163,125 questions with Outlook-related tags

Sort by: Updated
2 answers

Issues with Salesforce Outlook plugin on Mac

Hi, multiple Mac users are having issues with the SF plugin. They either cannot log in and are stuck on this screen, or they are being asked to reauthenticate several times per day. Does anyone know what could be causing this issue?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-03T09:31:03.18+00:00
Martina Topalović 0 Reputation points
answered 2026-06-15T19:59:39.0533333+00:00
Sarah Tobey 0 Reputation points
2 answers

No Response to Microsoft Account Recovery Form

Hello, I am trying to recover my Microsoft (Hotmail) account. I submitted the account recovery form on Saturday, and the page indicated that I would receive a response within approximately 24 hours at my alternate email address. However, I have not…

Outlook | Web | Outlook.com | Email
asked 2026-06-15T19:20:48.39+00:00
jonathan ariza 0 Reputation points
answered 2026-06-15T19:57:53.45+00:00
Darhyl Amizola 43,630 Reputation points Independent Advisor
0 answers

How do I Unblock my Outlook account linked to @gmail.com address when the "verify your account" link does not work

I have consistently been having trouble with items sitting in my outbox or emails taking 15+ minutes to enter my inbox. I have been trying a lot of strategies online to try and fix this issue-signing out and signing back in, deleting/reinstalling the…

Outlook | Web | Outlook.com | Email
asked 2026-06-15T19:51:35.89+00:00
Gavin Adams 0 Reputation points
2 answers

Not receiving NBI Clearance verification email in Outlook account

Hi, I am trying to complete my NBI Clearance online registration, but I am not receiving the verification email in my Outlook account. I already checked Spam, Junk and Deleted folders, but no email received. I also tried requesting the verification email…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-15T19:01:49.82+00:00
Abdul Ghaffar 0 Reputation points
edited an answer 2026-06-15T19:51:16.6633333+00:00
Vy Nguyen 11,485 Reputation points Microsoft External Staff Moderator
3 answers

Gmail not loading into Outlook

I am not able to receive my gmail account in outlook.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-15T18:45:01.5133333+00:00
Benadyne Phillips 0 Reputation points
answered 2026-06-15T19:47:05.0033333+00:00
John Jefferson Doyon 73,225 Reputation points Independent Advisor
3 answers

what button when creating outlook account to prove you're human

setting up a new outlook account. came up to a screen that says Let's Prove You're Human. It says to press and hold a key but there is no key on the screen.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-21T15:50:26.18+00:00
Jim Miller 5 Reputation points
answered 2026-06-15T19:38:22.79+00:00
JM 0 Reputation points
2 answers

I got Hacker and the y changed my email and Password I got many screen shots but can’t Show them somehow

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T08:31:19.0433333+00:00
John David 0 Reputation points
commented 2026-06-15T19:37:54.51+00:00
Estrella721 39,765 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

My outlook app on my android phone stopped updating (no new emails since 3 days ago).

My outlook app on my android phone stopped updating (no new emails since 3 days ago). So i uninstalled but when i reinstalled it just has a spinning circle after I added my account email.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-26T12:47:03.97+00:00
Daniel Peterson 20 Reputation points
edited an answer 2026-06-15T19:32:50.3133333+00:00
Ian-Ng 13,775 Reputation points Microsoft External Staff Moderator
3 answers

UTC Date: 2026-01-30T13:08:08.153Z Client Id: PII removed Session Id: PII removed Client Version: 20260116004.05 BootResult: throttle Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:und

How do I sort this when accessing my Outlook? UTC Date: 2026-01-30T13:08:08.153Z Client Id: PII removed Session Id: PII removed Client Version: 20260116004.05 BootResult: throttle Back Filled Errors: Unhandled Rejection: Error:…

Outlook | Web | Outlook on the web for business | Email
asked 2026-01-30T13:14:53.8966667+00:00
AReid 5 Reputation points
commented 2026-06-15T19:26:22.23+00:00
Hornblower409 9,530 Reputation points
2 answers

How to create a ticket for assistance

It looks like our account has been blacklisted for some reason, we are trying to created a ticket to ask for help in getting our account back to being able to send/receive emails. It is a business account and we do mostly emails so it is very important…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-15T18:29:58.86+00:00
edited an answer 2026-06-15T19:20:36.1866667+00:00
Kristen-L 13,265 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Outlook Calendar for MacOS crashing: any event set to "All day"

For work, I use the Outlook client on a Macbook, and I haven't experienced any issues until a few weeks ago. Now, whenever I create or edit an Event in Calendar, if I try to set the time of the Event to "All day", the application crashes. If I…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-12T15:32:03.4333333+00:00
Harry Lin 0 Reputation points
commented 2026-06-15T19:01:46.9366667+00:00
Harry Lin 0 Reputation points
1 answer

That Microsoft account doesn't exist. Enter a different account or get a new one.

i found out ive been logged out of my account and when i try to log back in it tells me i have a wrong password, when i try to reset the password it says account doesnt exist, and when i went to check my email i found whats in the image…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T18:27:55+00:00
mallal sifaw 0 Reputation points
answered 2026-06-15T18:54:32.2+00:00
Nathan Roberts (SN) 11,721 Reputation points Volunteer Moderator
1 answer

how to fix We will send a verification code to zh*****@web-library.net‎.

When i try to access my mincraft account and my microsoft account, they redirect me to: We will send a verification code to zh*****@web-library.net‎. I cannot recieve a code. Thank you to help me.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T17:50:39.7733333+00:00
Samuil Ivanov 0 Reputation points
edited the question 2026-06-15T18:34:35.7+00:00
Gérard Oomens 123.7K Reputation points Volunteer Moderator
2 answers

Account Takeover Recovery

Hello all, I need urgent help recovering my Microsoft account. My account was fully taken over by an unauthorized person. They removed my original email and replaced it with a different email address that does not belong to me. Because of this change, I…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-12-10T23:05:46.9133333+00:00
Light Fall 0 Reputation points
commented 2026-06-15T18:03:34.3866667+00:00
Cody Peppers 0 Reputation points
2 answers

Account Takeover Restoration

A couple days ago, I was playing minecraft when suddenly my main microsoft account got hacked. This resulted in a loss of a paid product and the gmail and password of the account being changed. Yesterday I contacted support and recieved. Service Request…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-09T10:42:22.4733333+00:00
liu junhua 0 Reputation points
commented 2026-06-15T18:03:13.07+00:00
Cody Peppers 0 Reputation points
7 answers

Problem with Outlook and Sync with Apple devices

I just noticed after the last  update I lost the ability to sync my PC with my iPhones, Contacts and Calanders on my iPads & iPhone and iPads. I no longer see the Blue icon  with the curved arrow on my Outlook on my PC. That was the “refresh” button…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-11T22:46:50.68+00:00
Anthony Mirando 0 Reputation points
answered 2026-06-15T17:34:02.4333333+00:00
Anthony Mirando 0 Reputation points
1 answer

2FA Does Not Send SMS Security Code.

Hello! I hope you are all having a wonderful day. Recently, I have attempted to add a recovery email to my current Microsoft email. However, when trying to complete such a task, as well as other security and privacy-related methods, the website uses my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T17:30:53.35+00:00
Aria Gaming 0 Reputation points
answered 2026-06-15T17:31:10.9766667+00:00

AI answer

1 answer

how do I add an aol/verizon email account to outlook 365?

I want to be able to use my aol/verizon email in outlook 365. I have had no success with any of the options for adding that emai.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-15T16:56:40.37+00:00
Jerrold Appelbaum 0 Reputation points
answered 2026-06-15T17:29:23.16+00:00
Ruby-N 12,070 Reputation points Microsoft External Staff Moderator
3 answers

I got my account hacked.

During the night from Thursday to Friday, my Discord account was compromised, and I believe that on Friday morning my Microsoft account was also hacked. The email address associated with that Microsoft account was the same email I am using to send this…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-13T18:58:53.9933333+00:00
answered 2026-06-15T17:25:34.3466667+00:00
Darhyl Amizola 43,630 Reputation points Independent Advisor
3 answers

Outlook Classic missing groups folder/Tile

I have several users that are missing the groups folder & groups tile. Not like they cant see groups due to cached exchange mode. They cannot see any groups. I have done the standard uninstall reinstall, new profile, .etc..... They can see the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-04T21:10:49.6666667+00:00
Alex McGregor 0 Reputation points
answered 2026-06-15T17:25:05.93+00:00
Alex McGregor 0 Reputation points