Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,608 questions
0 answers
Invalid Certificate Issue still occurs...
I met the same problem as described at : https://learn.microsoft.com/en-us/answers/questions/4609967/how-to-fix-invalid-certificate-microsoft-outlook-c I can confirm I've the right Certificate imported into Windows 11 LTSC, and I'm now using Office 2024…
Outlook | Windows | Classic Outlook for Windows | For home
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
1 answer
Outlook Inbox Completely Empty After Alias Change — New Mail Still Works
I’m hoping someone can help because I’m really confused about what’s happened to my Outlook inbox. I temporarily changed my primary alias/email address on my Microsoft account, then later changed it back to my original email address. Around the same…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-16T04:56:43.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rosie Corson
0
Reputation points
answered 2026-05-16T04:56:56.65+00:00
Q&A Assist
2 answers
How do i stop a "Favorites" pop up in Outlook whever I select an email
Whever I click on anywhere in the Outlook window I get a pop up in the upper left which will not go away. I cannot access the tabs for File, Home, Send/Receive and Folder as the pop up blocks it. Right clicking on the pop up does not initate anything.…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,608 questions
asked 2026-05-16T00:38:21.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 48%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arthur Sevigny
0
Reputation points
answered 2026-05-16T04:56:21.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to sign in
Hi, My friend is unable to sign in to her outlook account due to 'suspicious activities' when she has not used her email for anything out of the ordinary. She's using the latest Chrome Version. And to get access to support she's unable to sign in with…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-16T04:52:47.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Astha Upadhyay
0
Reputation points
answered 2026-05-16T04:53:07.6666667+00:00
Q&A Assist
3 answers
I want to auto delete items in the "trash" or "delete" folder after 365 days. How do I do that?
I want to auto delete items in the "trash" or "delete" folder after 365 days. How do I do that?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,387 questions
asked 2026-05-15T23:47:54.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 23%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Diego Zuniga
0
Reputation points
answered 2026-05-16T04:51:26.1933333+00:00
Vasil Michev
126.4K
Reputation points MVP
Volunteer Moderator
2 answers
importing icloud calendar to classic outlook
I am trying to import an icloud calendar into the classic outlook app
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,608 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
2 answers
Annoying black box in emails
My emails now have a black box with white arrows in the upper left hand corner. I would like to get rid of this "feature" permanently as it interferes with scrolling.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T19:01:59.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lucy Whitley
0
Reputation points
answered 2026-05-16T04:47:39.34+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
2 answers
Syncing desktop Outlook email signature with mobile app
Hello, I would like to know how to sync my desktop Outlook email signature with my iOS mobile app so it appears exactly the same as on the desktop version. Currently, when I copy and paste it in the mobile app, the images used in the signatures are not…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,842 questions
asked 2026-05-16T03:24:48.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Akos Taladriz
0
Reputation points
answered 2026-05-16T04:36:07.7333333+00:00
TaoLi
78,155
Reputation points
Independent Advisor
2 answers
Can't copy, paste or bold in word
When I create a new document in word, I am unable to copy, paste or bold. When I am trying to send an email, I can't copy or paste either.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,334 questions
asked 2026-05-15T18:47:44.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Theodore, Donna
0
Reputation points
edited an answer 2026-05-16T04:25:12.69+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
1 answer
outlook.com not receiving emails
I'm not receiving emails to my outlook.com address - I have several people trying to reach out and nothing is coming through. I've reports from others as well, is there an ongoing incident?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T19:34:17.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 64%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jason
0
Reputation points
answered 2026-05-16T04:15:59.3633333+00:00
EmilyS_726
16,790
Reputation points
Volunteer Moderator
2 answers
I am receiving emails intermittently
I have tried to problem solve myself, but I am not able to receive all the emails sent to me and I have attempted to troubleshoot myself. I have no rules, the emails are not in my junk folder, I signed off/signed on, and I have plenty of storage. I am…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T20:11:34.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Ryan Valero
0
Reputation points
answered 2026-05-16T04:15:32.73+00:00
EmilyS_726
16,790
Reputation points
Volunteer Moderator
1 answer
Hotmail/Outlook not receiving Gmail
My Hotmail/Outlook account stopped receiving emails from Gmail users around 11am ET today. Can this be fixed?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T20:43:57.4433333+00:00
Michael Murphy
0
Reputation points
answered 2026-05-16T04:15:02+00:00
EmilyS_726
16,790
Reputation points
Volunteer Moderator
1 answer
Hotmail account cannot receive emails from google (gmail.com)
At some point today, my personal hotmail account stopped receiving emails from the gmail.com domain. I can send to gmail.com recipients no problem, just cannot receive from them. I have both "gmail.com" and "******@gmail.com" in my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T22:18:44.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DP
0
Reputation points
answered 2026-05-16T04:10:56.1133333+00:00
EmilyS_726
16,790
Reputation points
Volunteer Moderator
2 answers
email delays
Why are emails to my hotmail account arriving several hours late today?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-15T22:33:36.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Henry Chan
0
Reputation points
answered 2026-05-16T04:09:44.8633333+00:00
EmilyS_726
16,790
Reputation points
Volunteer Moderator
2 answers
Add a birthday to a contact
how do i add a birthday to a contact that i already have for a person
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,058 questions
asked 2026-05-15T14:59:28.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bergenn, James
0
Reputation points
answered 2026-05-16T04:06:52.1066667+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
2 answers
I cant recieve emails but i can send them and i just bought more storage too
I cant recieve emails but i can send them and i just bought more storage too, I bought storage and can see more storage available now, but still not receiving emails, also any emails i missed will they be sent through too?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,842 questions
asked 2026-05-15T16:12:19.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQS%3C/text%3E%3C/svg%3E)
Qasim Shah
0
Reputation points
answered 2026-05-16T04:00:16.3533333+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
2 answers
Account Recovery Request
Hello Microsoft Support, I forgot my password and I also forgot the full email address linked to my Microsoft/Hotmail account. I would like help recovering my account. I can provide any information needed such as old passwords, phone number, or any…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,672 questions
asked 2026-05-14T18:30:59.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Omar Sorour
0
Reputation points
answered 2026-05-16T03:50:46.79+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Outlook Issue With Fonts
All of a sudden today my fonts and pictures in Outlook email are appearing oversized. I see no way to make the screen look normal. The font size is fine in the Folder column and the email list column but not the actual email. Microsoft hung up on me…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,334 questions
asked 2026-05-16T03:21:54.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 10%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
James Thomas
0
Reputation points
accepted 2026-05-16T03:39:11.81+00:00
James Thomas
0
Reputation points
1 answer
Subject: My phone number is linked to a Microsoft account I never created – need help unlinking it
Hello Microsoft Support Team, I recently discovered that my phone number is linked to a Microsoft account that I do not recognize and never created. I verified this through the Microsoft account recovery page, where I confirmed that this unknown…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,224 questions
asked 2026-05-16T03:36:16.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Aditya Mishra
0
Reputation points
answered 2026-05-16T03:36:35.74+00:00
Q&A Assist
2 answers
Unable to send emails in Microsoft Outlook for Mac
I am unable to send emails in Microsoft Outlook for Mac using my Charter Spectrum Email account, Help!
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,658 questions
asked 2026-05-14T23:14:36.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 32%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
danielle and sam
0
Reputation points
commented 2026-05-16T03:33:08.03+00:00
Alice-N
9,610
Reputation points Microsoft External Staff
Moderator