165,056 questions with Outlook-related tags

Sort by: Updated
1 answer

how to fix outlook - hotmail deleting emails

outlook is deleting thousands of emails. Re-deletes when I restore them from deleted items folder. Deletes from multiple folders. Had the glitch earlier saying can't send/receive emails due to storage. Before knowing it was a wider problem we upgraded…

Outlook | Web | Outlook.com | Email
asked 2026-07-11T14:54:03.53+00:00
S Mills 0 Reputation points
answered 2026-07-12T00:55:36.8833333+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

how to change the Mail settings within POP account settings when adding a new account to Classic Outlook

I am setting up Classic outlook 2024 on a new Laptop and when I add an account I want to make sure that the emails down loaded are not deleted from the server. I can change the settings once the account is set up but it has already deleted all emails…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-11T16:55:38.2266667+00:00
Lyn Whitesmith 0 Reputation points
answered 2026-07-12T00:45:37.9566667+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
0 answers

Hacker deleted email and cannot recover account

I'm trying to recover my XBOX account. The email to my microsoft account has been deleted by a hacker and I cannot complete the "recover your account" form because when I type in the email of the account, it says "The Microsoft account…

Outlook | Web | Outlook.com | Email
asked 2026-07-12T00:34:00.5033333+00:00
Cory Dix 0 Reputation points
2 answers

delete account

Hi, I want to permanently delete my Microsoft account please.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-11T12:53:53.1433333+00:00
Hashem Moradi 0 Reputation points
edited an answer 2026-07-12T00:16:39.64+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
2 answers

Location on calendar "Unkown"

I am trying to input a location into my outlook calender and it keeps saying "unkown" when I pull up the details even though I know that can't be right. Please help!

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-07-09T23:11:15.6566667+00:00
edited a comment 2026-07-12T00:08:10.89+00:00
Dora-T 15,155 Reputation points Microsoft External Staff Moderator
1 answer

Past 10 years of emails have disappeared from my inbox

I logged onto email yesterday ( on laptop and phone) and have only 5 in my inbox for that day. All previous emails for the past 1l years have disappeared. Note that my Sent and Junk mail are preserved and are still there. Is this a glitch. Note I do not…

Outlook | Web | Outlook.com | Email
asked 2026-07-11T15:05:45.3166667+00:00
Amit Bahra 0 Reputation points
answered 2026-07-12T00:07:03.6766667+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

Error 400: invalid_request

When I open outlook to retrieve email from my gmail account I get this message: Access blocked: Authorization Error Error 400: invalid_request. How do I repair this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-11T05:31:44.4666667+00:00
Monique9000 5 Reputation points
edited an answer 2026-07-11T23:58:28.54+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

How to stop autoformat and autocorrect in New Outlook for Mac

MacBook Sequoia 15.7.7, Outlook Version 16.110 (26061317) Our company has moved us off of Legacy and onto New Outlook. I've gone to Outlook > Settings > Spelling & Typing and disabled every option. Outlook > Settings > Privacy >…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-07-10T02:48:30.8766667+00:00
laker 0 Reputation points
edited a comment 2026-07-11T23:53:47.8133333+00:00
Dora-T 15,155 Reputation points Microsoft External Staff Moderator
1 answer

How do I get Calendly to show up on my calendar?

I am using the Calendly website and Outlook app. The site says my accounts are linked/connected/synced but my appointments from Calendly are not showing up on my Outlook calendar. They were showing up the previously. I have tried disconnecting and…

Outlook | Web | Outlook.com | Calendar
asked 2026-07-10T16:31:30.6233333+00:00
Kristen Sanchez 0 Reputation points
commented 2026-07-11T23:42:13.92+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

How do you stop passkey login on outlook?

My computer has recently started doing a facial recognition for email sign in to Outlook every time I open the app. It's never done this before. I have 3 emails on the Outlook app. It is a private computer, so I am not worried about security with it. How…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-10T08:42:43.67+00:00
Jenny Croft 0 Reputation points
commented 2026-07-11T23:41:52.2533333+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

How do I verify your service desk contact who called me is real and not a scam?

I called a number I found for Hotmail help desk. The man on the phone asked to call me back. Another man called me from a mobile number and asked me to click on an email link from a generic Zoho email address. How do I know this wasn't a scammer? I need…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-10T10:13:39.89+00:00
PMC 0 Reputation points
commented 2026-07-11T23:41:29.78+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

My Outlook email will not recognize my Microsoft 365 subscription and limits number of emails I can send

My Outlook does not recognize my Microsoft 365 Family subscription and is resulting in me being able to send only a limited number of emails, whether individual or group. How can I get this to sync ?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-10T14:40:10.87+00:00
Jerry Custer 0 Reputation points
commented 2026-07-11T23:41:01.54+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving email hotmail but can send. No rule, storage not full

Since june 30 I can't receive email on outlook phone app or in a browser. They do not appear. If I send email recipient can see the message I sent them. I have no rule and storage is not full. Something is wrong. Why is it impossible to talk to…

Outlook | Web | Outlook.com | Email
asked 2026-07-10T20:44:06.71+00:00
Geneviève Desbiens 0 Reputation points
commented 2026-07-11T23:40:37.01+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving emails from certain websites/entities.

For instance, I am not receiving any emails from my Doctors office, or password reset emails from GeoGuessr. I've checked my spam box, junk mail, rules, every possible thing within outlook to see if they are getting filtered somewhere other than my…

Outlook | Web | Outlook.com | Email
asked 2026-07-10T13:33:51.19+00:00
Will Gresham 0 Reputation points
commented 2026-07-11T23:40:13.0366667+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

Unable to give Parental Consent for childs account

I am unable to give parental consent for my childs email account as I keep getting the error "This account cannot give parental consent".

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-10T07:24:33.5666667+00:00
Sakhitha Abeysekera 0 Reputation points
commented 2026-07-11T23:39:49.97+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

Unwanted "Groups" in Email and on calendar

I do NOT want to be added to any GROUP without my permission. I understand I can "Leave" once I was added and group spam mailed a few times and a bunch of people added to my contact list I dont want... BUT how do I prevent being added to the…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-10T18:02:40.3166667+00:00
JEFF or MICHAELLA SCHALLER 0 Reputation points
commented 2026-07-11T23:39:26.25+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

sbcglobal.net bounceback when using my msn.com email address

When people send me an email using my msn.com email they receive a bounceback on a sbcglobal.net email how do i stop this?

Outlook | Web | Outlook.com | Email
asked 2026-07-10T16:27:11.0433333+00:00
Mary 0 Reputation points
commented 2026-07-11T23:39:03.4066667+00:00
Alice-N 11,755 Reputation points Microsoft External Staff Moderator
1 answer

How to use 25 charter code

This error show after try 25 charter code I use. This normal or I miss to use this correct to recovery account. we're not ready for yet.your account is still waiting period. .

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-11T22:45:18.0133333+00:00
zafar 0 Reputation points
answered 2026-07-11T23:20:11.99+00:00
EmilyS726 246.7K Reputation points Independent Advisor
2 answers

"Send/Receive All Folders" Button Not Respecting Send/Receive Groups in Classic Outlook 2024 Working Offline

I have defined four POP 3 email accounts in Classic Outlook 2024 (Click-to-Run, working offline), operating in a Standard User account in Windows 11 (25H2). Individually they all send and receive properly. I tried to exclude one account from the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-06T16:30:43.21+00:00
JcW32 190 Reputation points
commented 2026-07-11T22:57:47.9366667+00:00
Hornblower409 10,695 Reputation points
2 answers

How to use recover code

how to use the recovery code if can't use correct or mess with using .

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-11T13:17:37.9533333+00:00
zafar 0 Reputation points
commented 2026-07-11T22:46:32.27+00:00
BryceSor 5,345 Reputation points Volunteer Moderator