171,828 questions with Outlook-related tags

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Outlook (Classic) - Cannot Send New Emails from a Shared Mailbox

Hi everyone, I'm experiencing an issue with a mapped shared mailbox that appears to be specific to Outlook (Classic). The affected user can successfully: Send, receive, forward from the shared mailbox using Outlook on the Web (OWA) Send, receive,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-12T23:57:08.39+00:00
Nadir Hasan 0 Reputation points
edited the question 2026-10-13T00:07:09.55+00:00
Nadir Hasan 0 Reputation points
2 answers

URGENT: 6,800 Outlook/Hotmail Emails Lost, Support Loop Preventing Human Assistance

I urgently need help reaching a human Outlook.com/Hotmail.com support agent. Approximately 6,800 emails spanning the last two years disappeared from my Junk Email folder, where they were accidentally moved. I believe all were removed about 20 days before…

Outlook | Web | Outlook.com | Email
asked 2026-10-06T01:06:16.72+00:00
Paul S 0 Reputation points
commented 2026-10-13T00:06:55.7433333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Inability to sign in to my Microsoft account, as somebody has logged in and changed my recovery email.

I was using one of my emails attached to my current Microsoft account. I had no issue signing in and using it. However, approximately 5-10 minutes later, I tried to sign in again. Except this time, it told me my Microsoft account did not exist. I tried…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-27T10:18:11.7566667+00:00
Sara Mesic 0 Reputation points
commented 2026-10-13T00:01:52.79+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

Outlook email delivery problem

Hello, I've been experiencing recurring email delivery issues with my Outlook account. Some recipients report that they haven't received my emails, while others find them in their spam folders. Additionally, I've noticed that replies from people with…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T21:58:09.6933333+00:00
Nataša Keser 0 Reputation points
answered 2026-10-12T23:59:18.78+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
3 answers

Office 2021 with Outlook Classic 2021

Loaded Office 2021 with Outlook Classic, unable to configure my ATT (Yahoo) account, was able to configure my Gmail though

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-12T22:03:42.5866667+00:00
Douglas Neville 0 Reputation points
edited an answer 2026-10-12T23:49:47.1733333+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
2 answers

My email text is not loading. I cannot see my emails.

I have tried many things to fix this problem. The texts in my email account doesn't appear. I need help.

Outlook | Web | Outlook.com | Email
asked 2026-06-10T21:21:10.42+00:00
Angela Coelho 0 Reputation points
commented 2026-10-12T23:48:29.8633333+00:00
AppleBloomCMC 5 Reputation points
2 answers

When I send emails in GMail via new Outlook on my new Microsoft laptop, it shows two letters instead of my full name.

How can I get my full name back when sending emails via new Outlook? If I send emails via the gmail app on the same laptop, my full name shows. The same applies to emails sent via Outlook on my Iphone. I have done all the display name etc changes and…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T12:26:45.59+00:00
Gabriele 0 Reputation points
commented 2026-10-12T23:48:08.6466667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

Email in send folder get stuck for 15-20 before it will send.

Email in send folder get stuck for 15-20 before it will send. This has been going on for several months. Sometimes I can force it to be sent but quite often I just have to wait or close Outlook out completely and sometimes that resolves the issue. I am…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-12T20:20:03.0066667+00:00
Danny Meadows 0 Reputation points
answered 2026-10-12T23:45:32.0333333+00:00
Jeronimo Fuerte 46,750 Reputation points Independent Advisor
1 answer

Outlook.com mailbox returning TooManyObjectsOpenedException at StartupData — persists 6+ hours across datacenters

My Outlook.com account cannot be opened in any browser or in the new Outlook for Windows client. Sign-in succeeds, then the mailbox fails to load with a 500 and the error below. This has persisted for over six hours. err:…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T23:40:33.9+00:00
Danny Truong 0 Reputation points
answered 2026-10-12T23:41:55.9466667+00:00

AI answer

1 answer

Outlook.com not blocking domains IP's originated from Microsoft themselves..

I've gone 300+ reports to all the Microsoft report emailadresses. Yet no response or fix was done. I've been massively spammed by multiple IP's/domains from Microsoft servers and Outlook.com doesn't able the option to block them. (Note: Rules also…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-12T10:33:16.75+00:00
Wilbert van N 0 Reputation points
answered 2026-10-12T23:40:27.5933333+00:00
Ian-T 14,015 Reputation points Microsoft External Staff Moderator
1 answer

Need urgent help with two step verification keeps failing. I am unable to access my hotmail account due to that issue

I urgently need assistance recovering access to my personal Hotmail account. I know my original password, but I am unable to sign in because of an issue with Microsoft's two-step verification process. Here is the exact problem: My account has two-step…

Outlook | Web | Outlook.com | Email
asked 2026-10-10T19:28:07.27+00:00
Jatan Upadhyay 0 Reputation points
commented 2026-10-12T23:40:02.4733333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Time and date of sent emails gets lost when I move them to another folder

Using new outlook for Mac. If I move an email from my sent folder to another folder (which I do all the time for filing purposes) the email's time and date gets set to the time I moved it.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-11T10:40:23.9366667+00:00
Peter Vogel 0 Reputation points
commented 2026-10-12T23:39:16.5466667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Setup Problem

How do I clear a persistent error message when trying to set up Outlook app on a new laptop? Error message: Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException Problem arose after trying to add an iCloud e-mail account with an app…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T16:55:32.83+00:00
Gay Adam 0 Reputation points
commented 2026-10-12T23:37:47.9033333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

sign in to Outlook

I am having a terrible time on this. Spent hours going in circles. Was on chat and it got disconnected. How to I find out what is goin on?

Outlook | Web | Outlook.com | Email
asked 2026-10-11T19:36:51.2266667+00:00
Edward Corcoran 20 Reputation points
commented 2026-10-12T23:37:14.2066667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

MSN account will not deliver Walmart.com emails to any of my boxes.

Since the end of August 2026 I have not been able to receive any emails from Walmart at my MSN account. They aren't in my inbox they aren't in my junk email they aren't in my spam and they aren't in deleted. This makes it impossible for me to be able to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T18:50:35.15+00:00
V 0 Reputation points
commented 2026-10-12T23:36:21.2466667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Outlook is blocking anthropic invite emails. The emails are not going to junk mail, they must be filtered out as they are not in my inbox or junk email

I have a max 5x Claude account that is registered under my [Moderator Note: Personal Info Removed]@hotmail.com email address. I am trying to link that account to a Anthropic console business account and I am not receiving the invite emails. Note that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T19:38:09.19+00:00
Colin Coakwell 0 Reputation points
commented 2026-10-12T23:35:48.39+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Lost access to office after an Apple update

I had a lifetime license on my Mac. I did an update on my computer and lost all my access and more get error messages to input my product code. I cannot locate it & I no longer have access to the email address I used. How can I get my access back?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-12T23:34:12.2466667+00:00
Marty 0 Reputation points
answered 2026-10-12T23:35:22.5633333+00:00

AI answer

1 answer

Sent Email not being received thru App

After a painful 2hours with Microsoft and getting three different people who all said they can't help I am finding it hard to believe I am the only person with this issue When I send email the recipients are not receiving (sent test to myself) I was…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-11T21:52:06.5666667+00:00
Mary Oates 0 Reputation points
commented 2026-10-12T23:32:20.72+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Junk emails arrive in junk folder with red flags

Junk emails come into outlook.com junk folder with red flags. The red flag then puts it in the flag folder. The junk email is correct

Outlook | Web | Outlook.com | Email
asked 2026-10-12T18:45:52.53+00:00
Neal Shulman 0 Reputation points
commented 2026-10-12T23:31:25.3533333+00:00
Neal Shulman 0 Reputation points
1 answer

Outlook for Mac upgrade to version 16.108.2 (26042616) has broken some gmail accounts

Since updating to the latest version of Outlook for Mac version 16.108.2 (26042616) some accounts will no longer sign into gmail to sync. I have tried a number of options to no avail. No matter which approach I've taken it fails with trying to open a…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-12T00:17:14.1+00:00
PaulMalojer-6262 0 Reputation points
commented 2026-10-12T23:31:07.75+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator