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admin account to Azure is blocked?

how i can unblocked my account or where/who i can contact?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-18T15:50:46.14+00:00
Truong, Ruby 0 Reputation points
commented 2026-04-21T02:27:38.7833333+00:00
Rukmini 40,220 Reputation points Microsoft External Staff Moderator
1 answer

"This tenant has been blocked due to inactivity" - Delete association with old Azure tenant

Hi everyone, I have a problem with my Azure tenant. When I try to login, I get the error message "Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity". I am not sure when the tenant was blocked,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-19T01:59:46.0566667+00:00
Jason Friedrich 0 Reputation points
commented 2026-04-21T02:26:19.8066667+00:00
Rukmini 40,220 Reputation points Microsoft External Staff Moderator
0 answers

Desbloquear mi tenant bloqueado por inactividad

Tengo un Usuario de Azure AD / Microsoft Entra que fue bloqueado automáticamente debido a la inactividad. Necesito ayuda para reactivar y asi poder acceder al usuario y comprar el tenant asociado de Microsoft Entra ID . Todos los canales de soporte de…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-19T11:50:27.22+00:00
Andrés Mauricio Pulido Sarmiento 0 Reputation points
commented 2026-04-21T02:24:00.9266667+00:00
Rukmini 40,220 Reputation points Microsoft External Staff Moderator
3 answers

why is there no link to chat with an agent? when i call, it is a robot, no real person to talk to.

why is there no link to chat with an agent? when i call, it is a robot, no real person to talk to. Why is soooooooooooooooo difficult to get a hold of support? i have been bounced back and forth between the link for support and the calls. not a single…

Windows for home | Windows 10 | Performance and system failures
asked 2026-04-20T20:08:13.05+00:00
Shilp 0 Reputation points
answered 2026-04-21T02:23:13.51+00:00
Bulldog 1,850 Reputation points
2 answers

Tenant blocked due to inactivity (AADSTS5000225) – Unable to access Azure portal

I am unable to sign in to the Azure portal due to the following error: AADSTS5000225: This tenant has been blocked due to inactivity. The account associated with this tenant is: This tenant was previously used under the Azure for Students subscription…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-19T15:14:05.1666667+00:00
Haziq Mudzakir Abdul Wahab 0 Reputation points
commented 2026-04-21T02:21:31.2533333+00:00
Rukmini 40,220 Reputation points Microsoft External Staff Moderator
2 answers

How to make a PDF with OneDrive from photos I already taken now that Lens is gone?

I used to use Microsoft Lens to make multiple page PDFs from photos of whiteboards. Lens had a nice "whiteboard" setting that would adjust white balance, remove noise etc. In a meeting, I'd take multiple photos of whiteboards, and then I'd make…

Microsoft 365 and Office | OneDrive | Other | Android
asked 2026-01-15T02:51:51.94+00:00
Nathan Moore 35 Reputation points
commented 2026-04-21T02:15:39.8033333+00:00
A D 0 Reputation points
2 answers One of the answers was accepted by the question author.

About "OneDrive" ... how to resolve data breach alert

Recently, I receive a data breach alert relating to 'OneDrive' triggered by Google upon a security review. It suggests to reset the 'OneDrive' password. Can you tell me how to as to 'OneDrive' password reset as I do not recall there is a need to do a…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-19T06:57:55.8466667+00:00
YN 20 Reputation points
accepted 2026-04-21T02:11:41.3366667+00:00
YN 20 Reputation points
2 answers

No puedo iniciar sesion en mi cuenta de microsoft

No recuerdo mi contraseña, luego el problema aparte de ese, que cuando doy en olvide mi contraseña, me sale que enviaron un código a mi primer numero de teléfono, el cual ya no tengo, porque me lo robaron, van 4 años desde lo sucedido, otro problema que…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-04-21T01:28:24.9266667+00:00
zoe garcia 0 Reputation points
answered 2026-04-21T02:08:46.7066667+00:00
Darhyl Amizola 41,480 Reputation points Independent Advisor
0 answers

Microsoft Graph API Powerpoint Viewer Keyboard Accessibility

When using the Microsoft Graph API driveItem:preview endpoint to obtain a preview URL for a PowerPoint file stored in SharePoint, keyboard arrow key navigation does not work in the preview viewer. This issue occurs even when the preview URL is opened…

Microsoft Security | Microsoft Graph
asked 2026-04-21T02:08:11.55+00:00
Alpha Drabo 0 Reputation points
2 answers

How to view all the pages of a Tiff document with Windows 11

With Windows 10 I could see all the pages of my Tiff document, but I had to upgrade to Windows 11 and I can only see the first page of my document. How can I view all the pages of my Tiff document? Thank you!

Microsoft 365 and Office | Other
asked 2025-12-12T01:14:28.2466667+00:00
Edwin Marino 5 Reputation points
commented 2026-04-21T02:05:01.0733333+00:00
R L 0 Reputation points
2 answers

Worst security i ve seen

Someone hacked my account in 1 hour and removed my email and phone number without any sort of confirmation from my email or phone number. Talked with support and and they told me to wait 3-5 business days, it has now been ~16 business days and 3…

Windows for home | Other | Security and privacy
asked 2026-04-20T22:44:51.2866667+00:00
NICULAE FABIAN 0 Reputation points
answered 2026-04-21T02:03:11.7133333+00:00
Darhyl Amizola 41,480 Reputation points Independent Advisor
2 answers

charge on my card

Charge for $79.99 & I need to know what it is for? RE: Backendintegritybaseon. I have no idea what this is, & I want fees returned to my card. thank You, Linda Cooper

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-21T01:24:31.1966667+00:00
Linda Cooper 0 Reputation points
answered 2026-04-21T01:59:38.1433333+00:00
EmilyS726 230.9K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

It will not let me select the number provided.

I cannot log into my Hotmail account because my authenticator is not working. I just purchased a new phone.

Microsoft Security | Microsoft Authenticator
asked 2026-04-21T01:49:13.1166667+00:00
Yogi Hawkins 20 Reputation points
accepted 2026-04-21T01:53:27.5933333+00:00
Yogi Hawkins 20 Reputation points
1 answer

My personal Microsoft account <mod: PII ******@outlook.com is incorrectly being routed to the wrong Azure/Microsoft Entra tenant. I can no longer access my Azure tenant 76a6433d-086e-4848-8897-xxxxxxxxx or subscription 80f63eb7-4afe-4e38-ab1e-xxxxxxxxx i

My personal Microsoft account <mod: PII removed>@outlook.com is being incorrectly routed to another Azure/Microsoft Entra tenant, and I can no longer access my own Azure tenant. Expected tenant: Tenant ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-18T20:23:56.24+00:00
Marc Lessard 20 Reputation points
answered 2026-04-21T01:53:17.98+00:00
Marc Lessard 20 Reputation points
1 answer

I need to recover my 20 year old email alias that I accidentally deleted an hour ago - but I am getting no support

Hey, I have an email address that was created 20 years ago. I have all my billings and important accounts, and some purchases that I can't access without it linked to it. There was a hacking attempt, and in order to protect my account, I tried to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-21T01:15:48.78+00:00
parsha sanjana 0 Reputation points
answered 2026-04-21T01:52:50.3733333+00:00
EmilyS726 230.9K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

My plug and play suddenly stopped working

I have tried usb storage devices, external hard drives and a docking station on my thunderbolt. Nothing works. Microsoft support eventually referred me to the manufacturer for updated drivers which proved useless. They don't have any. I've updated and…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-17T04:09:15.41+00:00
Pieter Berghmans 21 Reputation points
accepted 2026-04-21T01:51:21.8633333+00:00
Pieter Berghmans 21 Reputation points
2 answers

Unable to Add Users

I am the Global Administrator for a higher education institution. I manage a dual-enrollment program in partnership with another institution, which provisions user accounts for participating students. Our institution provisions accounts for course…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-18T17:40:31.1833333+00:00
Alexus Locke 0 Reputation points
edited a comment 2026-04-21T01:50:24.7933333+00:00
Rukmini 40,220 Reputation points Microsoft External Staff Moderator
1 answer

profile delete

what will happen, if I Delete my profile, the will i able to start the training again from beginning

Azure | Azure Training
asked 2026-04-21T01:42:39.83+00:00
ANKIT DHAMI 0 Reputation points
answered 2026-04-21T01:42:50.6433333+00:00
Q&A Assist
1 answer

how do I recover my account after it has been hijacked

My account was hijacked and I have tried everything to recover it. I can't get ahold of a real person to help me, and the hijacker has undone everything I have attempted to do online. This is so frustrating! Do better Microsoft! How do I get this taken…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-04-21T00:01:39.7666667+00:00
Rose Richards 0 Reputation points
answered 2026-04-21T01:42:16.2866667+00:00
Emmanuel Santana 38,935 Reputation points Independent Advisor
2 answers

My outlook straight up does not work and is not connected.

Please send help. My outlook doesn't connect with my apple calendar. My outlook won't let me send emails My outlook won't connect to the internet My outlook classic is stuck on someone else's account and I still can't sign out of it.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-21T00:36:56.58+00:00
Jomar Benoit 0 Reputation points
answered 2026-04-21T01:42:04.6466667+00:00
Manoel Barros 18,920 Reputation points Independent Advisor