169,693 questions with Outlook-related tags

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2 answers

Microsoft account deleted randomly

I went to log into my laptop and saw that it said I couldn't use my pin because my account was deleted, I looked at my emails and it said nothing but the passkey was removed earlier this day and I cant find anything saying why it would have been removed.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T15:41:33.0366667+00:00
James Stanhope 0 Reputation points
commented 2026-09-10T17:16:57.49+00:00
James Stanhope 0 Reputation points
1 answer

Mail app on macOS does not fetch or send new mail.

So, since today, macOS Mail app does not connect to Exchange server. Error message: Connections to host (null) on the default ports failed. Deleted the account, added it back -> no improvement. Deleted the account, removed authentication from…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-02-04T15:48:15.9933333+00:00
Bonyo Bonev 60 Reputation points
commented 2026-09-10T17:16:48.55+00:00
Randeep Singh 0 Reputation points
2 answers

how to remove a business email account from outlook

i have a business email account that I need removed from outlook. this account address has been moved to a google platform from microsoft to google under the same name, so I need full removal of the microsoft account otherwise there is a conflict in…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-09T17:58:22.11+00:00
Brian Lurie 0 Reputation points
edited a comment 2026-09-10T17:15:17.2633333+00:00
Jayden-P 2,520 Reputation points Independent Advisor
2 answers

hotmail.com email issue

my hotmail.com email is not working on my phone samsung 25+

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-09T21:14:13.7133333+00:00
Sally Bonje 0 Reputation points
answered 2026-09-10T17:12:43.5033333+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
2 answers

New Outlook for Windows cannot retrieve calendar events for people in organizational/team structure

Title: New Outlook for Windows cannot retrieve calendar events for people in organizational/team structure Hello, I would like to report an issue with New Outlook for Windows. In our organization, users can see people from their organizational structure,…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-25T07:53:25.62+00:00
Wiktor Skonieczny 10 Reputation points
answered 2026-09-10T17:07:24.5+00:00
L 0 Reputation points
3 answers

New outlook can't retrieve calendar events from teammates after converting shared mailbox to an account

We are experiencing an issue where users suddenly can't view the calendars of the people in their nearest team according to the organization hierachy when using New Outlook. This happens after converting a shared mailbox to an account in Settings ->…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-07T08:48:46.44+00:00
Thomas Jost Jakobsen 0 Reputation points
edited an answer 2026-09-10T17:07:00.7433333+00:00
L 0 Reputation points
2 answers

Trying to set up a gmail account as an alias on my outlook account and want any emails sent to the gmail account to appear in my outlook account

Trying to set up a gmail account as an alias to my outlook account. I also want all emails sent to the gmail account to appear as well in my outlook account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:33:38.0866667+00:00
Bruna Hamilton 0 Reputation points
commented 2026-09-10T17:06:35.2633333+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash

My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash. Please help me fix these problems.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T17:06:10.7+00:00
Andrew Chidester 0 Reputation points
answered 2026-09-10T17:06:26.3266667+00:00

AI answer

1 answer

I am not getting verification code to change password or recover my @hotmail.com email account

Hello MS, I have forgotten my hotmail email password and I cannot access it. I click on 'Forgot your password'. I provide the recovery email. it says please provide the code which you get on your recovery email. but I do not get any code from MS. Please…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T16:21:32.99+00:00
ajay b 0 Reputation points
answered 2026-09-10T17:06:22.0966667+00:00
GsN5034 - IA 76,465 Reputation points Independent Advisor
1 answer

Delegate Calendar Category Colors Wrong

I have delegate access to my executive's calendar and a few weeks ago the colors suddenly changed on my end. I have 2 categories that should be different colors show up as the same. When I view the calendar on someone else's computer, the colors are…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-09T15:56:19.5533333+00:00
commented 2026-09-10T17:04:31.3366667+00:00
3 answers

Impossibilité d'envoi des emails avec PJ

Bonjour, j'ai le problème uniquement sur outlook new pour l'envoi des emails avec PJ.

Outlook | Web | Outlook.com | Email
asked 2026-09-09T14:05:06.65+00:00
NAIM Nada (Externe) 0 Reputation points
commented 2026-09-10T17:02:52.4166667+00:00
Jeronimo Fuerte 45,585 Reputation points Independent Advisor
1 answer

Reset optie IMAP

Wanneer ik bij een nieuw e-mailadres de optie wil aanduiden voor 'toestaan dat apparaten en apps IMAP gebruiken' reset deze optie telkens wanneer ik refresh. Ik klik de optie aan en sla deze op. Wanneer ik het tabblad refresh en kijk naar de optie, is…

Outlook | Web | Outlook.com | Email
asked 2026-09-09T13:56:17.4866667+00:00
Elke Van den Eede 0 Reputation points
commented 2026-09-10T16:59:16.7766667+00:00
Jeronimo Fuerte 45,585 Reputation points Independent Advisor
7 answers

Duplicate accounts

I have accidently created a duplicate Microsoft account. The one I duplicated here recently is actually the one I'd like to use. However, the old account has my Microsoft 365 associated with it. Knowing I can't merge accounts should I cancel my Microsoft…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-12T18:26:08.35+00:00
Tim Van Huss 0 Reputation points
answered 2026-09-10T16:57:16.5+00:00
Stephen Emmerson 0 Reputation points
1 answer

I can't receive emails

I received emails from my coworker, but outside emails are not coming through but there is no bounce back message either. What do I do?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T16:46:16.53+00:00
Hannah Patterson 0 Reputation points
commented 2026-09-10T16:55:28.0433333+00:00
Lin v 1,205 Reputation points Independent Advisor
1 answer

Emails to Outlook, Hotmail etc bouncing back

Emails from our www.cedarrim.com mail server are bouncing back. The ip we send from is 69.12.66.54. Here is the rejection message. Action: failed Status: 5.0.0 Remote-MTA: dns; hotmail-com.olc.protection.outlook.com Diagnostic-Code: smtp; 550 5.7.1…

Outlook | Web | Outlook.com | Email
asked 2026-09-09T17:50:24.9833333+00:00
Daniel Goertzen 0 Reputation points
commented 2026-09-10T16:42:54.2233333+00:00
Daniel Goertzen 0 Reputation points
2 answers

sync outlook with phone and iPad

Sync issue to phone….iPad How to get rid of old folders and mail

Outlook | Web | Outlook.com | Email
asked 2026-09-09T20:36:08.5566667+00:00
Phyllis Weltz 0 Reputation points
answered 2026-09-10T16:38:23.3866667+00:00
Hornblower409 14,600 Reputation points
2 answers

Carnt get my emails

I bought a new apple phone about 3 weeks ago and carnt get my emails as my husbands email address keeps coming up I carnt remove this and I don’t know the password my husband passed away [--PII REMOVED--] I’m finding this very stressful as I’ve got…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:09:33.08+00:00
tina Gray 0 Reputation points
answered 2026-09-10T16:37:26.71+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
4 answers

Outlook on old iPhone works, Outlook and brand new iPhone will not allow me to log in

Hi, I had an iphone 12 i now have an iphone 17 promax. Outlook still works on the old one but i cannot log into Outlook on my new phone. At every point of trying I am asked to go to Authenticator which gives me an 8 digit code when 6 digits are needed,…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-10T14:18:09.24+00:00
Tim Ring 0 Reputation points
commented 2026-09-10T16:35:04.0533333+00:00
Tim Ring 0 Reputation points
2 answers

When is New Outlook going to allow disable emoji suggestions. Outlook is a professional product licensed by our corporation that does not need emoji suggestions inappropriate in most professional communications.

If you want to send messages with emojis, why not use a messenger or social media account. Go back to AOL or some other mail solution like Gmail or Hotmail (doesn't Microsoft own this one). Put it in the web version only and not the desktop version.…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-09T19:56:46.09+00:00
Rhea, Tom 0 Reputation points
answered 2026-09-10T16:24:22.8366667+00:00
Hornblower409 14,600 Reputation points
7 answers

My Microsoft Apps have stopped working on my Samsung Ultra S25

I have Samsung S25 ultra and this week my microsoft apps stopped working. I noticed it first on my outlook emails - they weren't updating and then they disappeared just a black page no messages. My Teams app didn't allow me to make a teams meeting on…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-17T09:50:47.47+00:00
Angela Dow 60 Reputation points
commented 2026-09-10T16:17:17.7666667+00:00
Pranav Mehta 0 Reputation points