160,927 questions with Outlook-related tags

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How do i stop a "Favorites" pop up in Outlook whever I select an email

Whever I click on anywhere in the Outlook window I get a pop up in the upper left which will not go away. I cannot access the tabs for File, Home, Send/Receive and Folder as the pop up blocks it. Right clicking on the pop up does not initate anything.…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-16T00:38:21.71+00:00
Arthur Sevigny 0 Reputation points
2 answers

Email delayed

I sent an important email to my supervisor on may 11th 2026 around 5:40am and then closed my laptop for the day and reopened it to send another email around noon that day. When my supervisor asked me about the email I sent at 5:40am it was not there and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-13T11:09:58.5666667+00:00
Miller, Ymani 0 Reputation points
edited an answer 2026-05-16T00:38:03.6166667+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
2 answers

I want to auto delete items in the "trash" or "delete" folder after 365 days. How do I do that?

I want to auto delete items in the "trash" or "delete" folder after 365 days. How do I do that?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-15T23:47:54.5133333+00:00
Diego Zuniga 0 Reputation points
edited an answer 2026-05-16T00:30:23.28+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

Text verification is not working

Password reset fails as need an email code and a text code. The text code is not working so unable to do a reset

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-15T18:58:13.91+00:00
Paul Carter 0 Reputation points
answered 2026-05-16T00:26:04.2233333+00:00
Darhyl Amizola 41,320 Reputation points Independent Advisor
1 answer

Not getting emails from Yahoo or Gmail

I'm not getting emails sent to me from Yahoo users or Gmail users...I have checked to make sure they are not blocked

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-15T21:10:41.5966667+00:00
SHIRLEY WALKER 0 Reputation points
commented 2026-05-16T00:20:55.3933333+00:00
Carla Hill 0 Reputation points
2 answers

where is a Microsoft live chat link?

My email got hacked. I cannot reset password and login my account. I need to chat with someone.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T22:58:52.8766667+00:00
AM Adopt 0 Reputation points
answered 2026-05-15T23:38:25.7733333+00:00
Darhyl Amizola 41,320 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Microsoft account wont save password

Each time I try to log in, a message tells me I have tried too many times with that password...before I have even added the password!?

Outlook | Web | Outlook.com | Email
asked 2026-04-27T23:31:18.2633333+00:00
Mick K 25 Reputation points
commented 2026-05-15T23:37:22.5266667+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

Outlook won't send from my mobile phone but will receive emails

Outlook won't send from my mobile phone but will receive emails but is fine on my laptop

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-15T14:41:25.75+00:00
Mitch Turner 0 Reputation points
edited an answer 2026-05-15T23:34:30.4333333+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
1 answer

Outlook web outlook.com email

Email problem: Why am I not receiving any emails in Outlook all of a sudden? I am able to send emails out.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T23:21:32.0466667+00:00
Marcia Schonzeit 0 Reputation points
answered 2026-05-15T23:21:50.8666667+00:00
Q&A Assist
1 answer

Account Blocked

Please HELP!!! i am in a terrible no ending loop, i forgot my password to my account and to verify and/or change my password, Microsoft is sending a code to my email that i have no access, so how can i verify if i cant log in?? IT doesnt even give me the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-15T23:13:48.2333333+00:00
DeeVent 0 Reputation points
commented 2026-05-15T23:21:49.4433333+00:00
DeeVent 0 Reputation points
1 answer

email delays

Why are emails to my hotmail account arriving several hours late today?

Outlook | Web | Outlook.com | Email
asked 2026-05-15T22:33:36.79+00:00
Henry Chan 0 Reputation points
answered 2026-05-15T23:21:19.67+00:00
Manoel Barros 18,920 Reputation points Independent Advisor
1 answer

Can no longer access one of my email accounts through Outlook

I keep getting the following banner at the top of one of my email accounts in Outlook. When I follow the link and attempt to sign in, I always get the following error message: PLEASE HELP!!! This specific email account is a secondary account through…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-14T16:33:20.2533333+00:00
Brian Brown 0 Reputation points
commented 2026-05-15T23:20:35.3366667+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

Another email account was blocked from too many login attempts - can't recover

An email I've used for 30+ years was suddenly locked from too many login attempts. I think this occurred because a device was trying to automatically log in. I followed all of the steps to reset the password and it worked, but was quickly locked again…

Outlook | Web | Outlook.com | Email
asked 2026-05-14T16:53:33.32+00:00
Shannon C 0 Reputation points
commented 2026-05-15T23:20:23.3733333+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft blocking emails with security codes from Malwarebytes - how to stop that?

Microsoft is blocking emails with security codes from Malwarebytes when I am trying to sign in Malwarebytes account. I go to sign in page from Malwarebytes site, enter my user name and password. Then Malwarebytes wants to verify my identity and allegedly…

Outlook | Web | Outlook.com | Email
asked 2026-05-13T19:51:25.4066667+00:00
Paul HaTex 0 Reputation points
commented 2026-05-15T23:19:34.31+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

Why I can not download attachements from my hotmail account since yesterday on my laptop?

Why I can not download attachements from my hotmail account since yesterday on my laptop? Although: 1- on the same chrom my colleague is able to do so 2- I tried to download the attachements the desktop and it works well? 3- The engineers here cleaned…

Outlook | Web | Outlook.com | Email
asked 2026-05-14T08:04:51.5333333+00:00
Tamer Abou gharara 0 Reputation points
commented 2026-05-15T23:19:12.5133333+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

Outlook is no longer sending email from my smtp server

My business email stopped sending a few days ago and I received bounce messages. Its trying to send off the outlook.com servers but I am using rackspace smtp servers to send for my domain. I've been doing this successfully for years. Now it stopped…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-15T23:10:09.55+00:00
Jennifer Gregory 0 Reputation points
answered 2026-05-15T23:10:27.1866667+00:00
Q&A Assist
2 answers

Cannot find deleted calendar item in Outlook

Hello, I think I accidentally deleted an "appointment" (really a reminder I set up in Outlook which unfortunately had a lot of notes in it which I would refer back to) this afternoon (Wednesday 5/13/26). My co-worker in IT suggested checking my…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-13T21:13:12.6866667+00:00
Amanda Gagliardi 0 Reputation points
commented 2026-05-15T23:01:13.7366667+00:00
Jay Tr 12,095 Reputation points Microsoft External Staff Moderator
2 answers

I am having issue with hotmail account , unable to recieve emails,

In my hotmail account I am unable to recieve any emails from any domains, checked all settings block list etc. nothing has been changed by me, all was working till yesterday.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-15T08:39:16.8066667+00:00
pramod Daptardar 0 Reputation points
commented 2026-05-15T23:00:15.3366667+00:00
Pamela_78 0 Reputation points
2 answers

How to add a shared outlook account on my iPhone

I have successfully added a shared account to my Mac desktop and my company provided laptop, but am unable to add that shared account to my iPhone outlook. I keep getting the notification that "Authentication Failed" You may not have the right…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-05-14T17:23:21.6233333+00:00
Jennifer Beale 0 Reputation points
edited a comment 2026-05-15T22:52:11.2+00:00
Ruby-N 11,245 Reputation points Microsoft External Staff Moderator
3 answers

Calendar not working in the new Outlook for Teams meetings. It does work in the Classic Outlook.

Calendar not working in the new Outlook for Teams meetings for personal subscription. It does work in the Classic Outlook.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-14T16:27:04.23+00:00
Paul Collingwood 0 Reputation points
answered 2026-05-15T22:46:59.6833333+00:00
Paul Collingwood 0 Reputation points