162,447 questions with Outlook-related tags

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4 answers

emails are not sending

My emails are not sending. How do I fix this? ?????????????????????????????????????????????????????????????????

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T18:30:44.4533333+00:00
Dayne Maxwell 0 Reputation points
answered 2026-06-04T20:11:21.29+00:00
John Jefferson Doyon 71,865 Reputation points Independent Advisor
1 answer

“My Outlook.com Sent Items folder is not mapping correctly. Search finds older Sent messages, but the Sent Items folder only shows mail back to January 2026. The folder tree is not visible in the new Outlook interface.

“My Outlook.com Sent Items folder is not mapping correctly. Search finds older Sent messages, but the Sent Items folder only shows mail back to January 2026. The folder tree is not visible in the new Outlook interface, and IMAP clients cannot enumerate…

Outlook | Web | Outlook.com | Email
asked 2026-06-04T20:07:17.46+00:00
Steve MELVICK 0 Reputation points
answered 2026-06-04T20:07:30.6366667+00:00

AI answer

1 answer

My delayed email was never sent

I sent an email and I can't find it in any of my folders. I don't think it ever sent. How can I retrieve it?

Outlook | Web | Outlook.com | Email
asked 2026-06-04T20:03:38.41+00:00
Velez, Priscilla 0 Reputation points
answered 2026-06-04T20:03:47.9533333+00:00

AI answer

2 answers

deleted emails

Where did my previous emails go and how do I recover them?

Outlook | Web | Outlook.com | Email
asked 2026-06-04T18:43:38.76+00:00
Vickie Riffey 0 Reputation points
answered 2026-06-04T20:01:33.6966667+00:00
John Jefferson Doyon 71,865 Reputation points Independent Advisor
1 answer

Cannot delete an Outlook folder

Hello, My Outlook account is compromised. Someone created a rule to forward all my received emails and a folder. I've deleted the rule, reset password and log off in all equipment. But I can't rename or delete the folder, which is empty. Have you any…

Outlook | Web | Outlook.com | Email
asked 2026-06-04T20:00:02.73+00:00
Rui Torres 0 Reputation points
answered 2026-06-04T20:00:16.3166667+00:00

AI answer

1 answer

Outlook closes on its own when moving HTML mail tab to another window

-Uninstalled and reinstalled M365 Suite -Online Repair through Control Panel. -Outlook Profile repair through Control Panel. -Still closes in SafeMode -Changed Display Settings (Resolution, Display Size, and Refresh Rate) -Unistalled Graphics…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-04T19:46:30.55+00:00
Sanchez, Nery 0 Reputation points
edited the question 2026-06-04T19:51:48.0966667+00:00
Sanchez, Nery 0 Reputation points
3 answers

How do I edit the email subject line on the newer version outlook?

This is one of the most used tasks in my line of work. (Mortgage / Finance)

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-03T17:00:40.9033333+00:00
Pebbles Rodz 0 Reputation points
commented 2026-06-04T19:47:45.37+00:00
Kai-L 13,880 Reputation points Microsoft External Staff Moderator
2 answers

I am not getting reset emails from other websites

Please help me. I’ve checked junk. I’ve checked my capacity. I do not get reset emails and I’m locked out of some accounts help

Outlook | Web | Outlook.com | Email
asked 2026-06-02T16:09:00.4+00:00
Leah Propst 0 Reputation points
commented 2026-06-04T19:44:00.5466667+00:00
Leah Propst 0 Reputation points
2 answers

Why are my emails getting archived while I type

A recurring issue I have, almost daily, is I click "Reply" to an email and when I start typing, the keystrokes are doing something other than typing. They are often deleting or archiving emails. This drives me crazy, and I occasionally archive…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-04T12:23:56.1066667+00:00
Ryan Thoni 0 Reputation points
commented 2026-06-04T19:37:53.2933333+00:00
Ryan Thoni 0 Reputation points
2 answers One of the answers was accepted by the question author.

Physical address location?

How do I add a physical address location in a calendar invite

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-04T18:43:53.7866667+00:00
Polk, Lakisha 0 Reputation points
accepted 2026-06-04T19:35:24.23+00:00
Polk, Lakisha 0 Reputation points
1 answer

Microsoft account hacked without possibilities of communicating with Microsoft for recovery

Hi Dear, A couple of years ago, Minecraft accounts were migrated to Microsoft, so my personal account is (******@setarnet.aw) which is not a hotmail, nor outlook or live or 365 account but is an account provided by my local ISP. The issue is: This…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-04T19:27:47.6533333+00:00
Theo Geerman 0 Reputation points
answered 2026-06-04T19:28:13.72+00:00

AI answer

3 answers

Password re-set with a loop that always results in: “Oops! We encountered an unexpected error while contacting you”

Dear MSFT Team, how frustrating to be unable to reset a password given the above message which results from confirming the mobile number for an SMS code to be sent in the 'verify yourself' tab The mobile number and its formatting, is 100% correct. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-05T15:54:59.8566667+00:00
Arild Johansen 0 Reputation points
answered 2026-06-04T19:25:49.1666667+00:00
Maaz Ahmed 1 Reputation point
0 answers

Outlook is not opening

Outlook is not opening. However, I see a notice in my computer when I receive an email. I have followed instructions to repair Outlook, and I have uninstalled and reinstalled MS Office, yet Outlook is not responding. Please advise

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T19:13:41.4833333+00:00
Miguel De Jesus 0 Reputation points
answered 2026-06-04T19:13:56.2566667+00:00

AI answer

2 answers

Old Road Runner email accounts, now Spectrum.net Accounts not accessing outgoing server.

I am using Windows 11, Microsoft Office 365. My problem is with Outlook, the classic version. Spectrum.net is my Internet provider. I currently use several old Road Runner accounts (cfl.rr.com). A few months ago Spectrum announced to continue using the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-02T18:59:11.2366667+00:00
Robert Weiner 20 Reputation points
commented 2026-06-04T19:10:59.6733333+00:00
Robert Weiner 20 Reputation points
2 answers

restore access to Outlook contact list accumulated over many years

one of my outlook email addresses didn't send or receive emails, even though other addresses worked appropriately. i hired a Microsoft certified tech, who was able to restore the address, but my years-long contact list was gone. the tech told me the…

Outlook | Web | Outlook.com | Contacts
asked 2026-06-02T14:31:06.4133333+00:00
peter carlson 0 Reputation points
answered 2026-06-04T19:06:22.58+00:00
peter carlson 0 Reputation points
1 answer

Emails being sent land in recipients spam folder

Suddenly the majority of my emails are landing in the recipients spam folder even though I have successfully emailed them before and they have indicated that my email in not junk. Emails do not contain 'spam' subjects, are not link heavy and are…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T16:54:48.7833333+00:00
Kelly Griffin 0 Reputation points
answered 2026-06-04T19:00:28.4166667+00:00
Brian Tillman 25,465 Reputation points Independent Advisor
1 answer

Emails stuck in Outbox

Emails are not sending and remain in my outbox ???????????????????????????????????????????????????????????????????

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T18:52:41.2733333+00:00
Dayne Maxwell 0 Reputation points
answered 2026-06-04T18:52:59.9466667+00:00

AI answer

2 answers

I am locked out of my account Bad information on account Old disconnected landline is being used to send recovery code

i have been locked out of my account for over a month now. I had a landline 30 years ago that is connected to this account, ******@msn.com EVERY time i try to get in it says we will send you a code to the landline , which has been disconnected years…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-04T17:55:15.73+00:00
CHRIS WILSON 0 Reputation points
answered 2026-06-04T18:34:35.04+00:00
Darhyl Amizola 43,085 Reputation points Independent Advisor
2 answers

all my outlook mail folders are gone

all my outlook mail folders have disappeared. how do I get back

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-01-13T16:52:34.33+00:00
Teresa Stahl 0 Reputation points
commented 2026-06-04T18:32:57.64+00:00
Dwight Vangstad 0 Reputation points
2 answers

Changing Download Default

How do I change my download location for email attachments

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-04T14:41:43.6166667+00:00
Lila Robinson 0 Reputation points
answered 2026-06-04T18:31:23.9933333+00:00
TaoLi 80,705 Reputation points Independent Advisor