Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,629 questions
1 answer
IMAP access intermittently blocked for Outlook.com mailbox — "User is authenticated but not connected"
Hello Microsoft Support, I am writing about a persistent IMAP access issue affecting only one mailbox in our setup. Affected account • Email: [Affected email address] • Account type: Personal Microsoft account / Microsoft 365 Family • This…
Outlook | Web | Outlook.com | Email
asked 2026-07-15T12:42:42.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 57.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Muhammad Noor Ullah
0
Reputation points
answered 2026-07-16T08:49:38.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator
0 answers
Images are not displayed in emails, newsletters, or signatures in classic Outlook 2016
Hi, I'm have problem in outlook 2016 after windows update patch july 2016 Security Update for Microsoft Excel 2016 (KB5002886) 64-Bit Edition. Security Update for Microsoft Office 2016 (KB5002273) 64-Bit Edition. Security Update for Microsoft Office…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,740 questions
asked 2026-07-16T08:22:14.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Suradej
0
Reputation points
0 answers
Outlook settings
I need my outlook settings for 14th July 2026 restored.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,740 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 20%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
0 answers
How to Create an Email Group in Outlook?
Hi all, I usually email the same bunch of contacts and it takes too long adding them one by one. I was wanting to create a mail group but not really sure how to access the option and it may be different in New Outlook, as well. I'm hoping there is a…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,143 questions
asked 2026-07-16T08:42:53.4466667+00:00
Lyvera Solen
415
Reputation points
asked 2026-07-16T08:42:53.4466667+00:00
Lyvera Solen
415
Reputation points
1 answer
message saying i denied access t o ggole on my microsft outloook
how to i grant permission for imap be gentle with me i am no longer as tech savvy
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,143 questions
asked 2026-07-16T04:05:15.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 69%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rosina Balmakhun Sankar
0
Reputation points
edited an answer 2026-07-16T08:39:52.0133333+00:00
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to Change Microsoft Account Security Information
Hello, Whenever I try to change my Microsoft account security information, I get a message saying, "Almost there! Just one more step to verify it's you." It then shows a recovery email address that I do not recognize and have never used. I…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,369 questions
asked 2026-07-16T08:29:00.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Max Luke Erathnage
25
Reputation points
asked 2026-07-16T08:29:00.4066667+00:00
Max Luke Erathnage
25
Reputation points
2 answers
Issue with fonts on Outlook for Mac persists in 16.110 (260701318)
As per https://learn.microsoft.com/en-us/answers/questions/5923872/issue-with-fonts-on-outlook-for-mac-version-16-110, the problem persists in 16.110 (26070318). Briefly, it is impossible to set a font in emails because the Outlook application is…
Outlook | MacOS | New Outlook for Mac | For education
Outlook | MacOS | New Outlook for Mac | For education
Using the New Outlook for Mac features in educational settings
244 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
1 answer
How can I add a new member to a distribution list for outlook 365
How can I add a new member to a distribution list for outlook 365
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,095 questions
asked 2026-07-16T03:34:26.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOW%3C/text%3E%3C/svg%3E)
Olivia White
0
Reputation points
answered 2026-07-16T08:25:58.1233333+00:00
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator
0 answers
outlook.com mailbox reduced from 100GB to 15 GB. Microsoft 365 Family is active and shared with my my account. OneDrive shows 1TB
My Microsoft 365 Family subscription is active and shared with my account. OneDrive shows 1 TB, but my [Outlook.com] mailbox has dropped from 100 GB to 15 GB. My mailbox currently contains 17 GB, so the quota was previously higher. Please restore my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,629 questions
asked 2026-07-16T08:16:04.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
ANZE VIDIC
0
Reputation points
asked 2026-07-16T08:16:04.8233333+00:00
ANZE VIDIC
0
Reputation points
1 answer
Email attachments disappear from conversation history only on Windows Outlook after replying or receiving a reply from another person.
I am experiencing an issue in the Outlook desktop application for Windows where email attachments disappear from active conversation threads. This does not happen for all emails, but when this issue does occur, I can initially see and open an attachment…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,740 questions
asked 2026-07-14T13:55:54.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 30%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOH%3C/text%3E%3C/svg%3E)
Omanakuttan, Harikrishnan @ London
0
Reputation points
commented 2026-07-16T08:15:07.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
22,875
Reputation points Microsoft External Staff
Moderator
2 answers
#All my Contact Lists are suddenly empty - what can I do?
The visual layout of Outlook on my iMac desktop computer changed recently. I've now discovered that all the various Contact Lists that I have carefully created and saved over many years are empty. There are no contacts in any of these lists. What am I…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,581 questions
asked 2026-06-25T05:28:08.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 51%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Teresa Pitt
0
Reputation points
edited a comment 2026-07-16T08:14:45.59+00:00
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator
1 answer
My outlook is offline, how to I activate it?
Hi, my outlook is offline and I need to activate this online. How do I do this?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,740 questions
asked 2026-07-14T12:16:30.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 16%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
cyrilcpt cyrilcpt
0
Reputation points
commented 2026-07-16T08:12:50.3466667+00:00
Rin-L
22,875
Reputation points Microsoft External Staff
Moderator
1 answer
Can not log into Outlook for a work account
I have recently been given details to my new Microsoft work account. I can log into co pilot M365, and my account management centre so I can see that my account is working. However I can not seem to log into Outlook. No Outlook app appears on my co pilot…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,114 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
3 answers
Issue with fonts on Outlook for Mac version 16.110 (26061317)
Device affected: MacBook Air, Apple M3 Following the update to the latest version of Outlook for Mac (16.110) some of our users are experiencing inconsistencies with fonts when drafting a new email, or replying to an email. The user can type in the…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,851 questions
asked 2026-06-18T16:07:18.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Burney
130
Reputation points
answered 2026-07-16T08:11:41.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Andy LAW
30
Reputation points
1 answer
Outlook.com is not receiving emails or Emails are not being delivered to my @msn.com account from @pnb.bank.in domain
Outlook.com is not receiving emails or Emails are not being delivered to my @msn.com account from @pnb.bank.in domain I am able to send them.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,369 questions
asked 2026-07-16T03:37:42.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
IFTIKAR CHOWDHURY
0
Reputation points
commented 2026-07-16T08:11:34.63+00:00
IFTIKAR CHOWDHURY
0
Reputation points
0 answers
Outlook mail hotmail
Bonjour, je ne reçois plus de mail depuis Samedi 11 juillet 2026 Outlook mail hotmail Je reçois seulemnt quand je m'envoie un mail à moi même Pourriez vous m'aider Mr Ostertag
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,143 questions
asked 2026-07-16T07:58:06.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 52%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sébastien OSTERTAG
0
Reputation points
asked 2026-07-16T07:58:06.5233333+00:00
Sébastien OSTERTAG
0
Reputation points
1 answer
Outlook hacked
My personal outlook has been hacked. I have my Microsoft 365 for home subscription. I use this only for the one drive, so the recovery form is not very helpful as it asks who I have emailed recently and what the subject line was, but I've not used this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,369 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
1 answer
Hacked account - attacker changed 2FA/Authenticator and recovery email, recovery form ignored
My Microsoft account was hacked. The attacker changed the password, set up their own Authenticator app, and changed the recovery email — so I no longer have access to any of the current verification methods. I submitted the account recovery form (acsr)…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,369 questions
asked 2026-07-15T14:27:38.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 90%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pongpon MOOMON
0
Reputation points
answered 2026-07-16T07:52:36.8+00:00
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator
1 answer
Profile on Outlook Classic not the same as Word, Excel, etc.
I am a 365 subscriber. I use outlook classic on desktop and my profile at the top right appears with different letters (old name prior to name change) than the initials on my 365 account and all the other apps. I was on chat with MS support tonight who…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,143 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
1 answer
Outlook for Mac does not display my inbox and folders page correctly.
I was using Outlook (Legacy version) for my MacBook today without any issues whatsoever. However, when I opened Outlook this evening, the placement of items on the screen showed large gaps between the top menu line (Home-Organize-Tools) and the toolbar…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,700 questions
asked 2026-07-16T02:42:16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 59%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Donald Koliha
10
Reputation points
edited an answer 2026-07-16T07:39:10.5833333+00:00
Victor1-V
10,245
Reputation points Microsoft External Staff
Moderator