Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
3 answers
Phone number missing from account profile
No phone number is listed on my account, thus I cannot receive verification codes when signing in with my password
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-11-07T17:42:06.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ray Roberts
0
Reputation points
answered
2026-11-07T18:17:33.9766667+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
9 answers
SPF Validation Error
Dear Anna (https://learn.microsoft.com/en-us/answers/questions/5017083/spf-validation-error), I need help because we suddenly received this error today and never received such an error before. Our server was working fine all along and suddenly it's…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
1 answer
Back up New Outlook data
How to back up New Outlook contacts before deleting and reinstalling new Outlook
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,276 questions
asked
2026-11-07T17:06:19.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 47%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jinni Benson
0
Reputation points
answered
2026-11-07T18:10:12.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.5K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Microsoft forces SMS verification to an unrecognised phone number despite having 7 authentication methods configured
Hello, I am experiencing an issue with the sign-in verification process for my Microsoft account. Authentication methods configured Under my account's Security page, I currently have seven ways to authenticate my sign-in: Password Email verification code…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
Group with no owners
Hello Colleagues, I need to obtain ownership for a group, but this group has no owners. What can be done in this situation? Thank you in advance!
Outlook | Web | Outlook on the web for business | Contacts
Outlook | Web | Outlook on the web for business | Contacts
Organizing and accessing contact information in Outlook on the web for business
171 questions
asked
2026-11-05T09:39:04.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pimejenok, Júlia Boriszovna (SMO RI LCE HU 6)
0
Reputation points
commented
2026-11-07T18:01:44.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,805
Reputation points
Independent Advisor
3 answers
I'm getting 100 plus junk mails a day,
I'm getting 100 plus junk mails per day, I block them and with in minutes there are more in my junk mail box.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-06T10:54:49.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kieran Cullen
0
Reputation points
answered
2026-11-07T18:00:34.5366667+00:00
Hornblower409
18,720
Reputation points
2 answers
"Stop processing more rules" is ALWAYS checked for EVERY rule causing NO rule to run !!!!!
I am glad that I stopped Using Windows and ALL Microsoft products except for outlook which I will very soon discontinue. Outlook junk mail filters have been NOTORIOUSLY beyond horrible. Now for Outlook EVERY single rule has the checkmark "STOP…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-10-13T11:42:26.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-11-07T17:47:56.39+00:00
Hornblower409
18,720
Reputation points
0 answers
I am not receiving certain emails on my msn.com email account
In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
asked
2026-11-07T17:45:16.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Steven Lim
0
Reputation points
asked
2026-11-07T17:45:16.92+00:00
Steven Lim
0
Reputation points
0 answers
tôi đã bị hack vào tài khoản
Tôi bị hack vào tài khoản microsoft và bị đổi hết thông tin như email và mật khẩu giờ tôi cần làm gì để lấy lại Tôi đã gửi 3 ảnh này để chứng minh tài khoản này là của tôi đã bị hack, tài khoản bị hack là: ******@gmail.com nếu có thông tin gì hãy gửi…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
3 answers
outlook junk email invitations blocking my iphone, calendar/photos, immediately upon logging into my email account.
I have laptop with an outlook/hotmail email address, I also access this account via the iphone. A random Invite is being sent via hotmail, it does not go into the inbox. The next time I access the hotmail account either via laptop or iphone, immediately…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,905 questions
asked
2026-11-04T00:26:03.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victoria V
0
Reputation points
commented
2026-11-07T17:34:33.57+00:00
Francisco Montilla
31,825
Reputation points
Independent Advisor
2 answers
Microsoft/Xbox account hacked, hacker put authenticator on account.
My Microsoft/Xbox account got hacked, and the hacker deleted the recovery phone number and email addresses. The hacker has also put an authenticator on the account that I have no access to, nor is the "recovery email" the hacker replaced mine…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
asked
2026-11-06T01:07:30.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
gensou ichida
0
Reputation points
answered
2026-11-07T17:30:39.56+00:00
Hornblower409
18,720
Reputation points
0 answers
I am not receiving certain emails on my msn.com email account
In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T17:06:24.1+00:00
Steven Lim
0
Reputation points
2 answers
Try to recovery account that inactive for more than 2 years
My friend tried to login back hotmail account but it show this account does not exist, then tried to register account using same hotmail it show this username already taken. Its there anyway to recover this account?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:50:37.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jerick Leow
0
Reputation points
commented
2026-11-07T17:07:03.73+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
2 answers
Why are a few clients emails being blocked
All of a sudden people that have emailed for years are getting a "Message Blocked" Error when they try to email me. I am still getting other emails but 3 have reached out this week with this error
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,094 questions
asked
2026-11-07T16:15:45.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lisa Higgins
0
Reputation points
answered
2026-11-07T16:51:45.2833333+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
2 answers
some of my emails are not sending and i need help
I use Microsoft 365 with Outlook for my business email. Some outgoing emails are delivered, while others are rejected with an SPF validation error (550 5.7.23). I also cannot access the Microsoft 365 Admin Centre due to insufficient permissions. I need…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,986 questions
asked
2026-11-07T14:28:53.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Trish Morrissey
0
Reputation points
answered
2026-11-07T16:37:45.6033333+00:00
GTS-NJ
1,245
Reputation points
Volunteer Moderator
0 answers
Blocking email limit
Why is there a limit to the number of SPAM emails you can block?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T16:30:58.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 1%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roger L Jones
0
Reputation points
asked
2026-11-07T16:30:58.75+00:00
Roger L Jones
0
Reputation points
1 answer
Hotmail account cannot receive incoming emails
I can successfully sign in to hotmail account and i can send emails to my gmail account. However, I cannot receive any incoming emails
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:43:35.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 22%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
chris sherrow
0
Reputation points
commented
2026-11-07T16:23:25.1+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
not recieving emails in my outlook accout
I am uable to recieve new emails in my outlook account I hae no ie why
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T16:21:16.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sandy Clary
0
Reputation points
answered
2026-11-07T16:22:28.0633333+00:00
AI answer
2 answers
Problem after renew my annual subscription
Hi sir After I renew my annual subscription multiple sender emails are not delivered to me and senders are getting bounce email. exact error: 550 5.7.1 message rejected.mmexport1794065811188.jpgScreenshot_20261107_231719_WeChat.jpg
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:38:23.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 45%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vijay Goneri
0
Reputation points
answered
2026-11-07T16:14:27.6033333+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
60 emails linked . How do I delink in order to forward emails
I wish to forward email chain of 60 emails . Too large for receipents to receive . How do I delink so I can send in batches or reduce size?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T14:28:33.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patricia Harold
0
Reputation points
answered
2026-11-07T15:43:57.5833333+00:00
TaoLi
119.7K
Reputation points
Independent Advisor