169,288 questions with Outlook-related tags

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User's not able to preview any images and can't preview documents in new outlook

With new outlook, a user is not able to preview images, whether it be in the signature or anywhere. They also are not able to preview any documents or download them, whether it be pdf, word, excel. But they can do it in classic outlook and web outlook.…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-04T03:49:23.5733333+00:00
Aaron Rumampouw 0 Reputation points
answered 2026-09-04T04:20:32.7+00:00
Elena-VH 1,325 Reputation points Independent Advisor
0 answers

Consumer Outlook.com: IMAP OAuth session bind fails with "User is authenticated but not connected" (reproduces across two independent clients)

(Log analysis and write-up done with Claude Opus 5. Mailbox, logs, and cross-client reproduction are mine.) IMAP against a consumer Outlook.com mailbox fails at session bind after the OAuth token is accepted. Reproduced 2026-09-03; unknown when it last…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:16:36.2266667+00:00
Alex Epelde 0 Reputation points
2 answers

Email forwarding to Reamaze not working

So, everything on Microsoft/Outlook end has been properly settled up, spam redirection, forwarding rules, forwarding consentment, all dialed in. However, we are still not able to get any email to be forwarded to our Reamaze (third party app) Yes, all…

Outlook | Web | Outlook.com | Settings
asked 2026-08-25T07:54:18.67+00:00
Juan 0 Reputation points
commented 2026-09-04T04:15:13.4933333+00:00
Juan 0 Reputation points
1 answer

Outlook.com emails consistently go to Gmail Spam

Hello Microsoft Support, My Outlook.com email address [Moderator's note: PII removed]@outlook.com is consistently being delivered to Gmail Spam instead of the Inbox. I tested sending emails to multiple Gmail accounts, and the messages went to Spam on all…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T11:52:26.31+00:00
Ashish Kumar 0 Reputation points
answered 2026-09-04T04:09:05.0833333+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
1 answer

Missing Emails

I am missing emails from my inbox after the Microsoft outage, i have tried all the tips from the help section.

Outlook | Web | Outlook.com | Email
asked 2026-09-02T21:44:17.65+00:00
Nathan Soutter 0 Reputation points
commented 2026-09-04T04:07:35.6133333+00:00
Nathan Soutter 0 Reputation points
1 answer

Mail setup- outlook verifies the IMAP password and access, but new outlook continuously needs password login for IMAP account

we have tried many apparent online suggestions to fix the IMAP account access on the new outlook - which worked fine until about 1 week ago. The mail setup testing of the IMAP accounts proves the password and ports are correct, but the new outlook…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-31T00:08:16.5633333+00:00
Mary Yates 0 Reputation points
commented 2026-09-04T04:02:40.35+00:00
Elena-VH 1,325 Reputation points Independent Advisor
2 answers

delete account I didn't set up that Microsoft doesn't recognize

When I try to log into Outlook, a weird outlook email address pops up that it's mine. It won't let me sign into my real outlook account, so I can't access email, contacts, calendar. The weird address is ******@outlook.com. I can't recover this account…

Outlook | Web | Outlook.com | Email
asked 2026-09-01T21:11:16.4166667+00:00
Brenda Barnes 0 Reputation points
commented 2026-09-04T04:01:06.4133333+00:00
Hornblower409 14,260 Reputation points
3 answers

Classic Outlook iCloud Sync Issues

I am unable to reliably sync my iCloud Contacts and Calendar with my Classic Outlook 2024 using iCloud for Windows. This issue was being worked as the Question at…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-25T13:53:47.54+00:00
Bonnie Lipner 10 Reputation points
commented 2026-09-04T03:50:54.7266667+00:00
Hornblower409 14,260 Reputation points
2 answers

Email Signatures Not Working on Replies

I use a Macbook with Outlook installed. I have had no issues before yesterday. Signatures on reply emails are now put at the very bottom of the chain rather than where you type a reply. It is doing this on all four accounts I use in Outlook. I…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-08-14T14:42:57.79+00:00
BC 0 Reputation points
commented 2026-09-04T03:48:41.6533333+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
0 answers

tidak bisa login menggunakan email perusahaan ke new outlook

Bisakah dibantu untuk login email perusahaan menggunakan new outlook? dari kemarin sudah coba setting imap disamakan dengan setting teman lain tetap tidak bisa. Dan berikut tampilan screeshotnya

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-04T03:19:38.21+00:00
Veronika Gardini 0 Reputation points
2 answers

Outlook has stopped receiving emails !

My Outlook has stopped received emails from the 1st September, 2026. Is there still an outage on Outlook ?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-04T02:16:49.08+00:00
Gianni Pasini 0 Reputation points
answered 2026-09-04T03:16:24.4033333+00:00
SD - IA 178.2K Reputation points Independent Advisor
1 answer

I can't add a gmail account to new Outlook.

"Sign in failed. Please try again in a few minutes." Then it fails again and again.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-04T03:10:22.62+00:00
Ed Frost 0 Reputation points
answered 2026-09-04T03:10:37.0533333+00:00

AI answer

3 answers

Can send mail but not receive to my outlook

Hello, I cannot receive any mail to my inbox, although I can send mail out. This is true for my current laptop, my new computer and my phone Moved from: Microsoft 365 and Office | Access | For home | Windows

Outlook | Web | Outlook.com | Email
asked 2026-01-17T17:10:03.0633333+00:00
Shosh Merchav 10 Reputation points
answered 2026-09-04T03:00:04.33+00:00
Kristin Syms 0 Reputation points
1 answer

I need permissions to access resources for mail app eM Client

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-02T00:38:30.4266667+00:00
Adrian D 0 Reputation points
commented 2026-09-04T02:21:31.2066667+00:00
Jade Ng 15,215 Reputation points Microsoft External Staff Moderator
1 answer

Outlook.com receiving hundreds of spam emails every few days – is something wrong with my account?

Hi everyone, I'm looking for help because my Outlook.com/Hotmail account has started receiving an extremely high volume of spam emails. I'm getting hundreds of spam emails every few days, which doesn't seem normal. While many of them are filtered into…

Outlook | Web | Outlook.com | Email
asked 2026-07-21T12:25:22.5066667+00:00
unknown365 0 Reputation points
commented 2026-09-04T02:14:45.4966667+00:00
Dianna Baker 0 Reputation points
6 answers

Microsoft 365 organisational theme no longer applied in New Outlook and Outlook on the web

We have a Microsoft 365 organisational theme configured through the Microsoft 365 Admin Center, including our company logo and custom navigation bar colour. Until recently this branding was displayed correctly in New Outlook for Windows and Outlook on…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T16:03:37.4866667+00:00
Nirmal Philips Tom 55 Reputation points
commented 2026-09-04T02:04:51.8+00:00
Yu Kai Lim 0 Reputation points
1 answer

Login issue with Outlook

I've been away for a couple of weeks and now can't login to Outlook. It keeps saying Sign in failed. Something went wrong while setting up your account. Please try again. Troubleshooting Details as below: …

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-31T06:30:22.96+00:00
Kelly Tosh 5 Reputation points
commented 2026-09-04T01:56:37.2433333+00:00
Kelly Tosh 5 Reputation points
1 answer

How to change Microsoft recovery email address

How to change Recovery email address, mine is something I have no connection with This is in connection with Microsoft Outlook desktop

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-03T16:55:18.0033333+00:00
Larry Durbin 35 Reputation points
commented 2026-09-04T01:55:57.36+00:00
Jason Janzen 0 Reputation points
2 answers

Sharing booking page shares an invalid link

I am unable to use the outlook booking feature. It was working fine until a few days ago but now anytime I try to share the link it provides an "invalid" URL. All of my settings are set to public so that shouldn't be an issue. Please help…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-06-01T20:42:36.8166667+00:00
Ponce, Jana K 0 Reputation points
commented 2026-09-04T01:46:59.6933333+00:00
Imani D 0 Reputation points
1 answer

How to move emails between inboxes

I have new outlook with 3 different email accounts. I used to be able to drag an email between accounts so I could keep everything relating to one project in one folder. This is no longer possible, it says to contact my administrator, i am the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-03T05:30:52.2266667+00:00
Tom Girvan 0 Reputation points
commented 2026-09-04T01:41:33.0766667+00:00
Kien 975 Reputation points Independent Advisor