9,360 questions
1 answer
How do i delete a very old login account and have only one login
i have an old login from six years ago. The company no longer exists. i created a new login with an old hotmail address. i have had to reset passwords in it and once i made a new login with a gmail address. i want to have just one MS sign in. This is…
Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-10-31T18:30:50.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Robert Cannan
0
Reputation points
answered 2025-10-31T19:47:31.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 43%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JC
8,225
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
My subscription shows expired but it was paid via Pay Pal
My subscription was paid by Pay Pal on June 1, 2025 but now shows it is unpaid. It was paid under a different email than I am now using. I moved and the old email is no longer available for use. How can the account be corrected to show as paid?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,034 questions
asked 2025-10-31T18:25:36.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Linda Osbourn
25
Reputation points
answered 2025-10-31T19:44:47.2833333+00:00
Linda Osbourn
25
Reputation points
2 answers
In the past week, I have lost my ability to use Remote Desktop to connect to a client computer. Has anyone else had an issue?
I have been able to use Remote Desktop to log in to a client computer for the past 2 years. This week, the connection no longer works. I get connected, then the connection is lost every 30 seconds. I am using Windows 11 Home version. Is there a…
Windows for home | Windows 11 | Settings
9,791 questions
asked 2025-10-31T18:36:09.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DF
0
Reputation points
answered 2025-10-31T19:44:13.3133333+00:00
Richard Trinidad
6,290
Reputation points
Independent Advisor
1 answer
Microsoft Authenticator backup issue Android
I had to reset my phone and am having a tough time getting my data recovered. I have signed in and out multiple times and cleared the cache, storage etc. Latest notification said "Unable to Recover Your backup is not stored with [Redacted] . Try…
Windows for home | Other | Apps
6,542 questions
asked 2025-10-31T19:35:14.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jake
0
Reputation points
answered 2025-10-31T19:35:35.1066667+00:00
AI answer
2 answers
Blocked from downloading IS to fix Windoze 11
Error We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally…
Windows for home | Windows 11 | Recovery and backup
5,479 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 67%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
how to remove AVG safe search
How to effectively remove AVG safe search. AVG remover did not do it.
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,471 questions
asked 2025-10-31T18:53:40.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cynthia Blalock
0
Reputation points
answered 2025-10-31T19:29:57.0433333+00:00
JC
8,225
Reputation points
Independent Advisor
2 answers
I am signed out of all accounts whenever Windows restarts after an update.
I have Windows 11 Pro Version 10.0.26200 Build 26200 I sign in to this PC with my Microsoft account. I sign in to no less than 4 PCs with this same account. Only this one machine has the following issue. Whenever there is a Windows update that restarts…
Windows for home | Windows 11 | Accounts, profiles, and login
9,360 questions
asked 2025-10-30T17:33:37.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matt Tyree
0
Reputation points
answered 2025-10-31T19:28:45.58+00:00
Richard Trinidad
6,290
Reputation points
Independent Advisor
2 answers
How to fix sql server job schedules
How do we fix the issue when the sql agent job schedules are updated but do not run using the new schedule? We have a Microsoft SQL Server 2019 (RTM-CU32) (KB5054833) - 15.0.4430.1 (X64) instance. whenever we try to adjust an existing job schedule it…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
721 questions
asked 2025-10-30T14:01:00.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jamie Greiver
0
Reputation points
answered 2025-10-31T19:26:45.05+00:00
Erland Sommarskog
134.7K
Reputation points MVP
Volunteer Moderator
3 answers
Windows cannot find...
After updating Windows 11 yesterday upon turning on my PC this morning I am getting the following error message:
Windows for home | Windows 11 | Performance and system failures
31,730 questions
asked 2025-10-31T14:05:35.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 15%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Timmy DeHan
20
Reputation points
answered 2025-10-31T19:20:48.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Eric L
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Windows powershell starts old python
Hello together, this is what I get if I try to start my new installed python 3.11.4: PS C:\Users\XXX> python Python 3.7.4 (tags/v3.7.4:e09359112e, Jul 8 2019, 19:29:22) [MSC v.1916 32 bit (Intel)] on win32 Type "help",…
Windows for business | Windows Server | User experience | PowerShell
asked 2023-07-18T18:34:01.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 7.000000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX5%3C/text%3E%3C/svg%3E)
XeniaSophieKatharinaStibane-5237
20
Reputation points
edited an answer 2025-10-31T19:20:42.7433333+00:00
Alison A
5,200
Reputation points
Admin
2 answers
What is the correct HVEC codec to use for windows 11?
I am transferring video captures from my Samsung phone to my laptop. I am unable to play them on the computer. (Sound only) The pop up indicates I need a HVEC Codec installed. Where do I locate a supported codec that is Microsoft approved for use that…
Windows for home | Windows 11 | Devices and drivers
23,313 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 41%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
2 answers
Add an IMAP account to new Outlook that has the same email address as my MS Exchange Account
I have an IMAP email account that has the same name as my MS Exchange Account. In old Outlook I can add both but the new Outlook just keeps saying that this account has already been added. What can I do? I don't use the Exchange email account - I just…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,359 questions
asked 2025-07-25T15:31:06.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Melissa Roberts
5
Reputation points
commented 2025-10-31T19:17:15.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brad C
0
Reputation points
1 answer
I have edge. how do i add a site to the Toolbar (not the Taskbar)
I have Edge. I want to be able to add a site to the TOOLBAR, but all the search results provide is info on how to add to the TASKBAR. How do I add to the Toolbar?
Microsoft Edge | Browser extensions | iOS
Microsoft Edge | Browser extensions | iOS
Managing and troubleshooting browser extensions in Edge on iOS
15 questions
asked 2025-10-31T18:43:02.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Ken McFarland
0
Reputation points
answered 2025-10-31T19:16:56.52+00:00
JC
8,225
Reputation points
Independent Advisor
2 answers
Microsoft account compromised and hacker upgraded my Microsoft 365 - Personal to Family
My Microsoft account was hacked and they managed to upgraded my Microsoft365 Personal to Family. The hacker cancelled my MS365-Personal which supposed to end my subscription next year(May 2026). Few hours after I noticed that my microsoft account was…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,034 questions
asked 2025-10-31T16:14:15.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dorothy Cornel
0
Reputation points
answered 2025-10-31T19:12:50.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
45,615
Reputation points
Independent Advisor
1 answer
There is a problem with your microsoft account. to fix this, sign in to account.live.com from a browser ..... This problem is showing in my pc and my pc not support phone link......................................
There is a problem with your microsoft account. to fix this, sign in to account.live.com from a browser ..... This problem is showing in my pc and my pc does not support phone link ............
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
577 questions
asked 2025-09-15T19:26:30.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 38%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
alfaij sheikh
0
Reputation points
commented 2025-10-31T19:12:21.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
Cisco Dual Registration
Does Microsoft recommend Dual registering Cisco Room Kits in the Control Hub?
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-10-30T20:13:10.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Soos, Timothy
0
Reputation points
edited a comment 2025-10-31T19:12:18.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Finn Dang
955
Reputation points
Independent Advisor
4 answers
office home student 2021 re-installed, but still not working correctly (Office for Mac)
You helped me successfully reinstalled Office Home Student 2021, but there is the same problem that led me to reinstall. Here are the issues: -- I click on word app in tray and a screen pops up for me to type information. -- At top of this blank page is…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,261 questions
asked 2025-10-31T14:29:24.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 45%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Robert Joiner
0
Reputation points
edited an answer 2025-10-31T19:10:50.8466667+00:00
Stefan Blom
342.6K
Reputation points MVP
Volunteer Moderator
1 answer
My personal account got hacked.
The recovery form says that I lack information and everything on internet says that I can't do anything if hacker got rid of my phone number for 2FA, changed email and password. I got message at 2:56 AM from Microsoft support before hacker changed…
Windows for home | Other | Recovery and backup
580 questions
asked 2025-10-31T14:36:57.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tu Dat Tran
0
Reputation points
answered 2025-10-31T19:08:44.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
41,105
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Why cant I log in to Outlook on Chrome using my Windows PC?
Why cant I logi in to Outlook o Chrome? error is wrong password! I'm already logged in to Outlook using my non 365 license
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,920 questions
asked 2025-10-31T16:15:03.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saad Altai
20
Reputation points
accepted 2025-10-31T19:09:15.15+00:00
Saad Altai
20
Reputation points
1 answer
my account depends on a different account not available
my account is linked to an old account with belonged to a company that no longer exists. In consequence my renewed abonnement is not shown on myl account but on the account of that company. How can I have my renewed abonnement on my account and not on…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,034 questions
asked 2025-10-31T17:24:32.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 71%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
muriel hafil
0
Reputation points
commented 2025-10-31T19:10:47.54+00:00
Emmanuel Santana
39,645
Reputation points
Independent Advisor