Certifications

Renewal for Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

If you have this certification and it will expire within six months, you're eligible to renew. Show that you've kept current with the latest updates by passing the renewal assessment. You can also prepare to renew with the curated collection of learning modules.

Important

Learning module branding updates will be reflected in the assessment questions in December 2023. The functionality of the service or software is not affected by the branding change and has no impact on the correct answer.

Skills measured in renewal assessment:

  • Create emails, text messages, push notifications, and forms in Dynamics 365 Customer Insights - Journeys
  • Build journeys with Dynamics 365 Customer Insights - Journeys
  • Extend real-time marketing capabilities within Dynamics 365 Customer Insights - Journeys
  • Access and interpret analytics with Dynamics 365 Customer Insights - Journeys

Job role: functional-consultant

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Prepare for the renewal assessment

Use this collection of learning modules to help you prepare for the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate renewal assessment.

 

Renewal assessment resources