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Request to merge multiple Certification Profiles

I have multiple certification accounts and cannot merge them myself because they are personal Gmail accounts. This is blocking my Pearson exam payment. Please help me merge all profiles into this one."

Community Center | Not monitored
asked 2026-04-20T14:28:26.5033333+00:00
Mayuri sahay 0 Reputation points
answered 2026-04-20T15:44:06.48+00:00
Gérard Oomens 122.6K Reputation points Volunteer Moderator
3 answers

Accoun Stolen

здрасвуйте я тут за помощю по аккаунту его украли и переадрисовали <mod: PII redacted>@jerkoffmail.com я создал новый аккаунт со своей старой почтой что бы обротится сюда за помощю я пытался сбросить пароль но на аккаунте уже есть двухшаговая…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-19T14:35:14.4133333+00:00
Deku Izuku 0 Reputation points
answered 2026-04-20T15:42:24.7866667+00:00
paulr0511 44,705 Reputation points Independent Advisor
2 answers

How can I update my pc from widow 7 to widow 10

How can I update my pc from widow 7 to widow 10 and restore all my account I mean my Facebook and Instagram

Windows for home | Windows 10 | Install and upgrade
asked 2026-04-20T14:35:42.4066667+00:00
Annie Nice 0 Reputation points
edited an answer 2026-04-20T15:41:34.23+00:00
Ice Darel Caorte 1,240 Reputation points Independent Advisor
1 answer

I was hacked and can't access my account or recovery email.

Someone hacked my account, and I can't access it. I am unable to contact a human at Microsoft. I need to get this undone from what happened.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-20T13:19:38.65+00:00
lisa galassi 0 Reputation points
answered 2026-04-20T15:40:51.68+00:00
Darhyl Amizola 41,480 Reputation points Independent Advisor
2 answers

Hotmail sign in issues

I have 3 forms of signing into my personal email. Text cell phone which i get an error message for now, password which it says to many attempts at logging in (i attempt once at work) then send a code to another email. I check my email from my phone…

Outlook | Web | Outlook.com | Email
asked 2026-04-20T11:24:58.9533333+00:00
Bill 0 Reputation points
commented 2026-04-20T15:39:49.72+00:00
Emmanuel Santana 38,935 Reputation points Independent Advisor
1 answer

ask to buy

how to disable ask to buy from my childs xbox on my computer

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

219 questions
asked 2026-04-20T15:38:33.43+00:00
Travis Nelson 0 Reputation points
commented 2026-04-20T15:39:28.6333333+00:00
Travis Nelson 0 Reputation points
1 answer

Integrating AWS Security Hub into Microsoft Sentinel

Hello, I currently have Security Hub enabled in my AWS environment; however, the CloudWatch Logs are centralized for OU. Meaning, we have all of our logs automatically going to a Log Archive account for CW Logs. The issue is, in the CloudFormation…

Microsoft Security | Microsoft Sentinel
asked 2026-04-14T16:23:13.2466667+00:00
Milt 0 Reputation points
commented 2026-04-20T15:39:25.08+00:00
Shubham Sharma 15,500 Reputation points Microsoft External Staff Moderator
1 answer

Teams displaying wrong time

My time zone is correctly identified as Pacific. But teams continues to display the incorrect time.

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-04-17T17:07:03.1533333+00:00
Shannon, Craig 0 Reputation points
commented 2026-04-20T15:35:09.4933333+00:00
Ian-Ng 12,850 Reputation points Microsoft External Staff Moderator
3 answers

Unable to add/update Azure firewall policy application rule with a valid FQDN

I am trying to add a application rule into Azure firewall policy to allow a valid FQDN but it's failing the validation. PII is a valid FQDN belonging to University of Cambridge. I would like to do it only through Azure portal as i don't have a Test…

Azure Firewall
Azure Firewall

An Azure network security service that is used to protect Azure Virtual Network resources.

861 questions
asked 2026-03-10T10:26:07.5566667+00:00
Mr K 25 Reputation points
edited a comment 2026-04-20T15:27:48.7466667+00:00
Sam Innes 0 Reputation points
2 answers

Need to convert my visio file which is saved as pdf again back to visio file

Hi Team, I have created a file in visio and saved as pdf and now I need to open same file in visio so that I can able to edit it. Kindly help me

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-04-17T17:35:07.36+00:00
Sampath, Jaishree 0 Reputation points
commented 2026-04-20T15:25:52.2366667+00:00
Kai-L 13,200 Reputation points Microsoft External Staff Moderator
3 answers

Teams Meetings do not include a phone dial-in

My Microsoft Teams app does not include a dial-in through a new meeting. For example, when anyone at my small company sends out a Teams Meeting, there is never a call-in option included. No option for it anywhere. I have seen most people all have it…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-04-17T14:48:57.9566667+00:00
Bryan DS 0 Reputation points
commented 2026-04-20T15:25:04.1333333+00:00
Kai-L 13,200 Reputation points Microsoft External Staff Moderator
1 answer

PL 300 Badge missing

Hi. I passed PL 300 exam on 19th April and received the certificate on the same day. I wanted to add this badge on my credly profilebut havent received any yet.

Community Center | Not monitored
asked 2026-04-20T15:24:35.1266667+00:00
Anubha Verma 0 Reputation points
answered 2026-04-20T15:24:52.3633333+00:00
Q&A Assist
3 answers

how to see my invoice

Need my invoice of $ 7.51 sent to my email id - PII Removed

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-11-10T19:32:26.2166667+00:00
Spirit of Joy 0 Reputation points
edited an answer 2026-04-20T15:17:29.0733333+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Concept proposal: New Windows Harmony UI with transparent glass windows and ambient robotic assistant

Разбира се, Миро. Ще ти подготвя готов, ясен, подреден текст, който можеш директно да копираш и поставиш в: Feedback Hub Microsoft Q&A Microsoft Community или където решиш да споделиш идеята си Текстът е написан така, че да звучи професионално,…

Windows for home | Windows 11 | Windows update
asked 2026-04-19T21:35:20.7133333+00:00
miroslav dinkov 0 Reputation points
edited an answer 2026-04-20T15:17:24.49+00:00
miroslav dinkov 0 Reputation points
1 answer

How to get back ALL old archived classes from last year.

I had 8th grade English classes last year and would like access to those old teams and the files. I only see some classes archived and they are for 7th grade. Please help!

Microsoft Teams | Microsoft Teams for education | Files | Save files
asked 2026-04-17T20:01:13.8166667+00:00
Thea Joy Songkoon 0 Reputation points
commented 2026-04-20T15:17:08.7733333+00:00
Vy Nguyen 10,825 Reputation points Microsoft External Staff Moderator
3 answers

Publisher support for documents

What product can I get to continue using my Publisher documents

Microsoft 365 and Office | Publisher | For business
asked 2026-04-17T17:54:47.5133333+00:00
Ruth Reynolds 0 Reputation points
edited an answer 2026-04-20T15:16:44.6466667+00:00
Vy Nguyen 10,825 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Authenticator

Authenticator wont sign me in without approval from authenticator. Continuous loop and error code 500121

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-17T01:28:00.41+00:00
Kelly Segal 0 Reputation points
commented 2026-04-20T15:14:13.4466667+00:00
Jess-Q 10,825 Reputation points Microsoft External Staff Moderator
1 answer

Chat with an agent

Account for excel and outlook has been suspended for wife's portion. Why? How can you fix it? Husband's account ******@tm.net Wife's account (ME) ******@tm.net

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-20T14:37:32.2466667+00:00
Art Palmer 0 Reputation points
answered 2026-04-20T15:13:51.64+00:00
Emmanuel Santana 38,935 Reputation points Independent Advisor
2 answers

license not showing in admin center

please give me the customer support email where i can send an email

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-20T14:14:29.43+00:00
Vamsi Krishna Sarvepalli 0 Reputation points
answered 2026-04-20T15:12:35.1133333+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
1 answer

Is this email a scam?

From:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-27T01:20:46.2933333+00:00
Sharon Tolson 0 Reputation points
commented 2026-04-20T15:12:22.6466667+00:00
Liora D 15,035 Reputation points Microsoft External Staff Moderator