Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,071 questions
0 answers
Outlook: Large portions of text inadvertently deleted
While typing emails in Outlook, large portions of text keep getting deleted inadvertently. I do not know why or how this is happening. Can you help me with some reasons on how and or why this may be occorring?
Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-06T19:51:44.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 46%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Brendan Duffy
0
Reputation points
asked 2026-07-06T19:51:44.4333333+00:00
Brendan Duffy
0
Reputation points
0 answers
Manage Outlook email, calendar account.
For 30 years my hotmail account has been the "primary account" Outlook account management has changed my primary account to an outlook email account to the primary account, and it appears that it cannot be changed back to the hotmail account. …
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,062 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
2 answers
Deleting email in the Inbox deletes but email remains in the Inbox.
This is kind of driving us buggy. On my wife's laptop with Win10 and Office 2019, when she opens Outlook and receives new email she can read it and then delete it. It shows up in the Deleted Folder but also remains in the Inbox and cannot be removed…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,062 questions
asked 2026-07-04T18:06:37.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ron Craig
0
Reputation points
commented 2026-07-06T19:29:29.6933333+00:00
Stefan Blom
344.4K
Reputation points MVP
Volunteer Moderator
1 answer
Not getting emails from various businesses that should not be blocked
I am not getting emails from businesses like rental car companies and various legitimate bills. I do get plenty of spam and other emails, but I randomly don't get ones I need. They are not in junk, my email box is not full, I don't have rules that would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,467 questions
asked 2026-07-06T02:07:10.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hiatt
0
Reputation points
commented 2026-07-06T19:18:14.18+00:00
John Hiatt
0
Reputation points
1 answer
hijacked email
I created a email account roughly 6 months ago for work. I barely used it but it was useful when i needed it. That account was hijacked. im having an issue with the recovery questions. I dont remember the email addresses I sent stuff to, nor subject…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,182 questions
asked 2026-07-06T18:22:40.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
me
0
Reputation points
edited an answer 2026-07-06T19:13:09.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
45,880
Reputation points
Independent Advisor
0 answers
Microsoft account hacked – primary alias changed, recovery form says account doesn't exist, unrecognized Russian recovery email
Hello, I am dealing with a Microsoft account takeover and have exhausted all automated recovery options. I am posting here hoping to get escalated to a human specialist. SITUATION SUMMARY My Microsoft account (******@gmail.com) has been compromised. The…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,182 questions
asked 2026-07-02T16:28:59.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Juan Diego Perez Moreno
0
Reputation points
commented 2026-07-06T19:01:19.0966667+00:00
Juan Diego Perez Moreno
0
Reputation points
0 answers
I want to contact Microsoft via live chat
I want to contact Microsoft via live chat to resolve and Outlook issue
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,467 questions
asked 2026-07-06T18:59:27.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alison Boylan
0
Reputation points
asked 2026-07-06T18:59:27.4+00:00
Alison Boylan
0
Reputation points
2 answers
Teams meeting missing from classic outlook calendar
When I first got to the user the add in was disabled for causing a crash in outlook. I reenabled it and got it out of the disabled add ins page. The comm add in for teams shows in the com add in page. I have tried the following: Reregister the add in…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,693 questions
asked 2026-06-30T20:18:17.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Randy Visser
0
Reputation points
commented 2026-07-06T18:56:43.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
15,260
Reputation points Microsoft External Staff
Moderator
0 answers
Body-content of draft email disappeared, so how to recover?
The body-content of a critical draft email composed over 4 months has mysteriously disappeared from my New Outlook draft folder within the past 48 hours. It had been continuously updated via both desktop and mobile. The Subject line of the email still…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
3,987 questions
asked 2026-07-06T16:57:31.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Henry Brock
0
Reputation points
commented 2026-07-06T18:55:56.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
7,455
Reputation points Microsoft External Staff
Moderator
0 answers
Account locked — submitted recovery form twice, no response, need manual escalation
Hello, I am locked out of my Microsoft account and have submitted the full account recovery form twice with no response sent to my alternate email. The automated system has not resolved my issue. I have extensive proof of ownership including old…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,182 questions
asked 2026-07-06T18:50:00.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
pdx dockside
0
Reputation points
asked 2026-07-06T18:50:00.9266667+00:00
pdx dockside
0
Reputation points
1 answer
Emails are not populating in users inbox
One of our users is using Outlook Business for Mac and their emails are not being delivered (confirmed via message trace in admin), we can see on the backend what is coming in but they aren't populating online or on the app. There are no rules in place,…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,845 questions
asked 2026-07-06T17:13:35.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Katie Spears Warner
0
Reputation points
answered 2026-07-06T18:48:35.3133333+00:00
Kai-L
15,260
Reputation points Microsoft External Staff
Moderator
0 answers
my emails disappeared
all of my emails disappeared from my inbox suddenly very concerned
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,062 questions
asked 2026-07-06T18:43:25.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patricia Myers
0
Reputation points
asked 2026-07-06T18:43:25.69+00:00
Patricia Myers
0
Reputation points
1 answer
Auto-archive not behaving as expected in Outlook Classic
I have auto-archive configured to clear out old emails in specific folders, but it is not deleting old emails as expected. My configuration is as follows: Top level (under File > Options > Advanced > AutoArchive > AutoArchive Settings... )…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,693 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 48%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
2 answers
My new phone can only send emails through Outlook but cannot receive them.
I bought a new Samsung S26 phone. I transferred everything from my old phone which included My Microsoft 365 which had Outlook in it. Outlook installed on my new phone but none of the email, or folders went to the new phone. Also the app could send…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,173 questions
asked 2026-07-05T13:40:00.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Smith
0
Reputation points
answered 2026-07-06T18:39:03.5433333+00:00
David Smith
0
Reputation points
0 answers
Accepting Calendar Invitations
Using the new Outlook, the accept and decline buttons are not available when receiving a calendar invitation via outlook email.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,599 questions
asked 2026-07-06T18:36:12.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 88%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alisa Winningham
0
Reputation points
asked 2026-07-06T18:36:12.48+00:00
Alisa Winningham
0
Reputation points
2 answers
Microsoft/Xbox verify identity
I'm trying to verify my identity, with Microsoft and Xbox, so i an access chat and type in games specifically Minecraft. But when i try the methods i end up with, "we are unable to identify your identity". So i tried to add my phone number, but…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,182 questions
asked 2026-07-05T07:53:24.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Emmanuel Adewobi
0
Reputation points
answered 2026-07-06T18:31:44.5533333+00:00
Nathan Roberts (SN)
12,226
Reputation points Student Ambassador
Volunteer Moderator
1 answer
Outlook on the web displays an incorrect profile name for my own Outlook.com email address.
My Microsoft profile is correct (Teri Riley), my LinkedIn profile is correct, but Outlook's profile card resolves my email address to 'Richard Kiper.' This occurs across multiple browsers, and the incorrect name is only in Outlook's profile card. There…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,318 questions
asked 2026-07-06T18:15:08.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Teri R
0
Reputation points
answered 2026-07-06T18:27:13.5733333+00:00
Syed Bilal Haider
0
Reputation points
2 answers
my minecraft/different microsoft account got hacked
earlier today (july 4th) I was playing minecraft till 9pm when I decided to get some food and closed my game and shut down my computer. later at 11pm I tried to get back on minecraft but I was logged out for some reason and suspected that I got…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,182 questions
asked 2026-07-05T06:26:59.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQW%3C/text%3E%3C/svg%3E)
Qiwen Wu
0
Reputation points
commented 2026-07-06T18:21:34.65+00:00
Nathan Roberts (SN)
12,226
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Contacts visible only in new outlook
I have 20,000 contacts in new Outlook that I want to delete. FOr some reason they do not show in classic outlook so I am stuck with no tool to bulk delete them. What can I do?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,071 questions
asked 2026-07-06T18:16:34.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jose Almeida
0
Reputation points
asked 2026-07-06T18:16:34.06+00:00
Jose Almeida
0
Reputation points
1 answer
I am getting the following error code when trying to open classic outlook. session id:dedeb461-c6b6-2c47-bd80-266e6d9c0dc2
I am unable to open and sign in to classic outlook email see attached error code.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,062 questions
asked 2026-07-06T17:08:55.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 2%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jerry Jones
0
Reputation points
answered 2026-07-06T18:14:55.6966667+00:00
Alvise Cervellati
5,390
Reputation points
Independent Advisor