This article describes how to configure Service-to-Service (S2S) authentication in Microsoft Dynamics 365 Commerce to securely call service application programming interfaces (APIs) for ratings and reviews.
Dynamics 365 Commerce offers ratings and reviews as an omni-channel solution. This solution enables access to service APIs from outside Commerce, so that various tasks can be performed. These tasks include importing ratings and reviews from your external system into Commerce, and exporting ratings and reviews from Commerce. To enable Commerce to securely call ratings and reviews service APIs, you must first configure S2S authentication by completing the procedures in this article.
Ratings and reviews help customers learn about products before they make a purchase decision by showing them what other customers think about those products. Ratings and reviews can also serve as a feedback mechanism that retailers can use to improve the quality of a product and therefore increase sales.
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