172,330 questions with Outlook-related tags

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help me PLEASE

when i open outlook and click word so i can use word, im just in a forever loading page and it never opens. my own laptop and my work pc

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-19T22:07:12.6633333+00:00
Alexander Schodt 0 Reputation points
4 answers One of the answers was accepted by the question author.

User-Defined Email Templates in Outlook

My company switched us to some new version of Outlook. Now my user-defined templates, which I used every day, are no longer available. Give us back the tool, Microsoft. Every version should get better, not worse. Has anyone figured out a workaround?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-19T14:52:58.0633333+00:00
News Producer 20 Reputation points
commented 2026-10-19T22:07:04.2433333+00:00
News Producer 20 Reputation points
2 answers

Unicode as address

I am getting spam in my email junk folder from what is called unicode. How do you block a unicode email?

Outlook | Web | Outlook.com | Email
asked 2026-10-19T03:37:50.5466667+00:00
R J Kimms 60 Reputation points
commented 2026-10-19T21:51:24.8433333+00:00
R J Kimms 60 Reputation points
3 answers

Microsoft account recovery rejected feels impossible to recover after being hacked

My Microsoft account was compromised. The email address and password were changed by someone else, and I can no longer sign in or reset the password through normal means. I submitted the official account recovery form and provided the details I still had…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T22:54:35.5433333+00:00
antek milosz 0 Reputation points
commented 2026-10-19T21:33:24.5666667+00:00
antek milosz 0 Reputation points
0 answers

Hacked account

My personal Outlook account was compromised within the last few days. The attacker changed my password and replaced my security email and phone number. Two-step verification was enabled before the takeover, and I have lost access to all original…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-19T21:18:16.4266667+00:00
Nick Cobbs 0 Reputation points
edited the question 2026-10-19T21:23:12.27+00:00
Gérard Oomens 133.4K Reputation points Volunteer Moderator
2 answers

Hacked email

My Hotmail account seems to have been hacked. Messages are all from a bot called Sky Market. I changed my password for Outlook. Not sure how to fix this problem.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-19T20:46:03.84+00:00
Roger Levi 0 Reputation points
answered 2026-10-19T21:21:37.6566667+00:00
EmilyS726 274.2K Reputation points Independent Advisor
1 answer

Cant transfer outlook calendat to new outlook

I. Use the new Outlook. However. I could not transfer my calendar.. From what I found out on the Internet it looks like you don't have a way to do this.. It's unfortunate because I like the new features and the new outlook.. Can you make any suggestions?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-16T21:58:19.43+00:00
Anthony G Capone 0 Reputation points
commented 2026-10-19T21:21:31.0933333+00:00
Kai-L 20,140 Reputation points Microsoft External Staff Moderator
1 answer

MS-Outlook issues

MS-Outlook won't save my email signature What else is there to say? MS-Outlook won't save my email signature Does anyone have a fix?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-16T17:35:38.1633333+00:00
Dave Maunder 0 Reputation points
commented 2026-10-19T21:21:08.72+00:00
Kai-L 20,140 Reputation points Microsoft External Staff Moderator
1 answer

iPhone12: Microsoft Authenticator asks for a code generated by the app itself

iPhone12: Microsoft Authenticator asks for a code generated by the app itself—creating an endless loop where you need a code to get in, but can only get the code inside the app

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-19T20:07:30.66+00:00
Peter Erftemeijer 0 Reputation points
answered 2026-10-19T21:21:07.25+00:00
EmilyS726 274.2K Reputation points Independent Advisor
1 answer

Unable to access account

My personal Outlook account was compromised within the last few days. The attacker changed my password and replaced my security email and phone number. Two-step verification was enabled before the takeover, and I have lost access to all original…

Outlook | Web | Outlook.com | Email
asked 2026-10-19T21:09:46.4633333+00:00
Nick Cobbs 0 Reputation points
edited the question 2026-10-19T21:16:37.0066667+00:00
Nick Cobbs 0 Reputation points
2 answers

Outlook not syncing with Gmail email

Classic Outlook is syncing, but the "new" Outlook will not sync

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-19T19:15:57.4+00:00
Joseph Tonnos 0 Reputation points
answered 2026-10-19T21:04:57.2933333+00:00
John Jefferson Doyon 90,035 Reputation points Independent Advisor
2 answers

Stop outlook labeling all my emails as "promotions"

This started happening recently and I can find no answer on the internet. My emails are not "promotions"

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-19T18:46:00.7066667+00:00
christine 0 Reputation points
edited a comment 2026-10-19T21:03:02.12+00:00
Jay1 Tran 1,720 Reputation points Independent Advisor
1 answer

Gmail sync issues

New Outlook for Windows, Gmail account, Microsoft Cloud synchronization stopped at a fixed timestamp while Gmail web and Classic Outlook continue receiving. The affected Gmail account also stopped receiving new messages in Outlook for iOS/Android at the…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-19T20:59:02.03+00:00
Joseph Tonnos 0 Reputation points
edited the question 2026-10-19T21:01:16.6733333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

emails are not loading

None of the emails in our office are loading. There are 3 differnt emails here at our office and none of them are loading. we cannot send or receive emails since Friday.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-19T20:10:57.2+00:00
Alicia Poppiti 0 Reputation points
answered 2026-10-19T20:48:40.1233333+00:00
Jack-Bu 6,965 Reputation points Microsoft External Staff Moderator
1 answer

New outlook has issue in rengering gmail

I reinstalled outlook, repair Microsoft edge to address any web view 2 issues, removed and readded google account still having rendering issue. Webmail is fine. Traditional outlook works fine. Same issue observed once in a while on other email accounts…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-19T19:13:26.92+00:00
Andrew Xavier 0 Reputation points
answered 2026-10-19T20:44:03.8233333+00:00

AI answer

2 answers

Microsoft Account Recovery – Original Sign-In Email No Longer Recognized

Hello, I lost access to my personal Microsoft account following unauthorized activity on October 14, 2026. My original sign-in email is no longer recognized, and unfamiliar security verification details appear when I attempt recovery. I still have access…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-19T13:52:06.5466667+00:00
Nikianna 0 Reputation points
commented 2026-10-19T20:44:02.6+00:00
Nikianna 0 Reputation points
2 answers

cannot recieve lastes emails on Outlook Classic

I cannot receive latest emails in outlook classic. do you recmmend a repair app?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-19T20:15:27.08+00:00
Chooks Distributors 0 Reputation points
answered 2026-10-19T20:40:52.5166667+00:00
Jay1 Tran 1,720 Reputation points Independent Advisor
0 answers

Want my emailing's Received to look Normal not in Hyperlink style

Date: 10/19/2026 (Monday) Tag: 19CPRT3 Hello. First I forgot my Password for my MS Account Second I simply want to Receive my Emailing in Normal mode Not as Hyperlinks Third If you have a phone number that would be great This is a software issues with an…

Outlook | Web | Outlook.com | Email
asked 2026-10-19T17:09:36.7233333+00:00
RoyStewart-6069 0 Reputation points
edited the question 2026-10-19T20:37:54.6766667+00:00
Erland Sommarskog 138.2K Reputation points MVP Volunteer Moderator
3 answers

Calendar Time Zone issue from App to Web on a Mac

I'm in Alberta, Canada, and my Outlook calendar displays meetings correctly on Outlook on the web, but all meetings from November 1, 2026 onward are one hour off in Outlook for Mac. This persists in both Legacy Outlook and New Outlook. My Mac and Outlook…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-13T19:41:59.8766667+00:00
Ashley Rommens 0 Reputation points
answered 2026-10-19T20:35:07.6633333+00:00
Angèle Bleackley 0 Reputation points
2 answers

Unable to save complete email to File Explorer or as attachement to another email

For years, I have used 'drag and drop' to move emails from Outlook to File Explorer, or to attach to other emails. These processes are not working and result in incomplete email histories. For filing: I simply selected the latest email (which contained…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-12T04:43:42.2266667+00:00
Benni 0 Reputation points
commented 2026-10-19T20:34:58.01+00:00
Francisco Montilla 31,545 Reputation points Independent Advisor