What's new and planned for Dynamics 365 Intelligent Order Management
Important
This content is archived and is not being updated. For the latest documentation, go to Intelligent Order Management overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from April 2022 through September 2022. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
- For a list of the previous wave's release plans, go to 2021 release wave 2 plan.
- For a list of the next wave's release plans, go to 2022 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Application monitoring and troubleshooting
Administrators can use the improved monitoring and debugging experience to monitor the Intelligent Order Management system. The new experience will automatically detect performance anomalies and includes powerful analytics tools to help you diagnose issues and to understand your system health.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Improved monitoring and debugging experience for admins and business users | Users by admins, makers, or analysts |
Apr 29, 2022 |
To be announced |
Business to consumer (B2C) enhancements
Key updates that will enable you to provide your customers the confidence to make purchases while knowing they will have a delightful post-purchase and self-service returns experience.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Use Teams with Dynamics 365 Intelligent Order Management | Users by admins, makers, or analysts |
May 6, 2022 |
Aug 1, 2022 |
| Enable real-time order status communications to your e-commerce site | Users by admins, makers, or analysts |
Apr 29, 2022 |
To be announced |
Core orchestration functionality
Intelligent Order Management will be expanding the order orchestration capabilities to handle more advanced order actions based on configurable business logic.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Fulfillment optimization using reinforcement learning | Users, automatically |
Apr 29, 2022 |
To be announced |
Order visibility and insights
Machine learning and Power BI-driven dashboards give customers insights to the events through the order capture, fulfillment, and returns processes.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Expanded visibility and insights in the order journey | Users by admins, makers, or analysts |
Apr 29, 2022 |
Oct 3, 2022 |
Provider integrations
Expanded ecosystem of providers delivered from Microsoft and partners.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Expanded ecosystem of providers | Users by admins, makers, or analysts |
Jun 29, 2022 |
To be announced |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.