Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
1 answer
Can get some mail, but not all. How do I contact support?
I have a problem where Microsoft's internal settings are out of whack and I get some of my mail, but not all. Happenes every few years and Microsoft fixes it (I have case numbers). Well it happened again, but this time there is no channel for me to…
Outlook | Web | Outlook.com | Email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
New personal Outlook.com account: SMTP AUTH disabled despite OAuth2; receiving and webmail work
I created a new personal Outlook.com account and added it to Thunderbird 153.6.0esr on Windows. Receiving mail through IMAP works. Sending from Outlook webmail also works. Sending from Thunderbird fails with this server response: 535 Authentication…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,438 questions
asked
2026-11-02T18:41:07.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Payne
0
Reputation points
commented
2026-11-02T19:06:34.45+00:00
David Payne
0
Reputation points
2 answers
Issue opening an Exchange on-premise account with New Outlook
Hello, A user in a partner organization used to access a dedicated account on our on-premise Exchange 2019 server, using Outlook 2021. This allowed her to see a shared calendar from a user in our organization. However, her organization has migrated to…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
1 answer
No emails for days
I haven't received any emails for several days. Today all my old emails are gone
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
asked
2026-11-02T19:01:23.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kevin LeFevre
0
Reputation points
answered
2026-11-02T19:02:20.9+00:00
AI answer
1 answer
Can't access my account
I am unable to access my microsoft account and I think it is affecting my phone and computer, as well. I think I was hacked, as this has happened to me before. Please help.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,518 questions
asked
2026-11-02T18:53:40.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 93%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
MATTHEW CRANE
0
Reputation points
answered
2026-11-02T18:54:29.9633333+00:00
AI answer
0 answers
what does this mean
Correlation Id: ff000000-0000-0000-0000-000000000000 Timestamp: 2026-11-02T18:43:12.000Z DPTI: f19d55403e7c9e2271544dda3e673ceea4c9628d0f0bcad0d7c2e058c78f59e4 Message: An unexpected error occurred. Tag: 7q6ca Code: 2147943660
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,325 questions
asked
2026-11-02T18:53:04.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI6%3C/text%3E%3C/svg%3E)
ImNotDave-6879
0
Reputation points
asked
2026-11-02T18:53:04.27+00:00
ImNotDave-6879
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Microsoft Outlook Version 1.2023.526.100 - How to add calendars to the new outlook?
Unable to add calendars to outlook since updating onto the new outlook
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,581 questions
asked
2023-06-07T10:03:24.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
SNODIN Harry
25
Reputation points
commented
2026-11-02T18:39:11.74+00:00
Stefan Blom
356.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How do I get rid of the promotions tag in my email? (Organization / education e-mail)
Where is the toggle-off switch for the promotions tag added to my email? I do not need it, do not want it and do not want AI deciding what to send to my inbox. Please allow me to toggle this off! Moderator note: thread updated with type of e-mail…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,974 questions
asked
2026-10-26T13:02:01.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Joy Weber
25
Reputation points
commented
2026-11-02T18:36:25.2233333+00:00
Stefan Blom
356.7K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
New Outlook Will Not Open Attachments in Desktop Apps
The expected flow it as follows: User receives email with file attached > User previews file, or right clicks on the file > User selects the option to open the file in the Desktop version of an app (Adobe, Excel, Word, etc. same issue across all)…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,581 questions
asked
2026-10-28T13:53:46.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 16%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jacob Wiggs
40
Reputation points
commented
2026-11-02T18:35:27.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 70%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jayvee Michael Zuniga
0
Reputation points
1 answer
I need a new recovery email
I have tired to change the recovery email and add another but I have no success
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,050 questions
asked
2026-11-02T18:24:19.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Deborah Hutchison
0
Reputation points
commented
2026-11-02T18:24:43.39+00:00
Deborah Hutchison
0
Reputation points
1 answer
It seems like my outlook.com account is mixed with someone else's
I get emails sometimes for an "a<removed PII>@outlook.com". It appears he is in the UK. It shows that address in the "to" field, not my address of "a<removed PII>.h<removed PII>@outlook.com" , yet it is…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
asked
2026-10-16T00:48:02.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andy Harris
0
Reputation points
edited the question
2026-11-02T18:23:14.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
How to get emails to stop getting stuck in the outbox in hotmail
My outgoing hotmail emails are constantly getting stuck in the outbox and none of your online suggestions are working to get them cleared. There is no outbox in my outlook email account like the one that shows up in my hotmail account. How can I get them…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
asked
2026-11-02T18:13:34.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 6%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
John Gagnier
0
Reputation points
answered
2026-11-02T18:16:06.7966667+00:00
AI answer
1 answer
Urgent: Unwanted and Suspicious Files in My Personal OneDrive
I have a personal OneDrive account. My Home page displays numerous unsolicited PDF files shared by unknown people. The filenames are suspicious and inappropriate. The files appear under Home and People, but Shared → With you is empty. The three-dot menu…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
asked
2026-11-02T18:13:22.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 53%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
Ulises M
0
Reputation points
answered
2026-11-02T18:13:38.48+00:00
AI answer
1 answer
Email Hacked
Received an email from Amazon saying my email was changed in my Amazon account. I did not do this. Spoke to Amazon and to get my old email back onto my account, I need access to the new account. How do I do this ?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,477 questions
asked
2026-11-02T18:02:38.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 8%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stephanie K. Bourdon
0
Reputation points
commented
2026-11-02T18:11:48.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 99%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
Foad Nouri
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Outlook Message - Billing Problem - There is no billing problem that I can find as Admin
Outlook not receiving email. Message that the account has a billing problem. Click the link takes me to a webpage that has nothing to do with my billing. Checked the Admin and all is ok with no invoices outstanding. At a total loss. Attempts to use their…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,251 questions
asked
2026-11-02T16:00:44.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Pollack
0
Reputation points
edited a comment
2026-11-02T18:06:36.4+00:00
David Pollack
0
Reputation points
1 answer
After Installing 2024-04 Windows Update, Both New and Old Outlook Unusable
After installing the April 2024 Windows Update, about a third of our devices (running Windows 11 25H2) are having major issues with Outlook. Classic Outlook freezes when a new email is received and must be killed from task manager. New Outlook freezes…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,251 questions
asked
2026-04-20T19:41:01.97+00:00
Alex Rourke
306
Reputation points
commented
2026-11-02T18:01:32.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
James E. Mahone
0
Reputation points
0 answers
Outlook.com account hacked, all emails deleted, drafts auto‑created, recovery not working My Outlook.com account appears to have been hacked and I need urgent help
My Outlook.com account was accessed from multiple foreign locations (including Iran, UK, and others) according to the Microsoft account “Recent activity” page. • I changed my password multiple times and turned on two‑step verification (using the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,518 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 50%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
Problemi eliminazione contatti Outlook
Buongiorno, scrivo perchè non riesco a cancellare i contatti da Outlook, mi compare la dicitura "Non è stato possibile eliminare questo contatto", non riesco a risolvere. So che è un problema largamente diffuso.
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,157 questions
asked
2026-11-01T09:10:00.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 4%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Damiano Fiorini
0
Reputation points
answered
2026-11-02T17:27:05.22+00:00
Damiano Fiorini
0
Reputation points
1 answer
One of the answers was accepted by the question author.
apple devices app isn't syncing my PC outlook calendar to iphone calendar
Since iTunes no longer syncs my phone and PC, I have been forced to use the apple devices app. But the apple devices app isn't syncing my PC outlook calendar to my iphone calendar. How do I fix this?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,050 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Error 0x800CCC0E on one email account
I am suddenly getting this constant popup error on contact@******@gmail.com, an address I've had for months now.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,050 questions
asked
2026-11-02T17:15:53.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 83%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gary Jones
0
Reputation points
asked
2026-11-02T17:15:53.5866667+00:00
Gary Jones
0
Reputation points