Tutorial: Configure Druva for automatic user provisioning

The objective of this tutorial is to demonstrate the steps to be performed in Druva and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to Druva.


This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.


The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • An Azure AD tenant.
  • A Druva tenant.
  • A user account in Druva with Admin permissions.

Assigning users to Druva

Azure Active Directory uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Azure AD need access to Druva. Once decided, you can assign these users and/or groups to Druva by following the instructions here:

Important tips for assigning users to Druva

  • It is recommended that a single Azure AD user is assigned to Druva to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to Druva, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Setup Druva for provisioning

Before configuring Druva for automatic user provisioning with Azure AD, you will need to enable SCIM provisioning on Druva.

  1. Sign in to your Druva Admin Console. Navigate to Druva > inSync.

    Druva Admin Console

  2. Navigate to Manage > Deployments > Users.

    Screenshot of the Druva admin console. Manage is highlighted, and the Manage menu is visible. In that menu, under Deployments, Users is highlighted.

  3. Navigate to Settings. Click Generate Token.

    Screenshot of a page in the Druva admin console. Settings is highlighted, and the Settings tab is open. The Generate token button is highlighted.

  4. Copy the Auth token value. This value will be entered in the Secret Token field in the Provisioning tab of your Druva application in the Azure portal.

    Screenshot of the Create token page in the Druva admin console. A link labeled Copy Token is available for copying the Auth token value.

To configure Druva for automatic user provisioning with Azure AD, you need to add Druva from the Azure AD application gallery to your list of managed SaaS applications.

To add Druva from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, in the left navigation panel, select Azure Active Directory.

    The Azure Active Directory button

  2. Go to Enterprise applications, and then select All applications.

    The Enterprise applications blade

  3. To add a new application, select the New application button at the top of the pane.

    The New application button

  4. In the search box, enter Druva, select Druva in the results panel, and then click the Add button to add the application.

    Druva in the results list

Configuring automatic user provisioning to Druva

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in Druva based on user and/or group assignments in Azure AD.


You may also choose to enable SAML-based single sign-on for Druva, following the instructions provided in the Druva Single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for Druva in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

    Enterprise applications blade

  2. In the applications list, select Druva.

    The Druva link in the Applications list

  3. Select the Provisioning tab.

    Screenshot of the Manage options with the Provisioning option called out.

  4. Set the Provisioning Mode to Automatic.

    Screenshot of the Provisioning Mode dropdown list with the Automatic option called out.

  5. Under the Admin Credentials section, input https://apis.druva.com/insync/scim in Tenant URL. Input the Auth token value in Secret Token. Click Test Connection to ensure Azure AD can connect to Druva. If the connection fails, ensure your Druva account has Admin permissions and try again.

    Tenant URL + Token

  6. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications, and select Send an email notification when a failure occurs.

    Notification Email

  7. Click Save.

  8. Under the Mappings section, select Synchronize Azure Active Directory Users to Druva.

    Druva User Mappings

  9. Review the user attributes that are synchronized from Azure AD to Druva in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Druva for update operations. Select the Save button to commit any changes.

    Druva User Attributes

  10. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  11. To enable the Azure AD provisioning service for Druva, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  12. Define the users and/or groups that you would like to provision to Druva by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  13. When you are ready to provision, click Save.

    Saving Provisioning Configuration

    This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on Druva.

    For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning.

Connector limitations

  • Druva requires email as a mandatory attribute.

Additional resources

Next steps