170,049 questions with Outlook-related tags

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2 answers

How to create a ticket for assistance

It looks like our account has been blacklisted for some reason, we are trying to created a ticket to ask for help in getting our account back to being able to send/receive emails. It is a business account and we do mostly emails so it is very important…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-15T18:29:58.86+00:00
commented 2026-09-16T08:00:15.9733333+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
1 answer

I only want to see working hours on my calendar, and I'm on a PC

I only want to see my calendar (and others) for business hours, maybe 8am to 5pm. I don't want to scroll past 2am to get to our calendars when I'm viewing them. How do I set my view to only show working hours as my default view?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-10-28T16:25:23.29+00:00
Nicole Brennan 5 Reputation points
edited a comment 2026-09-16T07:57:48.8766667+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
3 answers

New Outlook account set up blocked

When attempting to add another Outlook account. The individual received an account creation blocked message saying there was a detection of unusual activity. How do we resolve this issue?

Outlook | Web | Outlook.com | Email
asked 2026-09-15T20:51:44.31+00:00
Ashley Carroll 0 Reputation points
answered 2026-09-16T07:54:26.7866667+00:00
Singh, Akash 0 Reputation points
2 answers

How to fix my outlook which is failing to open

My Outlook cannot open; it says there is an error preventing me from opening it. Therefore, Outlook needs to be closed for that reason.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T07:34:35.78+00:00
Queenster Opoku Agyemang 0 Reputation points
answered 2026-09-16T07:40:39.51+00:00
Singh, Akash 0 Reputation points
1 answer

New Outlook : Gmail account read / deleted messages keep reappearing unread or not deleted

I have been using the new outlook for a while with my gmail account with no issues. Then one week ago, read messages started reappearing unread, and deleted messages were not deleted, event if I made no changes in my new outlook configuration or on my…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-12T17:07:08.1033333+00:00
Christophe C 0 Reputation points
commented 2026-09-16T07:38:14.3033333+00:00
Norah-L 10,580 Reputation points Microsoft External Staff Moderator
2 answers

Request to Recover Outlook Account ******@outlook.com

Hello Microsoft Support, I am trying to recover my old Microsoft Outlook account, ******@outlook.com. I no longer have access to the account and would like help restoring access to it. I am the original owner of this account and can provide information…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T19:57:52.94+00:00
Hunter Gill 0 Reputation points
answered 2026-09-16T07:37:52.9833333+00:00
Hornblower409 14,930 Reputation points
0 answers

LOST EMAILS AFTER A DAY OF RECEIVING THEM

I have a problem. I use an Apple macbook air, and receive and view my emails in my Apple mail through an optusnet..com address. From time to time I lose vital emails that disappear minutes or a few days post receiving them and reading them. If I want to…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-16T07:37:45.1566667+00:00
Andymal 0 Reputation points
2 answers

some of the files in this web page are not in the expected location

365 did an update and now i keep getting a pop up message saying "some of the files in this web page are not in the expected location - down load them?" this is happening multiple times a day and requires multiple click to resolve each time -…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-14T14:43:16.8566667+00:00
Neil Hill 0 Reputation points
commented 2026-09-16T07:33:12.8866667+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
4 answers

Cannot save Junk Email settings in Outlook.com

I cannot save any changes in Junk Email settings in Outlook.com. I cannot remove blocked senders or add trusted senders/domains. Every attempt results in the error message "Couldn't save changes. Something went wrong. Please try again later."…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T07:59:50.39+00:00
Lars Wicktor 0 Reputation points
answered 2026-09-16T07:31:50.8066667+00:00
Hornblower409 14,930 Reputation points
2 answers

I am currently experiencing this download issue as well. I see lots of questions but no answers.

Do we have a solution to this sudden download location anomoly? Mine seems to originate from Outlook because the Chrome setting is set to prompt for a download location. It does not. The attachment on the email pauses then says downloaded. However, I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-10T17:36:59.5+00:00
Rodney Stouffer 0 Reputation points
commented 2026-09-16T07:29:25.49+00:00
Hornblower409 14,930 Reputation points
2 answers

Some strange bug is preventing Outlook from refreshing storage usage by mail

Cleared out around 900+ emails from over the years (which should be around a few GB) and the storage usage didn't go down but went up even after I cleared them out of recover folder also. This bug will prevent me and others from being able to send and…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T18:22:53.8333333+00:00
Chas4 0 Reputation points
answered 2026-09-16T07:27:12.8733333+00:00
Hornblower409 14,930 Reputation points
2 answers

Lost all Current Tasks in Classic Outlook

All my current tasks disappeared in classic outlook. I don't think I did anything to cause that. Need to recover my tasks. Don't see them in deleted, junk, archive. Can't find view to change the view. AI solutions didn't work. Neither did co-pilot.…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T11:35:05.9866667+00:00
Debbie Deland 0 Reputation points
commented 2026-09-16T07:26:51.15+00:00
Aetherin 1,725 Reputation points Independent Advisor
1 answer

I urgently need this escalated to the Data Protection and Tenant Recovery team to reset the MFA registration

I am the Global Administrator for our Microsoft 365 business tenant, and I have been completely locked out of my account for several days with Error 500121. I already have an open support case but have received zero response or follow-up from support. I…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-16T06:43:14.1933333+00:00
Mohammad Zishan 0 Reputation points
answered 2026-09-16T07:18:46.8566667+00:00
JeseminQH 600 Reputation points Independent Advisor
2 answers

I'm willing to pay for support

It seems that MSN has blocked a number of my contacts. And I have played around with the system for hours & hours & hours at this point. The system shows me a brief list of senders that got blocked, probably spammers from the past,…

Outlook | Web | Outlook.com | Contacts
asked 2026-09-15T02:17:31.2433333+00:00
Henry Waxman 0 Reputation points
commented 2026-09-16T07:17:14.46+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
2 answers

Gmail Account Connected to Outlook – Synchronisation Behaviour

Gmail in Classic Outlook My Gmail account functions correctly in Classic Outlook with no noticeable synchronisation issues: Whenever I create a folder in Classic Outlook, it synchronises with Gmail and appears as a label. Likewise, when I create a label…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-14T23:11:21.88+00:00
Samuel Shehata 85 Reputation points
commented 2026-09-16T07:05:30.5366667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

New Outlook - Grouped Emails - Remove Auto Drop-down Feature

I have my emails grouped by conversation. Recently when I click to read an email, the full conversation automatically drops down. I really don't like this feature and prefer to click on the email and manually choose to expand the conversation. I don't…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-15T11:04:20.42+00:00
Cal McCarthy 25 Reputation points
commented 2026-09-16T07:04:04.1533333+00:00
Hornblower409 14,930 Reputation points
1 answer

Subscribe to iCal times off by 2 hrs in outlook.com/outlook(new) vs Thunderbird

I have all my TZ set to my correct TZ. I created a new fresh iCloud calendar and made it public. In Mozilla Thunderbird I replace the URL protocol to https from webcal to https and which Mozilla TB loads the correct times. But when I do the same…

Outlook | Web | Outlook.com | Calendar
asked 2026-09-14T22:11:41.7566667+00:00
Larry R 0 Reputation points
commented 2026-09-16T07:01:16.0033333+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
4 answers

Outlook Calendar Desktop

Hi, Since yesterday, all my events in Outlook Calendar have a white stripe under it. Visually, it looks like all my events are terminating 5 or 10 minutes before the next one. How can I fix it and remove it? Thanks

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T16:41:39.2966667+00:00
Christian de BERAIL 0 Reputation points
commented 2026-09-16T07:00:12.25+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
3 answers

Outlook Email Language Changed to Vietnamese how Do I Change it Back

I've had some issues with my microsoft account being compromised recently. Now when I sign into my email everything is in vietnamese. How do I fix this?

Outlook | Web | Outlook.com | Email
asked 2026-03-15T19:43:02.93+00:00
Xmilar 0 Reputation points
commented 2026-09-16T07:00:10.8033333+00:00
Hornblower409 14,930 Reputation points
1 answer

My Outlook.com account was temporarily locked after sending a legitimate BCC message to 116 friends and family.

My Outlook.com account was temporarily locked after sending a legitimate BCC message to 116 friends and family. I completed the unlock procedure and regained access, but the message was blocked with error 0x80004005 / EC 2850 and an…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T20:00:39.4833333+00:00
Paul Ellenbogen 5 Reputation points
commented 2026-09-16T06:57:25.45+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator