Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,838 questions
1 answer
Lost access to my high school email
******@live.com was the email. Ive had it since high school in early 2000s. My whole life is connected to this. I went though the account recovery process twice to be denied twice. i am the won and can prove it. We reached out to them on discord using a…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 1%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
1 answer
Added roadrunner account to classic outlook is not working.
I was having trouble with sending emails on roadrunner email account. I deleted the account to try and fix the issue and now I can not add it back. I can access the email on other computers and phone. It is a microsoft issue. I am on a surface pro 11…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,745 questions
asked
2026-09-27T21:12:10.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stacey Doyon
0
Reputation points
answered
2026-09-27T21:12:24.34+00:00
AI answer
1 answer
I am not receiving any of my emails
I have not been able to receive any of my emails. I changed my email password and still not able to receive emails. There was a suspicious activity email that is suspicious but it said it got cleared and I think it is incorrect because it was not me.…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-27T20:29:40.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Christine B
0
Reputation points
answered
2026-09-27T20:29:55.79+00:00
AI answer
1 answer
I Cannot Open My Emails
Since the 18-23 September configuration issue I have not been able to open my emails in mobile view. I don't have an ad blocker, and over the past nine days I've tried every fix that I have come across. Nothing has worked. Can you help?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-27T20:28:22.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RedRose
0
Reputation points
answered
2026-09-27T20:28:36.06+00:00
AI answer
1 answer
calendar invites
calendar invites are not being sent out - and emails are not syncing in new outlook
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,435 questions
asked
2026-09-27T19:53:26.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kim Hiller
0
Reputation points
edited an answer
2026-09-27T20:28:11.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
2,165
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to manually add Yahoo email account to New Outlook
How do I manually add Yahoo email account to New Outlook
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,065 questions
asked
2026-09-25T19:10:25.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 88%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mike McCall
20
Reputation points
commented
2026-09-27T20:00:52.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,605
Reputation points
Independent Advisor
0 answers
Outlook.com Mailbox Won’t Sync After Compromise — 1,000+ Messages Pinned
My Hotmail/Outlook.com account was recently compromised. I have since secured the account, changed the password, signed out active sessions, reviewed security settings, and the unauthorized activity appears to have stopped. During the compromise, the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-27T18:58:28.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
travis sanders
0
Reputation points
asked
2026-09-27T18:58:28.72+00:00
travis sanders
0
Reputation points
3 answers
How do you get an actual agent (chat or phone) to help
My hotmail was hacked/compromised. I went through the steps of changing my password and spoke with a Microsoft support rep who assured me my account looked good/safe. My issue now is that the language was changed on my hotmail and I don't know how to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-02-22T14:25:04.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TH
20
Reputation points
commented
2026-09-27T18:47:13.32+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
1 answer
I cannot send an email in microsoft outlook groups
When I try to send an email to the group I am a member of in microsoft outlook it keeps saying cannot send the message try again later, for two weeks now.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-27T17:57:56.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 86%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lucas Cornelius
0
Reputation points
answered
2026-09-27T18:44:56.0233333+00:00
John Jefferson Doyon
88,605
Reputation points
Independent Advisor
1 answer
All of my old emails and now even my recent sent emails are vanishing from my outlook/hotmail account.
All of my sent emails have vanished from outlook/hotmail. Until a few days ago I could see every email I had sent for years. Starting a few days ago I could suddenly see only the ones I had sent that day. Today I can only see 3 sent emails out of dozens…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-22T22:12:10.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 95%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Billy Goldner
0
Reputation points
edited a comment
2026-09-27T18:44:24.56+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
3 answers
License information is not available under Subscriptions
Office Home & Business 2021 for Mac is listed as a purchased product in my account but I can not view the license information. I had a hard drive failure and need to reinstall the license file. How can I view the license number so I can use Office…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,754 questions
asked
2026-09-27T17:56:46.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brian Coleman
0
Reputation points
answered
2026-09-27T18:37:15.9866667+00:00
John Jefferson Doyon
88,605
Reputation points
Independent Advisor
1 answer
Auto correct spelling suggestions not replacing mistakes
My New Outlook is the latest release. It identifies spelling errors in English and French, but when I click on the correct option, it will not replace the incorrect option. This is especially annoying when I want to insert accent marks which cannot…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,065 questions
asked
2026-09-26T15:59:11.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
JN Nielsen
0
Reputation points
commented
2026-09-27T18:36:33.4533333+00:00
JN Nielsen
0
Reputation points
2 answers
sSending emails though outlook
All composed emails or relying to my emails are stuck in the draft folder and do not send. Please advise. Moderator note: Locking this thread because it is now off-topic. Anyone who is still seeing the original issue (e-mails stuck in the draft…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,065 questions
asked
2026-09-09T08:47:30.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Graham Eckersall
0
Reputation points
edited the question
2026-09-27T18:33:01.5366667+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
1 answer
I have un open case number: 7109296761
I have un open case number: 7109296761 My Outlook.com primary calendar has unexpectedly changed to an empty calendar named “Calendar1”. My original calendar named “Calendario” still contains all my appointments. Calendar1 cannot be removed or renamed.…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,745 questions
asked
2026-09-27T07:53:56.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stefano Federici
0
Reputation points
answered
2026-09-27T18:22:42.0466667+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
1 answer
Emails are not sending
I cannot send emails. I compose and send, it shows up in sent items but is not received by the recipient. I spent 45+ minutes in a chat with an agent that informed I had to connect to a different help but I could not keep the instructions. I have had…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-09-27T18:17:45.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 80%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lisa M
0
Reputation points
answered
2026-09-27T18:17:56.95+00:00
AI answer
2 answers
can't sign in to my account
hi can't sing in to my account although I have alternative email address and phone number they don't work if you look at my details you can see my age I am an old man and sometimes I get things wrong thanks David
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,838 questions
asked
2026-09-26T09:00:29.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 99%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DAVID Jones
0
Reputation points
edited the question
2026-09-27T18:07:49.7066667+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
2 answers
Trying to add another email to outlook but no option to add account
Trying to add another email to outlook but no option to add account . I went to file and view , but when i get to account and manage there is no option to add another email. Ive done all my updates , its a brand new computer , can someone help me with…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,065 questions
asked
2025-12-05T19:19:03.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bridgette
10
Reputation points
commented
2026-09-27T18:06:54.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Janet Bower
0
Reputation points
3 answers
email signatures
So I have a business email account, I wanted to add a new signature etc since i have a business email, when I got to file options, and select signatures all i have is the one that i set up years ago, when i select to edit or add I can only add my name no…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,105 questions
asked
2026-09-23T19:46:34.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 97%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jcl Jcl
0
Reputation points
commented
2026-09-27T18:05:11.64+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator
0 answers
How to get th circular side icons to show up on a new iPhone. 18
All my accounts show up in a list in Outlook, but only 2 of them are showing the side circular icons so I can switch between accounts. I have re-started the phone, but still no luck. How do I get all the accounts to show up with the circle icons. I am on…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,060 questions
asked
2026-09-27T17:53:09.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ann Mendenhall
0
Reputation points
asked
2026-09-27T17:53:09.8233333+00:00
Ann Mendenhall
0
Reputation points
1 answer
how to go to outlook web page
how to go to outlook webpage to complete task in lab assessment.as it does not open for me
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,393 questions
asked
2026-09-27T17:30:31.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
THARSHINI J
0
Reputation points
answered
2026-09-27T17:52:14.84+00:00
Stefan Blom
353.4K
Reputation points MVP
Volunteer Moderator