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Export and share traces

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Azure Private 5G Core offers a distributed tracing web GUI, which you can use to collect detailed traces for signaling flows involving packet core instances. You can export these traces and upload them alongside a support request to help your support representative provide troubleshooting assistance.

Prerequisites

Export trace from the distributed tracing web GUI

  1. Sign in to the distributed tracing web GUI as described in Access the distributed tracing web GUI.

  2. In the Search tab, specify the SUPI and time for the event you're interested in and select Search.

    Screenshot of the Search display in the distributed tracing web G U I, showing the S U P I search field and date and time range options.

  3. Find the relevant trace in the Diagnostics Search Results tab and select it.

    Screenshot of search results on a specific S U P I in the distributed tracing web G U I. It shows matching Successful P D U Session Establishment records.

  4. Select Export and save the file locally.

    Screenshot of the Summary view of a specific trace in the distributed tracing web G U I, providing information on a Successful P D U Session Establishment record. The Export button in the top ribbon is highlighted.

Your trace is now ready to share with Azure support. To open a support request and share the trace with Azure support, see How to open a support request for Azure Private 5G Core. To create a diagnostics package, see Gather diagnostics using the Azure portal.

Next steps