ChatGPT Engagement Context (msdyn_chatgptengagementctx) table/entity reference (Microsoft Dynamics 365 Customer Service)

ChatGPT Engagement Context

Messages

The following table lists the messages for the ChatGPT Engagement Context (msdyn_chatgptengagementctx) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /msdyn_chatgptengagementctxes(msdyn_chatgptengagementctxid) Update the ownerid property.	AssignRequest
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_chatgptengagementctxes See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_chatgptengagementctxes(msdyn_chatgptengagementctxid) See Delete	Delete records
DeleteMultiple Event: True	DeleteMultiple	Learn to use messages with the SDK for .NET
Disassociate Event: True	Disassociate records	Disassociate records
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_chatgptengagementctxes(msdyn_chatgptengagementctxid) See Retrieve	Retrieve records
RetrieveEntityChanges Event: True		RetrieveEntityChangesRequest
RetrieveMultiple Event: True	GET /msdyn_chatgptengagementctxes See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
Update Event: True	PATCH /msdyn_chatgptengagementctxes(msdyn_chatgptengagementctxid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: True	PATCH /msdyn_chatgptengagementctxes(msdyn_chatgptengagementctxid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: True	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the ChatGPT Engagement Context (msdyn_chatgptengagementctx) table.

Property	Value
DisplayName	ChatGPT Engagement Context
DisplayCollectionName	ChatGPT Engagement Contexts
SchemaName	msdyn_chatgptengagementctx
CollectionSchemaName	msdyn_chatgptengagementctxes
EntitySetName	msdyn_chatgptengagementctxes
LogicalName	msdyn_chatgptengagementctx
LogicalCollectionName	msdyn_chatgptengagementctxes
PrimaryIdAttribute	msdyn_chatgptengagementctxid
PrimaryNameAttribute	msdyn_customername
TableType	Elastic
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• msdyn_chatgptengagementctxId
• msdyn_customerfirstname
• msdyn_customerid
• msdyn_customerlastname
• msdyn_customername
• msdyn_email
• msdyn_liveworkitemid
• msdyn_userprincipalname
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• PartitionId
• TTLInSeconds

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_chatgptengagementctxId

Property	Value
Description	Unique identifier for entity instances
DisplayName	ChatGPT Engagement Context
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_chatgptengagementctxid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_customerfirstname

Property	Value
Description	First name of the customer
DisplayName	Customer First Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customerfirstname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_customerid

Property	Value
Description	Unique identifier of customer
DisplayName	Customer Id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customerid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_customerlastname

Property	Value
Description	Last name of the customer
DisplayName	Customer Last Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customerlastname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_customername

Property	Value
Description	Full name of the customer
DisplayName	Customer Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customername
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	850

msdyn_email

Property	Value
Description	Customer Email
DisplayName	Email
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_email
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_liveworkitemid

Property	Value
Description	Unique identifier for Conversation associated with ChatGPT Engagement Context
DisplayName	Conversation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkitemid
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocliveworkitem

msdyn_userprincipalname

Property	Value
Description	User Principal Name
DisplayName	User Principal Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_userprincipalname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

PartitionId

Property	Value
Description	Logical partition id. A logical partition consists of a set of records with same partition id.
DisplayName	Partition Id
IsValidForForm	True
IsValidForRead	True
LogicalName	partitionid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

TTLInSeconds

Property	Value
Description	Time to live in seconds.
DisplayName	Time to live
IsValidForForm	True
IsValidForRead	True
LogicalName	ttlinseconds
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• business_unit_msdyn_chatgptengagementctx
• lk_msdyn_chatgptengagementctx_createdby
• lk_msdyn_chatgptengagementctx_createdonbehalfby
• lk_msdyn_chatgptengagementctx_modifiedby
• lk_msdyn_chatgptengagementctx_modifiedonbehalfby
• msdyn_msdyn_ocliveworkitem_msdyn_chatgptengagementctx_liveworkitemid
• owner_msdyn_chatgptengagementctx
• team_msdyn_chatgptengagementctx
• user_msdyn_chatgptengagementctx

business_unit_msdyn_chatgptengagementctx

One-To-Many Relationship: businessunit business_unit_msdyn_chatgptengagementctx

Property	Value
ReferencedEntity	businessunit
ReferencedAttribute	businessunitid
ReferencingAttribute	owningbusinessunit
ReferencingEntityNavigationPropertyName	owningbusinessunit
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_chatgptengagementctx_createdby

One-To-Many Relationship: systemuser lk_msdyn_chatgptengagementctx_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_chatgptengagementctx_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_chatgptengagementctx_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_chatgptengagementctx_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_chatgptengagementctx_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_chatgptengagementctx_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_chatgptengagementctx_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_ocliveworkitem_msdyn_chatgptengagementctx_liveworkitemid

One-To-Many Relationship: msdyn_ocliveworkitem msdyn_msdyn_ocliveworkitem_msdyn_chatgptengagementctx_liveworkitemid

Property	Value
ReferencedEntity	msdyn_ocliveworkitem
ReferencedAttribute	activityid
ReferencingAttribute	msdyn_liveworkitemid
ReferencingEntityNavigationPropertyName	msdyn_liveworkitemid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

owner_msdyn_chatgptengagementctx

One-To-Many Relationship: owner owner_msdyn_chatgptengagementctx

Property	Value
ReferencedEntity	owner
ReferencedAttribute	ownerid
ReferencingAttribute	ownerid
ReferencingEntityNavigationPropertyName	ownerid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

team_msdyn_chatgptengagementctx

One-To-Many Relationship: team team_msdyn_chatgptengagementctx

Property	Value
ReferencedEntity	team
ReferencedAttribute	teamid
ReferencingAttribute	owningteam
ReferencingEntityNavigationPropertyName	owningteam
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

user_msdyn_chatgptengagementctx

One-To-Many Relationship: systemuser user_msdyn_chatgptengagementctx

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	owninguser
ReferencingEntityNavigationPropertyName	owninguser
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

See also

Dataverse table/entity reference
Dataverse Web API Reference