Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,421 questions
1 answer
I need to dispute charges in my Microsoft account on a day that I believe my account was hacked.
I have several charges made on October 22nd for Xbox and several games. I believe my microsoft account was hacked on that day. I have since changed my password however I am requesting a refund and disputing all the charges made on October 22nd. I made…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-28T19:49:21.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jodie Tiller
0
Reputation points
edited the question
2026-10-29T01:46:58.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator
2 answers
Yahoo Email Sign In Prompt Repeatedly Pops Up In Outlook 365 Email
Keep prompting to ask sign in to yahoo on 365 classic outlook recently.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,009 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
2 answers
Emails going straight to Drafts instead of sending in OWA
I am experiencing an issue with Outlook Web App (OWA). Whenever I try to send an email, the message is not delivered and instead goes straight to the Drafts folder. Could you please help me investigate and resolve this issue?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,968 questions
asked
2026-10-28T01:55:16.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Felicity Amy
0
Reputation points
commented
2026-10-29T01:44:44.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,510
Reputation points Microsoft External Staff
Moderator
1 answer
I lost my Hotmail account, ******@hotmail.com
I KNOW IT WAS MY FAULT NOW, BUT I WAS TO INNOCENT JUST WANTED TO PLAY WITH SOMEONE I lost my account for a scam and i didn't even notice, i tried many times to verify my other emails to get a new password without success. its my oldest email account,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,421 questions
asked
2026-10-29T00:37:30.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 51%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Andre Freitas
0
Reputation points
answered
2026-10-29T01:43:25.6+00:00
Grant Totinov
80
Reputation points
2 answers
How do I get my old Email Address back?
Hi, I have had a hotmail account for YEARS; the same address whitch was just my name and I have had everything on that one for YEARS without any problems. Last year (I think) I linked my Gmail account to it and that seemed find until I found that my old…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
asked
2026-10-28T19:16:21.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 50%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Barra Darcy
0
Reputation points
answered
2026-10-29T01:39:41.11+00:00
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator
2 answers
New Mac with latest version of macOS. Installed MS office. Problem is in MS Outlook, the search is not working, coming back with no results.
Tried following the troubleshooting steps but says that mdimport can't be reindexed using the -d command. Any other options?
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,775 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 9%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
2 answers
Spammer/Imposter is using my name in an Outlook email address
Someone is posing to be me on Outlook. The Spammer is using :******@outlook.com. Emails have gone to many people listed on my Panix email account. I changed that server's password and added safety features to my Outlook account. How can we stop them?!!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
asked
2026-10-29T00:55:14.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tamara DeRidder
0
Reputation points
answered
2026-10-29T01:34:38.3833333+00:00
Bulldog
5,395
Reputation points
2 answers
While attempting to connect Samsung Contacts to Outlook, an authentication error occurred after approving the connection via MS Authenticator
The error message is: Correlation Id: [Moderator Note: Personal Info Removed] Timestamp: [Moderator Note: Personal Info Removed] DPTI: [Moderator Note: Personal Info Removed] Message: The operation attempted is invalid. Tag: 5ssai Code: -[Moderator Note:…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,320 questions
asked
2026-10-28T17:13:15.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 63%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Keith Williams
0
Reputation points
edited an answer
2026-10-29T01:33:03.58+00:00
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator
2 answers
outlook not syncing with gmail
outlook stopped syncing with one of my gmail accounts
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,009 questions
asked
2026-03-10T04:27:25.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
simon cox
5
Reputation points
commented
2026-10-29T00:54:40.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 34%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kat R Anderson
0
Reputation points
1 answer
I created a new hotmail account because my old one was hacked. I want to import my old mailbox to the new one.
I was able to export the old mailbox, but when I log into the new email account, there's not option to import that file into the new account.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 97%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
2 answers
New outlook data backup
Because new outlook doesn't have a backup for emails, which other software we can use so we can backup our data? Thank you
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,238 questions
asked
2026-10-28T23:44:43.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
PPS Pty Ltd
0
Reputation points
answered
2026-10-29T00:32:37.3933333+00:00
Jeronimo Fuerte
47,815
Reputation points
Independent Advisor
5 answers
Outlook has started labeling my emails as promotions
I could just ignore it but it annoys me. Any way to undo it?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
asked
2026-10-22T15:09:37.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
christine
15
Reputation points
commented
2026-10-29T00:06:37.47+00:00
Hornblower409
17,965
Reputation points
3 answers
How do I create a signature on my emails that is automatically there for each email?
How do I create a signature on my emails that is automatically there for each email?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,234 questions
asked
2026-10-28T21:43:25.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kennedy Netz
0
Reputation points
answered
2026-10-29T00:01:41.21+00:00
Hal Hostetler MVP-Outlook
12,011
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
emails being sent are being blocked because they contain content identified as spam As(4810)
All the emails I am trying to send are being rejected with the message: Message blocked because it contains content identified as spam. AS (4810)
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,700 questions
asked
2026-10-22T03:50:51.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Keith Boyd
20
Reputation points
commented
2026-10-28T23:59:28.6633333+00:00
Keith Boyd
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Emails to Contact Lists are showing as SPAM and are unable to be delivered
I send emails to 5 Contact Lists for a Support Group. Recently, the first Contact List will receive the email but the following Contact List emails show as being SENT and then my INBOX shows that the email was unable to be delivered (and lists all of…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
1 answer
account gone and replaced by different email
so ive been having problems with my account, [Moderator Note: Personal Info Removed], and it's been replaced when i try to login with [Moderator Note: Personal Info Removed]. I'm still logged in on my computer, and my Minecraft account is with that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,421 questions
asked
2026-09-27T17:22:08.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 31%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
kolten wright powell
0
Reputation points
commented
2026-10-28T23:54:40.35+00:00
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator
1 answer
disconnect 2 differnt accounts
Hi 2 email addresses keep connecting, sharing the same inbox and i dont want this. when i send an email it goes from an account that i dont want. when i send an email it goes from the account that i dont want it to. the emails are
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,421 questions
asked
2026-10-27T12:28:23.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gurdeep Singh
0
Reputation points
commented
2026-10-28T23:51:02.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,155
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook 2024 Home & Business – Unable to Search Emails in Local PST File
Dear Microsoft Support Team, I would like to request technical assistance with a search issue in Microsoft Outlook 2024 Home & Business. Issue Description After upgrading from Microsoft Office 2016 to Microsoft Office 2024 Home & Business…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,009 questions
asked
2026-10-15T01:37:02.84+00:00
Galvin Tran
0
Reputation points
commented
2026-10-28T23:50:07+00:00
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator
4 answers
Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)
Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,234 questions
asked
2026-09-06T21:08:03.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
bernard Andri
10
Reputation points
commented
2026-10-28T23:47:00.32+00:00
Hornblower409
17,965
Reputation points
2 answers
Unable to send emails – Error 550 5.7.520 AS(4810) – No access to Microsoft Support
Hello, I am experiencing a serious problem with my live.nl email account and have been unable to find a solution or reach a Microsoft support representative. For several days, I have been unable to send any emails. Every outgoing message is rejected with…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,423 questions
asked
2026-10-22T18:27:56.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
King Thung
0
Reputation points
commented
2026-10-28T23:42:55.53+00:00
Chloe-V
14,795
Reputation points Microsoft External Staff
Moderator