170,376 questions with Outlook-related tags

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2 answers

I can't log into my Outlook APP in my machine pop up the message -657rx

Hi Team, I can't log into my Outlook APP in my machine pop up the message as below: Correlation Id: Timestamp: 2026-09-18T00:55:02.000Z DPTI: Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: 2148073494 How could…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-21T09:15:48.89+00:00
Lulu JIN LI 0 Reputation points
edited an answer 2026-09-21T10:02:37.3033333+00:00
Liora 1,720 Reputation points Independent Advisor
2 answers

I can't open an Outlook contact card sent to me within Outlook.

My coworker used to send me a contact card and I could open it, edit, save, etc. Now New Outlook is only allowing me to save it to my computer or open it externally as a separate file. I have to think I am doing something wrong? I am using the desktop…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-16T16:30:11.69+00:00
Laurel Smith 0 Reputation points
edited a comment 2026-09-21T10:02:35.3066667+00:00
Julie Huynh 3,515 Reputation points Independent Advisor
0 answers

Cannot send any email with my account.

Hello, i cannot send email with my account @outlook.fr, the code error is 8350, what can i do ? Thank you.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-21T10:01:28.5266667+00:00
ct 0 Reputation points
1 answer

Outlook.com forwarding rule works after being enabled but becomes disabled about a day later — how can I identify the cause?

Hello, I use an Outlook mailbox to receive business emails for my online store and automatically forward them to a central 163.com mailbox using an inbox rule. After I enable the rule, emails are forwarded successfully for a period of time. However, when…

Outlook | Web | Outlook.com | Email
asked 2026-09-21T02:07:05.6833333+00:00
yi kan 0 Reputation points
answered 2026-09-21T09:56:51.34+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
2 answers

cant login to my account it says we are having trouble verifiying your account

cant login to my account it says we are having trouble verifiying your account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T12:10:47.86+00:00
Dumisa Future Gaqa 0 Reputation points
commented 2026-09-21T09:50:53.7566667+00:00
18 Luke Tonna 0 Reputation points
0 answers

Hotmail recovery form keeps getting rejected despite being completely filled with accurate data

Tens days ago my hot mail (******@hotmail.com) which I had for about 30 years got suddenly blocked and I was asked to verify my identity. The only means of verification that I could use is the recovery form. For more than a week, I have been…

Outlook | Web | Outlook.com | Email
asked 2026-09-21T09:49:07.12+00:00
Ahmad Masoud 0 Reputation points
6 answers

Bounce Junk Mail

Why can't MS make it so we an bounce junk mail so it looks like our account is not even there?

Outlook | Web | Outlook.com | Email
asked 2026-09-19T14:15:43.3666667+00:00
Duane Dunavan 0 Reputation points
answered 2026-09-21T09:45:23.45+00:00
Duane Dunavan 0 Reputation points
1 answer

How to delete emails from AutoComplete in Outlook for Mac

How to delete emails from AutoComplete in Outlook for Mac when there is no "X" visible in the email name prompts?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-21T09:01:40.37+00:00
Michael Thompson (Student) 0 Reputation points
answered 2026-09-21T09:41:42.2566667+00:00
SD - IA 179.4K Reputation points Independent Advisor
1 answer

Someone's name shows up instead of mine

When sending an email to myself to get documents to my other computer, someone else's name shows up instead of mine.

Outlook | Web | Outlook.com | Email
asked 2026-09-21T05:09:27.35+00:00
Sockkee Teo 0 Reputation points
answered 2026-09-21T09:39:38.9566667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

New primary address not showing in Outlook

I have changed my primary email address - not deleted the old one yet. My new email shows in Outlook (online) but does not show in desktop Outlook. How do I get my new primary email listed in desktop outlook with all the old primary email information and…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-21T09:38:04.8266667+00:00
Trace 0 Reputation points
answered 2026-09-21T09:38:20.7366667+00:00

AI answer

2 answers

Outlook login issue

Dear Sirs: I have an Outlook account that I created about a week ago. I do not remember the username or password. I need this information in order to sign into an Amazon account of mine under the Outlook login. Please help.

Outlook | Web | Outlook.com | Email
asked 2026-09-21T08:46:53.67+00:00
Mark Ciricillo 0 Reputation points
answered 2026-09-21T09:33:26.3866667+00:00
GsN5034 - IA 77,095 Reputation points Independent Advisor
2 answers

new iphone cannot send or receive emails

I bought a new iphone. The outlook email inbox is still visible and accessible but emails can no longer be sent or received

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-17T09:26:41.19+00:00
Simon Cloke 0 Reputation points
commented 2026-09-21T09:22:22.78+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer

Undeliverable email Spf= Pass , Dkim= Fail , DMARC= Pass

Dear Sot/Madam, Please find beow the Bounce back email error and kindly solve this issue. Bounced Message -------------------------------------- This is the mail system at host I'm sorry to have to inform you that your message could not be delivered to…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-21T08:37:43.0933333+00:00
Imran Saleem 0 Reputation points
edited the question 2026-09-21T09:22:09.86+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

junk messages enter my "flagged folder" already with a red flag attached

Although these messages have been marked "junk" by me, they still enter my folder, marked "flagged", bearing a red flag. this confuses me as i have other messages of my choice that i have flagged.

Outlook | Web | Outlook.com | Email
asked 2026-09-17T07:31:15.3466667+00:00
Leo-Antonio de Carvalho 0 Reputation points
commented 2026-09-21T09:19:25.7866667+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer

I can’t receive emails or send them on my outlook account

I can’t receive nor send emails on my outlook account

Outlook | Web | Outlook.com | Email
asked 2026-09-14T15:37:49.54+00:00
John ROBERTS 0 Reputation points
commented 2026-09-21T09:15:21.5333333+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer

My son's account Hacked - and because the hacker turned on two-step verification, Microsoft tells me there is nothing they can do!

I am reaching out to this community because my son's Microsoft account has been taken over by someone else. The attacker has changed the password, replaced the recovery email addresses, and enabled two-step verification. As a result, my son no longer has…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T18:39:38.5233333+00:00
miguel eufrasia 0 Reputation points
commented 2026-09-21T08:57:13.8166667+00:00
miguel eufrasia 0 Reputation points
1 answer

I have been hacked and need to get my emails back in english and re-instated

I have been hacked in my emails from a foreign county i can not read my emails. i have been told to pay an amount to have my emails re-instated, i need my emails re-instated and put back in english Moved from Microsoft 365 and Office | Microsoft Family…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T16:33:56.7966667+00:00
Sam Phillips 0 Reputation points
edited the question 2026-09-21T08:51:22.7766667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
2 answers

How to change Vietnamese to English in Outlook

My Outlook email account is in Vietnamese how can I change it back to English. I do not understand Vietnamese.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-21T07:21:52.0166667+00:00
Peggy Yu 0 Reputation points
answered 2026-09-21T08:07:53.27+00:00
GsN5034 - IA 77,095 Reputation points Independent Advisor
0 answers

Feature Request / Bug: Outlook opens with a Group Calendar active instead of the Default Personal Calendar

Hello everyone, I am using Outlook with a single account that contains multiple calendars (my personal one and several group calendars). Every time I open the app, Outlook fails to display my default personal calendar as the active one. Instead, it…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-21T07:59:45.1833333+00:00
Mario Nanni 0 Reputation points
1 answer

Unable to Copy and Paste Tables

Hello, I am using New Outlook for Windows with a Gmail account connected to Outlook. Starting today (September 21, 2026), I have been unable to copy and paste tables. Although the settings are configured as follows: Message format: HTML Paste from…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-21T05:05:00.9566667+00:00
보미 최 5 Reputation points
commented 2026-09-21T07:46:20.1933333+00:00
Hin Vo 455 Reputation points Independent Advisor