161,266 questions with Outlook-related tags

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What exactly is the file size limit of MSG files in New Outlook

When I try to open an MSG with large file attachments for example, I get a message "Sorry, the file "email.msg" couldn't be opened. The file exceeds the maximum file size supported." So, what IS the maximum file size supported? I…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-05-20T00:27:20.04+00:00
sysadmin 120 Reputation points
commented 2026-05-20T06:04:43.72+00:00
Hornblower409 8,650 Reputation points
1 answer

How to add my signature to emails created in a shared calendar.

How do I add my signature to emails created in a shared calendar? Currently, it's not sending anything when I forward an event from the shared calendar.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-05-18T02:08:59.5633333+00:00
Viviane 0 Reputation points
commented 2026-05-20T06:02:23.9333333+00:00
Kai-Ex 1,390 Reputation points Microsoft External Staff Moderator
1 answer

Recover Email Alias

Hi Microsoft Support Team, I used to created the email (Now I put it in reserve). After a long time, I received so much spam emails so I changed the primary address to another alias but some of the services I used address put into reserve to register…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-20T05:56:53.1333333+00:00
Toàn Võ 0 Reputation points
answered 2026-05-20T05:57:08.9933333+00:00
Q&A Assist
2 answers

when trying to find a password is it possible to change the back up email?

I am just curious, if i don't remember my password and I am using the find password function, also I accidently or don't remember the backup email, what should I do in a situation like this. To backup what if ,the user didn't add any phone number or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-20T05:17:31.72+00:00
jmoon 0 Reputation points
answered 2026-05-20T05:56:25.75+00:00
Gunasekar N 67,650 Reputation points Independent Advisor
2 answers

I cannot add a phone number to my existing microsoft account

I have been trying to fix a problem with lfg (looking for group) posts on my xbox for the past year now. I have tried many, MANY times all trying different things. Im on the brink of making an entirely new microsoft account just so i can make lfg posts.…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-16T19:33:26.8933333+00:00
Kodi Williams 0 Reputation points
commented 2026-05-20T05:49:50.6233333+00:00
Kodi Williams 0 Reputation points
1 answer

what heppens when trying to find a password of an account

I am just curious, if i don't remember my password and I am using the find password function, also I accidently or don't remember the backup email, what should I do in a situation like this. To backup what if ,the user didn't add any phone number or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-20T05:22:51.5866667+00:00
jmoon 0 Reputation points
answered 2026-05-20T05:23:08.0166667+00:00
Q&A Assist
2 answers

Missing Inbox Emails in Hotmail – Urgent Assistance Required

All of a sudden, all my Hotmail inbox emails have disappeared, and they are not in the Archive, Junk, or Other tab and cannot be found anywhere. In fact, I have not deleted or done anything with my inbox emails. How can they be recovered? At the same…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-19T05:10:04.5366667+00:00
sathik ali 0 Reputation points
answered 2026-05-20T05:22:09.3166667+00:00
Alice-N 9,610 Reputation points Microsoft External Staff Moderator
1 answer

email blocked

Since yesterday, ,my email is not sending out emails, indicating its blocked / containing spam

Outlook | Web | Outlook.com | Email
asked 2026-05-17T09:33:31.49+00:00
STEWART HENDERSON 0 Reputation points
commented 2026-05-20T05:19:40.65+00:00
STEWART HENDERSON 0 Reputation points
2 answers

Cannot find emails sent from a template

I have sent several emails using a Template. None of the emails are in my Sent folder. Where do I find them?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-19T19:49:22.92+00:00
BethH 0 Reputation points
answered 2026-05-20T05:12:26.17+00:00
Alice-N 9,610 Reputation points Microsoft External Staff Moderator
1 answer

I am not receiving new emails in my Outlook inbox.

I am not receiving new emails in my Outlook inbox. What can I do?

Outlook | Web | Outlook.com | Email
asked 2026-05-18T16:00:55.2866667+00:00
KarenPierce-1434 5 Reputation points
edited a comment 2026-05-20T05:10:58.64+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

remote login trouble

How do i speak with a live person about remote login support? trying to login to outlook on a remote computer it says too many tries have been attempted with an incorrect password. Im using the correct password How can I clear your history?

Outlook | Web | Outlook.com | Email
asked 2026-05-18T15:53:58.4666667+00:00
Gary Shade 0 Reputation points
edited a comment 2026-05-20T05:10:47.9133333+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Emails to outlook

It would appear that all emails I am receiving are going directly to deleted file. I have made no changes recently of which I am aware. Yet this has started to happen.

Outlook | Web | Outlook.com | Email
asked 2026-05-19T15:15:13.5533333+00:00
Dave Urewicz 0 Reputation points
answered 2026-05-20T05:06:35.85+00:00
Alice-N 9,610 Reputation points Microsoft External Staff Moderator
2 answers

Outlook folders are empty

In Outlook on Mac, the folders I created to save emails are empty. Why? Where did they go?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-05-18T22:37:12.0966667+00:00
Sue 0 Reputation points
commented 2026-05-20T05:06:08.2633333+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Recently updated my email name - now getting spam from my old email ??

I recently changed my email username but started receiving spam emails from my old email. I can't block the sender because it's "my" email. I can't change the old email password because Microsoft doesn't have that email in their system. I've…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-18T17:22:16.12+00:00
AP 0 Reputation points
commented 2026-05-20T05:05:59.1866667+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Changing the information in the signature block of an email

I need help changing the information in the signature block of an email

Outlook | Web | Outlook.com | Email
asked 2026-05-18T19:30:04.42+00:00
Intern 8 0 Reputation points
commented 2026-05-20T05:05:47.8066667+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Someone changed my language and added folder

Someone got into my hotmail. Changed my language and added a folder with their name. I changed password etc but can't get it to change back English or delete unwanted folder.

Outlook | Web | Outlook.com | Settings
asked 2026-05-18T16:00:35.5733333+00:00
marcia stevens 0 Reputation points
commented 2026-05-20T05:05:40.45+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
1 answer

hotmail emails not receiving after upgrading storage and paid for 100 gig and only used 14 gig

I just paid to increase storage on hotmail email account as it said over full so i paid $3 per month hoping that would fix the problem but i stil cant receive any emails. please help daraporn

Outlook | Web | Outlook.com | Settings
asked 2026-05-18T12:06:50.6033333+00:00
Daraporn Frochter 0 Reputation points
commented 2026-05-20T05:05:28.85+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

How to fix 'This message couldn't be delivered because the sending email address was not recognized as a valid sender'.

I sent a large amount of emails this morning and now they are all bouncing back as undeliverable - how do I fix so that my emails now send.

Outlook | Web | Outlook.com | Email
asked 2026-05-18T11:17:03.2566667+00:00
George Tricker | Spectrum 0 Reputation points
commented 2026-05-20T05:05:11.0466667+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

How do I verify my outlook.com account

I’ve had a message off Microsoft security team saying my account has been temporarily blocked due to unusual activity how do I verify my account using an iPhone or do I need a desktop?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-18T18:55:59.59+00:00
adam brooks 0 Reputation points
commented 2026-05-20T05:05:01.93+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Adding to contacts list

I want a quick way to add contacts to my contacts list. I was told to doulbe click on the name from an email and go to the [...] to add to favorites. This option is grayed out for me and I can't use it. Please advise.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-18T19:29:31.5766667+00:00
Jan Stucki 0 Reputation points
commented 2026-05-20T05:04:52.6+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator