Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
1 answer
My microsoft/Outlook account has been hacked (by someone in Vietnam perhaps?) and I can't get in or change password and my recovery info etc has also been hacked/blocked.
I have set up new outlook accounts for my wife and myself but have no access to all previous stored emails on some of our devices. My old email account is still live according to the Microsoft bot's answers, but I can't change the password, or send or…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-02T17:01:18.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Phil Atkinson
0
Reputation points
answered
2026-10-04T01:12:45.71+00:00
Hornblower409
16,075
Reputation points
1 answer
How to get verification codes through other forms that are not your email.
Good afternoon, I am having trouble being able to log into my Account, due to not receiving my text messages.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-04T01:08:09.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Calderon, Valerie
0
Reputation points
answered
2026-10-04T01:08:25.3166667+00:00
AI answer
1 answer
Outlook gives message smtp dropped
Outlook gives message smtp dropped when sending outgoing messages. How do I correct this?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,802 questions
asked
2026-10-03T20:43:03.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 18%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jon W
0
Reputation points
answered
2026-10-04T01:06:58.8433333+00:00
Manoel Barros
22,050
Reputation points
Independent Advisor
2 answers
Email account got hacked, concerned email is now disabled and deleted - how to deal with the MS login - same as the hacked email?
Hello, My email account got hacked this morning. The concerned email account is now disabled and deleted but how to deal with my MS login that used the concerned email? What I have to do? => Yes, the account PW I changed. How to update the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-02T17:00:33.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andreas Vollmer
0
Reputation points
answered
2026-10-04T00:57:12.7566667+00:00
Hornblower409
16,075
Reputation points
2 answers
Outlook Install fails when linking to gmail account
I have MS 365 installed. I'm trying to add Outlook. It fails and hangs when trying to link to my gmail account.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,802 questions
asked
2026-10-02T16:51:27.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alan Alvord
0
Reputation points
answered
2026-10-04T00:51:36.02+00:00
Hornblower409
16,075
Reputation points
1 answer
Account was locked and now I'm stuck in a human verification loop
My Microsoft account has been prompting me to verify my account and going into this process I was told that my account was suspended (that I don't know why or how) but it says to verify that I am human to unlock the account. I proceed to attempt that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-03T21:19:26.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 81%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Miller
0
Reputation points
answered
2026-10-04T00:32:22.2366667+00:00
Manoel Barros
22,050
Reputation points
Independent Advisor
0 answers
outlook classic default folders issue
I have created so many new folders to work around not being able to delete default folders that my email/folder organization is useless. I need to reorganize all folders to reduce duplicate folders and unneeded folders.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,802 questions
asked
2026-10-04T00:22:26.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 30%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tricia A Kennedy
0
Reputation points
asked
2026-10-04T00:22:26.8466667+00:00
Tricia A Kennedy
0
Reputation points
2 answers
outlook.com mailbox is corrupted
Outlook.com attachments do not download or preview on any device (Edge, Chrome, iPhone). No error message — clicking attachments does nothing. This is not a browser issue. I need a mailbox repair. Support escalation loops back to inbox and never reaches…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,016 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 72%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET5%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
3 answers
I cannot get into outlook and need to speak to a human agent immediately
I cannot get into outlook and need to speak to an agent
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,016 questions
asked
2026-06-17T18:29:54.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Peddle
0
Reputation points
commented
2026-10-03T23:48:33.43+00:00
Hornblower409
16,075
Reputation points
1 answer
Erase my old email address: [Removed PII]@hotmail.com
Wikipedia send access codes to my old hotmail address. Can I see those codes in my outlook address?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,067 questions
asked
2026-09-30T18:22:26.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jesus V Valencia
0
Reputation points
commented
2026-10-03T23:47:57.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,100
Reputation points Microsoft External Staff
Moderator
1 answer
human representative at ms
How do I speak to a human representative regarding my account?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-03T23:03:33.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Dana Zobel
0
Reputation points
answered
2026-10-03T23:42:46.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,425
Reputation points
Independent Advisor
1 answer
Iniciar sessão no GMail
Tenho conta hotmail.com no GMail e jamais tive problemas. Mas, desde uns dias que está sempre a pedir para iniciar sessão. Eu inicio, mas dura pouco tempo, está sempre a pedir a mesma coisa constantemente e enviam-me códigos que introduzo e fica bem, mas…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-09-19T11:49:04.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 75%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Teresa Marcelino
0
Reputation points
commented
2026-10-03T23:40:13.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
2 answers
files are being deleted in my email
How to you get files to stop being deleted in your email? I have read all your posts on how to stop this, but when I click on the file tab (as you suggested) there is no "options" option for me to click, there is just account information and…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,113 questions
asked
2026-10-03T11:45:57.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jennifer Evans
0
Reputation points
answered
2026-10-03T23:39:11.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,485
Reputation points Microsoft External Staff
Moderator
1 answer
How to recover deleted emails from archive folder
All my archived emails disappeared last weekend and I am unable to recover them. I selected the deleted email folder and proceeded with the "recover" option. I could access all recently deleted emails (last 30 days) except for the archived…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,016 questions
asked
2026-09-28T21:44:26.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marie Patterson
20
Reputation points
commented
2026-10-03T23:32:30.9133333+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
2 answers
Unwanted "Groups" in Email and on calendar
I do NOT want to be added to any GROUP without my permission. I understand I can "Leave" once I was added and group spam mailed a few times and a bunch of people added to my contact list I dont want... BUT how do I prevent being added to the…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,067 questions
asked
2026-07-10T18:02:40.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
JEFF or MICHAELLA SCHALLER
10
Reputation points
commented
2026-10-03T23:26:18.1333333+00:00
Hornblower409
16,075
Reputation points
2 answers
New personal Outlook.com account has SMTP AUTH disabled – IMAP OAuth2 works but SMTP OAuth2 fails
I have a newly created personal Outlook.com account. Outlook.com webmail: sending and receiving works Thunderbird IMAP OAuth2: works Thunderbird SMTP OAuth2: fails Fresh Thunderbird profile: same result SMTP server: smtp-mail.outlook.com Port:…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,400 questions
asked
2026-10-01T10:27:04.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paul Walsh
0
Reputation points
commented
2026-10-03T23:20:53.1433333+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
All new emails keep going to the Archive folder, how to stop.
A rule keeps setting itself that is causing all new emails to go to archive folder.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,016 questions
asked
2026-10-01T17:12:42.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Troi Malveaux
0
Reputation points
commented
2026-10-03T23:17:47.6166667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft support doesnt want to help me
I need to get my account back. It was stolen 3 years ago. The account email address was changed. i tried to contact support via the form and they tell me that no account is associated with my adress (i knooooow) i tried to contact indian…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-01T17:37:22.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Arkobalt temporary account
0
Reputation points
commented
2026-10-03T23:17:02.2966667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
0 answers
Cant Access Games - Some one else is playing on my account
So recently someone was able to get into my account, changed my password. I was able to get back in and I did the following; set up new password 2FA .. Check! email code .. check! signed out of all devices andd removed the attacker device…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-03T21:59:01.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lauren wells
0
Reputation points
edited the question
2026-10-03T23:13:27.15+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
1 answer
Someone hacked my Microsoft email
Someone hacked my Microsoft email. He changed my password, recovery email and all security questions. How can I fix this? Also my hotmail now is not found when try to reset my password.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,953 questions
asked
2026-10-03T22:28:11.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Li Zhu
0
Reputation points
answered
2026-10-03T23:12:53.22+00:00
Estrella721
46,425
Reputation points
Independent Advisor