167,633 questions with Outlook-related tags

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Cannot Create Windows Acount Under Desired Email

This issue does not relate to this specific account, but with Windows' great idea of only allowing existing accounts to get actual troubleshooting help I needed to use a different account to ask this question. I cannot create an account under a certain…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T20:57:12.96+00:00
Anthony Fry 0 Reputation points
answered 2026-08-15T21:36:42.1466667+00:00
EmilyS726 256.2K Reputation points Independent Advisor
3 answers

Spam on my email

I get 15-20 spam emails a day. I report them and block them but they keep coming back. Is there any way to stop them?

Outlook | Web | Outlook.com | Email
asked 2026-08-15T16:41:55.1533333+00:00
Tom Duncan 10 Reputation points
answered 2026-08-15T21:27:55.4633333+00:00
Bulldog 3,665 Reputation points
1 answer

How do I fix this error code

I try to log into my outlook with my Moderator note: Personally Identifiable Information removed]  email and I get this error code UTC Date: Client Id: Session Id: Client Version: 20260807011.11 BootResult: configuration Back Filled Errors: Unhandled…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-08-15T20:13:03.17+00:00
edited the question 2026-08-15T21:26:24.9533333+00:00
Jack-Bu 6,775 Reputation points Microsoft External Staff Moderator
0 answers

Accidently removed

Hello, I accidentally removed one of the aliases from my Microsoft account today. The alias I accidentally deleted was: ******@msn.com The Microsoft account is still under my control, and the other alias currently associated with the account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T16:27:44.6066667+00:00
GOKHAN OZCAN 0 Reputation points
edited the question 2026-08-15T21:02:24.33+00:00
Gérard Oomens 129.6K Reputation points Volunteer Moderator
0 answers

How (after 3~ months) to get Microsoft to actually repond to you?

Hello, To cut it short ive been in a battle to recover my account after a hack since microsoft locked it after being recovered. Since then its been a 3 month tug of war between me making a new case every time my previous cases were closed (which was…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T20:59:50.9566667+00:00
FUZE Hostage 0 Reputation points
1 answer

Microsoft account hacked and Email changed

I also have this if its worth anything as proof My Microsoft account got hacked and the email is changed but I still remember my old email/password I know my gamertag I have the messages from microsoft to my gmail I have bought Sea of Thives and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T19:03:46.1033333+00:00
Emil Sinclair 0 Reputation points
edited the question 2026-08-15T20:54:25.39+00:00
Gérard Oomens 129.6K Reputation points Volunteer Moderator
2 answers

Lost folder

I would like to chat with a live agent. I have lost folders from my Outlook email system and cannot retrieve them. I called Apple support but they said I would need to contact microsoft support. I've been trying to do that for several days but do not…

Outlook | Web | Outlook.com | Email
asked 2026-08-15T17:17:05.12+00:00
David Fleischer 0 Reputation points
answered 2026-08-15T19:50:54.5833333+00:00
Brian Tillman 26,765 Reputation points Independent Advisor
1 answer

Colors of calendars keep changing

I have about 5 separate email calendars. Within the last couple weeks, the colors of each calendar keep changing. I change them back but the next day they're changed again. They are all changing to one default color. Is this just a bug or how can I keep…

Outlook | Web | Outlook.com | Calendar
asked 2026-07-14T21:17:41.5866667+00:00
Heather Messick 10 Reputation points
commented 2026-08-15T19:31:37.6233333+00:00
Jeffrey Litvak 0 Reputation points
1 answer

Outlook items not syncing between PC and android devices

We just got two new Android phones. I set up Outlook on each identically. In the "Manage Account" settings it's listed as "Outlook". Emails don't sync on the phones. If we go to settings and "reset account" the emails…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-15T18:09:19.87+00:00
Deb_Doug 0 Reputation points
commented 2026-08-15T19:14:52.69+00:00
Stefan Blom 348.2K Reputation points MVP Volunteer Moderator
2 answers

New Outlook not working at all

Ever since the new Outlook appeared on my PC, Outlook does not work at all. When I open Outlook and choose any email address, a list of messages appear in Inbox but all the messages are in a green font against a black background and very difficult to…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-06T13:38:57.9233333+00:00
Main Identity 0 Reputation points
commented 2026-08-15T19:04:57.0233333+00:00
Stefan Blom 348.2K Reputation points MVP Volunteer Moderator
1 answer

Outlook wont open

Yesterday i tried to open outlook Desktop and was instructed that I needed to “ log in” and was provided a place to key in my password. Strange keyed in password pressed enter and received message “ unable to create new account try again” Tried several…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-11T16:50:14.5266667+00:00
greg ochoa 0 Reputation points
commented 2026-08-15T19:04:55.93+00:00
greg ochoa 0 Reputation points
2 answers

I moved to another country, lost my phone number, i cannot reset my account

Dear Support Team, I was a student in France and used my French phone number to secure my account. Since returning to Morocco, I no longer have access to this French number, and I am therefore unable to receive the verification code required to access my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-14T21:32:46.26+00:00
otmane ouchri 0 Reputation points
answered 2026-08-15T18:45:42.0433333+00:00
Darhyl Amizola 49,495 Reputation points Independent Advisor
1 answer

I bought an account and lost access

I bought an account of Microsoft and changed the security info, I had to wait for one month to use it safely, and some days ago I finally could access it to install the game for which I bought ir, but yesterday I don't know how, someone entered and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T17:31:43.7733333+00:00
Valentina Manzano 0 Reputation points
commented 2026-08-15T18:33:05.86+00:00
Valentina Manzano 0 Reputation points
1 answer

I forgot my password and changed phone numbers

I changed my phone number which it keeps asking for when trying to change my password. I am still logged into the account and can access my emails from my computer but I am trying to connect it to my new phone. I have gone through the procedure of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-15T16:58:38.3666667+00:00
William E-L 0 Reputation points
commented 2026-08-15T18:12:53.13+00:00
John Jefferson Doyon 82,940 Reputation points Independent Advisor
1 answer

How to block emails with a specific word in an email address

I have a hotmail address. I am receiving numerous emails with the word "cloud" in the email address. How can I set up a rule to delete all emails with this word on the email address without having to enter the complete address. I am talking…

Outlook | Web | Outlook.com | Email
asked 2026-08-15T16:08:44.73+00:00
Howard Bartlett 0 Reputation points
edited a comment 2026-08-15T17:30:58.3566667+00:00
EmilyS726 256.2K Reputation points Independent Advisor
4 answers

Obscene emails in junk mail

I have been getting obscene emails in junk mail. I''ve tried blocking but just get at least 30 a day, how to get rid of them, Please

Outlook | Web | Outlook.com | Email
asked 2026-07-06T15:35:38.4066667+00:00
Sue birkett 0 Reputation points
answered 2026-08-15T17:22:34.7333333+00:00
Mike Fraser 0 Reputation points
1 answer

how to change the password

I dont know whats my password is. hence, i need to change it.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-15T16:19:56.1933333+00:00
Jitendra Shelar 0 Reputation points
answered 2026-08-15T17:00:46.9933333+00:00
Virginia M 41,555 Reputation points Independent Advisor
2 answers

Email sent from Exchange mailboxes no longer saving in Sent items

I use Outlook 365 for managing Gmail accounts, a POP account and two Microsoft Exchange mail accounts. Until May, all mail I sent from any of those accounts saved my sent items folder for each account with "save copies of sent items in the sent…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-14T07:55:17.68+00:00
Glenda Roberts 5 Reputation points
commented 2026-08-15T16:54:05.82+00:00
Heimerdinger 265 Reputation points Independent Advisor
1 answer

Escalation! no contact possible help me

Good day, I hope a Microsoft moderator sees this, because I have exhausted all other possible support options and am completely stuck. The situation is as follows: I'm the only Global Administrator of my Microsoft 365 Business tenant. I was locked out…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-08-15T12:29:59.8233333+00:00
Parker Diana 0 Reputation points
edited the question 2026-08-15T16:54:00.48+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
2 answers

importing contacts

New Outlook has Contacts but cannot send & receive while Outlook Classic can send & receive but has no contacts - How do I import contacts into Outlook classic?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-15T16:33:04.0733333+00:00
Ric Fredricks 0 Reputation points
answered 2026-08-15T16:51:14.2033333+00:00
Jayden-P 1,225 Reputation points Independent Advisor