Channel Configuration (msdyn_occhannelconfiguration) table/entity reference (Microsoft Dynamics 365)

Channel Configuration

Messages

The following table lists the messages for the Channel Configuration (msdyn_occhannelconfiguration) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_occhannelconfigurations See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_occhannelconfigurations See Query data	Query data
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Channel Configuration (msdyn_occhannelconfiguration) table.

Property	Value
DisplayName	Channel Configuration
DisplayCollectionName	Channel Configurations
SchemaName	msdyn_occhannelconfiguration
CollectionSchemaName	msdyn_occhannelconfigurations
EntitySetName	msdyn_occhannelconfigurations
LogicalName	msdyn_occhannelconfiguration
LogicalCollectionName	msdyn_occhannelconfigurations
PrimaryIdAttribute	msdyn_occhannelconfigurationid
PrimaryNameAttribute	msdyn_name
TableType	Standard
OwnershipType	OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• IsCustomizable
• msdyn_closeconversationifoooh
• msdyn_enabletransfertoooohqueue
• msdyn_engagementcontext
• msdyn_name
• msdyn_occhannelconfigurationId
• msdyn_privacytermsaccepted
• msdyn_privacytermsversion
• msdyn_streamsource
• OverriddenCreatedOn
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	iscustomizable
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_closeconversationifoooh

Property	Value
Description	Specifies whether the conversation should be closed when it is created out of operating hours
DisplayName	Close Conversation If Outside Of OperatingHours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_closeconversationifoooh
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_occhannelconfiguration_msdyn_closeconversationifoooh
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enabletransfertoooohqueue

Property	Value
Description	Specifies whether the conversation can be transferred to an out of operating hour queue
DisplayName	Enable Transfer to Outside Of OperatingHours Queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enabletransfertoooohqueue
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_occhannelconfiguration_msdyn_enabletransfertoooohqueue
DefaultValue	False
True Label	Yes
False Label	No

msdyn_engagementcontext

Property	Value
Description	Entity carrying the engagement context details of the channel.
DisplayName	Engagement Context
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_engagementcontext
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	128

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_occhannelconfigurationId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Channel Configuration
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_occhannelconfigurationid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_privacytermsaccepted

Property	Value
Description	Indicates whether the Privacy Terms has been accepted by the user or not.
DisplayName	Privacy terms accepted
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_privacytermsaccepted
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_occhannelconfiguration_msdyn_privacytermsaccepted
DefaultValue	False
True Label	Yes
False Label	No

msdyn_privacytermsversion

Property	Value
Description	The version of the privacy terms.
DisplayName	Privacy terms version
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_privacytermsversion
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	20

msdyn_streamsource

Property	Value
Description	Stream source of the channel e.g. LiveChat, SMS, Facebook etc
DisplayName	Stream Source
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_streamsource
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_streamsource

msdyn_streamsource Choices/Options

Value	Label
192350000	Entity Records

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Channel Configuration
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	msdyn_occhannelconfiguration_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the Channel Configuration
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	msdyn_occhannelconfiguration_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ComponentIdUnique
• ComponentState
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• IsManaged
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OrganizationId
• OverwriteTime
• SolutionId
• SupportingSolutionId
• VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	componentidunique
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	componentstate
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	componentstate

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	ismanaged
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	ismanaged
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	organizationid
RequiredLevel	None
Type	Lookup
Targets	organization

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	overwritetime
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	solutionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	supportingsolutionid
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• lk_msdyn_occhannelconfiguration_createdby
• lk_msdyn_occhannelconfiguration_createdonbehalfby
• lk_msdyn_occhannelconfiguration_modifiedby
• lk_msdyn_occhannelconfiguration_modifiedonbehalfby
• organization_msdyn_occhannelconfiguration

lk_msdyn_occhannelconfiguration_createdby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_occhannelconfiguration_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_occhannelconfiguration_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_occhannelconfiguration_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

organization_msdyn_occhannelconfiguration

One-To-Many Relationship: organization organization_msdyn_occhannelconfiguration

Property	Value
ReferencedEntity	organization
ReferencedAttribute	organizationid
ReferencingAttribute	organizationid
ReferencingEntityNavigationPropertyName	organizationid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel
• msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid
• msdyn_occhannelconfiguration_AsyncOperations
• msdyn_occhannelconfiguration_BulkDeleteFailures
• msdyn_occhannelconfiguration_DuplicateBaseRecord
• msdyn_occhannelconfiguration_DuplicateMatchingRecord
• msdyn_occhannelconfiguration_MailboxTrackingFolders
• msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses
• msdyn_occhannelconfiguration_ProcessSession
• msdyn_occhannelconfiguration_SyncErrors

msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel

Many-To-One Relationship: msdyn_agentresourceforecasting msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel

Property	Value
ReferencingEntity	msdyn_agentresourceforecasting
ReferencingAttribute	msdyn_channel
ReferencedEntityNavigationPropertyName	msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid

Many-To-One Relationship: msdyn_occhannelstateconfiguration msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid

Property	Value
ReferencingEntity	msdyn_occhannelstateconfiguration
ReferencingAttribute	msdyn_occhannelconfigurationid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_occhannelconfiguration_AsyncOperations

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_AsyncOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_occhannelconfiguration_BulkDeleteFailures

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_BulkDeleteFailures
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_occhannelconfiguration_DuplicateBaseRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	baserecordid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_DuplicateBaseRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_occhannelconfiguration_DuplicateMatchingRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	duplicaterecordid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_DuplicateMatchingRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_occhannelconfiguration_MailboxTrackingFolders

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_MailboxTrackingFolders
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_ProcessSession

Many-To-One Relationship: processsession msdyn_occhannelconfiguration_ProcessSession

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_ProcessSession
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_SyncErrors

Many-To-One Relationship: syncerror msdyn_occhannelconfiguration_SyncErrors

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_occhannelconfiguration_SyncErrors
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference