164,547 questions with Outlook-related tags

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4 answers

Link Preview and Common Solutions not working

Link Preview in not working in my new emails. When I paste a link, it won't load the preview. I have changed and saved the toggle in Settings, Mail, Compose and reply > Link preview and restarted Outlook in between each save. I have also done this…

Outlook | Web | Outlook on the web for business | Email
asked 2025-11-07T19:56:43.28+00:00
AmyR-4033 35 Reputation points
edited an answer 2026-07-04T18:35:44.2866667+00:00
Hornblower409 10,575 Reputation points
1 answer

Not receiving Focused emails in hotmail, but receiving Junk Emails

We are receiving junk emails but have not received emails from our contact list in a week. This is both mobile (iphone) and desktop (PC). Help

Outlook | Web | Outlook.com | Email
asked 2026-07-04T17:06:52.1366667+00:00
Sue and Glen Fox 0 Reputation points
answered 2026-07-04T18:34:53.29+00:00
Jeronimo Fuerte 41,425 Reputation points Independent Advisor
0 answers

Need to update phone number. deleted old one and cannot add new one. cannot use two step sign in without a number

I have had a new phone number. I went into MSN to change the phone number, and the only choice was to delete the old number. The system will not allow me to enter a new number under any circumstances, and this makes it so I cannot get a confirm code,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-04T18:25:01.9566667+00:00
Bob Rogers 0 Reputation points
0 answers

I am not able to receive any new e-mails on my Microsoft /Outlook a/c since last 24 hours. Please call me at 610-613-9601 Thanks, JIMMY.

I believe my Microsoft e-mail a/c was compromised. I can sign into my account but I am not able to receive any new e-mail messages since 48 hours. I checked with Apple support and with T Mobile technician but they could not fix this. Looks like a…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-04T18:17:41.8266667+00:00
Jimmy Bharucha 0 Reputation points
commented 2026-07-04T18:23:05.69+00:00
Jimmy Bharucha 0 Reputation points
0 answers

Deleting email in the Inbox deletes but email remains in the Inbox.

This is kind of driving us buggy. On my wife's laptop with Win10 and Office 2019, when she opens Outlook and receives new email she can read it and then delete it. It shows up in the Deleted Folder but also remains in the Inbox and cannot be removed…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-04T18:06:37.9566667+00:00
Ron Craig 0 Reputation points
2 answers

Can not sign in to Hotmail

Why can I not sign in to my Hotmail/Outlook accounts? It says, "We can not sign you in right now. Please try again later."

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-25T20:37:47.32+00:00
Melodee Bonnes 10 Reputation points
edited a comment 2026-07-04T18:02:58.01+00:00
Airbus A350 7,385 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Is this email legit? I was selected to receive 1 million pound sterling from...

(Link Removed by Moderator). Does this email is legit? I want to know if this just new tech they are developing...

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-04T11:19:25.36+00:00
Azry Hariz bin Mohd Johari 0 Reputation points
accepted 2026-07-04T17:50:17.46+00:00
Azry Hariz bin Mohd Johari 0 Reputation points
1 answer

outlook keeps asking for password and then says new acct

Cannot open outlook asks for password for my acct and then says acct not found new acct

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-04T17:04:25.9266667+00:00
James Mitchell 0 Reputation points
edited an answer 2026-07-04T17:44:08.9966667+00:00
John Jefferson Doyon 76,640 Reputation points Independent Advisor
0 answers

Unable to use templates in new outlook

I have accessed many guides for setting up templates in new Outlook. None work. The controls they say to use are nowhere to be found in my outlook - they don't show up. Not the ... or the save as menu, or any other. Do I have to uninstall and reinstall…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-04T17:35:52.85+00:00
Paul Cardin 20 Reputation points
1 answer

tried to change my email password getting message below We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."

We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-04T16:51:11.84+00:00
judy goldy 0 Reputation points
answered 2026-07-04T17:33:20.47+00:00
Brian Tillman 26,060 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My microsoft account was recently hacked but I managed to take it back and now I have a few questions...

Recently my microsoft account has been hacked. The hacker figured out the password to two of my gmails I use (one for gaming and one for work). Im not surprised that they got both since they share the same password. This all seemed to have started mid…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-04T02:30:25.7066667+00:00
Justin Ingratta 20 Reputation points
commented 2026-07-04T17:28:46.3233333+00:00
Justin Ingratta 20 Reputation points
0 answers

My account was hacked

I got a situation like the image, is there a way to get it back?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-03T15:42:16.1633333+00:00
중겸 김 0 Reputation points
edited a comment 2026-07-04T17:15:28.2366667+00:00
simo-k 86,915 Reputation points Volunteer Moderator
2 answers

How to get back emails before 2007 in hotmail account

I don't seem to be able to find the emails I received or sent before 2007 in my hotmail account. I never deleted them.

Outlook | Web | Outlook.com | Email
asked 2026-01-14T20:49:54.4933333+00:00
Qiu Wen Li 0 Reputation points
answered 2026-07-04T17:10:52.2466667+00:00
ShaZ 0 Reputation points
1 answer

how to delete an unauthorized group in outlook

How do I remove an unauthorized group in outlook that was created by a hacker who functions as the group administrator

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-04T16:16:02.87+00:00
Cathy Viveiros 0 Reputation points
answered 2026-07-04T16:58:51.91+00:00
Sumit D - IA 172.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

CLASSIC CALENDAR

please can anyone tell me how to get my classic calendar back???? i lost in a new one popped up which is AWFUL, and it's empty and doesn't scroll up or down. I spent over an hour working with the AI support, but, nothing helped.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-27T18:58:07.1+00:00
Florence 40 Reputation points
answered 2026-07-04T16:55:34.99+00:00
Florence 40 Reputation points
1 answer

Gaming Hotmail account is not found.

Hi. I'm trying to access my email account that's registered to a profile on my gaming console. However, I tried to log into it again recently after I believe 1-2 years of inactivity, I cannot access it on my console. When I try to access the email itself…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-04T14:12:57.2133333+00:00
Viri. V 0 Reputation points
commented 2026-07-04T16:54:42.6+00:00
Nathan R 0 Reputation points Independent Advisor
1 answer

My email account will not send emails.

I have called and even got a representative to get into my computer but he could no fix the problem. When will it be fixed?

Outlook | Web | Outlook.com | Email
asked 2026-07-03T17:14:13.7566667+00:00
Slim Adkison 0 Reputation points
edited an answer 2026-07-04T16:53:26.4166667+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
1 answer

image size in email

The images are too large in received emails. How can I fix it?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-04T16:01:41.96+00:00
Jerry Mastriano 0 Reputation points
answered 2026-07-04T16:49:47.9033333+00:00
Sumit D - IA 172.1K Reputation points Independent Advisor
1 answer

Can not log in to my new Outlook.com account

I just created a new outlook.com email account and I logged out by accident. I tried to log back in but it keeps saying my password is wrong. I haven't sent any emails from this new account so account recovery does not work. I know the account is active…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-04T15:31:57.17+00:00
Theresa Mason 0 Reputation points
answered 2026-07-04T16:06:44.9266667+00:00
Darhyl Amizola 45,710 Reputation points Independent Advisor
0 answers

I want to recover my old E Mail

When recently I installed Windows 11 my old E Mail (<Mod remove PII> @outook .com ) was mot activated and I was asked to sign in. I was unable to recall my Password.. I would like to recover this E mail account. I have created a new E mail…

Outlook | Web | Outlook.com | Email
asked 2026-07-04T16:03:51.88+00:00
James Lines 0 Reputation points
edited the question 2026-07-04T16:06:26.2966667+00:00
simo-k 86,915 Reputation points Volunteer Moderator