
Outlook | Web | Outlook on the web for business | Calendar
Outlook | Web | Outlook on the web for business | Calendar
Managing meetings and events using Outlook on the web for business
1,016 questions
asked
2026-09-15T19:57:04.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Angela Scott
0
Reputation points
commented
2026-09-16T21:08:33.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,580
Reputation points
Independent Advisor
1 answer
cancell windows 11 upgrade
Order number 1216211785 was an update or upgrade for windows 11 and it will not work on my computer due to needing a chip. Can I please get a refund. thanks
Windows for home | Windows 11 | Microsoft Store
3,340 questions
asked
2026-09-16T20:29:03.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 32%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tammy Pfaffenberger
0
Reputation points
answered
2026-09-16T21:06:58.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
170.2K
Reputation points
Independent Advisor
1 answer
Release my domain from a dormant tenant I created and can no longer access
I need a domain released from a Microsoft 365 tenant that I created myself and can no longer sign in to. I am not asking to have administrative access restored. I only need the domain removed so it is no longer claimed. Domain: kreyenbuhl.com Tenant ID:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,222 questions
asked
2026-09-15T22:23:44.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stephen Kreyenbuhl
0
Reputation points
edited a comment
2026-09-16T21:06:53.25+00:00
Ivory
1,580
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
FN lock will not turn off despite every "solution"
Hello, I have a Windows 11 HP PC. Whenever I try to lower volume or brightness with just the F keys on my wired keyboard, it won't unless I also hold FN. I would like to reverse this. No keyboard shortcuts work. FN + ESC, FN + SHIFT, or any other ones…
Windows for home | Windows 11 | Devices and drivers
24,466 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Azure App Service custom domain verification fails although TXT record resolves correctly
Hi, I’m trying to add gallerietsecondhand.com as a custom domain to an Azure App Service named gallerietsecondhand. The DNS configuration is: A record for root domain: 51.12.31.26 TXT record: asuid.gallerietsecondhand.com TXT value:…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,067 questions
asked
2026-09-16T19:44:10.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
second
0
Reputation points
answered
2026-09-16T21:06:22.1433333+00:00
Allan Solomon Mejia
9,735
Reputation points
1 answer
How do i recover a hacked email account.
They took my phone and my email. then changed my 2 step to their own. Microsoft wont reply as there is two step on this and I have now lost my email and everything. Does someone know how I can get help from a live person or an email for a person as the…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,848 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Educator Certificate
Hi, I applied for Microsoft Elevate Educator Expert 26-27, and all the requirements were completed, all my colleagues received their certificates yesterday except me. I highly appreciate if you could clarify it or let me know the reason behind…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,988 questions
asked
2026-09-16T12:58:15.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Fadwa Yousef Naji Naji
5
Reputation points
answered
2026-09-16T21:05:22.91+00:00
Julian Sharp
43,861
Reputation points
1 answer
Domain already has an unmanaged Entra tenant — how to get a work account for evaluation?
Our company domain already resolves to an existing Microsoft Entra tenant (the /.well-known/openid-configuration endpoint for the domain returns an issuer, and the tenant's federation brand name is still "Default Directory"). It appears to have…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,222 questions
asked
2026-09-15T19:12:03.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 23%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Breno Sayão
0
Reputation points
commented
2026-09-16T21:05:19.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,415
Reputation points Microsoft External Staff
Moderator
0 answers
Quantum encryption for ADO on prem
My main question for this thread would be with Microsoft's plan to someday get rid of on prem ADO, are there future plans to implement post quantum encryption for future patches. I know that we have implemented something on the cloud version of ADO which…
Azure Quantum
Azure Quantum
An Azure service that provides quantum computing and optimization solutions.
93 questions
asked
2026-09-16T21:05:00.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Campbell, Adam
0
Reputation points
asked
2026-09-16T21:05:00.3+00:00
Campbell, Adam
0
Reputation points
1 answer
Teams-shared
When I signed into teams and tried to access the shared document, it told me I needed access. My director granted me access but now it's stuck on that screen and I can view what she shared.
Microsoft Teams | Microsoft Teams for business | Files | Other
Microsoft Teams | Microsoft Teams for business | Files | Other
Additional file-related features and issues within Microsoft Teams for business
973 questions
asked
2026-09-15T16:41:29.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wright, Keri
0
Reputation points
commented
2026-09-16T21:04:55.6133333+00:00
Kai-L
19,415
Reputation points Microsoft External Staff
Moderator