171,701 questions with Outlook-related tags

Sort by: Updated
0 answers

Hotmail account blocked from sending (550 5.7.520 AS(4810)) and support replies bounce

My Hotmail account, ******@hotmail.ca, is blocked from sending email. Every message I send, to every recipient I've tried, bounces with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) It started on October 10, 2026.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T21:59:55.9333333+00:00
Jeremy Willuhn 0 Reputation points
1 answer

where would xboxlivefamily.com send to so i can enable 2fa for fortnite

where would xboxlivefamily.com send to so i can enable 2fa for fortnite

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T20:41:50.9566667+00:00
Aiden Brock 0 Reputation points
answered 2026-10-10T20:42:32.61+00:00

AI answer

0 answers

Hacker purged inbox & deleted items – Need backend restoration of deleted emails

Hello Microsoft Community and Support Specialists, Earlier today, my account (******@outlook.com) was compromised by an unauthorized intruder who deliberately wiped my emails to cover their tracks. What happened: The hacker emptied my Inbox and purged…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T20:35:16.5033333+00:00
Bora Yıldırım 0 Reputation points
edited the question 2026-10-10T20:37:40.4+00:00
Bora Yıldırım 0 Reputation points
2 answers

Gmail isn't working in Outlook all of a sudden

I've had a gmail account I access via Outlook for years, along with several non-gmail accounts. All of a sudden, the gmail account isn't working. It's not getting all my emails (I've checked it against the account directly on the web). I get a banner…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-09T01:31:30.2133333+00:00
Mathilda Navias 0 Reputation points
commented 2026-10-10T20:37:26.0633333+00:00
Mathilda Navias 0 Reputation points
0 answers

error messages storage full

error messages storage full blocking incoming and outgoing emails after clearing a week ago. One drive is empty and no trash to restore. Email is very small and no trash to restore

Outlook | Web | Outlook.com | Email
asked 2026-10-10T20:08:17.7533333+00:00
Andrew Altholz 0 Reputation points
1 answer

Mac OS 27.0.1 update trouble

Email not working after MacOS 27.0.1 update four days ago. I receive no messages from Microsoft to send codes to add email.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-10T19:59:37.6966667+00:00
Randy Gauger 0 Reputation points
answered 2026-10-10T19:59:52.64+00:00

AI answer

3 answers

some one hacked my account

Someone got access to my account somehow, but I have the email they changed my account to. I have proof it's my account, but I don't know what to do. what should i do

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-11-07T16:32:17.4666667+00:00
Cardona, Caleb 0 Reputation points
commented 2026-10-10T19:52:00.8566667+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
1 answer

import contacts from old outlook to new outlook

import contacts from old outlook to new outlook I followed the instructions and only an icon appears on the new contact list, no information

Outlook | Web | Outlook.com | Contacts
asked 2026-10-10T19:05:40.1666667+00:00
Eleanor Zweigle 0 Reputation points
commented 2026-10-10T19:43:55.2933333+00:00
John Jefferson Doyon 89,540 Reputation points Independent Advisor
1 answer

Mac outlook desktop showing dfferent contacts to office 365 online

I have over 4,000 contacts when I log in online, but I deleted all your contacts from my Mac Outlook account. I can sync between BusyContacts and Outlook on my MacBook, but these changes aren't reflected online or on my iPhone. One other thing - my…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-10T13:49:20.14+00:00
Julian Scott 0 Reputation points
commented 2026-10-10T19:41:00.6233333+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
0 answers

Need urgent help with two step verification keeps failing. I am unable to access my hotmail account due to that issue

I urgently need assistance recovering access to my personal Hotmail account. I know my original password, but I am unable to sign in because of an issue with Microsoft's two-step verification process. Here is the exact problem: My account has two-step…

Outlook | Web | Outlook.com | Email
asked 2026-10-10T19:28:07.27+00:00
Jatan Upadhyay 0 Reputation points
0 answers

my Xbox account is locked and I cannot get it back using the account recovery forms.

I have submitted 15 of them with all of my correct information with the account I've had for 10 years. I even included my card information which I've bought Xbox game pass for years. It will either not respond or it will tell me I did not include enough…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T19:27:19.88+00:00
Kaden Polillo 0 Reputation points
1 answer

How to cancel Microsoft 365 Business Standard

I set up a trial for Microsoft 365 business standard last year and immediately asked to cancel as it didn’t have any features that were different to our family plan. However, it appears it was never cancelled and I have been charged ever since. You’ll…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-09T18:54:28.4866667+00:00
Rob Ellis 0 Reputation points
commented 2026-10-10T19:11:28.51+00:00
Ryan-N 16,135 Reputation points Microsoft External Staff Moderator
1 answer

Emails are being blocked as spam

We are a small club with 195 members, and our emails only go to our members that authorized to be sent emails. All of a sudden all of our emails being sent to any member are being blocked as spam and not delivered

Outlook | Web | Outlook.com | Email
asked 2026-10-10T19:09:34.8766667+00:00
Desert Life Club 0 Reputation points
answered 2026-10-10T19:09:48.7233333+00:00

AI answer

2 answers

repair office program

am unable to open the outlook 13. it is asking to use office repair program

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T18:03:00.11+00:00
Praful Naik personal 0 Reputation points
answered 2026-10-10T18:59:53.5966667+00:00
Daniel Brooks 80 Reputation points
1 answer

cannot receive messages in Outlook.com

I have not been able to receive email messages in Outlook since 25 September.

Outlook | Web | Outlook.com | Email
asked 2026-10-10T18:08:46.26+00:00
GERALD DURKOP 0 Reputation points
commented 2026-10-10T18:55:46.5833333+00:00
John Jefferson Doyon 89,540 Reputation points Independent Advisor
2 answers

How to restore an email alias that was deactivated

I deactivated an old live account email address due to constantly receiving notifications that a bad actor was trying to access the account. I did this by adding a new email address alias and setting it as primary, then deleting the old live.com email…

Outlook | Web | Outlook.com | Email
asked 2026-10-10T17:53:08.0966667+00:00
Brian Bolden 0 Reputation points
answered 2026-10-10T18:52:35.6933333+00:00
EmilyS726 271.7K Reputation points Independent Advisor
0 answers

All Outlook email lost when pointed at a new email server

All Outlook email on my laptop was lost when I changed the mail server. The structure and content of the missing email is still on my iPhone. Is there any way to recover my laptop from my phone?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T18:30:44.1933333+00:00
Denise Clark 0 Reputation points
0 answers

Calendars missing on M365 accounts on Outlook for MacOs (new install)

Installed a fresh version of MacOs. After installing a fresh copy of M365 Apps (direct from portal.office.com), I added my Microsoft 365 account to Outlook. email works fine. - OWA works fine -iOS Outlook works fine. However, on Outlook for MacOS…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-10T16:49:21.16+00:00
Steve Barker 0 Reputation points
commented 2026-10-10T18:11:57.12+00:00
Ryan-N 16,135 Reputation points Microsoft External Staff Moderator
1 answer

Begging for help with Outlook Classic send/receive issues

I have been trying to get help with Outlook Classic send/receive issues periodically for 2 years. One time about a year ago a rep remoted in and set up a new profile but the problem is not resolved. I've been sent multiple links and sets of instructions…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-08T14:22:43.5633333+00:00
Linda Jaros 0 Reputation points
commented 2026-10-10T18:09:11.4833333+00:00
Linda Jaros 0 Reputation points
1 answer

How can I recover my stolen Microsoft account?

My Microsoft account was compromised a few months ago, and I believe the attacker changed the associated email address and security settings. Now, when I try to recover it, Microsoft says the email address isn't recognized. I still have access to the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T15:55:39.84+00:00
Yiğit Uygar 0 Reputation points
edited the question 2026-10-10T18:06:02.92+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator