Rsyslog data not uploaded due to Full Disk space issue on AMA Linux Agent
Syslog data is not uploading: When inspecting the error logs at
/var/opt/microsoft/azuremonitoragent/log/mdsd.err, you'll see entries about Error while inserting item to Local persistent store…No space left on device similar to the following snippet:
2021-11-23T18:15:10.9712760Z: Error while inserting item to Local persistent store syslog.error: IO error: No space left on device: While appending to file: /var/opt/microsoft/azuremonitoragent/events/syslog.error/000555.log: No space left on device
Linux AMA buffers events to
/var/opt/microsoft/azuremonitoragent/events prior to ingestion. On a default Linux AMA install, this directory will take ~650MB of disk space at idle. The size on disk will increase when under sustained logging load. It will get cleaned up about every 60 seconds and will reduce back to ~650 MB when the load returns to idle.
Confirming the issue of Full Disk
df command shows almost no space available on
/dev/sda1, as shown below:
$ df -h Filesystem Size Used Avail Use% Mounted on udev 63G 0 63G 0% /dev tmpfs 13G 720K 13G 1% /run /dev/sda1 29G 29G 481M 99% / tmpfs 63G 0 63G 0% /dev/shm tmpfs 5.0M 0 5.0M 0% /run/lock tmpfs 63G 0 63G 0% /sys/fs/cgroup /dev/sda15 105M 4.4M 100M 5% /boot/efi /dev/sdb1 251G 61M 239G 1% /mnt tmpfs 13G 0 13G 0% /run/user/1000
du command can be used to inspect the disk to determine which files are causing the disk to be full. For example:
/var/log$ du -h syslog* 6.7G syslog 18G syslog.1
In some cases,
du may not report any significantly large files/directories. It may be possible that a file marked as (deleted) is taking up the space. This issue can happen when some other process has attempted to delete a file, but there remains a process with the file still open. The
lsof command can be used to check for such files. In the example below, we see that
/var/log/syslog is marked as deleted, but is taking up 3.6 GB of disk space. It hasn't been deleted because a process with PID 1484 still has the file open.
$ sudo lsof +L1 COMMAND PID USER FD TYPE DEVICE SIZE/OFF NLINK NODE NAME none 849 root txt REG 0,1 8632 0 16764 / (deleted) rsyslogd 1484 syslog 14w REG 8,1 3601566564 0 35280 /var/log/syslog (deleted)
Issue: rsyslog default configuration logs all facilities to /var/log/syslog
On some popular distros (for example Ubuntu 18.04 LTS), rsyslog ships with a default configuration file (
/etc/rsyslog.d/50-default.conf) which will log events from nearly all facilities to disk at
AMA doesn't rely on syslog events being logged to
/var/log/syslog. Instead, it configures rsyslog to forward events over a socket directly to the azuremonitoragent service process (mdsd).
Fix: Remove high-volume facilities from /etc/rsyslog.d/50-default.conf
If you're sending a high log volume through rsyslog, consider modifying the default rsyslog config to avoid logging these events to this location
/var/log/syslog. The events for this facility would still be forwarded to AMA because of the config in
For example, to remove local4 events from being logged at
/var/log/syslog, change this line in
To this (add local4.none;):
sudo systemctl restart rsyslog
Issue: AMA Event Buffer is Filling Disk
If you observe the
/var/opt/microsoft/azuremonitor/events directory growing unbounded (10 GB or higher) and not reducing in size, file a ticket with Summary as 'AMA Event Buffer is filling disk' and Problem type as 'I need help configuring data collection from a VM'.
File a ticket
- Open a data collection rule and select New Support Request from left menu OR open the 'Help + support' blade and select Create a support request
- Issue Type: Technical
- Subscription: Pick the subscription where your machines reside
- Service type: Data Collection Rules (DCR) and Agent (AMA)
- Is your issue related to a resource? Yes (Pick your machine using the resource picker pops up)
- Enter 'Summary' and 'Problem type' as indicated from troubleshooting steps. Accurate details will lead to faster resolution of the issue.
- Click 'Next' and review the recommended solutions to see if they help.
- If they do not help, click 'Next' and fill in the next set of details.
- Click 'Next', review final details and hit 'Create'.
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