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How do i delete a very old login account and have only one login

i have an old login from six years ago. The company no longer exists. i created a new login with an old hotmail address. i have had to reset passwords in it and once i made a new login with a gmail address. i want to have just one MS sign in. This is…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-10-31T18:30:50.7566667+00:00
Robert Cannan 0 Reputation points
answered 2025-10-31T19:47:31.13+00:00
JC 8,225 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My subscription shows expired but it was paid via Pay Pal

My subscription was paid by Pay Pal on June 1, 2025 but now shows it is unpaid. It was paid under a different email than I am now using. I moved and the old email is no longer available for use. How can the account be corrected to show as paid?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-31T18:25:36.99+00:00
Linda Osbourn 25 Reputation points
answered 2025-10-31T19:44:47.2833333+00:00
Linda Osbourn 25 Reputation points
2 answers

In the past week, I have lost my ability to use Remote Desktop to connect to a client computer. Has anyone else had an issue?

I have been able to use Remote Desktop to log in to a client computer for the past 2 years. This week, the connection no longer works. I get connected, then the connection is lost every 30 seconds. I am using Windows 11 Home version. Is there a…

Windows for home | Windows 11 | Settings
asked 2025-10-31T18:36:09.01+00:00
DF 0 Reputation points
answered 2025-10-31T19:44:13.3133333+00:00
Richard Trinidad 6,290 Reputation points Independent Advisor
1 answer

Microsoft Authenticator backup issue Android

I had to reset my phone and am having a tough time getting my data recovered. I have signed in and out multiple times and cleared the cache, storage etc. Latest notification said "Unable to Recover Your backup is not stored with [Redacted] . Try…

Windows for home | Other | Apps
asked 2025-10-31T19:35:14.3966667+00:00
Jake 0 Reputation points
answered 2025-10-31T19:35:35.1066667+00:00

AI answer

2 answers

Blocked from downloading IS to fix Windoze 11

Error We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally…

Windows for home | Windows 11 | Recovery and backup
asked 2025-10-31T18:40:16.9966667+00:00
FkNoze 0 Reputation points
commented 2025-10-31T19:33:51.4666667+00:00
JC 8,225 Reputation points Independent Advisor
1 answer

how to remove AVG safe search

How to effectively remove AVG safe search. AVG remover did not do it.

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,471 questions
asked 2025-10-31T18:53:40.5733333+00:00
Cynthia Blalock 0 Reputation points
answered 2025-10-31T19:29:57.0433333+00:00
JC 8,225 Reputation points Independent Advisor
2 answers

I am signed out of all accounts whenever Windows restarts after an update.

I have Windows 11 Pro Version 10.0.26200 Build 26200 I sign in to this PC with my Microsoft account. I sign in to no less than 4 PCs with this same account. Only this one machine has the following issue. Whenever there is a Windows update that restarts…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-10-30T17:33:37.5833333+00:00
Matt Tyree 0 Reputation points
answered 2025-10-31T19:28:45.58+00:00
Richard Trinidad 6,290 Reputation points Independent Advisor
2 answers

How to fix sql server job schedules

How do we fix the issue when the sql agent job schedules are updated but do not run using the new schedule? We have a Microsoft SQL Server 2019 (RTM-CU32) (KB5054833) - 15.0.4430.1 (X64) instance. whenever we try to adjust an existing job schedule it…

SQL Server Database Engine
asked 2025-10-30T14:01:00.4866667+00:00
Jamie Greiver 0 Reputation points
answered 2025-10-31T19:26:45.05+00:00
Erland Sommarskog 134.7K Reputation points MVP Volunteer Moderator
3 answers

Windows cannot find...

After updating Windows 11 yesterday upon turning on my PC this morning I am getting the following error message:

Windows for home | Windows 11 | Performance and system failures
asked 2025-10-31T14:05:35.2066667+00:00
Timmy DeHan 20 Reputation points
answered 2025-10-31T19:20:48.8833333+00:00
Eric L 0 Reputation points
3 answers One of the answers was accepted by the question author.

Windows powershell starts old python

Hello together, this is what I get if I try to start my new installed python 3.11.4: PS C:\Users\XXX> python Python 3.7.4 (tags/v3.7.4:e09359112e, Jul 8 2019, 19:29:22) [MSC v.1916 32 bit (Intel)] on win32 Type "help",…

Windows for business | Windows Server | User experience | PowerShell
asked 2023-07-18T18:34:01.2266667+00:00
edited an answer 2025-10-31T19:20:42.7433333+00:00
Alison A 5,200 Reputation points Admin
2 answers

What is the correct HVEC codec to use for windows 11?

I am transferring video captures from my Samsung phone to my laptop. I am unable to play them on the computer. (Sound only) The pop up indicates I need a HVEC Codec installed. Where do I locate a supported codec that is Microsoft approved for use that…

Windows for home | Windows 11 | Devices and drivers
asked 2025-10-31T17:55:13.8566667+00:00
Eric V 0 Reputation points
answered 2025-10-31T19:19:04.07+00:00
Eric V 0 Reputation points
2 answers

Add an IMAP account to new Outlook that has the same email address as my MS Exchange Account

I have an IMAP email account that has the same name as my MS Exchange Account. In old Outlook I can add both but the new Outlook just keeps saying that this account has already been added. What can I do? I don't use the Exchange email account - I just…

Microsoft 365 and Office | Other
asked 2025-07-25T15:31:06.2833333+00:00
Melissa Roberts 5 Reputation points
commented 2025-10-31T19:17:15.2033333+00:00
Brad C 0 Reputation points
1 answer

I have edge. how do i add a site to the Toolbar (not the Taskbar)

I have Edge. I want to be able to add a site to the TOOLBAR, but all the search results provide is info on how to add to the TASKBAR. How do I add to the Toolbar?

Microsoft Edge | Browser extensions | iOS
asked 2025-10-31T18:43:02.69+00:00
Ken McFarland 0 Reputation points
answered 2025-10-31T19:16:56.52+00:00
JC 8,225 Reputation points Independent Advisor
2 answers

Microsoft account compromised and hacker upgraded my Microsoft 365 - Personal to Family

My Microsoft account was hacked and they managed to upgraded my Microsoft365 Personal to Family. The hacker cancelled my MS365-Personal which supposed to end my subscription next year(May 2026). Few hours after I noticed that my microsoft account was…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-31T16:14:15.18+00:00
Dorothy Cornel 0 Reputation points
answered 2025-10-31T19:12:50.46+00:00
paulr0511 45,615 Reputation points Independent Advisor
1 answer

There is a problem with your microsoft account. to fix this, sign in to account.live.com from a browser ..... This problem is showing in my pc and my pc not support phone link......................................

There is a problem with your microsoft account. to fix this, sign in to account.live.com from a browser ..... This problem is showing in my pc and my pc does not support phone link ............

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
asked 2025-09-15T19:26:30.62+00:00
alfaij sheikh 0 Reputation points
commented 2025-10-31T19:12:21.5466667+00:00
Anonymous
1 answer

Cisco Dual Registration

Does Microsoft recommend Dual registering Cisco Room Kits in the Control Hub?

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-10-30T20:13:10.4133333+00:00
Soos, Timothy 0 Reputation points
edited a comment 2025-10-31T19:12:18.11+00:00
Finn Dang 955 Reputation points Independent Advisor
4 answers

office home student 2021 re-installed, but still not working correctly (Office for Mac)

You helped me successfully reinstalled Office Home Student 2021, but there is the same problem that led me to reinstall. Here are the issues: -- I click on word app in tray and a screen pops up for me to type information. -- At top of this blank page is…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-10-31T14:29:24.4233333+00:00
Robert Joiner 0 Reputation points
edited an answer 2025-10-31T19:10:50.8466667+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
1 answer

My personal account got hacked.

The recovery form says that I lack information and everything on internet says that I can't do anything if hacker got rid of my phone number for 2FA, changed email and password. I got message at 2:56 AM from Microsoft support before hacker changed…

Windows for home | Other | Recovery and backup
asked 2025-10-31T14:36:57.9366667+00:00
Tu Dat Tran 0 Reputation points
answered 2025-10-31T19:08:44.1633333+00:00
Virginia M 41,105 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why cant I log in to Outlook on Chrome using my Windows PC?

Why cant I logi in to Outlook o Chrome? error is wrong password! I'm already logged in to Outlook using my non 365 license

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-10-31T16:15:03.5133333+00:00
Saad Altai 20 Reputation points
accepted 2025-10-31T19:09:15.15+00:00
Saad Altai 20 Reputation points
1 answer

my account depends on a different account not available

my account is linked to an old account with belonged to a company that no longer exists. In consequence my renewed abonnement is not shown on myl account but on the account of that company. How can I have my renewed abonnement on my account and not on…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-31T17:24:32.6933333+00:00
muriel hafil 0 Reputation points
commented 2025-10-31T19:10:47.54+00:00
Emmanuel Santana 39,645 Reputation points Independent Advisor