Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,935 questions
1 answer
hola quiero seguir con esta solicitud Nota del moderador: Se ha eliminado información de identificación personal (PII).
Gracias por contactar con el soporte de Microsoft. Me llamo Jan. Por favor, tome nota de este número de solicitud de servicio respecto a su preocupación hoy. Esto servirá como referencia para nuestra conversación. Nota del moderador: Se ha eliminado…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-02T13:43:22.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Maria Pia Lopez Benitez
0
Reputation points
edited the question
2026-10-03T03:21:14.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
2 answers
I am unable to receive emails in my account
I am currently unable to receive emails in my account. I believe i was hacked a couple weeks ago because friends reported getting strange emails from my account asking for gift cards which I would never do. I have not received any of my regular email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-03T03:01:19.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Laura Wachter
0
Reputation points
answered
2026-10-03T03:07:25.1+00:00
Laura Wachter
0
Reputation points
1 answer
issue with sending email to outlook domain
I m facing issue with sending email to outlook domain note that i can receive from any outlook email account i tried to delisted my IP no one answer unfortunately
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-01T16:50:39.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 5%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CDS
0
Reputation points
answered
2026-10-03T02:54:43.91+00:00
Hornblower409
16,050
Reputation points
3 answers
Outlook for mac search not working after migration to new mac
Outlook for Mac Legacy search is not finding historical emails after moving Outlook from a 2013 MacBook Pro to a new 2026 MacBook Pro. All the old emails are present and can be opened manually, including emails going back many years, but Outlook Search…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
2 answers
Forced to create an outlook alias when login into mail.com, now all lost
Hello, I wanted to login to my mail.com account and was asked to create an outlook.com alias. Now all messages, archive etc. are empty; I cannot switch accounts as under profile there is only outlook.com - nor does it recognise me being logged in so that…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,759 questions
asked
2026-02-21T12:16:15.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TR
0
Reputation points
commented
2026-10-03T02:46:08.35+00:00
Hornblower409
16,050
Reputation points
1 answer
Issue with Office 2024 and Outlook 2016 Licensing
I purchased a Lenovo ThinkBook 16, which was delivered with Office 2024. Since Office 2024 does not include Outlook, I installed Office Home & Business 2016, which includes Outlook. I am quite comfortable using Outlook 2016 from Office Home &…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-10-01T14:35:54.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 85%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dinesh
0
Reputation points
edited a comment
2026-10-03T02:22:52.6633333+00:00
Hornblower409
16,050
Reputation points
3 answers
Outlook/Hotmail seems to be blocking some essential emails.
I am having the same problem that was reported by another user in January. I'm trying to login to a site that uses a two-step process. The second step is in that login process is that the site sends an email with a Iogin link. I have been able to login…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Will the Note Button for Notes in Outlook Every come back?
We have several (hundreds) of clients that make use of the Outlook Notes integrated app. We are aware that the clients can use the separate app Sticky Notes (which appear to sync with the Outlook Folder (for now), or they could move to OneNote (many…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,463 questions
asked
2026-10-01T12:17:22.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQC%3C/text%3E%3C/svg%3E)
QUINN, CHRISTOPHER
0
Reputation points
commented
2026-10-03T01:52:58.5333333+00:00
Hornblower409
16,050
Reputation points
1 answer
Email delay holds epic account hostage
I get email notification but it takes a long long time. When I get my code the session has timed out on my browser to actually use the code. This isn't an issue with GMAIL, I get my codes right away with my other epic account. This is something…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-03T01:52:15.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Titus
0
Reputation points
answered
2026-10-03T01:52:29.39+00:00
AI answer
2 answers
What is my password
I cannot find my password anywhere when I sign out it goes to facial recognition to sign me in how can I find my actual password
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,759 questions
asked
2026-10-02T22:56:17.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jen S
0
Reputation points
answered
2026-10-03T00:53:35.8866667+00:00
Manoel Barros
22,045
Reputation points
Independent Advisor
2 answers
How to reactivate my desktop email functions
My outlook on desktop worked fine until I went travelling just over 2 weeks ago. I used an IPAD to access my emails using BT app and that still works but I wish to get back to using my desktop as the default for my emails using Outlook. Any ideas please
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-10-02T16:44:36.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 4%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Peter Goldson
0
Reputation points
answered
2026-10-03T00:25:36.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
1 answer
Changed Outlook icon doesn't appear in the taskbar
Windows 10, Outlook (2024?) ver 1.2026.915.300: I changed the desktop icon for Outlook to the orange/white version, I want the revised icon in my taskbar. I removed the blue envelope icon from the taskbar, then performed the unpin/pin to taskbar of the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
1 answer
delete account
my account was hacked and i want to close it but it will not let me close my account
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-02T19:21:47.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andre Mccoy
0
Reputation points
answered
2026-10-03T00:15:51.4966667+00:00
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Email synching between platforms
The outlook emails on my native iPhone mail app do not sync with outlook emails on laptop. Step-by-step guidance or chat requested.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-03T00:14:15.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 45%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lois Williams-Norman
0
Reputation points
answered
2026-10-03T00:15:17.7833333+00:00
AI answer
1 answer
Wrong name associated with my e-mail address
Hi - when I type my own email address into a new e-mail, it shows "Moderator note: PII removed" instead of my correct name. When I look at my web profile it shows the correct name. I can't seem to delete the incorrect name from the drop down…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-02T19:04:50.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Julian Proddow
0
Reputation points
edited an answer
2026-10-03T00:13:38.03+00:00
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
3 answers
Outlook Repeatedly Asks For Yahoo Mail Password
Outlook repeatedly / randomly asks for my Yahoo Mail password multiple times each day although I'm already logged in. It is becoming completely disruptive.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-09-28T16:58:01.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 43%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tom Womack
5
Reputation points
commented
2026-10-03T00:09:53.5733333+00:00
Hornblower409
16,050
Reputation points
1 answer
My email not sending.
I set up my email account and used to communicate with people via email. Why aren't my emails being sent to the recipient now? Moderator note: PII removed
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,008 questions
asked
2026-10-02T18:36:03.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 25%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohammadamin Shaker
0
Reputation points
edited the question
2026-10-03T00:08:15.0966667+00:00
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Deleted the text in the body of the letter and I could not restore
I was drafting a letter in outlook and accidentally deleted of the body of the letter. The draft is there but not the body of the letter. Anyway to retore the letter?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-10-02T21:14:41.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
Wendy Arnold
0
Reputation points
answered
2026-10-02T23:57:30.1266667+00:00
Jeronimo Fuerte
46,645
Reputation points
Independent Advisor
2 answers
Lost saved emails after upgrading to Office 365
A couple of days ago, against my better judgement, I upgraded from Office 2024 HB to Office 365. During the process I lost all of my saved emails, some as old as 20 years that meant something to me. Since then, I have saved other emails, but when I open…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-02T14:56:54.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 84%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Martin Brown
0
Reputation points
answered
2026-10-02T23:49:46.78+00:00
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
1 answer
When trying to print email messages, it is greyed out and cut off at the bottom and side and no way to close it.
When I try to print an email message, it is greyed out, cut off on the right and bottom and there is no way to close it.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-02T17:56:19.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gisele M. Nadeau
0
Reputation points
edited an answer
2026-10-02T23:42:30.07+00:00
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator