164,257 questions with Outlook-related tags

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Classic Outlook Error

I have a new error that popped up this morning for Classic users. If a user opens email and right clicks the Classic version will close out and reopen asking if you want to use safe mode. I googled the error and it gave me 4 options to fix. 1.) Run in…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T17:33:09.2033333+00:00
Stephen Groce 0 Reputation points
2 answers

how do i get outlook to use my microsoft account email to log in, not my gmail email.

Outlook is requiring me to log into my gmail google account, not my microsoft account. Both have the same email.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-26T21:47:47.59+00:00
Heather Bliek 0 Reputation points
commented 2026-06-30T17:31:02.12+00:00
Jeronimo Fuerte 41,025 Reputation points Independent Advisor
1 answer

how do I create a new .pst file in the latest version of New Outlook

I need to backup my mail like I have been doing for many years. I need to create a new .pst file to do so, and the option doesn't seem to exist anymore in New Oultlook version 1.2026.617.600

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-30T16:55:59.5633333+00:00
Francisco Rodriguez 0 Reputation points
answered 2026-06-30T17:26:52.2666667+00:00
Chris Duong 9,600 Reputation points Microsoft External Staff Moderator
0 answers

Not able to save an edit on my outlook contacts

I When trying to update a contact in Outlook, it will not allow me to save the changes. How do I fix this problem?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-30T17:25:23.69+00:00
Jeanne Gordon 0 Reputation points
2 answers

New Outlook doesn't close with "X" any longer

New Outlook doesn't close with "X" any longer. File/Exit doesn't work either. I have to show hidden icons on taskbar, right click on Outlook icon and exit. Seems to say this is a new Ai change but not sure.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-29T21:38:07.49+00:00
Terry Smith 0 Reputation points
commented 2026-06-30T17:19:06.31+00:00
Jeronimo Fuerte 41,025 Reputation points Independent Advisor
1 answer

getting my emails on my cell phone

my emails are no longer coming to my phone but do come to my laptop. how can i restore my emails on my phone

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-06-30T16:44:01.15+00:00
Tina Quick 0 Reputation points
answered 2026-06-30T17:17:58.8833333+00:00
EmilyS726 244.6K Reputation points Independent Advisor
1 answer

Cannot open Outlook Classic, shuts down without message

This problem happens both on Windows 10 and Windows 11, whenever I want to open Outlook it asks me whether to open in Safe Mode or not, then it shows the small loading window and then shuts down without anything showing up. The application is not running…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T14:47:08.69+00:00
Vincent Côté 0 Reputation points
commented 2026-06-30T17:16:54.71+00:00
Vincent Côté 0 Reputation points
1 answer

blocked accountI

I have been trying to unblock my account. I have changed my PW twice. I have called Microsoft and they told me to go to aka.ms/pwr and when I did it told me I was not avalable

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-30T16:16:25.4533333+00:00
Dee Butenschoen 0 Reputation points
answered 2026-06-30T17:04:51.71+00:00
Gunasekar N 70,850 Reputation points Independent Advisor
0 answers

cannot open Outlook on my computer

I did not use my computer for two weeks while I was on vacation. I tried to open Outlook today and it would not open or accept the password I had recorded to open Outlook under my email address ******@hotmail.com. My husband has not had any trouble…

Outlook | Web | Outlook.com | Email
asked 2026-06-30T17:04:37.42+00:00
Gail and Rick Bjorklund 0 Reputation points
1 answer

Please fix alerts not present for unread message directed into sub-folders with rules

When messages are routed into subfolders by rules, the parent folder doesn’t show any new/unread message count. Normally an inbox displays a number next to it showing unread messages, but when some messages land in a subfolder the main folder stays…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T16:31:29.52+00:00
McEvoy, Tom 0 Reputation points
answered 2026-06-30T17:04:18.83+00:00
Lia V 7,365 Reputation points Microsoft External Staff Moderator
0 answers

My account got hacked (microsoft, xbox) hacker changed my email address with sum gg.com help guys

my account is hacked and partly deleted when i try to sign in with my email that is on that account message says the email address doesn’t exist on microsoft i have a screenshots i need a help from a real person cuz those ai things don’t work for me pls…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-30T14:52:54.05+00:00
boris kovacevic 0 Reputation points
edited the question 2026-06-30T16:59:19.8233333+00:00
Gérard Oomens 124.8K Reputation points Volunteer Moderator
1 answer

Unsent email

I sent an email yesterday afternoon, but it wasn't actually sent until this morning. Is there any way to verify that I clicked Send yesterday afternoon?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T16:10:18.4033333+00:00
Juan Manuel Medina Calderon 0 Reputation points
answered 2026-06-30T16:58:30.5+00:00
Alexis-NG 16,975 Reputation points Microsoft External Staff Moderator
1 answer

hacked microsoft account

My account was hacked, the attacker changed my primary email and recovery details to an unauthorized email, added an authenticator app and I am completely locked out. The emails contain "armo.email" as the domain. Please help as the security…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-30T15:29:21.8+00:00
tyler baverstock 0 Reputation points
edited the question 2026-06-30T16:57:46.2766667+00:00
Gérard Oomens 124.8K Reputation points Volunteer Moderator
0 answers

I needed help and both phone numbers I found would hang up on me. That is extremely frustrating and I can not believe a business runs that way. I took over a nonprofit rescue and need help changing the name.

The link the robot on the phone gave me was not helpful. Then every time I tried to call after, it would automatically hang up on me. I do not understand the point of a phone number with "customer support" if there is no support actually there.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-30T16:57:10.2166667+00:00
Torre Taylor 0 Reputation points
2 answers

New Outlook desktop not functioning correctly

Overnight, New Outlook (part of my business Office 365 licence, running on W11 Pro) has stopped working properly. Sometimes it won't open, when it does I cant forward or reply to emails, nor will the app close without going through the Task Manager.…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-28T12:24:15.42+00:00
Fraser Hale 0 Reputation points
edited a comment 2026-06-30T16:55:46.0733333+00:00
Flavio Ishikawa 0 Reputation points Microsoft Employee
1 answer

email hacked

Email was hacked and I changed password. Now all incoming mail goes to trash.

Outlook | Web | Outlook.com | Email
asked 2026-06-30T15:28:37.6933333+00:00
Janice Klocke 0 Reputation points
answered 2026-06-30T16:50:15.9433333+00:00
Sumit D - IA 171.6K Reputation points Independent Advisor
2 answers

How to get my hacked microsoft account back , the microsoft support is trash with only bots

Three days ago my microsoft account email have changed I dont know how or why I didnt use internet that time for like a week they didnt even send me an email that told me a new device has logged in your account or any email changed message I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-30T13:03:50.51+00:00
MC7Dz _ 0 Reputation points
edited the question 2026-06-30T16:48:00.8566667+00:00
Gérard Oomens 124.8K Reputation points Volunteer Moderator
2 answers

cannot connect to server in microsoft 365 outlook

cannot connect to server in microsoft 365 outlook error code 0x800CCCOE

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-18T13:49:45.29+00:00
Jim McLane 5 Reputation points
commented 2026-06-30T16:45:54.9833333+00:00
Eva Carey 0 Reputation points
0 answers

Auto move/delete calendar invites for attendees.

Is there a setting to auto delete or update calendar invites when the meeting is canceled or changed to a different day on a Mac?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-30T16:25:52.5166667+00:00
Andrew Davis 0 Reputation points
0 answers

Right click closes application

Every time I right click in outlook it closes the application. I use this a lot to copy/paste. I tried suggestions from the web, but nothing seems to help.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T15:51:21.5266667+00:00
Jess 0 Reputation points
edited a comment 2026-06-30T16:21:42.78+00:00
Ryan-N 14,055 Reputation points Microsoft External Staff Moderator