Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,626 questions
2 answers
I know my Microsoft account password but lost my old recovery phone
Hello, I need some advice. I have a very old Microsoft account <PII removed>@outlook.fr. I finally remembered the correct password, and Microsoft accepts it, but then asks me to verify using an old Moroccan phone number that I no longer have. The…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-26T12:05:02.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Souhail ZIYADI
0
Reputation points
answered 2026-07-31T04:09:57.3033333+00:00
Hornblower409
11,480
Reputation points
0 answers
My address keeps changing to flybuy's rewards.
My Microsoft account shows my christian name as Flybuy's and surname as Rewards. I've changed it and saved but it reverts back. I receive postmaster emails for undelivered mail for flybuy's points.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,626 questions
asked 2026-07-31T04:08:23.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
robert wilson
0
Reputation points
asked 2026-07-31T04:08:23.2+00:00
robert wilson
0
Reputation points
2 answers
Submit a ticket for help
I need to submit a help desk ticket and receive support to remediate my email issues.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,812 questions
asked 2025-12-01T17:51:42.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Erica Bustinza
20
Reputation points
commented 2026-07-31T04:02:59.3966667+00:00
Hornblower409
11,480
Reputation points
3 answers
How do I retrieve a deleted email
I have deleted a email which I would like to recover. Can you please advise how I can do this. Thank you
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,266 questions
asked 2025-11-30T21:15:52.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 1%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Bereziak
0
Reputation points
commented 2026-07-31T03:57:08.1633333+00:00
Hornblower409
11,480
Reputation points
1 answer
Konto im neuen Outlook einrichten
Bei mir wurde das neue Outlook installiert. Ich kann mich mit meinem E-Mail Konto nicht anmelden. Es wird nach einem APP Passwort gefragt. Das habe ich bei der Telekom eingerichtet. Trotzdem wird beim Verwenden von diesem App Passwort mein E-Mail-Konto…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,737 questions
asked 2026-07-30T15:17:40.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 98%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrea Meier
0
Reputation points
answered 2026-07-31T03:40:45.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
12,910
Reputation points Microsoft External Staff
Moderator
0 answers
i accidentally deleted 20k emails fro my inbox. how do I get them back please?
i accidentally deleted 20k emails fro my inbox. how do I get them back please?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,870 questions
asked 2026-07-31T03:38:47.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 35%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
sian daley
0
Reputation points
asked 2026-07-31T03:38:47.23+00:00
sian daley
0
Reputation points
0 answers
outlook.com mailbox issues
My Outlook.com mailbox is corrupted. Existing email bodies have been replaced. "My Outlook.com mailbox appears to be corrupted. Email bodies from messages dating back to 2012 have been replaced with the same sextortion message. This happens on…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,870 questions
asked 2026-07-31T03:36:10.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Goodall
0
Reputation points
asked 2026-07-31T03:36:10.7366667+00:00
Michael Goodall
0
Reputation points
1 answer
My emojies / stickers and stock images are no longer loading in Outlook, any tips?
I used to be able to insert emojis / stickers / stock images in an e-mail on Outlook, now when I click on insert - I just keep getting a "Graphics" window opening up that tells me "sorry we didn't find anything". Wondering what the…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,705 questions
asked 2026-07-30T11:51:40.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 0%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Ciaran Nolan
0
Reputation points
answered 2026-07-31T03:32:53.3933333+00:00
Alice-N
12,910
Reputation points Microsoft External Staff
Moderator
2 answers
How to recover missing emails
My emails from all folders from June 4, 2026 through June 19, 2026 have disappeared. Tried to recover them as instructed by the AI chat but nothing changed. Is there a way to recover two weeks of missing emails? I’ve attempted this both through the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,870 questions
asked 2026-07-27T02:37:55.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gene and Annette Vinik
0
Reputation points
answered 2026-07-31T03:16:50.1666667+00:00
Gene and Annette Vinik
0
Reputation points
6 answers
New Outlook for Windows 11 doesn't perform the rules
I'm getting tons of junk mail every day. Most of them use my mail id: [Moderator note: PII removed] but use different email server names. I've added two rules, see below. The XXX1 one for a specific server name, and a generic one JunkFromG_R, for…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,737 questions
asked 2026-07-26T20:02:05.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gary Rosenfeld
0
Reputation points
commented 2026-07-31T03:12:30.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,840
Reputation points Microsoft External Staff
Moderator
1 answer
outlook account got hacked by a data breach, got a bunch of extortion emails. trying to pinpoint a script still running.
was able to put on 2fa and log out of the other devices on the account, it's been a couple hours and i havent seen them get back in in the activity log, however it is still doing this weird thing where it keeps creating emails. they were being sent to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,626 questions
asked 2026-07-30T06:23:39.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Brannan North
0
Reputation points
answered 2026-07-31T03:10:03.8233333+00:00
Alice-N
12,910
Reputation points Microsoft External Staff
Moderator
0 answers
Outlook2016 Attachment issue
在outlook主界面双击点开一封邮件，此时新开了一个窗口，该窗口为我点开邮件的窗口，我将该邮件的附件复制到桌面，完成该操作outlook的主界面会自动关闭，这是为何，已经排查不是com加载项的问题
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,812 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I have Gmail on the computer outlook and Live just shows outlook items from my old shared calendar that no longer works
Hi I seem to have 2 different outlook accounts going on and can't figure out what happened. When I use the outlook app on my computer, my G forwards. When I used Live, I get this long series of letters and [PII: Removed]@outlook.com. My husband and I…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,840 questions
asked 2026-07-29T00:00:03.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Debra Bartleson
0
Reputation points
accepted 2026-07-31T03:07:40.1166667+00:00
Debra Bartleson
0
Reputation points
1 answer
I'm not receiving emails from a specific sender
Hello, I'm not receiving emails from a specific sender. I tried using my Gmail account, and I received the email without any issues. It seems the problem is not with the sender but with my Hotmail account. I have already checked my Junk folder, storage,…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,870 questions
asked 2026-07-30T23:33:39.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yaeweon Shim
0
Reputation points
edited an answer 2026-07-31T03:03:48.11+00:00
Jeronimo Fuerte
43,650
Reputation points
Independent Advisor
1 answer
My email will not receive emails from 2 senders properly.
I have 2 senders that their emails always used to come through. Now they do not. They do not go to any other folder as well. I check by blocked sender list. They are not on it. I added them to a safe sender and still no success. With the one company it…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,107 questions
asked 2026-07-31T02:19:22.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 28.000000000000004%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Al's Truck and Tractor Repair LTD
0
Reputation points
answered 2026-07-31T03:03:17.78+00:00
Jeronimo Fuerte
43,650
Reputation points
Independent Advisor
1 answer
Spam junk emails, calendar events being added and added to groups issues related to spam porn junk emails
I am getting 10s of junk emails every day which are spam emails related to porn/dating. Titles always have emojis in them. The senders address changes every time when you receive these junk emails, you also end up getting a event added to your personal…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,626 questions
asked 2026-07-30T19:18:25.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
katy huntington
0
Reputation points
answered 2026-07-31T03:01:59.5633333+00:00
Alice-N
12,910
Reputation points Microsoft External Staff
Moderator
1 answer
My Outlook.com account continues to suggest obsolete recipient addresses from a former employer with my name obviously
My Outlook.com account continues to suggest obsolete recipient addresses from a former employer with my name obviously and other old work addresses. have already: Removed all contacts. Cleared the Auto-Complete list. Tested in Outlook on the web…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,107 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 92%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Unable to add icloud account to outlook-Support is Nonexistent
I previously had added my icloud email to outlook. It logged me out and I could not log back in. I deleted the account and cannot add it. It appears there is no real support. It's nonresponsive chatbots that provide advice and help articles on…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,737 questions
asked 2026-07-30T20:43:19.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 57.99999999999999%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hans Graff
0
Reputation points
answered 2026-07-31T02:36:28.9533333+00:00
Alice-N
12,910
Reputation points Microsoft External Staff
Moderator
1 answer
Item count disappeared from "Recover items deleted from this folder" banner in new Outlook
Hi, Until about a week ago, the banner at the top of the Deleted Items folder in new Outlook for Windows showed the number of recoverable items as a blue hyperlink, e.g. "Recover items deleted from this folder (82 items)". After a recent…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,184 questions
asked 2026-07-31T00:43:09.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 48%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Roman Soliienko
0
Reputation points
edited the question 2026-07-31T02:15:13.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
My alias got deleted
My alias got deleted 5 days ago by my son this account has my entire life in it I reslly need to recover it how do I do it if there is a way I'm really desperate to
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,626 questions
asked 2026-07-30T21:41:41.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 10%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Naji Shennekji
0
Reputation points
commented 2026-07-31T02:14:51.98+00:00
EmilyS_726
23,510
Reputation points
Volunteer Moderator