Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,034 questions
1 answer
Email account
My email has stopped working ever since the last update a few days ago. I can’t receive or send any emails. I’ve tried removing the email and reinstalling it but I’m locked out. Most of my emails disappeared and I can no longer access it. I’ve tried…
Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T14:38:20.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
PICKLES, Jean
0
Reputation points
commented 2026-09-05T04:40:51.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
11,455
Reputation points Microsoft External Staff
Moderator
1 answer
Reset password emails not received
I am not receiving password reset emails from multiple senders. Senders' domains and addresses have been added to Safe sender list and whitelisted. Reset emails are not quarantined in Message Trace. Sender does not offer other options (text,…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,007 questions
asked 2026-09-03T15:33:00.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rob Downing
0
Reputation points
edited a comment 2026-09-05T04:18:34.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
1,510
Reputation points
Independent Advisor
2 answers
Not receiving emails from important senders
I use outlook online (previously hotmail) for my email. Last year I suddenly stopped receiving group emails from my kids school and choir. I receive individuals emails but not the group ones. They don't appear in my junk folder and they are not from a…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
My email account is bouncing some emails
My email account is bouncing some particularly important emails, usually from government departments and a lot of them contain password or verification codes.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,580 questions
asked 2026-09-02T23:50:40.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sandy Howarth
0
Reputation points
commented 2026-09-05T03:19:09.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,225
Reputation points Microsoft External Staff
Moderator
1 answer
Duplication of Sent items in Outlook after changing settings to stop this
My email account has suddenly started to duplicate sent emails despite the fact my settings do not allow this. Does anyone know how to overcome this problem without telling me to go to Settings>Change>Don't save copies sent (as I've already done…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,592 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
I received a notice about violating Microsoft’s terms of use or policy, claiming I posted under the Microsoft Store.
Is this email fake? It doesn’t explain who or what reported anything, or what the removed comments were. I don’t recall ever posting comments in the Microsoft Store—I’ve only submitted feedback in the Feedback Hub on bug reports and related issues, not…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,402 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Why am I not receiving emails from certain senders that I haven't blocked?
I am not receiving emails from different email addresses, some of which I normally would have received email from. Nothing is being redirected to my spam/junk folder. My email inbox(es) are not over capacity. The email addresses from the senders I…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,632 questions
asked 2025-08-04T19:12:16.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Helene Brandt
20
Reputation points
commented 2026-09-05T02:10:10.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lynn Green
0
Reputation points
2 answers
some sites are blocked and can't send me emails
Two sites I have tried to get messages from are Gameknot (a online chess site) and Amazon. I need to get some help for this
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,580 questions
asked 2026-09-05T02:04:35.7066667+00:00
Lynn Green
0
Reputation points
answered 2026-09-05T02:08:30.06+00:00
Lynn Green
0
Reputation points
1 answer
Outlook Focused Inbox HELP
Hi, Until recently, my Focused inbox worked correctly — important emails went to Focused, while marketing and promotional emails went to Other. Now, hundreds of unrelated marketing emails are suddenly appearing in Focused. This happened all at once…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,580 questions
asked 2026-09-05T01:50:14.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joanna Benevides
0
Reputation points
answered 2026-09-05T01:50:27.5533333+00:00
AI answer
0 answers
My Microsoft account was hacked and primary
Subject: My Microsoft account was hacked and primary email was changed to taraxacummail.com Hello Microsoft Support, My Microsoft account has been hacked, and the hacker has changed my primary security email to ******@taraxacummail.com. I can no longer…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,402 questions
asked 2026-09-05T01:27:49.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 91%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQA%3C/text%3E%3C/svg%3E)
qwead adwsw
0
Reputation points
edited the question 2026-09-05T01:31:24.6566667+00:00
qwead adwsw
0
Reputation points
3 answers
**Unable to recover the account**
How can an account be recovered if access to both the linked email address and phone number has been lost, and the answers provided in the recovery form were insufficient?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,402 questions
asked 2026-09-04T23:32:23.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
faisal akram
0
Reputation points
answered 2026-09-05T01:27:02.2633333+00:00
Bulldog
4,055
Reputation points
2 answers
Is my account safe
My email account was hacked. I removed the email address that was added and changed my password. While I no longer see the other email address, when I log on, now my email is listed as an "alias." Is this an issue? Thanks,
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,402 questions
asked 2026-09-05T01:23:27.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nathan Darnall
0
Reputation points
answered 2026-09-05T01:24:54.61+00:00
Bulldog
4,055
Reputation points
1 answer
Login issue with Outlook
I've been away for a couple of weeks and now can't login to Outlook. It keeps saying Sign in failed. Something went wrong while setting up your account. Please try again. Troubleshooting Details as below: …
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,367 questions
asked 2026-08-31T06:30:22.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kelly Tosh
5
Reputation points
commented 2026-09-05T01:18:36.0233333+00:00
Kelly Tosh
5
Reputation points
2 answers
Outlook not Downloading to new Google Phone
I transferred my old Google phone to a new Google 11 today along with a new tablet, switching carriers. All contents from the prior phone transferred successfully to both the new tablet and new phone. My outlook work email icon is in the new phone. When…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,007 questions
asked 2026-09-05T00:35:27.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 71%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mike Arnold
0
Reputation points
commented 2026-09-05T01:06:32.5+00:00
Mike Arnold
0
Reputation points
1 answer
How to share Outlook calendar from PC to android phone
I want to see the calendar from PC Outlook on my Android phone. I've tried a bunch of things (eg, creating a blank calendar on PC Outlook) without success. Specifically, I don't see calendar contents on the web at Outlook.com or on the Outlook app on my…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,592 questions
asked 2026-09-02T19:41:59.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 85%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
James Antognini
0
Reputation points
commented 2026-09-05T00:48:45.8733333+00:00
James Antognini
0
Reputation points
1 answer
Outlook Encryption Issue
I'm attempting to receive and send e-mails through Outlook to and from [Moderator note: Personally Identifiable Information removed]@nc.rr.com. I'm getting the following error message: Receiving reported error (0x800CCC1A): Your server does not support…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,007 questions
asked 2026-09-04T23:10:40.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 66%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sea Fox Holdings LLC
0
Reputation points
edited the question 2026-09-05T00:34:01.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
1 answer
Recover hijacked microsoft/minecraft account
Hi, recently i've been hacked. My whole entire microsoft account is compromised by a hacker. I know the email he changed my account to, and i also know the end of his (@kidnap.life) this hacker has hacked my account via a minecraft discord server. I'd…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,962 questions
asked 2026-09-02T16:45:04.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 45%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nullstrix
0
Reputation points
commented 2026-09-05T00:33:27.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 94%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joel Peterson
0
Reputation points
2 answers
How to add Outlook to GMail on my Android phone?
I run Windows 11 Pro on a Dell Inspiron laptop. I recently reset my Android 12 phone, and I cannot add Outlook back to GMail. Every time I try to add Outlook, I get an "Unable to authenticate". I follow the instructions, but I get an…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,255 questions
asked 2026-09-04T19:03:14.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roger Blair
365
Reputation points
answered 2026-09-05T00:31:43.2833333+00:00
Hendrix-V
18,225
Reputation points Microsoft External Staff
Moderator
1 answer
Can't Move Emails in Silk Browser
I'm in the Outlook website on the Silk browser on my tablet. I AM NOT ON THE APP. When I try to move an email to another folder the drop down menu quickly appears and disappears. It won't stay down long enough for me to click on on the folder I want to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,580 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 41%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I'm stuck in a loop with Microsoft Support
Hello, I’m currently unable to open a new support request because my account appears to be stuck behind an active case lock. My most recent service request was closed without any contact from support, and the previous request is still open even though I…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,592 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 2%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)