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Help to reschedule the AZ-104 Exam

Dear Microsoft, I’m unable to attend my currently scheduled AZ-104 exam on June 2nd, and I would like to reschedule it for July instead. I didn’t find any option to reschedule my exam. Please help me. Best, Adam

Community Center | Not monitored
asked 2026-05-25T14:31:47.7566667+00:00
Adam Tobias 0 Reputation points
edited an answer 2026-05-25T20:34:31.95+00:00
Gérard Oomens 123.3K Reputation points Volunteer Moderator
2 answers

Azure Artifact Signing Identity Verification - Change of Address

I have already set up artifact signing with my old address but I moved and updated my account to my new address. The individual identity verification step requires that it's info match the account; however, Au10tix ignores the change of address…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

862 questions
asked 2026-05-24T22:29:24.42+00:00
PizzaBlu 0 Reputation points
commented 2026-05-25T20:32:59.2733333+00:00
Amira Bedhiafi 42,686 Reputation points MVP Volunteer Moderator
2 answers

rewards account has been suspended for a number of years, support has been unhelpful.

I have been trying to see about getting my account unsuspended for years now. I am still being notified about points I'm earning through xbox, but I can't use them at all, so it's just an annoying popup at this point. I've been told to contact…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,458 questions
asked 2026-05-20T23:07:20.33+00:00
porahaa 0 Reputation points
answered 2026-05-25T20:32:10.5333333+00:00
Lucus-V 7,915 Reputation points Microsoft External Staff Moderator
1 answer

Convert Hours and Mins

How do I convert hours and mins to a decimal in excel?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-25T19:57:32.2066667+00:00
Amber Coombes 0 Reputation points
answered 2026-05-25T20:30:09.4766667+00:00
Hendrix-C 17,240 Reputation points Microsoft External Staff Moderator
1 answer

Remove Spam Shared with Me

Someone using the email [Moderator Note: Personal Info Removed]at hotmail com has shared with me a PDF called '[Moderator Note: Personal Info Removed]', and now I can't delete it, hide it, or get rid of it. It just sits there in my shared files making me…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-20T18:49:05.0233333+00:00
Lindsay Gilmour 0 Reputation points
edited a comment 2026-05-25T20:25:03.72+00:00
Anonymous
3 answers

How do I fix Antimalware Service Executable high cpu, ram and disk usage

I tried everything to fix this problem but it just wont go away i tried 1.Creating a exclutions for MsMpEng.exe in windows defender 2.Disabling some things in task scheduler But it just wont go what should i do?

Windows for home | Windows 11 | Security and privacy
asked 2026-02-05T13:17:23.4033333+00:00
megh pranav 70 Reputation points
edited the question 2026-05-25T20:21:54.1733333+00:00
Don Varnau 19,810 Reputation points Volunteer Moderator
1 answer

I can’t sign in to my Apple Account on my new MacBook because my old password is saved on my old phone.

bought a MacBook in December 2025, but I am unable to log in to my Apple Account. My password, which I believe was a number, is stored on my old iPhone. However, I last used that iPhone in 2021, and it no longer turns on. I do not remember the password…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-05-25T18:26:13.28+00:00
Zina Beznáková 0 Reputation points
answered 2026-05-25T20:17:23.28+00:00
Diana Mariz 8,710 Reputation points Independent Advisor
2 answers

Changing an old phone number

There's an old phone number associated with my account and I'm unable to log in since I can't get a code sent to the old phone number. How do I change it without being locked out of my email for 30 days?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-16T18:27:07.5166667+00:00
Joe Pavone 0 Reputation points
edited an answer 2026-05-25T20:13:34.0233333+00:00
EmilyS726 238.3K Reputation points Independent Advisor
2 answers

PPT Add-in Error Code

Hello, I’m trying to install the ChatGPT add-in for PowerPoint (or any other add-in), but PowerPoint shows: Something went wrong Please try again later. Error code: 0x80070422 Correlation Id: ff000000-0000-0000-0000-000000000000 Timestamp:…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-05-25T19:30:21.3+00:00
Tommy_HI 0 Reputation points
answered 2026-05-25T20:11:17.7366667+00:00
Alvise Cervellati 5,120 Reputation points Independent Advisor
1 answer

Bereavement Access to Husband's Email

Good afternoon, My husband recently passed, and I need access to his email account to make sure I don't get behind and documents for probate court. I am the fiduciary executor and have a court-ordered document to support this. Please let me know…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T16:35:10.0733333+00:00
recommended 2026-05-25T20:06:41.94+00:00
Alexandra Tanasescu 0 Reputation points Moderator
3 answers

My hotmail account is being bombed

I have logged out of all my Hotmail accounts. I'm being hit by dozens of emails per minute in Vietnamese. I've changed language back to English but I can't block them I've reset password but they are still coming-thus logged out of all Hotmail. They are…

Microsoft 365 and Office | Other
asked 2026-05-25T15:47:34.72+00:00
Viv Jam 0 Reputation points
edited an answer 2026-05-25T20:04:09.3133333+00:00
Craig Long 17,975 Reputation points
1 answer

Is it possible to check my Xbox captures on the Xbox app using windows 11?

I just wanted to know whether it was possible to check through the app on windows 11 since I'm pretty sure you were able to check on earlier windows versions.

Windows for home | Windows 11 | Gaming
asked 2025-08-11T02:29:51.0666667+00:00
Ethan Stapleton 0 Reputation points
commented 2026-05-25T19:56:41.73+00:00
K. Lim 1 Reputation point
1 answer

Office Mone & business passkey problem

Office Home & Business 2021 passkey will not work. I purchased Office but it keeps saying my subscription is expired.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-25T19:54:49.1266667+00:00
Richard Rice 0 Reputation points
answered 2026-05-25T19:55:13.2533333+00:00

AI answer

2 answers

Unable to deploy Anthropic Models

Hi, I'm having trouble deploying Anthropic models (opus 4.6/4.7, sonnet 4.6). In the deployment UI, I've selected my industry and then clicked deploy. After a while, the deployment was marked as failed. When I tried to edit the deployment, I'll see…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,576 questions
asked 2026-05-08T16:25:13.0733333+00:00
Robert W 20 Reputation points
commented 2026-05-25T19:53:53.51+00:00
Manas Mohanty 17,185 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Got a "clock watchdog timeout" blue screen? How do I fix and stop this from re-occuring?

Around and hour ago my laptop froze and I got a blue screen with the stop code "clock watchdog timeout". I didn't think it'd be a big deal until the percentage wouldn't move from 0%? It was stuck on 0% for 10-15 minutes while I was on my phone…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-04-09T01:10:53.5633333+00:00
Anna Rya 140 Reputation points
commented 2026-05-25T19:51:09.17+00:00
Henry Moulton 0 Reputation points
2 answers

Unable to get wired headphones to work on PC with Windows 11

I have gone through all of the fixit instructions and I can't get wired headphones to show up as connected and enabled.

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-24T01:37:02.1733333+00:00
Steve Elliott 0 Reputation points
commented 2026-05-25T19:42:31.84+00:00
Steve Elliott 0 Reputation points
4 answers

how to stop captcha

i am so irritated at captcha suddenly on sign ins...........hate this .   how to remove????

Windows for home | Windows 10 | Security and privacy
asked 2020-11-16T00:49:03+00:00
Anonymous
edited the question 2026-05-25T19:42:26.15+00:00
Don Varnau 19,810 Reputation points Volunteer Moderator
2 answers

how do i unblock my Microsoft account

trying to add a new phone number and having issues and now i have been blocked

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-25T17:00:05.92+00:00
Hartt, Raymond EHS:EX 0 Reputation points
answered 2026-05-25T19:35:20+00:00
Darhyl Amizola 43,525 Reputation points Independent Advisor
2 answers

Co-Authoring in Microsoft Word

In Word, when working in a shared document, the same sentence cannot be edited by both users simultaneously. Is there any workaround for this function? If not, does Microsoft have a plan to make their applications useable by those who actually work in…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-25T18:55:46.4766667+00:00
Christopher Howald 0 Reputation points
answered 2026-05-25T19:35:01.05+00:00
John Jefferson Doyon 72,570 Reputation points Independent Advisor
1 answer

Authenticator push from foreign country i did not request

I get authenticator app push notifications from countries brazil and thailand that i did not request myself. My MS account. It started a few days ago. I ignore or deny them. I have changed my account password. Also used the sign out everywhere…

Microsoft Security | Microsoft Authenticator
asked 2026-05-22T20:28:09.0366667+00:00
Japie Teunissen 0 Reputation points
commented 2026-05-25T19:32:37.4533333+00:00
John 5 Reputation points