Cross-platform chat

App Service
SignalR Service

Solution ideas

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This architecture uses Azure App Service to accelerate development of reliable, high-performing chat applications.


Diagram showing cross-platform chat architecture.

Download a Visio file of this architecture.


  1. Web chat app connects to SignalR Service and receives token
  2. User logs into app with multi-factor authentication; if passed, SignalR endpoint and bearer token returned
  3. User connects to the SignalR Service with endpoint and token


Key technology used to implement this architecture:

Scenario details

This document describes the architecture and design considerations for reliable, high-performing chat applications. It uses the SignalR Service to implement multi-factor authentication working with Azure App Service.

Potential use cases

  • Ease of use
  • Accessibility
  • Scalability
  • Multi-factor authentication

Next steps

Product documentation:

Microsoft Learn modules: