Core orchestration functionality


This content is archived and is not being updated. For the latest documentation, go to Intelligent Order Management overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Small and large organizations have processes with complexity due to types of products, geographic issues, supply and fulfillment strategies, and partners. Dynamics 365 Intelligent Order Management will be expanding the order orchestration capabilities to handle more advanced order actions based on configurable business logic, allowing customers to achieve higher levels of automation in the order decisions and flexibly as needs change.

To maximize sales and improve the customer experience, businesses strive to optimally allocate the available inventory across multiple channels so that customers’ expectations of fast and on-time delivery are met. Businesses can achieve optimal inventory allocation and build customer confidence by developing a single view of inventory that can be dynamically shared across order sources, fulfillment, and reverse logistics, thereby driving intelligent decisions.