168,324 questions with Outlook-related tags

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2 answers

Saving a document to OneDrive from a shared mailbox

Good afternoon Hope you're well. Until last week I was able to save a document that had been shared with me via email from a shared mailbox to my work OneDrive, but as of this week this functionality has disappeared. The only options that show on the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T12:30:57.1366667+00:00
Zoe Hourigan 0 Reputation points
commented 2026-08-25T09:32:41.0733333+00:00
Zoe Hourigan 0 Reputation points
2 answers

My Microsoft Account got attacked by a scammer and I'm trying to recover it

Hello, My Microsoft account was compromised. The attacker: Changed my account password. Disabled my 2FA authentication. Removed my recovery emails. Changed the account's email to a new email which I've identified. Added a passkey to the account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-24T19:48:55.6766667+00:00
Tiago Casinhas 0 Reputation points
answered 2026-08-25T09:31:56.7966667+00:00
Victor1-V 12,590 Reputation points Microsoft External Staff Moderator
3 answers

my account got hacked by **removedPII**@bibimail.net

I am the owner of the account removedPII@outlook.sa and one day i got a message in out outlook mail that i need to resync my account info, I entered my email address and got "We couldn't find a Microsoft account. Try entering your details again, or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T21:26:02.7166667+00:00
Gesan formal 10 Reputation points
commented 2026-08-25T09:30:19.32+00:00
Hornblower409 13,180 Reputation points
1 answer

How to get Legacy outlook

I have Outlook for Mac v. 16.43 and need to use Legacy Outlook to export my contacts to my new Laptop (which has v. 16.111.2)

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-08-24T15:28:43.2566667+00:00
Tim Richards 0 Reputation points
edited a comment 2026-08-25T09:26:35.32+00:00
Hornblower409 13,180 Reputation points
2 answers

outlook classic not synching with outlook for ios

I recently purchased a computer and had synched my new outlook with my yahoo email and outlook for ios. it stopped synching early this morning. i connected with online microsoft support and they downloaded outlook classic which is now synching with my…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-24T20:19:08.33+00:00
scott yancey 0 Reputation points
answered 2026-08-25T09:26:17.26+00:00
Victor1-V 12,590 Reputation points Microsoft External Staff Moderator
1 answer

iphone says cant send email because wrong address

When I reply to an email on I phone it says cant send due to wrong address, even when I have just replied to an incoming email

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-01T17:12:16.3966667+00:00
Maureen White 0 Reputation points
edited a comment 2026-08-25T09:24:40.12+00:00
Jayden-P 1,845 Reputation points Independent Advisor
2 answers

Cant Login into other email

my old email is literally the same email but .live not .hotmail but when I try to recover and verify my identity I get an email saying that theres insufficient information to recover my account. The email is literally my first and last name and the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-24T22:39:24.55+00:00
Dawson Loach 0 Reputation points
answered 2026-08-25T09:18:43.1966667+00:00
Victor1-V 12,590 Reputation points Microsoft External Staff Moderator
1 answer

MY CONTACTS DON'T SHOW UP IN OUTLOOK

All the contacts you had in Outlook are gone. I don't know where they are or how they recover? Thank you in advance for your help.

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-08-25T09:17:57.74+00:00
Stone Kaya 0 Reputation points
answered 2026-08-25T09:18:26.7966667+00:00

AI answer

1 answer

Screen view jumps up and down erratically while typing an email in Outlook

When I go to reply to an email and start typing the screen continually jumps down and moves the cursor. This is a plain email, no tables, no special formatting. If you try and scroll back up, it jumps back down again. it's infuriating.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-25T09:17:25.42+00:00
Suzanne Ryan 0 Reputation points
answered 2026-08-25T09:17:40.14+00:00

AI answer

0 answers

Outlook attachments

Why has Outlook stopped opening my outlook email attachments

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-25T09:16:43.0133333+00:00
John Rattenbury 0 Reputation points
2 answers

my-outlook-account-is-not-working

Hello Team Microsoft. I am unable to login to microsoft outlook account. please let me know and rectify my account ASAP Ipsita Dash

Outlook | Web | Outlook.com | Email
asked 2026-08-25T07:56:34.86+00:00
IPSITA DASH 0 Reputation points
answered 2026-08-25T09:15:07.2166667+00:00
SD - IA 177.7K Reputation points Independent Advisor
2 answers

Outlook sign-in keeps returning error - You've tried to sign in too many times with an incorrect account or password.

Outlook is blocking signing in (on the same device and mobile provider I use for data everyday), and Microsoft won't provide support over the phone; additionally, I can't use the virtual agent as it requires signing in. The account is for personal use. …

Outlook | Web | Outlook.com | Email
asked 2025-11-11T13:54:06.7066667+00:00
Keegan Crossley 60 Reputation points
answered 2026-08-25T09:14:46.31+00:00
Hornblower409 13,180 Reputation points
1 answer One of the answers was accepted by the question author.

My son's account has been hacked, password changed and 2 step authentication put on by the hacker. I have reported it several days ago but not had a response by Microsoft.

My son is unable to access his Minecraft Launcher. We have established that someone has hacked in and taken control of it. They have added a 2 step authenticator so we have been unable to get a password re-set completed. I followed the instructions to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-25T07:12:27.48+00:00
Jack Grabham 5 Reputation points
accepted 2026-08-25T09:14:35.7766667+00:00
Jack Grabham 5 Reputation points
3 answers

Mijn email adres geeft een andere naam

Hallo, Ik wou vanaf mijn laptop een email naar mijn eigen email adres sturen zodat ik de gegevens op mijn telefoon had staan. Bij het invoeren van mijn eigen emailadres zie ik een hele andere naam staan. Ben ik gehackt? Ik kom ook niet uit de…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-15T19:21:31.0733333+00:00
Conny Vermeulen 0 Reputation points
answered 2026-08-25T09:11:49.01+00:00
Chantal De 0 Reputation points
1 answer

Cannot remove an old custom domain email address

I am trying to remove and old custom domain email address from outlook. I have a family account, and some years ago it was possible to use email addresses from custom domains (not anymore I believe), so I did add an email address from a domain I use to…

Outlook | Web | Outlook.com | Settings
asked 2026-08-25T08:31:44.28+00:00
Ignacio Rodriguez 0 Reputation points
answered 2026-08-25T09:10:37.2533333+00:00
SD - IA 177.7K Reputation points Independent Advisor
2 answers

outlook send and receive issues since June 2026

since july does not receive to send emails. the meeting option does work. this is son in law. ran a test email both directions with and did see anything at either end. her last email was dated 6/14/2026

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-24T23:33:03.4966667+00:00
answered 2026-08-25T08:50:23.8133333+00:00
Victor1-V 12,590 Reputation points Microsoft External Staff Moderator
1 answer

I couldn't retrieve the authenticator. I can't access my corporate emails. How do I reserve the authenticator? Can anyone help me?

I couldn't retrieve the authenticator. I can't access my corporate emails. How do I reserve the authenticator? Can anyone help me? My cell phone burned. How do I reset the authenticator someone help me?

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-08-25T08:22:18.82+00:00
Hill Leni 0 Reputation points
answered 2026-08-25T08:47:17.2666667+00:00
BabybooHN 2,370 Reputation points Independent Advisor
1 answer

New outlook Pop-out Setting

I set my prefernece for Pop-out Setting for new replies to emails to 'pop-out to a new window'. (settings > Mail > Compose > Pop-out Setting) EVERY time I reboot the PC, it moves back to 'write inline'. Why is this not saving my preference? …

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-21T14:25:19.46+00:00
Melanie Thurston 0 Reputation points
commented 2026-08-25T08:44:29.5733333+00:00
Killian N 3,390 Reputation points Independent Advisor
1 answer

missing button in outlook classic

Hi, With office 365 E3 license, are we able to have summarize button in Outlook classic with 2608 (20326.20100). I have two users who have the same outlook classic version and license setup, one has summarize button when opening the outlook and the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-25T08:05:45.6066667+00:00
Adela-1413 20 Reputation points
answered 2026-08-25T08:40:43.35+00:00
Darren Bruce 1,130 Reputation points Independent Advisor
1 answer

Polling versus Yes No Voting Buttons

Why have voting buttons bee removed from New Outlook. The polling functionality is useless when you want an individual yes or no option within a certain timeframe and you only want people to provide a persons view once especially if the question issue…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-25T03:16:07.74+00:00
BomaderryRSL 0 Reputation points
answered 2026-08-25T08:34:04.0066667+00:00
Victor1-V 12,590 Reputation points Microsoft External Staff Moderator