Tutorial: Create export order for Azure Data Box

Azure Data Box is a hybrid solution that allows you to move data out of Azure into your location. This tutorial describes how to create an export order for Azure Data Box. The main reason to create an export order is for disaster recovery, in case on-premises storage gets compromised and a back-up needs to be restored.

In this tutorial, you learn about:

  • Prerequisites for export
  • Order a Data Box for export
  • Track the export order
  • Cancel the export order


Complete the following configuration prerequisites for Data Box service and device before you order the device.

For service

Before you begin, make sure that:

  • You have your Microsoft Azure storage account with access credentials, such as storage account name and access key.

  • The subscription you use for Data Box service is one of the following types:

    • Microsoft Customer Agreement (MCA) for new subscriptions or Microsoft Enterprise Agreement (EA) for existing subscriptions. Read more about MCA for new subscriptions and EA subscriptions.
    • Cloud Solution Provider (CSP). Learn more about Azure CSP program.


      This service is supported for the Azure CSP program in India if you are on the modern billing model. If you are on the legacy billing model as per your agreement, you will not be able to create Data Box orders.

    • Microsoft Azure Sponsorship. Learn more about Azure sponsorship program.
    • Microsoft Partner Network (MPN). Learn more about Microsoft Partner Network.
  • Ensure that you have owner or contributor access to the subscription to create a device order.

  • Make sure that you have an existing resource group that you can use with your Azure Data Box.

  • Make sure that your Azure Storage account that you want to export data from is one of the supported Storage account types as described Supported storage accounts for Data Box.

For device

Before you begin, make sure that:

  • You should have a host computer connected to the datacenter network. You will copy the data from Azure Data Box to this computer. Your host computer must run a supported operating system as described in Azure Data Box system requirements.

  • Your datacenter needs to have high-speed network. We strongly recommend that you have at least one 10-GbE connection. If a 10-GbE connection is not available, a 1-GbE data link can be used but the copy speeds are impacted.

Order Data Box for export

Perform the following steps in the Azure portal to order a device.

  1. Use your Microsoft Azure credentials to sign in at this URL: https://portal.azure.com.

  2. Select + Create a resource and search for Azure Data Box. Select Azure Data Box.

    Create a resource

  3. Select Create.

    Create an Azure Data Box resource

  4. Check if Azure Data Box service is available in your region. Enter or select the following information and select Apply.

    Setting Value
    Transfer type Select Export from Azure.
    Subscription Select an EA, CSP, or Azure sponsorship subscription for Data Box service.
    The subscription is linked to your billing account.
    Resource group Select an existing resource group.
    A resource group is a logical container for the resources that can be managed or deployed together.
    Source Azure region Select the Azure region where your data currently is.
    Destination country Select the country where you want to ship the device.

    Select your Data Box settings

  5. Select Data Box. The maximum usable capacity for a single order is 80 TB. You can create multiple orders for larger data sizes.

    Select Data Box capacity

  6. In Order, specify the Basic order details. Enter or select the following information.

    Setting Value
    Subscription The subscription is automatically populated based on your earlier selection.
    Resource group The resource group you selected previously.
    Export order name Provide a friendly name to track the order.
    The name can have between 3 and 24 characters that can be letters, numbers, and hyphens.
    The name must start and end with a letter or a number.

    Export order basics

    Select Next: Data Selection to proceed.

  7. In Data Selection, select Add storage account and export type.

    Add storage account and export type

  8. In Select Export option, specify the export option details. Enter or select the following information and select Add.

    Setting Value
    Storage account The Azure Storage account from where you want to export data.
    Export type Specifies the type of data to export from All objects and Use XML file.
    • All objects - Specifies that the job exports all data depending on your selection for Transfer options.
    • Use XML file – Specifies an XML file that contains a set of paths and prefixes for blobs and/or files to be exported from the storage account. The XML file needs to be in the selected storage account's container, and selecting from file shares is currently not supported. The file needs to be a non-empty .xml file.
    Transfer options Specifies the data transfer options from Select all, All blobs, and All files.
    • Select All - Specifies that all blobs and Azure Files are exported. If you are using a storage account that supports only blobs (Blob Storage Account), the All Files option will not be selectable.
    • All Blobs - Specifies that only block and page blobs are exported.
    • All Files - Specifies that all files are exported excluding blobs. The type of storage account you have (GPv1 and GPv2, premium storage, or blob storage) determines the types of data you can export. For more information, see Supported storage accounts for export.
    Include verbose log Indicates whether you want a verbose log file that contains a list of all files that were exported successfully. For more information about the copy logs and verbose logs for an export order, see View logs.


    If you select Use XML file for the Export type setting, you need to make sure that the XML file contains valid paths and/or prefixes. You must construct and supply the XML file. If the file is invalid or no data matches the paths specified, the order terminates with partial data or no data exported. For guidance, see Create XML file.

    To see how to add an XML file to a container, see Export order using XML file.

    Select export option

    To see an example of the XML input, see Create XML file

  9. In Data selection, review your settings and select Next: Security> to continue.

    Export order, Data selection

    The Security screen lets you use your own encryption key and choose to use double encryption.

    All settings on the Security screen are optional. If you don't change any settings, the default settings will apply.

    Security screen of the Data Box import Order wizard

  10. If you want to use your own customer-managed key to protect the unlock passkey for your new resource, expand Encryption type.

    Configuring a customer-managed key for your Azure Data Box is optional. By default, Data Box uses a Microsoft managed key to protect the unlock passkey.

    A customer-managed key doesn't affect how data on the device is encrypted. The key is only used to encrypt the device unlock passkey.

    If you don't want to use a customer-managed key, skip to Step 16.

    Security screen showing Encryption type settings

  11. Select Customer managed key as the key type. Then select Select a key vault and key.

    Security screen, settings for a customer-managed key

  12. On the Select key from Azure Key Vault screen, the subscription is automatically populated.

    • For Key vault, you can select an existing key vault from the dropdown list.

      Select key from Azure Key Vault screen

    • You can also select Create new to create a new key vault. On the Create key vault screen, enter the resource group and a key vault name. Ensure that Soft delete and Purge protection are enabled. Accept all other defaults, and select Review + Create.

      Create a new Azure Key Vault settings

      Review the information for your key vault, and select Create. Wait for a couple minutes for key vault creation to complete.

      New Azure Key Vault review screen

  13. On the Select key from Azure Key Vault screen, you can select an existing key in the key vault.

    Select existing key from Azure Key Vault

    If you want to create a new key, select Create new. You must use an RSA key. The size can be 2048 or greater. Enter a name for your new key, accept the other defaults, and select Create.

    Create a new key option

    You'll be notified when the key has been created in your key vault.

  14. Select the Version of the key to use, and then choose Select.

    New key created in key vault

    If you want to create a new key version, select Create new.

    Open a dialog box for creating a new key version

    On the Create new key screen, choose settings for the new key version, and select Create.

    Create a new key version

    The Encryption type settings on the Security screen show your key vault and key.

    Key and key vault for a customer-managed key

  15. Select a user identity that you'll use to manage access to this resource. Choose Select a user identity. In the panel on the right, select the subscription and the managed identity to use. Then choose Select.

    A user-assigned managed identity is a stand-alone Azure resource that can be used to manage multiple resources. For more information, see Managed identity types.

    If you need to create a new managed identity, follow the guidance in Create, list, delete, or assign a role to a user-assigned managed identity using the Azure portal.

    Select a user identity

    The user identity is shown in Encryption type settings.

    You can collapse the Encryption type settings now.

    A selected user identity shown in Encryption type settings

  16. If you want to enable software-based double encryption, expand Double encryption (for high-security environments), and select Enable double encryption for the order.

    The software-based encryption is performed in addition to the AES-256 bit encryption of the data on the Data Box.


    Enabling this option could make order processing and data copy take longer. You can't change this option after you create your order.

    Security screen for data box import, double encryption

    Select Next: Contact details to continue.

  17. In the Contact details, select + Add Shipping Address to enter your shipping information.

    Add shipping address

  18. In Add Shipping address, provide your first and last name, name and postal address of the company, and a valid phone number. Select Validate. The service validates the shipping address for service availability. If the service is available for the specified shipping address, you receive a notification to that effect.

    Validate shipping address

    If you are ordering in a region where self-managed shipping is available, you can select this option. For more information about self-managed shipping, see Use self-managed shipping.

  19. Select Add shipping address once the shipping details have been validated successfully.

  20. In Contact details, review your shipping address and email address. The service sends email notifications regarding any updates to the order status to the specified email addresses.

    We recommend that you use a group email so that you continue to receive notifications if an admin in the group leaves.

    Contact details

  21. Select Next: Review + Order>. You must accept the terms and conditions to proceed with order creation.

  22. Select Order. The order takes a few minutes to be created.

    Commit order

Export order using XML file

If you select Use XML file, you can specify specific containers and blobs (page and block) you want to export. The steps below show you how to use the XML file for exporting your data. To construct the XML file, follow the guidance in Create XML file.

To use an XML file to export your data:

  1. For Export type, select Use XML file. This is your XML file that specifies specific blobs and Azure files you want to export. To add the XML file, select Click here to select an XML file.

    Select Export option, XML

  2. Select + Container to create a container.

    Select Export option, Containers

  3. In New Container tab that pops out from the right side of the Azure portal, add a name for the container. The name must be lower-case and you may include numbers and dashes '-'. Then select the Public access level from the drop-down list box. We recommend that you choose Private (non anonymous access) to prevent others from accessing your data. For more information regarding container access levels, see Container access permissions.

    Select Export option, New container settings

  4. Select Create.

    Select Export option, Create new container.

    If your container is created successfully, you will receive the following message:

    Container created successfully

  5. Select the container you created and double-click on it.

    View container details

  6. Double-clicking on the container will bring up the container properties view. You now want to attach (or browse to) your XML file that contains your list of blobs and/or Azure Files you want to export. Select Upload.

    Upload blob to container

  7. You have successfully added the XML file to the container. Only blobs and Azure Files you specified in this XML will be exported.

    XML file added to container

Create XML file

Follow these guidelines to create your XML file if you choose to select blobs and files for export using an XML file:

  • Sample XML file tab: Copy a sample XML file with examples of each tag.
  • XML file overview tab: Review tag requirements for the XML file.
  • Prefix examples tab: See examples of valid prefixes that select multiple blobs and files for export.


You can use the generateXMLFilesForExport.ps1 script to generate XML files for large blob exports. The script creates XML files for exporting from Azure Blob storage containers to multiple Azure Data Box or Azure Data Box Heavy devices. You can download the script from Azure Samples. See the README for more information.

This sample XML file includes examples of each XML tag that is used to select blobs and files for export in a Data Box export order.

  • For a XML file requirements, go to the XML file overview tab.
  • For more examples of valid blob and file prefixes, go to the Prefix examples tab.
<?xml version="1.0" encoding="utf-8"?>
   <!--BlobList selects individual blobs (BlobPath) and multiple blobs (BlobPathPrefix) in Blob storage for export.-->
      <BlobPath>/container1/blob.txt</BlobPath> <!-- Exports /container1/blob.txt -->
      <BlobPathPrefix>/container2/</BlobPathPrefix> <!--Exports all blobs in container2 -->
      <BlobPathPrefix>/container</BlobPathPrefix>  <!-- Exports all containers beginning with prefix: "container" -->
	  <BlobPathPrefix>/container1/2021Q2</BlobPathPrefix> <!-- Exports all blobs in container1 with prefix: "2021Q2" -->

   <!--AzureFileList selects individual files (FilePath) and multiple files (FilePathPrefix) in Azure File storage for export.-->
	  <FilePath>/fileshare1/file.txt</FilePath> <!-- Exports /fileshare1/file.txt -->
      <FilePathPrefix>/fileshare1/</FilePathPrefix> <!-- Exports all directories and files in fileshare1 -->
	  <FilePathPrefix>/fileshare</FilePathPrefix> <!-- Exports all directories and files in any fileshare with prefix: "fileshare" -->
      <FilePathPrefix>/fileshare2/contosowest</FilePathPrefix> <!-- Exports all directories and files in fileshare2 with prefix: "contosowest" -->

Track the order

After you have placed the order, you can track the status of the order from Azure portal. Go to your Data Box order and then go to Overview to view the status. The portal shows the order in Ordered state.

When the device preparation is complete, data copy will begin from the selected storage accounts. The portal shows the order in Data copy in progress state.

Data Box export order, data copy in progress

Data Box copies data from the source storage account(s). Once the data copy is complete, Data Box is locked and the portal will show the order in Copy Completed state.

Data Box export order, data copy complete

The data export from Azure Storage to your Data Box can sometimes fail. Make sure that the blobs aren't archive blobs as export of these blobs is not supported.


For archive blobs, you need rehydrate those blobs before they can be exported from Azure Storage account to your Data Box. For more information, see Rehydrate an archive blob.

If the device is not available, you will receive a notification. If the device is available, Microsoft identifies the device for shipment and prepares the shipment. During device preparation, the following actions occur:

  • SMB shares are created for each storage account associated with the device.
  • For each share, access credentials such as username and password are generated.
  • The device is locked and can be accessed only using the device unlock password. To retrieve the password, you need to log in to your Azure portal account and select Device details.

Microsoft then prepares and dispatches your device through a regional carrier. You receive a tracking number once the device is shipped. The portal shows the order in Dispatched state.

Data Box export order dispatched

If self-managed shipping was selected, you will receive an email notification with next steps when the device is ready to be picked up from the datacenter. For more information relating to self-managed shipping, see Self-managed shipping.

Self-managed shipping ready for pickup

Cancel the order

To cancel this order, in the Azure portal, go to Overview and select Cancel from the command bar.

After placing an order, you can cancel it at any point before the order starts processing.

To delete a canceled order, go to Overview and select Delete from the command bar.

Next steps

In this tutorial, you learned about Azure Data Box topics such as:

  • Prerequisites for export
  • Order a Data Box for export
  • Track the export order
  • Cancel the export order

Advance to the next tutorial to learn how to set up your Data Box.