Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
1 answer
How to Recover a Microsoft Account Without Email or Phone
I forgot the password for an old Microsoft account, and I don't have a phone number or email verification code for that account. How can I recover the password?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-18T05:45:24.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hakan Akıncı
0
Reputation points
commented 2026-05-18T11:11:54.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Maya
0
Reputation points
2 answers
No access to the phone # to verify login.
I am locked out of my Hotmail/Outlook.com account and the account recovery form is not working. I know all the other information but its stuck with a phone number verification. I submitted the recovery form multiple times and never received the response…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
4 answers
Inbox not showing emails
Every time I go to my inbox on desktop my emails show up for two seconds and then disappear. My inbox ens up being just a gray box yet it doesnt say the icon that theres nothing in it. I can click select all and it shows that I have xx amount of emails…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,710 questions
asked 2026-04-23T08:24:26.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 8%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mel
0
Reputation points
answered 2026-05-18T11:09:27.8866667+00:00
Hornblower409
8,630
Reputation points
0 answers
No reply to account recovery form!
Hi all. I have an on-going saga for my msn email. Microsoft seem to think I have tried to enter my password too often- I haven’t. Not sure it this down to bots spamming or my devices still been signed in and trying to get me to enter my passwords. In any…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-18T11:04:43.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 92%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mrs Webster
0
Reputation points
answered 2026-05-18T11:04:57.3266667+00:00
Q&A Assist
1 answer
Invalid Certificate Issue still occurs...
I met the same problem as described at : https://learn.microsoft.com/en-us/answers/questions/4609967/how-to-fix-invalid-certificate-microsoft-outlook-c I can confirm I've the right Certificate imported into Windows 11 LTSC, and I'm now using Office 2024…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,392 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
1 answer
Outlook stopped accepting emails from yahoo
Starting about 24 hours ago, my outlook account is not receiving email from yahoo accounts. We have tested with multiple yahoo accounts and after several hours, the emails do not make it through to my outlook account (I have an older msn.com email…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,340 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
My other outlook account got hacked and cant get it back
Like the title said my old outlook account has been hacked and im trying to get it back. My countrys microsoft support phone service is some kind of useless robot speaking and didnt do any good. I've created the account when i was a little kid so i have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-18T08:55:20.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kalle Heikkilä
0
Reputation points
commented 2026-05-18T10:44:06.66+00:00
Kalle Heikkilä
0
Reputation points
1 answer
MAPI Automatically Disabled Constantly
Outlook desktop (MAPI) is disabled in all except one of the usermailboxes in a tenant we manage. This happens every time I check following some time (typically overnight) after enabling these mailboxes. These users are unable to utilise Outlook Classic…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,392 questions
asked 2026-05-18T10:35:53.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Harry Stenson
0
Reputation points
answered 2026-05-18T10:36:20.0833333+00:00
Q&A Assist
0 answers
Signing into Hotmail account says I have entered an incorrect password too many times on the first try
The past few months I have been experiencing increased difficulty signing into my Hotmail email account via web browser. For amplifying information, my personal phone number, and a backup burner email are both linked to my account. I have a few personal…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-18T10:31:14.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevin S
0
Reputation points
answered 2026-05-18T10:31:39.2133333+00:00
Q&A Assist
1 answer
my outlook is not working not receiving the mails and not sending the mails
my outlook is not working, not receiving the mails and not sending the mails
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,710 questions
asked 2026-05-18T10:31:21.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
vishwanath goge
0
Reputation points
answered 2026-05-18T10:31:36.4933333+00:00
Q&A Assist
1 answer
Why why why are replies to emails sent to me, by a friend, being blocked by the Outlook team. Not all of them but one in particular. Very annoying and means unable to attend outings with one of my groups. Never happened before
Unable to attend outings with one of my groups as outlook us not allowing me to reply to my friends email requesting whether or not I am able to attend
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,850 questions
asked 2026-05-18T10:05:02.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 38%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michele Grant
0
Reputation points
answered 2026-05-18T10:05:26.3933333+00:00
Q&A Assist
1 answer
Account recovery request unsuccessful several times with correct information
My sister, who has been locked out of her hotmail account for nearly three years, and is now suffering from acute depression, has asked me to help her recover her hotmail account. I have found the length of her password, through her old phone, have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-18T06:45:23.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tom Beckett
0
Reputation points
answered 2026-05-18T09:56:07.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
41,645
Reputation points
Independent Advisor
1 answer
my email account got hacked
my Hotmail account got hacked. I can't sign in my email, Microsoft and xbox account every day. I need to reset password then I can login. But password won't work again next day. Then I force to reset password again and again. Error message :You've tried…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
2 answers
my outlook calendar is greyed out
my calendar looks unavailable, but I haven't set anything as unavailable. It's greyed out between 8 and 4 - how do I change this?
Outlook | Web | Outlook on the web for business | Calendar
Outlook | Web | Outlook on the web for business | Calendar
Managing meetings and events using Outlook on the web for business
885 questions
asked 2026-05-18T08:56:01.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 73%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lesley Heath
0
Reputation points
commented 2026-05-18T09:49:33.4733333+00:00
Lesley Heath
0
Reputation points
4 answers
hi i have problem with my old email
hi , i have a problem with my email , ******@hotmail.com im tryin to recover cause i have pasword but hotmail closed my email from phone and pc , i want to recover with my phone number but when i try code dosent come to my phone can u help me
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-17T11:19:11.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 85%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
faqi shaq
0
Reputation points
answered 2026-05-18T09:48:46.19+00:00
Darhyl Amizola
41,645
Reputation points
Independent Advisor
2 answers
locked out of hotmail account. The mobile attached to account for code is no longer in use.
I cant access my hotmail account as its blocked. I have tried resetting password but the number attached to the account is old. I fill out a recovery form but get no response. I'm a bit stumped, any help would be appreciated.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-18T08:55:22.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
neil curnow
0
Reputation points
commented 2026-05-18T09:43:24.3233333+00:00
neil curnow
0
Reputation points
2 answers
Hello i can't reset my password (Try another verification method)
Hello, Microsoft. I really need help i'm about too lose my account (this one i'm using right now) Authenticator is turned on SMS (Phone number) Try another verification method That verification method isn't working right now. Please try another…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Improving search results - why is Advanced Search no longer working properly?
For my work, I regularly need to be able to do advanced searches through my large Email folders, and that was no problem when I had Outlook for Mac Legacy. Now that I updated my Mac OS, I (unfortunately) got updated automatically to Outlook for Mac…
Outlook | MacOS | New Outlook for Mac | For education
Outlook | MacOS | New Outlook for Mac | For education
Using the New Outlook for Mac features in educational settings
241 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
3 answers
calendar view to see all appointments on monthly view
How do I adjust my calendar to see more than one event each day on the monthly view?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
11,875 questions
asked 2026-05-13T13:59:50.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 2%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeannie Cagle
0
Reputation points
edited the question 2026-05-18T09:29:56.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
5,845
Reputation points Microsoft External Staff
Moderator
2 answers
Urgent account recovery request – Hotmail account locked after international travel
Hello My account has been blocked since i travelled internationaly last week. I have now returned home and i am unable to unblock it as my secondary email I no longer have access to it as well as my old phone numer. I didnt have the 2 step…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,277 questions
asked 2026-05-17T10:42:20.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Riad coco
0
Reputation points
answered 2026-05-18T09:29:01.8966667+00:00
Darhyl Amizola
41,645
Reputation points
Independent Advisor