168,671 questions with Outlook-related tags

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1 answer

Thunderbird can receive but not send email via smtp-mail.outlook.com

I recently created a NEW PERSONAL ACCOUNT in OUTLOOK.ES. The rest of the accounts are working correctly, but with this last one I'm unable to send emails from Thunderbird, returning ... "Login to server smtp-mail.outlookoom with username…

Outlook | Web | Outlook.com | Email
asked 2026-08-01T10:53:49.53+00:00
Anonymous 5 Reputation points
commented 2026-08-30T11:24:38.2966667+00:00
Hornblower409 13,640 Reputation points
1 answer

Account has been security locked in 2014

Hiya guys, my old microsoft account has been security locked more than a decade ago, filling out the form back then with backed up data wasn't enough information for microsoft which makes no sense because i filled out 10 rows of contact people, about…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-29T14:17:28.31+00:00
Sahin 0 Reputation points
commented 2026-08-30T11:11:41.3666667+00:00
Hornblower409 13,640 Reputation points
1 answer

What happened to my emails from Hotmail? I have been keeping them in folders for years now all of them are gone.

Can anyone explain what has happened to Hotmail? My Hotmail messages are gone and I don't know when or why this happened and how I can recover them.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-09-07T10:27:24.76+00:00
Elle Connor 5 Reputation points
commented 2026-08-30T11:09:42.93+00:00
MSBS 0 Reputation points
2 answers

Profile for Outlook Classic 2016

I have Outlook Classic 2016 installed on my Windows 11 desktop pc. I think multiple e-mail accounts are allowed per each profile but are multiple profiles allowed per each e-mail account? I have a situation where the e-mail server from my internet…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-29T14:30:22.5233333+00:00
Bill S 40 Reputation points
commented 2026-08-30T11:05:00.3666667+00:00
Marcin Policht 105.1K Reputation points MVP Volunteer Moderator
1 answer

full name missing

Helo! My name is written only with my surname, but I want to add my complete name. Please allow me to write the complete name the complete.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-30T10:49:48.0033333+00:00
Naurez 0 Reputation points
answered 2026-08-30T10:50:02.39+00:00

AI answer

0 answers

Hotmail not syncing with outlook

I was able to log in to Hotmail at the beginning of August 2026. A second attempt just a week later rendered an empty account with an outlook address. This is now impacting forwarded email and some device notifications and preventing me from access. I…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-30T10:45:19.0666667+00:00
MSBS 0 Reputation points
2 answers

Account Locked (Abuse Flag False Positive) While Traveling Abroad

Hello, My account was locked under an "Abuse of Platform" flag, which is a complete automated false positive. I am a US citizen who recently traveled internationally. Logging into my account from an overseas network and redeeming official…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-28T19:15:35.89+00:00
James Toll 0 Reputation points
commented 2026-08-30T10:29:57.3366667+00:00
James Toll 0 Reputation points
1 answer

account verify website unable?

My account was stolen years ago it says to verify my account but when i click the link it says service is unable and this is like this for 2 years

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-25T16:52:47.92+00:00
Sarp Kaya KARACA 20 Reputation points
edited an answer 2026-08-30T09:51:59.8166667+00:00
Sarp Kaya KARACA 20 Reputation points
2 answers

Mobile does not sync with Laptop emails

I have just bought a new Samsung Galaxy S26 and in setting up the new phone cannot sync my emails with my laptop, which is very important to my business ([Moderator note: Personally Identifiable Information removed]). My previous phone which I am still…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-28T13:23:24.2366667+00:00
George Vasdekys 0 Reputation points
answered 2026-08-30T09:48:55.1566667+00:00
George Vasdekys 0 Reputation points
2 answers One of the answers was accepted by the question author.

outlook.com will not forward emails

I am trying to forward my outlook.com email to another service. I have gone through the setup process, rechecked to make sure it was still shown the way I set it up and it is. I have no outstanding security issues as one recommendation that was…

Outlook | Web | Outlook.com | Settings
asked 2026-08-29T14:20:42.7333333+00:00
Greg Allshouse 20 Reputation points
accepted 2026-08-30T09:28:11.6733333+00:00
Greg Allshouse 20 Reputation points
2 answers

Constantly getting requests for sign in to my email address from another country on Microsoft Authenticator

Hi, I live in Australia, and change my email password regularly. I am constantly getting requests to log in via Microsoft Authenticator from the United States. These are not me. You need to do something. If my account gets hacked, I have done…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-10T01:02:18.64+00:00
Joe South 0 Reputation points
commented 2026-08-30T09:16:55.16+00:00
tejas deore 0 Reputation points
4 answers

Authenticator Error 5ssai Android Mobile Devices Adding Email Accounts

I seek assistance on adding my personal domain email accounts. I have 2 personal domains and one domain email works fine but adding the second domain email account ends up with mentioned 5ssai error. Tried to clear cache, uninstall outlook, factory reset…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-11-18T07:39:59.82+00:00
Hitul Adatia 0 Reputation points
answered 2026-08-30T09:11:24.9766667+00:00
Est Kfc Marina Mall 0 Reputation points
2 answers

My son's account has been hacked, password changed and 2 step authentication put on by the hacker. I have reported it several days ago but not had a response by Microsoft.

My son is unable to access his Minecraft Launcher. We have established that someone has hacked in and taken control of it. They have added a 2 step authenticator so we have been unable to get a password re-set completed. I followed the instructions to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-25T07:12:27.48+00:00
Jack Grabham 5 Reputation points
commented 2026-08-30T09:11:10.5766667+00:00
Jack Grabham 5 Reputation points
1 answer

Not receiving certain emails

I am experiencing an issue with my Hotmail account where I am not receiving emails from PlayStation for password resets or from PayPal. Additionally, I have noticed that all my previous emails have been deleted, which prevents me from verifying my…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T11:02:07.2466667+00:00
Family850 Rida 0 Reputation points
commented 2026-08-30T08:36:31.9033333+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer

Outlook.com receiving hundreds of spam emails every few days – is something wrong with my account?

Hi everyone, I'm looking for help because my Outlook.com/Hotmail account has started receiving an extremely high volume of spam emails. I'm getting hundreds of spam emails every few days, which doesn't seem normal. While many of them are filtered into…

Outlook | Web | Outlook.com | Email
asked 2026-07-21T12:25:22.5066667+00:00
unknown365 0 Reputation points
commented 2026-08-30T07:50:04.1133333+00:00
unknown365 0 Reputation points
2 answers

Microsoft account hacked – primary alias changed, recovery form says account doesn't exist, unrecognized Russian recovery email

Hello, I am dealing with a Microsoft account takeover and have exhausted all automated recovery options. I am posting here hoping to get escalated to a human specialist. SITUATION SUMMARY My Microsoft account [Removed PII]gmail.com) has been compromised.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-02T16:28:59.02+00:00
Juan Diego Perez Moreno 0 Reputation points
commented 2026-08-30T06:16:00.8433333+00:00
James Michael 0 Reputation points
1 answer

Hacked account

Hello everyone, I honestly don't know what more I can do. I have been hacked, I have tried recovering the account but it doesn't work. I have tried regaining access into my account by answering the questions but it doesn't work because it's apparently…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-30T00:40:12.2433333+00:00
Keenan 0 Reputation points
answered 2026-08-30T06:13:38.1666667+00:00
Ian-T 9,930 Reputation points Microsoft External Staff Moderator
0 answers

Outlook.com outbound mail blocked with 550 5.7.520 AS(4810)

My personal Outlook.com mailbox can receive mail and I can sign in normally, but outbound messages are rejected with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) On 28 August 2026, 55 messages were sent, including…

Outlook | Web | Outlook.com | Email
asked 2026-08-30T05:55:21.74+00:00
Isaak Rosenberg 0 Reputation points
1 answer

My account was hacked and they changed my gmail so when i try to sign in it says there is no account with my gmail

more than likely my account isnt recoverable, but i might as well try

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-30T05:05:44.82+00:00
Zach Quack 0 Reputation points
answered 2026-08-30T05:38:49.01+00:00
DaveM121 923.6K Reputation points Independent Advisor
2 answers

How to recover account when the account recovery form keeps telling me this account does not exist

I may or may not have been hacked and i can not log into my microsoft account that i used my gmail for. When i try to log into and put my gmail there’s an issue because it says this account doesn’t exist. I kept trying to change my password or recover my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-29T13:34:24.96+00:00
Amirlan Batjargal 0 Reputation points
answered 2026-08-30T05:37:19.61+00:00
Hornblower409 13,640 Reputation points