Spring ’18 summary of what’s new in Field Service
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
These release notes describe functionality that may not have been released yet. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).
For a list of the regions where Dynamics 365 business applications are available, see the International availability guide.
April ’18 – Private Preview
Compliance
- General Data Protection Regulation (GDPR) - Investments address the European privacy law’s requirements. Go to the Trust Center to learn more and find resources to help you comply.
- Accessibility enhancements - Go to the Trust Center to learn about our industry‑leading accessibility standards.
Field Service app
- Built on the Unified Interface framework.
- Common Controls Framework (CCF).
- Associate 3D content with customer asset records.
Universal Resource Scheduling (URS) solution
Resource Scheduling Optimization (RSO) solution
Connected Field Service (IoT) solution
- Built on the Unified Interface framework.
- Synchronization of device conditions and properties with device twins.
- Synchronization of device tags with device twins.
- Configuration of device properties and commands through device categories.
May ’18 – General Availability
Universal Resource Scheduling (URS) solution
- New interactions and options when booking on hourly schedule board
- Styling change to buttons in panels
- Schedule board view icons
- Removed resource image from schedule board when the row height cuts off image
- Ignore proposed bookings enhancements
- New booking panel interactions
- Label change for zoom functionality
- Removed redundant cancel options from mutliday boards
- Resource search bar style updates
- Display notification on booking requirements grid when no results found
- Double-click timing
August '18 - General Availability
Resource Scheduling Optimization (RSO) solution
- Additional enhancements to improve optimization scheduling