As a candidate for this certification, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting:
- Microsoft Teams Phone
- Meetings
- Personal and shared space devices, including Teams Rooms and Microsoft Surface Hub
As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing and monitoring Teams Phone, meetings, and certified devices by using:
- Microsoft Teams admin center
- PowerShell
- Microsoft Teams Rooms Pro Management portal
- Microsoft Call Quality Dashboard
You deploy and configure Teams Phone with Public Switched Telephone Network (PSTN) connectivity through:
- Teams Calling Plans
- Operator Connect
- Teams Phone Mobile
- Direct Routing
You work with:
- Teams administrators
- Microsoft identity and access administrators
- Microsoft 365 administrators
- Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers
Important
The English language version of this certification was updated on November 3, 2023. Review the study guide linked on the Exam MS-721 page for details about recent changes.
