Microsoft Office Specialist: Outlook Associate (Office 2019)

Demonstrate that you have the skills needed to get the most out of Outlook 2019 by earning the Microsoft Office Specialist (MOS) certification.

At a glance

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As a candidate for this certification, you demonstrate your ability to apply the main features of Outlook 2019, such as:

  • Customizing the Outlook UI format message content.
  • Creating or inserting graphic elements.
  • Sending and responding to emails and meeting requests.

Other application examples include:

  • Creating calendars.
  • Coordinating building resources.
  • Assigning meeting action items.

As a candidate, you should:

  • Have approximately 150 hours of instruction and hands-on experience with the product.
  • Have proven competency at an industry associate-level.
  • Be ready to enter the job market.

Skills measured

  • Manage Outlook settings and processes
  • Manage messages
  • Manage schedules
  • Manage contacts and tasks

Prepare for the exam

No training available for this exam.

Take the exam

You will have 50 minutes to complete this assessment.

Exam policy

This exam will be proctored, and is not open book. You may have interactive components to complete as part of this exam. To learn more about exam duration and experience, visit: Exam duration and exam experience.

If you fail a certification exam, don’t worry. You can retake it 24 hours after the first attempt. For subsequent retakes, the amount of time varies. For full details, visit: Exam retake policy.

Need accommodations?

We offer a variety of accommodations to support you.

Learn More

This exam is offered in the following languages:

English, Dutch, Spanish, German, Chinese (Simplified), French, Korean, Arabic (Saudi Arabia), Chinese (Traditional), Japanese, Russian, Greek (Greece)

Schedule through Certiport if you are a student or an educator

Schedule exam


Price based on the country or region in which the exam is proctored.

Certification resources

Exam MO-400 skills outline

Focus your studies as you prepare for the exam. Review the exam skills outline for a summary of the topics the exam covers.

Exam Replay

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