174,450 questions

Sort by: Updated
1 answer

calendar entries

are calendars still out, how do I recover my entries?

Outlook | Web | Outlook.com | Calendar
asked 2026-11-14T18:33:59.2866667+00:00
BILL THOMAS 0 Reputation points
edited an answer 2026-11-14T23:37:33.0833333+00:00
Ian-T 16,800 Reputation points Microsoft External Staff Moderator
1 answer

Pinned emails missing and Pin grayed out on Outlook for Mac

After updating my MacBrook Pro to 27.2.1, my pinned emails are missing in Outlook for Mac, AND the Pin is grayed out on the toolbar. View is set to Date, and I reset the email accounts. Updating all Microsoft desktop apps does not solve it.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-14T23:24:12.27+00:00
Susan W 0 Reputation points
answered 2026-11-14T23:24:29.06+00:00

AI answer

1 answer

Calendar items wiped - can't find them - tried methods to restore - Please HELP!

Earlier today (11/14/26, US location) I received a notification that my account password needed to be re-entered. When I went to my accounts on my iphone (17Pro) there was no message anymore, however, in past experience this issue doesn't allow new…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-14T23:18:36.59+00:00
NPD _29 0 Reputation points
answered 2026-11-14T23:19:37.9566667+00:00

AI answer

1 answer

My child's microsoft account has been hacked. I cannot recover it, nor can I close the account.

I have used the sign-in recovery form multiple times, I continually receive a message that I have not provided enough information. I am now at the point of completely closing the account, but I can't do that without signing in. Help please!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T22:57:02.4133333+00:00
Anthea SHOESMITH 0 Reputation points
answered 2026-11-14T22:57:48.3433333+00:00

AI answer

0 answers

email deletion

i want to delete my email as it has been breached and is often used to find sensitive information about myself, with also hackers accessing account on platforms ive long since abandonned

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T19:19:12.6533333+00:00
Martin Roskar 0 Reputation points
edited the question 2026-11-14T22:37:22.1466667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
2 answers

Urgent Request to Recover Hacked Microsoft Account and Restore Minecraft Purchase

Hello Microsoft Support, My Microsoft account was compromised after I attempted to verify my Minecraft account through a website linked from a Minecraft server. The attacker changed my password and security information. I also received an official…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T22:30:49.26+00:00
Albert Michlewicz 0 Reputation points
answered 2026-11-14T22:33:53.76+00:00
Albert Michlewicz 0 Reputation points
1 answer

Trying to verify my info

It says We couldn’t verify your profile because your documents have been submitted on another profile. If you have any questions, please contact the support email of the company you are verifying for ******@outlook.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T22:22:48.36+00:00
angel cortes 0 Reputation points
answered 2026-11-14T22:24:13.89+00:00

AI answer

1 answer

Problem with getting outgoing email server to work in thunderbird

I am new user of outlook with basic outlook account with elevated storage area. I am using outlook in Thunderbird. I can receive incoming emails but cannot send emails. Sever settings seem to be correct. Have re entered outgoing settings many times. when…

Outlook | Web | Outlook.com | Settings
asked 2026-11-14T22:14:17.0766667+00:00
Barry Smith 0 Reputation points
answered 2026-11-14T22:14:31.71+00:00

AI answer

1 answer

I've been hacked

About a year ago I was hacked. For some reason, my email is there, but if I click enter password it is wrong, and if I want to reset it, it will send the mail to a gmail ive never heard off. I tried to get help from microsoft last year. Payed a support…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T15:40:05.32+00:00
Dhani Norberg 0 Reputation points
commented 2026-11-14T22:02:35.35+00:00
Hornblower409 19,160 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook can't display any Contacts

How can I run diagnostics on my Outlook data? Outlook started freezing, and refused to show Contacts and calendar. It can only show email.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T21:10:11.4533333+00:00
Ted Haugen 20 Reputation points
accepted 2026-11-14T21:42:51.7033333+00:00
Ted Haugen 20 Reputation points
4 answers One of the answers was accepted by the question author.

Unable to recover a password when we don't have the required information???

My partner and I set her up with an outlook account as a backup but never used it. Now we want it we can't remember the password. Trying the password reset doesn't work as it keeps saying we haven't supplied enough information. We have supplied all…

Outlook | Web | Outlook.com | Email
asked 2026-11-14T11:55:07.58+00:00
David Moss 0 Reputation points
accepted 2026-11-14T21:41:44.5133333+00:00
David Moss 0 Reputation points
4 answers

My Outlook (MS Office 365 for Business) still has not been restored!

My Outlook (MS Office 365 for Business) still has not been restored!

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-14T20:36:26.4533333+00:00
Anita Selinger 0 Reputation points
commented 2026-11-14T21:41:44.3266667+00:00
Julie Huynh 4,355 Reputation points Independent Advisor
0 answers

How to get actual help with Outlook issues

Over one week ago today, I experienced catastrophic cloud email data loss with multiple folders wiped completely clean. I immediately contacted Microsoft and was walked through the basic steps  - standard search and and view filters were ruled out and…

Outlook | Web | Outlook.com | Email
asked 2026-11-14T21:30:12.73+00:00
EN14 0 Reputation points
2 answers

I need to change the phone number on my account

How do I change my phone number to my new number so that i can be contacted by my new number instead of the older number that I no longer have?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-03T17:02:45.55+00:00
kelvin badger 10 Reputation points
edited a comment 2026-11-14T21:30:00.8866667+00:00
Susana Henríquez Ponce 0 Reputation points
1 answer

who to contact when Outlook is rejecting all my recovery methods

I had quite a scary experience. When trying to log in, Outlook rejected my password, my cell number and it seemed to be rejecting my alternate email address, though it eventually accepted in order to get to the Q&A. It seems like a technical issue on…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T21:13:59.9666667+00:00
Helena T Quixada 0 Reputation points
answered 2026-11-14T21:14:41.15+00:00

AI answer

0 answers

Forwarded mail from senders on Exchange Online silently disappears in my Outlook.com mailbox (51 of 51 lost)

Setup Receiving mailbox: personal Microsoft account (Microsoft 365 Family). Its primary address is on a custom domain (domain B, the "personalised email address" feature, originally provisioned via GoDaddy). Second domain: domain A is hosted…

Outlook | Web | Outlook.com | Email
asked 2026-11-14T20:37:24.08+00:00
Juergen Vejmelka 0 Reputation points
2 answers

storage outlook full, deleted everything on onedrive but its not updating my storage space

Can't email anymore because storage limit got reached. it says onedrive has files. but i deleted it all. it does not update. help!

Outlook | Web | Outlook.com | Email
asked 2026-11-13T09:38:29.2266667+00:00
kek 0 Reputation points
commented 2026-11-14T19:46:05.03+00:00
kek 0 Reputation points
1 answer

outlook opening work email on home computer

In 2021 I set up my outlook for my work account/email. I no longer need this to be the case. I also no longer need to have access to the work account, it calls up when I open my outlook/ and computer. Since then I have tried to delete the work email and…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-14T17:36:26.4566667+00:00
Nancy Burford 0 Reputation points
commented 2026-11-14T19:40:49.3033333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

why dose microsoft not try to reach out when maby one thing is worng when filling out the account recovry form

I've filled out the account recover form i know all but one info about the recovery form which is the Xbox device id because the link to tell you what it is doesn't explain it all i get is you can go into settings and like on the system button and it's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-14T19:37:07.8033333+00:00
justin clabeaux 0 Reputation points
answered 2026-11-14T19:37:54.93+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Outlook Classic not updating yahoo.com folder.

In Outlook Classic, the Send/Receive process fails to Synchronize Subscribed folders for my yahoo.com account. How do I fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-14T18:37:40.1766667+00:00
Archie Kerr 20 Reputation points
commented 2026-11-14T19:31:22.42+00:00
Archie Kerr 20 Reputation points