Tutorial: Azure Active Directory single sign-on (SSO) integration with Drift
In this tutorial, you'll learn how to integrate Drift with Azure Active Directory (Azure AD). When you integrate Drift with Azure AD, you can:
- Control in Azure AD who has access to Drift.
- Enable your users to be automatically signed-in to Drift with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get a free account.
- Drift single sign-on (SSO) enabled subscription.
In this tutorial, you configure and test Azure AD SSO in a test environment.
- Drift supports SP and IDP initiated SSO.
- Drift supports Just In Time user provisioning.
Identifier of this application is a fixed string value so only one instance can be configured in one tenant.
Add Drift from the gallery
To configure the integration of Drift into Azure AD, you need to add Drift from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type Drift in the search box.
- Select Drift from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.
Configure and test Azure AD SSO for Drift
Configure and test Azure AD SSO with Drift using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Drift.
To configure and test Azure AD SSO with Drift, perform the following steps:
- Configure Azure AD SSO - to enable your users to use this feature.
- Configure Drift SSO - to configure the single sign-on settings on application side.
- Create Drift test user - to have a counterpart of B.Simon in Drift that is linked to the Azure AD representation of user.
- Test SSO - to verify whether the configuration works.
Configure Azure AD SSO
Follow these steps to enable Azure AD SSO in the Azure portal.
In the Azure portal, on the Drift application integration page, find the Manage section and select single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section the application is pre-configured in IDP initiated mode and the necessary URLs are already pre-populated with Azure. The user needs to save the configuration by clicking the Save button.
a. Click Set additional URLs.
b. In the Relay State text box, type the URL:
Perform the following step if you wish to configure the application in SP initiated mode, click Set additional URLs :
a. In the Sign-on URL text box, type the URL:
Your Drift application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes.
In addition to above, Drift application expects few more attributes to be passed back in SAML response which are shown below. These attributes are also pre populated but you can review them as per your requirement.
Name Source Attribute Name user.displayname
On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.
On the Set up Drift section, copy the appropriate URL(s) based on your requirement.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
- In the Name field, enter
- In the User name field, enter the email@example.com. For example,
- Select the Show password check box, and then write down the value that's displayed in the Password box.
- Click Create.
- In the Name field, enter
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Drift.
- In the Azure portal, select Enterprise Applications, and then select All applications.
- In the applications list, select Drift.
- In the app's overview page, find the Manage section and select Users and groups.
- Select Add user, then select Users and groups in the Add Assignment dialog.
- In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
- If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
- In the Add Assignment dialog, click the Assign button.
Configure Drift SSO
To automate the configuration within Drift, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.
After adding extension to the browser, click on Setup Drift will direct you to the Drift application. From there, provide the admin credentials to sign into Drift. The browser extension will automatically configure the application for you and automate steps 3-4.
If you want to setup Drift manually, open a new web browser window and sign into your Drift company site as an administrator and perform the following steps:
From the left side of menu bar, click on Settings icon > App Settings > Authentication and perform the following steps:
a. Upload the Federation Metadata XML that you have downloaded from the Azure portal, into the Upload Identity Provider metadata file text box.
b. After uploading the metadata file, the remaining values get auto populated on the page automatically.
c. Click Enable SAML.
Create Drift test user
In this section, a user called Britta Simon is created in Drift. Drift supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in Drift, a new one is created after authentication.
If you need to create a user manually, contact Drift support team.
In this section, you test your Azure AD single sign-on configuration with following options.
Click on Test this application in Azure portal. This will redirect to Drift Sign on URL where you can initiate the login flow.
Go to Drift Sign-on URL directly and initiate the login flow from there.
- Click on Test this application in Azure portal and you should be automatically signed in to the Drift for which you set up the SSO.
You can also use Microsoft My Apps to test the application in any mode. When you click the Drift tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Drift for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.
Once you configure Drift you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.