172,518 questions with Outlook-related tags

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"New Outlook" Outlook bottom status bar; Q3 2026 and still missing

The bottom status bar that helps diagnose connection issues at a glance, view folder status, and gauge how much busy work one has to do in a day is still missing. Perhaps a few CoPilot cycles could be reserved to bring this feature back? How many times…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-24T17:51:31.9933333+00:00
David 0 Reputation points
edited a comment 2026-10-22T08:32:58.3933333+00:00
Crow, Wayne 0 Reputation points
1 answer

Outlook (Windows) - one IMAP account permanently stuck on "Waiting for your email provider"

I'm having problems with a single IMAP account that never finishes setup in New Outlook for Windows, while everything else about it checks out fine. Setup: self-hosted IMAP/SMTP mailbox (docker-mailserver, not Microsoft 365/Exchange/Google Workspace),…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-18T15:09:52.4333333+00:00
Kočica, Sinja 5 Reputation points
commented 2026-10-22T08:25:24.4066667+00:00
Hornblower409 17,630 Reputation points
2 answers

I lost most of my emails

Last night, I checked my iPhone email and found that most of my emails were gone. I can only find emails from Oct 13, 2026, until now. I tried to recover all emails from Deleted Items, but they're from 2025, and I deleted them intentionally. I asked…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-15T14:33:46.0366667+00:00
Crystal Nguyen 0 Reputation points
commented 2026-10-22T08:22:10.7533333+00:00
Thomas4-N 22,745 Reputation points Microsoft External Staff Moderator
2 answers

Outlook will not lte me log into gmail accounts

When I try to log in, I get in a continuous loop of Manage Account, and then it just SITS and never finished.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-14T18:38:57.85+00:00
Karen Killebrew 0 Reputation points
commented 2026-10-22T08:21:52.2766667+00:00
Thomas4-N 22,745 Reputation points Microsoft External Staff Moderator
2 answers

Where are emails marked OUTBOX on iPhone in my desktop PC's Outlook for web application?

Sending emails from my phone to my PC using the same email account often (but not always) results in those emails being hung up in the iPhone's Outbox. I cannot find the same Outbox emails on the desktop PC. Would like to be able to save the photos…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T15:40:38.0633333+00:00
STL MO 0 Reputation points
answered 2026-10-22T08:18:21.62+00:00
Thomas4-N 22,745 Reputation points Microsoft External Staff Moderator
2 answers

unauthorized email added to my account and I cannot use Authenticator to access account to remove

unauthorized email added to my account and I cannot use Authenticator to access account to remove

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-18T15:15:16.68+00:00
Theresa Screeton 0 Reputation points
answered 2026-10-22T08:17:05.8533333+00:00
Thomas4-N 22,745 Reputation points Microsoft External Staff Moderator
0 answers

Imap impossible to update and not possible to delete imapemal from outlook

There is a serious problem with managing IMAP accounts in New Outlook for Windows. If an IMAP account is accidentally set up with the wrong incoming or outgoing mail server, New Outlook does not provide a workable way to correct or remove the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-22T08:14:54.2633333+00:00
Jonas Sigfusson 0 Reputation points
2 answers

Emails won't send- over limits

I am trying to send an email out to my sewing group. It keeps coming back that I have sent too many. The limit is 500 I am sending 1 about once a fortnight. What's happened?

Outlook | Web | Outlook.com | Email
asked 2026-10-18T11:15:29.38+00:00
Angela Walker 0 Reputation points
answered 2026-10-22T08:13:11.81+00:00
Thomas4-N 22,745 Reputation points Microsoft External Staff Moderator
0 answers

Stronger identity verification and accountability for email spam

Dear Microsoft Outlook Team, I would like to propose a stronger approach to preventing spam across Outlook.com and Hotmail. I receive approximately 100 spam emails per day in my Hotmail account. Although Outlook correctly moves many of these messages…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-22T08:11:11.2966667+00:00
Danny I 0 Reputation points
2 answers

Accidental creation of new user ID

When trying to log in to user account for email, my old user ID was missing and replaced by another I accidently created. When I logged into the new account, all my email was missing.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-21T16:42:15.1366667+00:00
MICHAEL D ELKINS 0 Reputation points
edited an answer 2026-10-22T08:03:49.2066667+00:00
Vikki-T 12,520 Reputation points Microsoft External Staff Moderator
2 answers

Locked out of Hotmail account

I have been locked out of my Hotmail account due to 'suspicious activity' and the verification process is not working despite me adding detailed information. I set the account up many years ago, and the linked phone number is no longer valid. I am out of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T13:52:52.42+00:00
Stephen Merchant 0 Reputation points
commented 2026-10-22T08:02:32.9066667+00:00
Stephen Merchant 0 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot reset Microsoft account password, unable to receive SMS verification code, recovery form failed

Issue discription: Can't log in to another microsoft account with no backup email set I forgot the password of that Microsoft account and unable to receive SMS security codes, it says: "That method isn't working right now. Please try another way…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-21T08:39:32.98+00:00
Max Rundstedt 20 Reputation points
commented 2026-10-22T07:49:41.7966667+00:00
Hornblower409 17,630 Reputation points
1 answer

How to remove white border around search bar in Outlook Classic

My Outlook Classic recently updated as part of a Windows update and I noticed there is a new icon in the search bar. After the first time I used the search bar after the update, the search bar has had a white border around it, the same border it has when…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-19T06:37:03.21+00:00
Ashley Thomas 0 Reputation points
commented 2026-10-22T07:41:27.41+00:00
Jade Ng 16,225 Reputation points Microsoft External Staff Moderator
2 answers

Account hacked with email changed

Hey Microsoft, 2 of my Microsoft accounts have been hacked and their email changed. With I try to do any of the recovery methods it reads that “your account doesn’t exist” The only thing that I have bought for both accounts is Minecraft please is there…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T11:10:52.35+00:00
Devyansh Sharma 0 Reputation points
answered 2026-10-22T07:14:23.25+00:00
Hornblower409 17,630 Reputation points
2 answers

Stop one click opening e mails

Hello Suddenly one click on e mails to move to folders, opens the mesge. I cannot move msges to folders anymore. Seems that it is an old story and I tried all advices mentioned before- all in vein. "mark...as read in reading panel" is…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-11-05T00:20:11.8033333+00:00
Mohga Kamal-Yanni 60 Reputation points
commented 2026-10-22T07:07:31.53+00:00
Hornblower409 17,630 Reputation points
2 answers

Why do I keep getting authentication requests when I’m not logging in?

I have changed password multiple times but I keep getting authentication requests constantly. Why is this? Is my password getting compromised even after change? Or are these requests coming from a logged in device or backend?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T17:15:30.9966667+00:00
Qasim Lodhi 0 Reputation points
edited a comment 2026-10-22T07:03:45.9+00:00
Hornblower409 17,630 Reputation points
1 answer

Outlook thinks I am using a work or school account

When I am in Outlook and I try to sign in, I get the error message "You can't sign in here with a personal account. Use your work or school account instead." I have completely uninstalled Microsoft 365 and reinstalled it. I have tried…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-22T04:41:01.96+00:00
Richard Cox 0 Reputation points
answered 2026-10-22T06:59:38.6433333+00:00
GsN5034 - IA 79,050 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

emails being sent are being blocked because they contain content identified as spam As(4810)

All the emails I am trying to send are being rejected with the message: Message blocked because it contains content identified as spam. AS (4810)

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-22T03:50:51.37+00:00
Keith Boyd 0 Reputation points
accepted 2026-10-22T06:47:12.5333333+00:00
Keith Boyd 0 Reputation points
1 answer

Struggling to get into my email account - Please help

Hi, I am struggling to log into my email account. It is the same account that I am using to write this message. For some reason I am stuck in a loop and need help to get out of it. Please help.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-20T18:48:32.9166667+00:00
Riaan le Roux 0 Reputation points
commented 2026-10-22T06:37:37.7+00:00
Ian-T 14,710 Reputation points Microsoft External Staff Moderator
2 answers

Outlook primary alias not working

I changed my personal outlook account's primary alias back to the original email and later changed it back (several days ago). The account now shows the correct primary alias in the From field, and I can manually send from it, but Outlook.com always…

Outlook | Web | Outlook.com | Email
asked 2026-10-20T14:30:40.6366667+00:00
Anna A 0 Reputation points
commented 2026-10-22T06:30:56.1533333+00:00
Hornblower409 17,630 Reputation points