Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,068 questions
5 answers
Legacy Outlook for Mac is now deleting threads when emails are replied or forwarded
This started happening yesterday. Any time I reply or forward an email the previous conversation thread is deleted from my email.. This is obviously a big problem particularly on forwarded emails
Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-05-06T19:50:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gordon Anderson
5
Reputation points
commented 2026-06-17T19:28:13.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
15,410
Reputation points Microsoft External Staff
Moderator
3 answers
In the Classic MS 365 Outlook view, a subfolder has disappeared from menu on left of screen
A sub-folder, available and functional on the "Move Message" list, is not found anywhere on the folders and sub-folders list on the left side of the Outlook Classic screen, so I'm unable to pull up the folder and search it. Help!
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,579 questions
asked 2026-06-17T18:52:00.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 33%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
APACHE WELLS CHURCH MESA
0
Reputation points
answered 2026-06-17T19:22:02.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
14,395
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
icloud for windows issues
I could calendar is not synching with outlook calendar
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,579 questions
asked 2026-06-16T20:01:29.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Frank Fowlie
0
Reputation points
commented 2026-06-17T19:20:29.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
16,710
Reputation points Microsoft External Staff
Moderator
1 answer
How to reset password?
Hi, I forgot the password to A***********@outlook.com. I followed the process to reset the password but I can’t get it done. I have no emails sent from A***********@outlook.com, because I’ve just created that account. Is there anyway to reset the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,181 questions
asked 2026-06-17T19:17:49.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 25%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hosun Kang
0
Reputation points
answered 2026-06-17T19:18:22.9866667+00:00
AI answer
1 answer
Outlook View Settings > Conditional Formatting > Field > Filter
How can I set up a Filter in Outlook View Settings > Conditional Formatting > Field > Filter to color all messages from a domain like gmail.com or hotmail.com red? The fields, From, Email Account, and Email Address Type do not work. Is there…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,906 questions
asked 2026-06-17T19:15:37.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael S. Neuren
0
Reputation points
answered 2026-06-17T19:15:47.44+00:00
AI answer
1 answer
many incoming hotmail e-mails are not showing up and being rejected
I am having issues with many incoming e-mails not showing up. I do not have any rules set, the sender is not on any blocked list. They are not in Junk, or any other alternate folder. I have lost access to several of my sites because the authentication…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,181 questions
asked 2026-06-17T19:15:19.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Steve and Mary Tyrrel
0
Reputation points
answered 2026-06-17T19:15:37.6266667+00:00
AI answer
2 answers
Cannot print sent email
In Outlook, I cannot print emails I have sent. I can print ones I received, both individually and as a whole conversation (including sent emails that are part of that conversation). But if I open an email I sent, when I try to print it, no preview…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,906 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 77%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
Sharing Calendar
I have shared my calendar but its still working. I have followed all the instructions to the letter.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,906 questions
asked 2026-06-17T17:04:14.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jeffrey Regan
0
Reputation points
commented 2026-06-17T19:06:02.52+00:00
Jeffrey Regan
0
Reputation points
1 answer
I cannot get into outlook and need to speak to a human agent immediately
I cannot get into outlook and need to speak to an agent
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,181 questions
asked 2026-06-17T18:29:54.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Peddle
0
Reputation points
answered 2026-06-17T19:05:52.0333333+00:00
John Jefferson Doyon
73,395
Reputation points
Independent Advisor
3 answers
Legacy Outlook for Mac is now removing history when emails are replied or forwarded
Hi All, I use Outlook version 16.110 on a Mac (M2Pro) running MacOS Tahoe 26.5 After last Microsoft update, when i am replying or forwarding; i see history of the email chain is getting removed. This is not expected as we cant check the email to…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,068 questions
asked 2026-06-13T02:20:58.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 77%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RK
0
Reputation points
commented 2026-06-17T19:02:00.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Reuben Rubio
0
Reputation points
2 answers
Add Username Error
I need to add a second user name to my account, but the website keeps saying, "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." I can't reach customer service. The user…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,181 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 59%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
My calendars went missing from my live.com account.
I have several calendars that I manage and maintain daily and yesterday they disappeared from all devices. I rely heavily on these calendars and need to know how to get these restored. Please help.
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,786 questions
asked 2026-06-17T18:40:13.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
carol Alwon
0
Reputation points
answered 2026-06-17T18:40:22.53+00:00
AI answer
2 answers
Separate column/window for flagged items
Can my flagged items be moved to a column/window to the right of my main mailbox?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,579 questions
asked 2026-06-17T14:28:12.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 84%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shelley Hammond
0
Reputation points
commented 2026-06-17T18:37:06.33+00:00
Shelley Hammond
0
Reputation points
2 answers
in outlook if we open multiple email the stack list shows arrow to up and down is missing.
I am using outlook classic app version 2604 16.0.19929.20172 32 bit. if u can see the screenshot there is arrow in the top and bottom to scroll. that is missing from my user. the screenshot is from my laptop having similar outlook…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,579 questions
asked 2026-06-16T21:52:51.4+00:00
ImteyazAhmad-3342
20
Reputation points
answered 2026-06-17T18:36:14.02+00:00
Hornblower409
9,670
Reputation points
2 answers
cant login
Can't login to our accounts and our back up email or our authenticator app
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,846 questions
asked 2026-06-16T10:48:34.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Administrator
0
Reputation points
commented 2026-06-17T18:35:47.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
mollie gillett
0
Reputation points
1 answer
One of the answers was accepted by the question author.
outlook mail
outlook is not sending emails out, storage is fine, connection is fine outlook mail
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,181 questions
asked 2026-06-17T17:19:26.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gina Ritter
20
Reputation points
commented 2026-06-17T18:17:01.2333333+00:00
Gina Ritter
20
Reputation points
1 answer
Issue with Calendar Invitations/Updates
I am having issues with my calendar where I never receive emails for any calendar invitation, or invitation update. I never know when I have received a calendar invite unless I go to my calendar. How do I get these to be sent to my inbox, where I can…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,305 questions
asked 2026-06-12T20:10:25.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 56.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jessye McVane
0
Reputation points
edited a comment 2026-06-17T18:06:39.5566667+00:00
Jessye McVane
0
Reputation points
0 answers
can not receive emails to myself or Cc to myself
TO WHOMEVER IT MAY CONCERN and TO WHOEVER WILL TRULY CARE, Yes, my credit card has changed and so has our location. We moved from Shipley Rd in Wilm, DE & my New address is <mod: PII removed> But before I give a new Credit Card that allows me…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,906 questions
asked 2026-06-17T16:39:03.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
diane ezell
0
Reputation points
edited the question 2026-06-17T18:02:54.9966667+00:00
Erland Sommarskog
134.7K
Reputation points MVP
Volunteer Moderator
1 answer
Aligning my outlook calendar to get Zoom notifications for meetings?
The system states that I can't connect my Outlook with Zoom even though I have the add-on. I used to get notices to start the meeting now the system is not alerting me nor allowing connect.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,906 questions
asked 2026-06-17T17:55:55.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 84%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
robin billups
0
Reputation points
commented 2026-06-17T18:04:17.9833333+00:00
robin billups
0
Reputation points
1 answer
Missing shared calendar created by me not the Microsoft default Family Calendar
Many years ago I created a shared calendar which I called "Family" and shared it with two people. Up until the 15th July 2026 all was working well. From yesterday 16th July 2026 that calendar is no longer visible in my list of calendars and I…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,786 questions
asked 2026-06-17T18:06:34.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Malcolm Challis
0
Reputation points
answered 2026-06-17T18:06:48.6633333+00:00
AI answer