164,702 questions with Outlook-related tags

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Not Receiving Gmail Calendar Invites in Outlook

I am not receiving calendar invitations in my Outlook email when they are sent from a Gmail account. I am able to receive regular emails from the same Gmail account without any issue, but calendar invites sent from that account do not appear in…

Outlook | Web | Outlook.com | Calendar
asked 2026-07-02T11:17:56.9433333+00:00
Falk, Caralina 0 Reputation points
commented 2026-07-07T07:59:48.85+00:00
Falk, Caralina 0 Reputation points
1 answer

Account locked — submitted recovery form twice, no response, need manual escalation

Hello, I am locked out of my Microsoft account and have submitted the full account recovery form twice with no response sent to my alternate email. The automated system has not resolved my issue. I have extensive proof of ownership including old…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-06T18:50:00.9266667+00:00
pdx dockside 0 Reputation points
answered 2026-07-07T07:53:41.99+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
1 answer

How to repopulate my contact lists (3)

After the recent Outlook update, the three contact lists I use have lost all of the contacts and I am unable to use my contact lists to send group emails. Please recover these contacts.

Outlook | Web | Outlook.com | Contacts
asked 2026-07-06T20:09:24.6266667+00:00
Merilee Reed 0 Reputation points
answered 2026-07-07T07:47:40.39+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
0 answers

"Send/Receive All Folders" Button Not Respecting Send/Receive Groups in Classic Outlook 2024 Working Offline

I have defined four POP 3 email accounts in Classic Outlook 2024 (Click-to-Run, working offline), operating in a Standard User account in Windows 11 (25H2). Individually they all send and receive properly. I tried to exclude one account from the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-06T16:30:43.21+00:00
JcW32 190 Reputation points
edited the question 2026-07-07T07:44:26.68+00:00
Ian-T 7,790 Reputation points Microsoft External Staff Moderator
1 answer

Not getting reset password email from one website

I have been trying to log in to an account that recently changed its sign-in process. It now requires me to either verify my email address or reset my password. Sadly, I am not receiving either email at my Hotmail address. Here are the troubleshooting…

Outlook | Web | Outlook.com | Email
asked 2026-07-06T21:58:43.9833333+00:00
Ernie Vargas 0 Reputation points
answered 2026-07-07T07:42:22.6866667+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
2 answers

Issue with fonts on Outlook for Mac version 16.110 (26061317)

Device affected: MacBook Air, Apple M3 Following the update to the latest version of Outlook for Mac (16.110) some of our users are experiencing inconsistencies with fonts when drafting a new email, or replying to an email. The user can type in the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-18T16:07:18.04+00:00
James Burney 130 Reputation points
answered 2026-07-07T07:42:01.4266667+00:00
Marlan_CH 0 Reputation points
2 answers

Does 'Sign out everywhere' invalidate existing Outlook Web sessions? My testing suggests it does not

Hello, I would like to ask about the expected behavior of "Sign out everywhere" for Microsoft accounts. Recently, I completed the 30-day security information change process. After that, I: Changed my Microsoft account password. Updated my…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-07-06T06:37:18.0433333+00:00
MURKY NEWIDML 0 Reputation points
commented 2026-07-07T07:39:55.2366667+00:00
Kayece Jan Mae Amizola 15,695 Reputation points Independent Advisor
1 answer

new Outlook problem

why is there no SAVE button anymore on outlook contacts? *Moved from: Microsoft 365 and Office | Other

Outlook | Web | Outlook.com | Contacts
asked 2026-07-07T00:24:46.4066667+00:00
Stan Pearlman 0 Reputation points
commented 2026-07-07T07:37:54.5233333+00:00
Winnie-B 8,635 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft account got hacked and deleted

Hello, I have been using my microsoft account for years and suddenly today while playing minecraft, I got kicked from a server, because there was a different login from somewehere else, everything I had on that server was stolen, but worse I cant log…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-06T22:12:33.7466667+00:00
Dettmann, Kjell 0 Reputation points
answered 2026-07-07T07:29:49.2433333+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
0 answers

Account creation has been blocked

Im wanting to create a hotmail account for our new business but its saying this : Account creation has been blocked We have detected some unusual activity and have blocked the creation of a Microsoft account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-07T07:28:36.5766667+00:00
Locky Bensted 0 Reputation points
1 answer

Junk Email

I have a Microsoft 365 family subscription. The "Not Junk" option does not appear as a choice under the "Report" tab in New Outlook. So many of my important emails going into my junk folder even from senders in my contact list. I…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-06T14:47:44.4266667+00:00
Sandy 0 Reputation points
edited the question 2026-07-07T07:20:49.3066667+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

No longer able to turn of preivew in hotmail is a terrible terrible thing please fix it quit changing stuff older people have a very hard time.

Stop changing this you made hotmail and outlook very bad and hard to read.

Outlook | Web | Outlook.com | Settings
asked 2026-07-06T23:06:19.35+00:00
GRMEKL 3 0 Reputation points
answered 2026-07-07T07:18:28.31+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Case number <PII removed> - I am still receiving multiple emails with the same description

Case number <PII removed> - I am still receiving multiple emails with the same description

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-07T00:42:46.3933333+00:00
John Campbell 0 Reputation points
accepted 2026-07-07T07:06:39.4566667+00:00
John Campbell 0 Reputation points
1 answer

Why did 3 months of my emails disappear from my outlook inbox this morning

Out of the blue I lost all of my emails in my inbox back to 3/25/2026 - they are not in my deleted folder and I have checked my filters? What is going on

Outlook | Web | Outlook.com | Email
asked 2026-07-05T17:16:03.5933333+00:00
Susan Manfredi 0 Reputation points
commented 2026-07-07T07:03:22.5333333+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

I WANT TO SPEAK TO A PERSON

like how is this so hard i just want to recover my old email and i am losing my mind

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-05T21:43:39.33+00:00
thom burro 0 Reputation points
commented 2026-07-07T06:59:25.85+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Classic Won't Setup Spectrum IMAP Account, but New Outlook Will

Hello, I am having some troubles with trying to setup an email account that is currently setup for Spectrum Email, which works fine in the "New" Outlook, but won't work no matter what options I try in Outlook "Classic". I used…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-05T21:22:07.4166667+00:00
misterg68 20 Reputation points
commented 2026-07-07T06:58:59.5266667+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

Forced to create an alias, and now I can no longer access my previous email

I can no longer login via my laptop to outlook to our charity emails. Microsoft has forced me to create an alias, that is in no way linked to my current email as now that I have the alias years of work/emails can no longer be accessed. I have tried…

Outlook | Web | Outlook.com | Email
asked 2026-07-05T08:23:09.3366667+00:00
President ADAA 0 Reputation points
commented 2026-07-07T06:55:44.9333333+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

my hotmail account has been hacked

My employer received an email from my email address that I did not send. I changed my password but now I am not receiving emails. I suspect all my emails are being forwarded to someone else I want to keep my email address

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-06T22:47:19.14+00:00
Alex Kemp 0 Reputation points
commented 2026-07-07T06:55:29.7366667+00:00
Alex Kemp 0 Reputation points
1 answer

Outlook.com custom folders not showing in native iphone mail app

Outlook.com custom folders not showing in native iphone mail app *Moved from: Microsoft 365 Insider | Outlook | iOS

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-06T21:25:35.14+00:00
David Gallegos 0 Reputation points
edited the question 2026-07-07T06:47:12.2666667+00:00
Sin-D 10,935 Reputation points Microsoft External Staff Moderator
2 answers

Auto-archive not behaving as expected in Outlook Classic

I have auto-archive configured to clear out old emails in specific folders, but it is not deleting old emails as expected. My configuration is as follows: Top level (under File > Options > Advanced > AutoArchive > AutoArchive Settings... )…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-06T17:42:27.98+00:00
Nick 0 Reputation points
answered 2026-07-07T06:36:13.22+00:00
Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator