167,143 questions with Outlook-related tags

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Outlook Classic suddenly asking for credentials (Windows security popup)

I have a new user. We use Exchange on premises and Outlook classic. When the user is connected to our network in the office of throught the VPN, no problem at all but once he's outside there is a popup coming up (copied below), which is very unusual and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-06T06:20:21.0433333+00:00
Christine Devaux 0 Reputation points
commented 2026-08-10T06:09:56.28+00:00
Jade Ng 14,690 Reputation points Microsoft External Staff Moderator
0 answers

i need help to access email

i have a email that i cannot access i have the username but don't have the password and don't have any access to this email how can get this email accessible again

Outlook | Web | Outlook.com | Email
asked 2026-08-10T05:35:36.6+00:00
marley 0 Reputation points
2 answers

Every time I reset my password, It's still incorrect

I am trying to access my Outlook account but every time I use my correct password, I guess, The system show Incorrect password I end up with forgotten and reset my password through the prompt till I have a new password. But when I try to login with my…

Outlook | Web | Outlook.com | Email
asked 2025-10-29T15:07:47.4233333+00:00
Thitisak M 25 Reputation points
commented 2026-08-10T05:34:12.6733333+00:00
Hornblower409 12,070 Reputation points
3 answers

how to fix emails not showing up in inbox

New emails aren't showing up in my inbox. I am receiving them, I just have to search for them.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-12-08T04:01:34.0666667+00:00
Carrissa Jordan 5 Reputation points
commented 2026-08-10T05:31:33.81+00:00
Hornblower409 12,070 Reputation points
1 answer

Why can’t i send email

I can’t send email, i have error code 550 5.1.8. Please help me

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-07T00:40:11.95+00:00
Brown Jack 0 Reputation points
commented 2026-08-10T05:31:31.7866667+00:00
Jade Ng 14,690 Reputation points Microsoft External Staff Moderator
2 answers

Cannot open an Outlook data file (:pst)

Cannot display the folder. Microsoft Outlook cannot access the specified folder location.Cannot display the folder. Microsoft Outlook cannot access the specified folder location.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-09T17:36:27.7466667+00:00
Taqdees Khan 0 Reputation points
edited an answer 2026-08-10T05:28:21.6566667+00:00
Hornblower409 12,070 Reputation points
1 answer

cannot delete old email address. outlook will not allow me to use my existing outlook email address

I am trying to change my email address to an already existing outlook account and none of the options work. i cannot get rid of an email address I am no longer using. I have two microsoft accounts that I would like to consolidate into one with my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-09T16:22:16.8133333+00:00
susan dahl 0 Reputation points
commented 2026-08-10T05:06:34.3966667+00:00
Hornblower409 12,070 Reputation points
4 answers

Why can't I change primary email to another alias?

Today I have my primary email set as my original email, but I would like to change the primary to a new alias, and still keep the original email without deleting it. How can I achieve this? On the alias page I only have the option to change the primary…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-09T09:37:03.8933333+00:00
curiousguy 0 Reputation points
answered 2026-08-10T05:02:05.85+00:00
Hornblower409 12,070 Reputation points
1 answer

Microsoft account creation restriction

Hi, thank you for taking my case. I urgently need help with a Microsoft account creation restriction, not a sign-in or password issue. I am required to create [****@hotmail.com]** for a Clickworker/UHRS work qualification, but Microsoft blocks the signup…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-10T05:00:10.3333333+00:00
Nguyễn Đăng Minh 0 Reputation points
answered 2026-08-10T05:00:24.43+00:00

AI answer

2 answers

Sons account was hacked

My sons account ******@outlook.com was hacked. My email address used to be the recovery email and someone hacked his account and changed it. Now he cant get into his account!!!! They changed his password and recovery email! Please help asap!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-09T18:00:30.47+00:00
Jackie Campoli 0 Reputation points
commented 2026-08-10T04:53:28.45+00:00
Jackie Campoli 0 Reputation points
1 answer

the age verification does not work

it sucks it's sketchy I tried so many times it does not work help

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-03T09:42:44.4266667+00:00
Waz08 0 Reputation points
edited a comment 2026-08-10T04:52:09.1466667+00:00
_AW_ 68,651 Reputation points Volunteer Moderator
2 answers

Locked out of a 20-year-old Hotmail account despite knowing the correct password

Hello, I am writing on behalf of the owner of a Hotmail account that is over 20 years old. The owner knows the correct password and Microsoft accepts it. However, after signing in, Microsoft requires identity verification using an old recovery Hotmail…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-08T21:07:32.0966667+00:00
singh mila 0 Reputation points
answered 2026-08-10T04:41:12.8866667+00:00
Hornblower409 12,070 Reputation points
1 answer

All my emails out are "undeliverable"

Why are all my emails out get this response? Help. Mark Delivery has failed to these recipients or groups: [[Moderator note: Personally Identifiable Information removed]@cox.net] This message couldn't be delivered because the sending email address was…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-03T17:51:11.93+00:00
Mark Lloyd 0 Reputation points
edited the question 2026-08-10T04:38:13.19+00:00
Kai-Ex 1,560 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Hotmail not receiving emails from a certain domain

The following problem began occurring about a week ago. Until then I was having no problems with either of my email accounts. When I try to send emails from my mymts.net email account to my hotmail account, the emails seem to send properly, but they…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-08T18:15:42.22+00:00
Kelly H 20 Reputation points
accepted 2026-08-10T04:33:50.29+00:00
Kelly H 20 Reputation points
1 answer

Problem receiving important emails

I am receiving important emails but only if I search for them. They are not showing up in my focused; other or junk folders. I can send emails. I am still receiving marketing emails in my other and junk folders. This is a recent problem (commenced…

Outlook | Web | Outlook.com | Email
asked 2026-08-09T09:46:41.0266667+00:00
susan bowie 0 Reputation points
commented 2026-08-10T04:26:50.1733333+00:00
Hornblower409 12,070 Reputation points
1 answer

outlook wont open

i have tried everything. checking for updates, resetting, repairing, reinstalling, checking for windows updates, restarting my pc etc. nothing works and outlook just wont open.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-08T18:20:21.5666667+00:00
freakklompje 0 Reputation points
commented 2026-08-10T04:18:47.1966667+00:00
freakklompje 0 Reputation points
1 answer

2FA Email still in affect after account recovery

Few days ago my Microsoft account was compromised, (I was stupid and gave my 2FA/MFA code to someone), they changed the MFA email and password and I had to go through Microsoft Recovery (not this email acc) First attempt was 4 days ago, and I tried…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-10T02:12:50.1833333+00:00
Tou 0 Reputation points
answered 2026-08-10T04:07:49.7933333+00:00
Darhyl Amizola 48,770 Reputation points Independent Advisor
1 answer

MS Outlook [tried new and old] will not allow me to open only one email address - A VA email address.

MS Outlook [tried new and old] will not allow me to open only one email address - A VA email address. It displays: 'Your message cannot be displayed right now'. No other email address mail does this when i try to open it. I have rebooted Outlook and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-10T03:07:18.38+00:00
JohnBhoy 0 Reputation points
edited an answer 2026-08-10T04:04:29.3133333+00:00
Dora-T 85 Reputation points Independent Advisor
2 answers

Syncing issues between laptop Outlook 2021 Professional and Iphone

When I delete an email on my laptop in MS Outlook 2021 Professional, it does not delete on my iphone 15 in the Apple Mail app. However, when I delete an email on my iphone 15 in Apple Mail, it does delete on my laptop Outlook. I'm using Office 2021…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-08T14:12:02.8766667+00:00
Lanny 0 Reputation points
answered 2026-08-10T03:51:52.23+00:00
Chloe-V 10,775 Reputation points Microsoft External Staff Moderator
2 answers

Your Microsoft account has been hacked

Your Microsoft account has been hacked, and even the email and phone number linked to your account have been changed, so even if you try to recover your account, you can't even try to log in.

Outlook | Web | Outlook on the web for business | Security
asked 2026-08-10T02:07:09.89+00:00
White Ella 0 Reputation points
edited an answer 2026-08-10T03:47:00.1566667+00:00
BabybooHN 895 Reputation points Independent Advisor