Tutorial: Configure iPass SmartConnect for automatic user provisioning

The objective of this tutorial is to demonstrate the steps to be performed in iPass SmartConnect and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to iPass SmartConnect.


This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.


The scenario outlined in this tutorial assumes that you already have the following prerequisites:


This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Assigning users to iPass SmartConnect

Azure Active Directory uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Azure AD need access to iPass SmartConnect. Once decided, you can assign these users and/or groups to iPass SmartConnect by following the instructions here:

Important tips for assigning users to iPass SmartConnect

  • It is recommended that a single Azure AD user is assigned to iPass SmartConnect to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to iPass SmartConnect, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Setup iPass SmartConnect for provisioning

Before configuring iPass SmartConnect for automatic user provisioning with Azure AD, you will need to retrieve configuration information from the iPass SmartConnect admin console:

  1. To retrieve the bearer token that is needed to authenticate against your iPass SmartConnect SCIM endpoint, refer to the very first time that you set up iPass SmartConnect as this value is only provided then.
  2. If you do not have the bearer token, reach out to iPass SmartConnect's support team to retrieve a new one.

To configure iPass SmartConnect for automatic user provisioning with Azure AD, you need to add iPass SmartConnect from the Azure AD application gallery to your list of managed SaaS applications.

To add iPass SmartConnect from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, in the left navigation panel, select Azure Active Directory.

    The Azure Active Directory button

  2. Go to Enterprise applications, and then select All applications.

    The Enterprise applications blade

  3. To add a new application, select the New application button at the top of the pane.

    The New application button

  4. In the search box, enter iPass SmartConnect, select iPass SmartConnect in the results panel, and then click the Add button to add the application.

    iPass SmartConnect in the results list

Configuring automatic user provisioning to iPass SmartConnect

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in iPass SmartConnect based on user and/or group assignments in Azure AD.


You may also choose to enable SAML-based single sign-on for iPass SmartConnect, following the instructions provided in the iPass SmartConnect Single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for iPass SmartConnect in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

    Enterprise applications blade

  2. In the applications list, select iPass SmartConnect.

    The iPass SmartConnect link in the Applications list

  3. Select the Provisioning tab.

    Screenshot of the Manage options with the Provisioning option called out.

  4. Set the Provisioning Mode to Automatic.

    Screenshot of the Provisioning Mode dropdown list with the Automatic option called out.

  5. Under the Admin Credentials section, input https://openmobile.ipass.com/moservices/scim/v1 in Tenant URL. Enter the bearer token retrieved earlier in Secret Token. Click Test Connection to ensure Azure AD can connect to iPass SmartConnect. If the connection fails, ensure that your iPass SmartConnect account has Admin permissions and try again.

    Tenant URL + Token

  6. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

    Notification Email

  7. Click Save.

  8. Under the Mappings section, select Synchronize Azure Active Directory Users to iPass SmartConnect.

    Screenshot of the Mappings section. Under Name, Synchronize Azure Active Directory Users to iPass SmartConnect is visible.

  9. Review the user attributes that are synchronized from Azure AD to iPass SmartConnect in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in iPass SmartConnect for update operations. Select the Save button to commit any changes.

    Screenshot of the Attribute Mappings page. A table lists Azure Active Directory and iPass SmartConnect attributes and the matching precedence.

  10. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  11. To enable the Azure AD provisioning service for iPass SmartConnect, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  12. Define the users and/or groups that you would like to provision to iPass SmartConnect by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  13. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on iPass SmartConnect.

For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning.

Connector limitations

  • iPass SmartConnect only accepts usernames that have their domains registered in the iPass SmartConnect admin console.

Additional resources

Next steps