163,389 questions with Outlook-related tags

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2 answers

My Microsoft account recovery is failing due to a technical error. I need to speak with a representative.

I was locked out due to suspicious activity on my account. My password is correct, Microsoft accepts it. The only recovery email on file is an old work email that I no longer have access to. I complete the recovery process using my password and other…

Outlook | Web | Outlook.com | Email
asked 2026-06-18T16:32:27.42+00:00
Nancy Dun 0 Reputation points
answered 2026-06-18T17:09:06.2433333+00:00
Darhyl Amizola 44,120 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Legacy Outlook for Mac is now deleting threads when emails are replied or forwarded

I am using Legacy Outlook for Mac, and version 16.110. When I either reply to, or forward an email….the entire email thread does not carry through to my outgoing email. I have tried all suggested checks and options (eg outlook/settings/composing,…

Outlook | MacOS | Legacy Outlook for Mac | For education
asked 2026-05-18T06:14:00.5833333+00:00
Tony Grey 25 Reputation points
commented 2026-06-18T17:08:23.9433333+00:00
stig abildsø 0 Reputation points
1 answer

Some of my folder names in my outlook inbox have changed to another language

Some of my folder names in my outlook email inbox have changed to another language. Not all of them. How do I change them back?

Outlook | Web | Outlook.com | Email
asked 2026-06-18T17:07:50.7333333+00:00
Deborah Whitten 0 Reputation points
answered 2026-06-18T17:07:58.0066667+00:00

AI answer

1 answer

All calendar items are missing

All Calendar items are missing. I need to get them reimported into my calendar.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-18T16:30:20.8833333+00:00
Lesley McGerald 0 Reputation points
answered 2026-06-18T17:04:55.1433333+00:00
EmilyS726 240.4K Reputation points Independent Advisor
1 answer

Sent emails are not showing up

Microsoft support, I am struggling with the 365 version of Outlook. I rely heavily on my sent emails as a way to go back and manage interactions and conversations. This intermittently works - but I have proof it is not working as I asked a client to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T16:53:46.43+00:00
Krista Pyron 0 Reputation points
edited the question 2026-06-18T17:02:05.9533333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

email stuck in out box

I am using a shaw email address and tried so many different things and i can not get my emails to send I have looked it up and tried the suggestions and not working still. I am able to send in legacy view but not the classic view is, what options are…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-18T17:00:47.6633333+00:00
Joanne Magnusson 0 Reputation points
answered 2026-06-18T17:01:08.8866667+00:00

AI answer

0 answers

Outlook Web Error

Getting this error when attempting to access Outlook web on my MacBook Pro:

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-18T16:53:15.8066667+00:00
Quesada, Q (ˈkyü ) 623 0 Reputation points
commented 2026-06-18T16:54:40.5966667+00:00
Quesada, Q (ˈkyü ) 623 0 Reputation points
1 answer

Can I set up an out of office automatic reply for only those outside of my organization?

I would like the option to send different auto replies to those within and outside of my organization, or to only send auto replies to contacts outside of my organization. Is that possible? I prefer New Outlook but am currently using Classic.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-18T15:54:38.05+00:00
Anonymous 0 Reputation points
answered 2026-06-18T16:53:19.05+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
5 answers

Legacy Outlook for Mac is now removing history when emails are replied or forwarded

Hi All, I use Outlook version 16.110 on a Mac (M2Pro) running MacOS Tahoe 26.5 After last Microsoft update, when i am replying or forwarding; i see history of the email chain is getting removed. This is not expected as we cant check the email to…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-13T02:20:58.9933333+00:00
RK 20 Reputation points
commented 2026-06-18T16:53:16.42+00:00
Michael C 0 Reputation points
4 answers

Outlook will not launch

Yesterday my system crashed. I ended up performing a system restore for Windows 11. Then I reinstalled all my Microsoft 365 apps. I also reinstalled Outlook Classic which I was running previously before the system crash. Once Outlook was running it…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-10T23:04:31.9966667+00:00
KB 0 Reputation points
commented 2026-06-18T16:51:51.7233333+00:00
KB 0 Reputation points
2 answers

Emails not showing up

My inbox is saying i have unread emails but they are not appearing anywhere!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-18T14:55:46.8166667+00:00
Jennifer Maroun 0 Reputation points
edited an answer 2026-06-18T16:50:38.3766667+00:00
Lia V 6,800 Reputation points Microsoft External Staff Moderator
0 answers

I am not receiving verification. emails from outside parties for password resets and 2 step verification

The instructions/answers to help fix this problems are not working. I need to reset a password and verify my identity by clicking a link or getting a code in my email but I am not receiving those emails. I also am not getting verification emails that…

Outlook | Web | Outlook.com | Email
asked 2026-06-18T16:47:32.6433333+00:00
Dawn Tripp 0 Reputation points
answered 2026-06-18T16:48:07.6933333+00:00

AI answer

1 answer

Outlook for Mac Bug – Original Message Not Included When Replying

Product: Microsoft Outlook for Mac Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T07:24:07.79+00:00
Tsoumpas, C (ngmb) 0 Reputation points
commented 2026-06-18T16:44:18.5433333+00:00
Luca Santuari 0 Reputation points
1 answer

Outlook not opening on MacBook

Outlook will not open on my MacBook Pro. The icon bounces once, then that's it. It did open and function fine at one time, was having issues with a work email migration, so I deleted the app (using Clean My Mac). After reinstalling, it doesnt open…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T14:45:55.2966667+00:00
Troy Connor 0 Reputation points
edited an answer 2026-06-18T16:37:29.2333333+00:00
Hin-V 15,490 Reputation points Microsoft External Staff Moderator
2 answers

Recover "lost" Sent Email

For some reason, I'm not able to locate an original sent email with BCCs on it. I can see the original email in threads after a reply, but not with all the BCC recipients.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-18T15:35:40+00:00
Vasquez, Andrea 0 Reputation points
answered 2026-06-18T16:30:05.45+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
5 answers

How can i find the junk folder for my Email in Outlook?

How can I find the junk folder for my Email in Outlook?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-29T18:04:37.6533333+00:00
Leroy McLaurin 0 Reputation points
commented 2026-06-18T16:26:57.9133333+00:00
Vincent Ngetich 0 Reputation points
1 answer

outlook 2007 cannot display email while it is open and after closing cannot reopen

After I establish a remote desktop connection my outlook 2007 will not display a email in the reading pane, if i close outlook and try to reopen it will not open and get this error: if I try to go in safemode thru win R then i same error but 1st time…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-17T17:47:29.1333333+00:00
David 1 0 Reputation points
commented 2026-06-18T16:25:34.8566667+00:00
David 1 0 Reputation points
1 answer

Message Preview

Outlook updated and I cannot find where to shut off the message preview with the help function

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T15:16:13.6166667+00:00
Schwartz, Eric A 0 Reputation points
edited an answer 2026-06-18T16:17:23.6566667+00:00
Chris Duong 9,175 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Fix/Workaround: Outlook for Mac crash on creating calendar event after OS upgrade (Tahoe 26.5.1)

Outlook version: 16.109.3.26053122 macOS version: Tahoe 26.5.1 (25F80) Microsoft 365 Exchange account Wanted to share this with others... After updating MacOS last night, Outlook (desktop) started crashing when creating a new calendar event. In my…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-04T21:50:21.9466667+00:00
Kraeg Minett 20 Reputation points
commented 2026-06-18T16:11:49.0666667+00:00
Kate Riivald 0 Reputation points
3 answers

Prove you are Human

I am trying to create an account and when the "press and Hold" window pops up, there is no button there for me to press and hold. You probably need to be a robot to see it and human to press and hold it! * moved from [Microsoft System Center ›…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-13T15:02:08.7566667+00:00
Ari Gasner 0 Reputation points
answered 2026-06-18T16:08:16.2533333+00:00
Ken Heart 0 Reputation points