Prepare - Customize Dynamics 365 for your organization

For developers

Discover resources to help your organization adopt Dynamics 365 Sales.


Modify Dynamics 365 Sales

Configure the Sales app to fit your organization’s needs:


Customize the Sales app using Microsoft Power Platform

See guidance on how to use Microsoft Power Platform:

  • Power Apps: Learn how to quickly build low-code apps that modernize processes and solve tough business challenges in your organization using Power Apps.

  • Power Automate: Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.

  • Power BI: Power BI amplifies your insights and the value of your data.

  • Power Virtual Agents: Build chatbots easily with Power Virtual Agents.


View a comprehensive guide of the Microsoft Power Platform documentation.

Self-guided learning modules

Onboard to Dynamics 365 Sales at your own pace using self-guided Learn modules: