Tutorial: Integrate Dropbox Business with Azure Active Directory

In this tutorial, you'll learn how to integrate Dropbox Business with Azure Active Directory (Azure AD). When you integrate Dropbox Business with Azure AD, you can:

  • Control in Azure AD who has access to Dropbox Business.
  • Enable your users to be automatically signed-in to Dropbox Business with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Dropbox Business single sign-on (SSO) enabled subscription.


This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Scenario description


Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of Dropbox Business into Azure AD, you need to add Dropbox Business from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Dropbox Business in the search box.
  6. Select Dropbox Business from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for Dropbox Business

Configure and test Azure AD SSO with Dropbox Business using a test user called Britta Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Dropbox Business.

To configure and test Azure AD SSO with Dropbox Business, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
    2. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  2. Configure Dropbox Business SSO - to configure the Single Sign-On settings on application side.
    1. Create Dropbox Business test user - to have a counterpart of Britta Simon in Dropbox Business that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Dropbox Business application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration page, enter the values for the following fields:

    a. In the Sign on URL text box, type a URL using the following pattern: https://www.dropbox.com/sso/<id>

    b. In the Identifier (Entity ID) text box, type the value: Dropbox

    c. In the Reply URL field, enter https://www.dropbox.com/saml_login


    The Dropbox Sign SSO ID can be found in the Dropbox site at Dropbox > Admin console > Settings > Single sign-on > SSO sign-in URL.

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up Dropbox Business section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called Britta Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter Britta Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, BrittaSimon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Dropbox Business.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select Dropbox Business.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure Dropbox Business SSO

  1. To automate the configuration within Dropbox Business, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

    My apps extension

  2. After adding extension to the browser, click on Setup Dropbox Business will direct you to the Dropbox Business application. From there, provide the admin credentials to sign into Dropbox Business. The browser extension will automatically configure the application for you and automate steps 3-8.

    Setup configuration

  3. If you want to setup Dropbox Business manually, open a new web browser window and go on your Dropbox Business tenant and sign on to your Dropbox Business tenant. and perform the following steps:

    Screenshot that shows the "Dropbox Business Sign in" page.

  4. Click on the User Icon and select Settings tab.

    Screenshot that shows the "USER ICON" action and "Settings" selected.

  5. In the navigation pane on the left side, click Admin console.

    Screenshot that shows "Admin console" selected.

  6. On the Admin console, click Settings in the left navigation pane.

    Screenshot that shows "Settings" selected.

  7. Select Single sign-on option under the Authentication section.

    Screenshot that shows the "Authentication" section with "Single sign-on" selected.

  8. In the Single sign-on section, perform the following steps:

    Screenshot that shows the "Single sign-on" configuration settings.

    a. Select Required as an option from the dropdown for the Single sign-on.

    b. Click on Add sign-in URL and in the Identity provider sign-in URL textbox, paste the Login URL value which you have copied from the Azure portal and then select Done.

    Configure single sign-on

    c. Click Upload certificate, and then browse to your Base64 encoded certificate file which you have downloaded from the Azure portal.

    d. Click on Copy link and paste the copied value into the Sign-on URL textbox of Dropbox Business Domain and URLs section on Azure portal.

    e. Click Save.

Create Dropbox Business test user

  1. Log in to the Dropbox Business website as an administrator.

  2. Go to the Admin Console and click Members in the left menu.

    Screenshot for Invite member

  3. Enter the valid user email to add the user and click Invite.

    Screenshot for Invite

This application also supports automatic user provisioning. See how to enable auto provisioning for Dropbox Business.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal. This will redirect to Dropbox Business Sign-on URL where you can initiate the login flow.

  • Go to Dropbox Business Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Dropbox Business tile in the My Apps, this will redirect to Dropbox Business Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Dropbox Business you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.