Telemetry - votes on whether error messages are useful


This content is archived and is not being updated. For the latest documentation, go to What's new and planned for Dynamics 365 Business Central. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users, automatically Apr 1, 2022 Apr 1, 2022

Business value

When a user sees an error dialog, they can vote yes or no to the question about the usefulness of the message. The result is logged to telemetry. This way, partners can get insights into which error messages users find hard to understand. The partners can then follow up with the customer to help out.

Feature details

If an error message is shown to the user, the error dialog will show the wording Was this message useful? with a choice to vote Yes or No. The result is then logged to telemetry.

Using telemetry, partners can get insights into which error situations users have problems understanding.

Partners or tenant administrators can also set up alerts in Azure Monitor to get notified if many users experience errors they cannot understand.

See also

Analyzing Error Message Quality Telemetry (docs)