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Visual Communication and Design, Now with Audio!

Good-looking information just works better.

It seems that there are not a lot of writers with programming experience who are looking for a...

Author: HarryMiller Date: 08/15/2006

Marketing provides the product content that customers read first. This content introduces customers...

Author: HarryMiller Date: 07/31/2006

Graphic artists and designers are an important part of documentation, but until lately I didn't look...

Author: HarryMiller Date: 07/27/2006

I want to use more illustrations and other graphics in our documentation. Graphics can help clarify...

Author: HarryMiller Date: 07/21/2006

What is it that programmer writers do? How do they prepare to become programmer writers? I asked...

Author: HarryMiller Date: 07/12/2006

Developer Division User Education has recently created new positions for content architects. These...

Author: HarryMiller Date: 07/07/2006

One of the writers on my team, McLean Schofield, recently returned from a week at Tech·Ed 2006 in...

Author: HarryMiller Date: 06/26/2006

There has been a lot of discussion on the Web since the announcement of the MSDN Wiki. I talked with...

Author: HarryMiller Date: 06/21/2006

Tokens are markers that we can use in the documentation to represent product and feature names that...

Author: HarryMiller Date: 06/19/2006

It was review day for writers and editors, so we spent some time writing up our accomplishments for...

Author: HarryMiller Date: 06/15/2006

In this short podcast I talk about how I try to preserve the author's voice while still making it...

Author: HarryMiller Date: 06/12/2006

Sean makes sure that all documentation from the developer division is translated, and in some cases...

Author: HarryMiller Date: 04/13/2006

One of the things I've noticed lately is how much I've been trimming out extra words. Sometimes...

Author: HarryMiller Date: 01/27/2006

It's copyediting time for me. On my team, that means a lot of topics are all now ready for me to do...

Author: HarryMiller Date: 12/15/2005

The Microsoft Manual of Style for Technical Publications is our house style guide, of course. It...

Author: HarryMiller Date: 11/22/2005

We have had a couple of offsite meetings in the past two weeks to prepare for the next version of...

Author: HarryMiller Date: 11/10/2005

Eli is a programmer/writer on the Visual Studio core IDE team. One of the features she writes about...

Author: HarryMiller Date: 10/24/2005

Tonda is the content discoverability editor for Visual Studio 2005. We talked about what a...

Author: HarryMiller Date: 10/14/2005

We decided to call the new topics "walkthroughs," and give them titles that describe the end-to-end...

Author: HarryMiller Date: 10/11/2005

My team is discussing how we can make some new topics discoverable, so that the target readers can...

Author: HarryMiller Date: 10/05/2005

I just watched two usability study participants use our tools (Microsoft Visual Studio 2005 Tools...

Author: HarryMiller Date: 09/21/2005

I just finished a two-day training class on managing structured content. The main ideas in the class...

Author: HarryMiller Date: 09/16/2005

I interviewed Paul Cornell, a documentation manager for the Microsoft Visual Studio Tools for the...

Author: HarryMiller Date: 08/30/2005

I finished the last content quality class of the series. This session was less formal than the...

Author: HarryMiller Date: 08/25/2005

In the developer division, all technical editors are primarily "developmental editors." Our main...

Author: HarryMiller Date: 08/17/2005

This week we started off by talking about how to make Help accessible to people with disabilities....

Author: HarryMiller Date: 08/10/2005

An interesting post on The Old New Thing blog. He points out that it's not easy to use comparisons...

Author: HarryMiller Date: 08/09/2005

I interviewed Jo Molnar, a technical editor on the SDK team here at Microsoft. We talked about his...

Author: HarryMiller Date: 08/04/2005

I attended part two of the content quality class today. We talked about globalization, localization,...

Author: HarryMiller Date: 08/03/2005

I attended part one of a four-part class on content quality today. Each class is four hours long....

Author: HarryMiller Date: 07/27/2005

The documentation team I'm on is starting to write topics for a new product. It's a fairly small...

Author: HarryMiller Date: 07/22/2005

The next version of Windows has the code name Longhorn. That's not really a secret; you can read...

Author: HarryMiller Date: 07/20/2005

A couple other technical editors here at Microsoft have recently posted their thoughts. Mike Pope:...

Author: HarryMiller Date: 07/15/2005

When I was doing mostly writing, the usability engineer for my team told me to write all topics in...

Author: HarryMiller Date: 07/14/2005

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