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SLA table/entity reference (Microsoft Dynamics 365)

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 SLA table extends the Microsoft Dataverse SLA table.

Customized columns/attributes

Microsoft Dynamics 365 modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
3 Opportunity
4 Lead
16 AccountLeads
17 ContactInvoices
18 ContactQuotes
19 ContactOrders
20 Service Contract Contact
21 ProductSalesLiterature
22 ContactLeads
24 LeadCompetitors
25 OpportunityCompetitors
26 CompetitorSalesLiterature
27 LeadProduct
32 Sales Process Instance
112 Case
113 Child Incident Count
123 Competitor
952 Phone To Case Process
953 Opportunity Sales Process
954 Lead To Opportunity Sales Process
1004 Competitor Address
1006 Competitor Product
1010 Contract
1011 Contract Line
1013 Discount
1017 Lead Address
1022 Price List
1024 Product
1025 Product Association
1026 Price List Item
1028 Product Relationship
1038 Sales Literature
1048 Property
1049 Property Option Set Item
1055 Unit
1056 Unit Group
1070 Sales Attachment
1080 Discount List
1083 Opportunity Product
1084 Quote
1085 Quote Product
1088 Order
1089 Order Product
1090 Invoice
1091 Invoice Product
1141 Characteristic
1142 Rating Value
1144 Rating Model
1145 Bookable Resource Booking
1146 Bookable Resource Booking Header
1147 Bookable Resource Category
1148 Bookable Resource Characteristic
1149 Bookable Resource Category Assn
1150 Bookable Resource
1151 Bookable Resource Group
1152 Booking Status
1235 Property Association
1333 Property Instance
2011 Contract Template
4000 Facility/Equipment
4001 Service
4002 Resource
4005 Scheduling Group
4006 Resource Specification
4007 Resource Group
4009 Site
4010 Resource Expansion
4206 Case Resolution
4208 Opportunity Close
4209 Order Close
4211 Quote Close
4214 Service Activity
4215 Commitment
4300 Marketing List
4301 Marketing List Member
4400 Campaign
4401 Campaign Response
4402 Campaign Activity
4403 Campaign Item
4404 Campaign Activity Item
4405 Bulk Operation Log
4406 Quick Campaign
4421 Bookable Resource Booking to Exchange Id Mapping
4503 Opportunity Relationship
4545 Entitlement Template Product
6363 Entitlement Product
7272 Entitlement Contact
9700 Entitlement
9701 Entitlement Channel
9702 Entitlement Template
9703 Entitlement Template Channel
9704 Entitlement Entity Allocation Type Mapping
9931 Incident KnowledgeBaseRecord
9942 Topic Model Configuration
9943 Topic Model Execution History
9944 Topic Model
9946 Topic History
9948 Text Analytics Topic
9954 Knowledge Article Incident
10008 StageSolutionUpload
10009 ExportSolutionUpload
10010 FeatureControlSetting
10011 Package
10012 Package History
10048 Entity Storage Profile
10049 Policy Criterion
10050 App Notification Signal
10051 Shared Object
10052 Shared Workspace
10053 Shared Workspace Access Token
10054 Shared Workspace Pool
10055 Data Lake Folder
10056 Data Lake Folder Permission
10057 Data Lake Workspace
10058 Data Lake Workspace Permission
10059 Data Processing configuration
10060 Exported Excel
10061 RetainedData Excel
10062 Synapse Database
10063 AthenaReconciliationInfo
10064 Synapse Link External Table State
10065 Synapse Link Profile
10066 Synapse Link Profile Entity
10067 Synapse Link Profile Entity State
10068 Synapse Link Schedule
10069 Component Changeset Payload
10070 Component Changeset Version
10071 Component Version
10072 Component Version Data Source
10073 Component Version (Internal)
10074 DataflowRefreshHistory
10075 EntityRefreshHistory
10076 Shared Link Setting
10077 Any Privilege Entity
10078 DelegatedAuthorization
10080 CascadeGrantRevokeAccessRecordsTracker
10081 CascadeGrantRevokeAccessVersionTracker
10082 RevokeInheritedAccessRecordsTracker
10083 TdsMetadata
10084 Model-Driven App Element
10085 Model-Driven App Component Node's Edge
10086 Model-Driven App Component Node
10087 Model-Driven App Setting
10088 Model-Driven App User Setting
10089 Organization Setting
10090 Setting Definition
10091 CanvasApp Extended Metadata
10092 Service Plan Mapping
10093 Service Plan Custom Control
10095 ApplicationUser
10098 Git Branch
10099 Git Configuration Retrieval Data Source
10100 GitHubAppConfig
10101 Git Organization
10102 Git Project
10103 Git Repository
10104 Git Solution
10105 Source Control Branch Configuration
10106 Source Control Component
10107 Source Control Component Payload
10108 Source Control Configuration
10109 Source Control Operation Status
10110 Source Control Operation Tracking
10111 Staged Source Control Component
10112 OData v4 Data Source
10113 Workflow Binary
10114 Flow Group
10115 Business Process
10116 ComputerUseAgent
10117 Credential
10118 Desktop Flow Module
10119 Flow Capacity Assignment
10120 Flow Credential Application
10121 Flow Event
10122 Flow Machine
10123 Flow Machine Group
10124 Flow Machine Image
10125 Flow Machine Image Version
10126 Flow Machine Network
10127 Flow Session Binary
10128 Flow Test Session
10129 Flow Trigger
10130 Flow Trigger Instance
10131 ProcessStageParameter
10132 Saving Rule
10133 Tag
10134 Tagged Flow Session
10135 Tagged Process
10136 Workflow Metadata
10137 Work Queue
10138 Work Queue Item
10139 Desktop Flow Binary
10140 Flow Aggregation
10141 Flow Log
10142 Flow Run
10143 Approval Process
10144 Approval Stage Approval
10145 Approval Stage Condition
10146 Approval Stage Intelligent
10147 Approval Stage Order
10148 Action Approval Model
10149 Approval
10150 Approval Request
10151 Approval Response
10152 Approval Step
10153 Await All Action Approval Model
10154 Await All Approval Model
10155 Basic Approval Model Data
10156 Flow Approval
10165 Connection Reference
10166 Knowledge Source Consumer
10167 Knowledge Source Profile
10168 UnstructuredFileSearchEntity
10169 UnstructuredFileSearchRecord
10170 UnstructuredFileSearchRecordStatus
10171 DVFileSearch
10172 DVFileSearchAttribute
10173 DVFileSearchEntity
10174 DVTableSearch
10175 DVTableSearchAttribute
10176 DVTableSearchEntity
10177 AICopilot
10178 AIPluginAuth
10179 AI Plugin Conversation Starter
10180 AI Plugin Conversation Starter Mapping
10181 AI Plugin Governance
10182 AI Plugin Governance Extended
10183 AIPluginOperationResponseTemplate
10184 AIPluginTitle
10185 SideloadedAIPlugin
10186 AIPlugin
10187 AIPluginExternalSchema
10188 AIPluginExternalSchemaProperty
10189 AIPluginInstance
10190 AIPluginOperation
10191 AIPluginOperationParameter
10192 AIPluginUserSetting
10194 AI Configuration Search
10195 Data Processing Event
10196 AI Document Template
10197 AI Event
10198 AI Model Catalog
10200 AI Builder Feedback Loop
10201 AI Form Processing Document
10202 AI Object Detection Image
10203 AI Object Detection Label
10204 AI Object Detection Bounding Box
10205 AI Object Detection Image Mapping
10207 AI Builder Dataset
10208 AI Builder Dataset File
10209 AI Builder Dataset Record
10210 AI Builder Datasets Container
10211 AI Builder File
10212 AI Builder File Attached Data
10213 AI Evaluation Configuration
10214 AI Evaluation Metric
10215 AI Evaluation Run
10216 AI Optimization
10217 AI Optimization Private Data
10218 AI Test Case
10219 AI Test Case Document
10220 AI Test Case Input
10221 AI Test Run
10222 AI Test Run Batch
10223 Help Page
10224 Tour
10225 BotContent
10226 ConversationTranscript
10227 Agent
10228 Agent component
10229 Agent component collection
10240 Comment
10241 Governance Configuration
10242 Fabric AISkill
10243 App Insights Metadata
10244 Dataflow Connection Reference
10245 Schedule
10246 Dataflow Template
10247 Dataflow DatalakeFolder
10248 Data Movement Service Request
10249 Data Movement Service Request Status
10250 DMS Sync Request
10251 DMS Sync Status
10252 Knowledge Asset Configuration
10253 Module Run Detail
10254 QnA
10255 Salesforce Structured Object
10256 Salesforce Structured QnA Config
10257 Workflow Action Status
10258 Allowed MCP Client
10259 FederatedKnowledgeCitation
10260 FederatedKnowledgeConfiguration
10261 FederatedKnowledgeEntityConfiguration
10262 FederatedKnowledgeMetadataRefresh
10263 IntelligentMemory
10264 Knowledge FAQ
10265 Eval Result
10266 Form Mapping
10267 Copilot Interactions
10268 PDF Setting
10269 Activity File Attachment
10270 Teams chat
10271 Service Configuration
10272 SLA KPI
10273 Integrated search provider
10274 Knowledge Management Setting
10275 Knowledge Federated Article
10276 Knowledge Federated Article Incident
10277 Search provider
10278 Knowledge Article Image
10279 Knowledge Configuration
10280 Knowledge Interaction Insight
10281 Knowledge Search Insight
10282 Favorite knowledge article
10283 Knowledge article language setting
10284 Knowledge Article Attachment
10285 Knowledge personalization
10286 Knowledge Article Template
10287 Knowledge search personal filter config
10288 Knowledge search filter
10290 SupportUserTable
10291 FxExpression
10292 Function
10293 Plug-in
10294 PowerfxRule
10295 Planner Business Scenario
10296 Planner Sync Action
10297 Agent Rule
10298 MCPPrompt
10299 MCPResource
10300 MCPResourceContent
10301 MCPServer
10302 MCPTool
10303 ToolingGateway
10304 ToolingGatewayMCPServer
10305 Email Address Configuration
10306 Ms Graph Resource To Subscription
10307 Virtual Entity Metadata
10308 Background Operation
10309 Report Parameter
10310 MobileOfflineProfileExtension
10311 MobileOfflineProfileItemFilter
10312 TeamMobileOfflineProfileMembership
10313 UserMobileOfflineProfileMembership
10314 OrganizationDataSyncSubscription
10315 OrganizationDataSyncSubscriptionEntity
10316 OrganizationDataSyncSubscriptionFnoTable
10317 OrganizationDataSyncFnoState
10318 OrganizationDataSyncState
10319 ArchiveCleanupInfo
10320 ArchiveCleanupOperation
10321 BulkArchiveConfig
10322 BulkArchiveFailureDetail
10323 BulkArchiveOperation
10324 BulkArchiveOperationDetail
10325 EnableArchivalRequest
10326 MetadataForArchival
10327 ReconciliationEntityInfo
10328 ReconciliationEntityStepInfo
10329 ReconciliationInfo
10330 RetentionCleanupInfo
10331 RetentionCleanupOperation
10332 Data Life Cycle Config
10333 RetentionFailureDetail
10334 RetentionOperation
10335 RetentionOperationDetail
10336 RetentionSuccessDetail
10337 CertificateCredential
10338 Notification
10339 User Rating
10340 Location Record
10341 Mobile App
10342 Native Extension
10343 Power Apps Wrap Build
10344 Insights Store Data Source
10345 Insights Store Virtual Entity
10346 RoleEditorLayout
10347 Deleted Record Reference
10348 Restore Deleted Records Configuration
10349 App Action
10350 App Action Migration
10351 App Action Rule
10354 Card
10355 Card State Item
10358 Entity link chat configuration
10359 Agent Feed Item
10360 Agent Hub Goal
10361 Agent Hub Insight
10362 Agent Hub Metric
10363 Agentic Scenario
10364 Agent Memory
10365 Agent Prompt
10366 Agent Task
10367 SharePoint Managed Identity
10368 ControlConfiguration
10369 AI Insight Card
10370 AI Skill Config
10371 Suggested Action
10372 Suggested Action Criteria
10373 Data Workspace
10374 Plan
10375 Plan Artifact
10376 Plan Attachment
10377 UX Agent Component
10378 UX Agent Component Revision
10379 UX Agent Project
10380 UX Agent Project File
10381 Agent Conversation Message
10382 Agent Conversation Message File
10383 Rich Text Attachment
10384 Structured Template
10385 RTE Structured Template Config
10386 RTE Template Mapping
10387 Custom Control Extended Setting
10388 Timeline Pin
10389 Virtual Connector Data Source
10390 Virtual Table Column Candidate
10392 PM Analysis History
10393 PM Business Rule Automation Config
10394 PM Calendar
10395 PM Calendar Version
10396 PM Inferred Task
10397 PM Process Extended Metadata Version
10398 PM Process Template
10399 PM Process User Settings
10400 PM Process Version
10401 PM Recording
10402 PM Simulation
10403 PM Tab
10404 PM Template
10405 PM View
10406 Analysis Component
10407 Analysis Job
10408 Analysis Override
10409 Analysis Result
10410 Analysis Result Detail
10411 Solution Health Rule
10412 Solution Health Rule Argument
10413 Solution Health Rule Set
10414 File Upload
10415 AppEntitySearchView
10416 MainFewShot
10417 MakerFewShot
10418 SearchAttributeSettings
10419 SearchCustomAnalyzer
10420 SearchRelationshipSettings
10421 SearchResultsCache
10422 Search Telemetry
10423 Business Skill Metadata
10424 Business Skill Role Mapping
10425 TextDataRecordsIndexingStatus
10426 ViewAsExampleQuestion
10427 CopilotExampleQuestion
10428 CopilotGlossaryTerm
10429 CopilotSynonyms
10430 Business Skill
10431 Business Skill Resource
10433 Site Component
10434 Site
10435 Site Language
10436 Power Pages Site Published
10437 Site Source File
10440 External Identity
10441 Invitation
10442 Invite Redemption
10443 Portal Comment
10444 Setting
10445 Multistep Form Session
10449 Ad Placement
10450 Column Permission
10451 Column Permission Profile
10452 Content Snippet
10453 Basic Form
10454 Basic Form Metadata
10455 List
10456 Table Permission
10457 Page Template
10458 Poll Placement
10459 Power Pages Core Entity DS
10460 Publishing State
10461 Publishing State Transition Rule
10462 Redirect
10463 Shortcut
10464 Site Marker
10465 Site Setting
10466 Web File
10467 Multistep Form
10468 Multistep Form Metadata
10469 Form Step
10470 Web Link
10471 Web Link Set
10472 Web Page
10473 Web Page Access Control Rule
10474 Web Role
10475 Website
10476 Website Access
10477 Website Language
10478 Web Template
10485 Power Pages Scan Report
10486 PowerPagesDDOSAlert
10487 Power Pages Log
10488 PowerPagesManagedIdentity
10489 Power Pages Site AI Feedback
10490 PowerPagesUserMapping
10496 Catalog Submission Files
10497 Package Submission Store
10498 indexedtrait
10499 processor registration
10500 signal
10501 signal registration
10502 trait
10503 trait registration
10504 MOS3 Management
10505 List Operation
10506 Marketing Form Display Attributes
10507 Database Version
10508 Upgrade Run
10509 Upgrade Step
10510 Upgrade Version
10511 Activity monitor
10512 Originating Queue Mapping
10514 Unified Routing Setup Tracker
10515 Available Times
10516 Available Times Data Source
10517 resource group data source
10518 Virtual Resource Group Resource
10519 Migration tracker
10520 Asset Category Template Association
10521 Asset Template Association
10522 Customer Asset
10525 Customer Asset Attachment
10526 Customer Asset Category
10527 Functional Location
10528 Functional Location Type
10529 Location Template Association
10530 Functional Location Type Template Association
10531 Property Definition
10532 Property Asset Association
10533 Property Location Association
10534 Property Log
10535 Property Template Association
10536 Template For Properties
10537 Warranty
10544 IoT Alert
10545 IoT Device
10546 IoT Device Category
10547 IoT Device Command
10548 IoT Device Command Definition
10549 IoT Device Data History
10550 IoT Device Property
10551 IoT Device Registration History
10552 IoT Device Visualization Configuration
10553 IoT Field Mapping
10554 IoT Property Definition
10555 IoT Provider
10556 IoT Provider Instance
10557 IoT Settings
10560 IoT Alert to Case Process
10562 Playbook Callable Context
10563 Playbook activity
10564 Playbook activity attribute
10565 [DEPRECATED] Playbook category
10566 Playbook
10567 [DEPRECATED] Playbook template
10569 admin_settings_entity
10570 Collab Space Team Association
10571 CRM Activity Mapping
10572 CRM Connection
10573 Derived insights related entity
10574 Entity derived insights
10575 External CRM
10576 External Record
10577 Lead Intelligence Insight
10578 Lead Intelligence Insight Entity Link
10579 Meeting Prep Insights
10580 msdyn_rawinsight
10581 msdyn_rawinsightentitylink
10582 Tagged Record
10583 M365 Copilot Sales customer list
10584 msdyn_vivaentitysetting
10585 msdyn_vivaorgextensioncred
10586 msdyn_vivaorgsetting
10587 msdyn_vivausersetting
10588 Activity Mapping
10589 Sales Copilot Email Insight
10590 Sales Copilot Insight
10591 Sales Copilot Insight Card State
10592 Sales Copilot Job Status
10593 Sales Copilot Knowledge Base
10594 Org level settings for Sales Copilot apps
10595 Sales Copilot User Setting
10596 App profile
10597 Application Extension
10598 Application Tab Template
10599 App profile role mapping
10600 Notification Field
10601 Notification Template
10602 Session Template
10603 Template Parameter
10609 Channel Integration Framework v1.0 Provider
10610 Notification Field (Deprecated)
10611 Notification Template (Deprecated)
10612 App Parameter Definition (Deprecated)
10613 Session Templates (Deprecated)
10614 Application Tab Template (Deprecated)
10615 Parameter (Deprecated)
10616 Template Tag (Deprecated)
10617 Application Type (Deprecated)
10626 Channel Integration Framework v2.0 Provider
10628 Conversation Data (Deprecated)
10629 KPI Event Data
10630 KPI Event Definition
10631 Session Data (Deprecated)
10632 Session Participant Data (Deprecated)
10633 Channel Definition
10634 Channel Definition Consent
10635 Channel Definition Locale
10636 Channel Instance
10637 Channel Instance Account
10638 Channel Message Attachment
10639 Channel Message Context Part
10640 Channel Message Part
10641 Consuming Application
10642 msdyn_DefExtendedChannelInstance
10643 msdyn_DefExtendedChannelInstanceAccount
10644 Productivity pane configuration
10645 Pane tab configuration
10646 Pane tool configuration
10648 Script
10649 Script step
10651 Action Input Parameter
10652 Action Output Parameter
10653 Macro Action Template
10654 Macro Solution Configuration
10655 Macro Connector
10656 Macro Run History
10657 Parameter definition
10660 Adaptive Card Configuration
10661 Smartassist configuration
10663 Read Tracker
10664 Read tracking enabled information
10665 Microsoft Teams Graph resource Entity
10666 msdyn_msteamssetting
10667 msdyn_msteamssettingsv2
10668 Microsoft Teams Collaboration entity
10669 Teams Dialer Admin settings
10670 Teams Contact Suggestion by AI
10671 Contact suggestion rule
10672 Contact suggestion ruleset
10673 Microsoft Teams chat association entity
10674 Microsoft Teams chat suggestion
10675 Hierarchy Configuration
10676 Microsoft Orgchart node entity
10677 Forecast Manual Adjustment History
10678 Distributed Lock
10679 Entity Delta Change
10680 File Upload Status Tracker
10681 Forecast
10682 Forecast Configuration
10683 Forecast definition
10684 Forecasting Cache
10685 Forecast Insights
10686 Forecast
10687 Forecast Prediction Data
10688 Forecast Prediction Status
10689 Forecast recurrence
10690 Recompute Tracker
10691 Forecast Recurrence
10692 ShareAs Configuration
10693 Customer email communication
10694 GDPRData
10695 ODOSFeatureMetadata
10696 ODOSMetadata
10697 Recurring Sales Action
10698 Recurring Sales Action V2
10699 msdyn_relationshipinsightsunifiedconfig
10700 siconfig
10701 SI Key Value Config
10702 Usage Metric
10703 Action Card Regarding
10704 Action Card Role Setting
10705 EntityRankingRule
10706 flowcardtype
10707 salesinsightssettings
10708 Action Card Usage
10709 Action Card Usage Aggregation
10710 Auto Capture Rule
10711 Auto Capture Settings
10712 UntrackedAppointment
10713 Suggested Activity
10714 Suggested Activity Data Source
10715 Suggested Contact
10716 Suggested Contacts Data Source
10717 Notes analysis Config
10718 icebreakersconfig
10719 dealmanageraccess
10720 Deal manager settings
10721 Account KPI Item
10722 Activity Analysis CleanUp State
10723 Relationship Analytics Config
10724 Contact KPI Item
10725 Daily Kpis for account
10726 Daily kpis for contact
10727 Daily kpis for lead
10728 Daily kpis for Opportunity
10729 Lead KPI Item
10730 Most Contacted
10731 Most Contacted By
10732 Opportunity KPI Item
10733 Relationship Analytics Metadata
10734 Similar entities feature importance
10735 wkwcolleaguesforcompany
10736 wkwcolleaguesforcontact
10737 wkwconfig
10738 Attribute Influence Statistics
10739 Prediction Computation Operation
10740 Prediction Model Status
10741 Prediction Scheduled Operation
10742 Predictive Model Score
10743 Predictive Score
10744 Predictive Scoring Sync Status
10745 Real Time Scoring
10746 Real Time Scoring Operation
10747 Submodel Definition
10748 Time spent in BPF
10749 Training Result
10750 OpportunityModelConfig
10751 LeadModelConfig
10752 ModelPreviewStatus
10753 Profile Album
10754 Post Configuration
10755 Post Rule Configuration
10756 Wall View
10757 Filter
10758 Customer Voice alert
10759 Customer Voice alert rule
10760 Customer Voice user activity
10761 Customer Voice survey email template
10762 Customer Voice file response
10763 Customer Voice localized survey email template
10764 Customer Voice Log
10765 Customer Voice project
10766 Customer Voice survey question
10767 Customer Voice survey question response
10768 Customer Voice satisfaction metric
10769 Customer Voice Satisfaction Metric Aggregate
10770 Customer Voice Satisfaction Metric Survey Mapping
10771 Shorturl
10772 Customer Voice survey
10773 Customer Voice survey invite
10774 Customer Voice survey invite summary
10775 Customer Voice survey reminder
10776 Customer Voice survey response
10777 Customer Voice unsubscribed recipient
10778 Customer Service Key Value Configuration
10779 AddToCalendar style
10780 basestyle
10781 Button style
10782 Code style
10783 Column style
10784 Content Block
10785 Divider style
10786 General styles
10787 imagestyle
10788 Layout Style
10789 QR code style
10790 Text style
10791 Video style
10792 Email Template Language Group
10793 Email Template Language Group Item
10794 App state
10795 CSAdminConfig
10796 Product Map
10797 Custom API Ruleset Configuration
10798 Decision contract
10799 Decision rule set
10800 Rulesetentitymapping
10801 Routing diagnostic item
10802 Routing diagnostic
10803 Template Context Variable
10804 Template Rule Set
10805 Template Variable Batch Operation
10807 Inbox card configuration
10808 Inbox Configuration
10809 Inbox Entity Configuration
10810 Inbox Personalized Configuration
10811 App Profile Copilot Configuration
10812 Swarm
10813 Swarm participant
10814 Swarm participant rule
10815 Swarm role
10816 Swarm skill
10817 Swarm template
10818 Autonomous case creation and update rules
10819 CHT App Profile Configuration
10820 Entity Attachment
10821 Time Tracker
10822 Customer feedback survey
10823 Customer feedback survey invite
10824 Customer feedback survey response
10825 msdyn_surveyconfig
10826 Survey setting
10827 Entity Attribute Prediction Rule
10828 emailclassificationcategory
10829 Email Classification Category Scope Rule
10830 emailclassificationcategoryversion
10831 Email Sentiment
10833 Agent Configuration
10834 Autonomous Agent Entity Mapping
10835 Autonomous Profile
10836 Rollout Plan
10837 Screen recording config
10838 Agent Metadata Override
10839 Agent User Preference
10840 Master Entity Routing Configuration
10841 Routing Rule Set Setting
10842 Assignment Configuration
10843 Assignment Configuration Step
10844 Capacity Profile
10845 msdyn_globalrulesetconfiguration
10846 Last Agent
10847 Overflow Action Config
10848 Preferred Agent
10849 Preferred Agent Customer Identity
10850 Preferred Agent Routed Entity
10851 Routing configuration
10852 Routing configuration step
10853 Bot Channel Registration
10854 Channel Configuration
10855 Channel State Configuration
10856 Provisioning State
10857 AdminAppState
10858 Agent Status history
10859 Power BI Configuration
10860 Authentication Settings
10861 Auth Settings Entry
10862 Quick reply
10863 Entity Routing Context
10864 Channel Capability
10865 Conversation Action
10866 Conversation Action Locale
10867 Conversation Message Block
10868 DeletedConversation
10869 Deprecated Workstream Entity Configuration
10870 Entity
10871 Ongoing conversation (Deprecated)
10872 Live work item event
10873 Work Stream
10874 Masking Rule
10875 Auto block rule
10876 Bot Channel Registration Secret
10877 Omnichannel channel api conversation privilege
10878 Omnichannel channel api message privilege
10879 Channel api method mapping
10880 External context
10881 Flagged spam
10882 Language
10883 Conversation
10886 Context item value
10887 Live Work Item Participant (Deprecated)
10888 Conversation Sentiment
10889 Context variable
10890 Localization
10891 OC Payment Profile
10892 Recording
10893 Omnichannel Request
10894 Rich message
10895 Rich message map
10896 Rule Item
10897 Sentiment daily topic
10898 Sentiment daily topic keyword
10899 Sentiment daily topic trending
10900 Session
10901 Session Participant Event
10902 Session Sentiment
10903 Automated Message
10904 Tag
10905 Geo Location Provider
10906 Omnichannel Configuration
10907 Omnichannel Personalization
10908 Omnichannel Queue (Deprecated)
10909 Omnichannel Sync Config
10910 Operating Hour
10911 Personal quick reply
10912 Personal sound setting
10913 Persona Security Role Mapping
10914 Presence
10915 Provider
10916 RoutingRequest
10917 Search Configuration
10918 Sentiment analysis
10919 Session event
10920 Session participant
10921 Audio File
10922 Sound notification setting
10923 Transcript
10924 UR notification template
10925 UR Notification Template Mapping
10926 User settings
10927 Self service
10934 Agent capacity update history
10935 Bookable Resource Capacity Profile
10936 Contact Center Generated Rule
10937 Work stream capacity profile
10938 Conversation Capacity profile
10939 Agent Capacity Profile Unit
10940 Agent Channel State
10941 Agent Status
10942 Agent Group
10943 Agent Group Language
10944 Agent Group Matching Criteria
10945 Agent Group Membership
10946 Agent Group Region
10947 Agent Language
10948 Agent Matching Criteria
10949 Agent Region
10950 Language Hierarchy
10951 Matching Criteria
10952 Conversation Matching Criteria
10953 Queue User Group Membership
10954 Region
10955 Conversation Characteristic
10956 Session Characteristic
10957 Skill Attachment Rule
10958 Attach Skill
10959 Model training details
10960 Training data import configuration
10961 Characteristic mapping
10962 Training record
10963 Skill finder model
10964 Effort estimate
10965 Effort estimation model
10966 Effort model training details
10967 ConversationInsight
10968 CC Eventing Scenario
10969 CC Playbook Policy
10970 CC User Prompt
10971 promptmessagelocale
10972 promptmessagetemplate
10973 Active ICD Extension
10974 Entity-Workstream Map
10975 ICD Extension
10976 msdyn_broadcastmessagebulkactionapiprivilege
10977 msdyn_bulkassigntoqueueapiprivilege
10978 msdyn_bulkforcecloseapiprivilege
10979 Lock Status
10980 msdyn_notifyagentbulkactionapiprivilege
10981 Omnichannel agent assignment custom api privilege
10982 Bulk Action
10983 Conversation Action Item
10984 Conversation Aggregated Insights
10985 Comment
10986 Conversation Participant Insights
10987 Conversation Participant Sentiment
10988 Conversation Question
10989 Conversation Segment Sentiment
10990 Conversation Sentiment
10991 Conversation Signal
10992 Conversation Subject
10993 Conversation Summary Suggestion
10994 Conversation System Tag
10995 Conversation Tag
10996 Recording (Deprecated)
10997 SCI Conversation
10998 Custom Email Highlight
10999 Custom Highlight
11000 Custom Publisher
11001 EnvironmentSettings
11002 UserSettings
11003 Digital assets configuration
11004 File
11005 Tag
11006 Video
11009 CatalogEventStatusConfiguration
11010 Configuration
11011 Trigger
11012 Triggers To Sdk Message Processing Steps
11013 EventParameterMetadata
11014 TrackingContext
11015 Marketing feature configuration
11016 Consent Provider
11017 Consent provider Localization
11018 (Deprecated) Compliance
11019 (Deprecated) Compliance
11020 Compliance profile
11021 Consent
11022 CXP Consent Center Configuration
11023 Consent Provider Default Configuration
11024 Default purpose
11025 Submit Button
11026 Consent System Configuration
11027 (Deprecated) Contact Point Consent
11028 (Deprecated) Contact Point Consent
11029 (Deprecated) Contact Point Consent
11030 Contact Point Consent
11031 Contact Point Settings
11032 CXP Customer Data Mapping
11033 Customer Data Selection
11034 Preference Center
11035 Preference center link
11036 Purpose
11037 Topic
11039 msdynmkt_experimentv2
11040 ACS channel instance
11041 ACS channel instance account
11042 Infobip channel instance
11043 Infobip channel instance account
11044 Link mobility channel instance
11045 Link mobility channel instance account
11046 MockSmsProvider channel instance
11047 MockSmsProvider channel instance account
11048 TeleSign channel instance
11049 TeleSign channel instance account
11050 Twilio channel instance
11051 Twilio channel instance account
11052 Vibes channel instance
11053 Vibes channel instance account
11054 Predefined Placeholder
11055 Metadata Entity Relationship
11056 Metadata Item
11057 Metadata Store State
11058 DigitalSellingActiveTask
11059 DigitalSellingCompletedTask
11060 Sales Tag
11061 Sequence
11062 Sequence Stat
11063 Sequence Target
11064 Sequence Target Step
11065 Sequence Template
11067 sabackupdiagnostic
11068 SABatchRunInstance
11069 salesroutingdiagnostic
11070 SARunInstance
11071 Segment
11072 segmentsetting
11073 Segment property
11074 SegmentsUtil
11075 Assignment Rule
11076 Seller attribute
11077 Seller attribute value
11078 Assignment Map
11079 Sales Assignment Setting
11080 Sales routing run
11082 Extended User Setting
11083 Sales acceleration insights
11084 Sales Acceleration settings
11085 Insight
11086 Work List Suggestion
11087 Work list suggestion source
11088 Work List View Configuration
11089 Work Queue Record
11090 Work Queue Record State
11091 Work list user setting
11092 WQDataSource
11093 Suggestion Assignment Rule
11094 Suggestion Principal Object Access
11095 Suggestion Seller Priority
11096 Data Hygiene Setting Info
11097 Duplicate Detection Plugin Run
11098 Duplicate Lead Mapping
11099 Lead Hygiene Setting
11100 Linked Entity Attribute Validity
11101 Sales provisioning request
11102 SalesOmnichannel Message
11103 Text message template
11104 Data Analytics Admin Settings (Deprecated)
11105 Data Analytics Report
11106 Insights
11107 Sales acceleration reports
11108 Bot user mapping
11110 Bot Session
11111 Context Item Elastic
11112 Queue Extension
11113 Timeout Rule
11114 Automated action rules mapping
11115 Capacity Wrap Up Time
11116 Channel Profile
11117 Channel Profile Notification Template
11118 Channel Profile Survey Config
11122 Channel Instance Context Variable
11123 Common Channel Config
11124 Conversation Profile
11125 Profile Picker
11126 Agent Assist Bot Config
11127 Agent Assist Configuration
11128 Common transcript message
11129 Conversation Record
11130 Last message info
11131 Encrypted message setting
11132 Message masking rule
11133 ML Data Masking Rule
11134 Unredacted Note
11135 Action
11136 Agent Nudge
11137 Agent Nudge Template
11138 Compliance Rule
11139 Conversation Step
11140 EvaluationDetails
11141 EvaluationHistory
11142 Guardrail
11143 GuardrailVersion
11144 IndicatorQuestion
11145 Monitor
11146 MonitorAction
11147 MonitorNotificationConfig
11148 QINotificationConfig
11149 QINotificationConfigItem
11150 QualityIndicator
11151 QualityIndicatorVersion
11152 Contact Center Agent Skill Configuration
11153 Contact Center Agent Skill Setting
11154 Contact Center Workstream Skill
11155 Simulated Conversation
11156 Simulation Run
11157 msdyn_dataclassification
11158 msdyn_historicalqea
11159 msdyn_historicalqeabacklog
11160 simulationtracker
11161 msdyn_transformationjob
11162 msdyn_transformationjobdefinition
11163 msdyn_transformationjobtracker
11164 Transformation Transcript
11165 msdyn_admin_pin
11166 Conversation disposition code map
11167 Disposition Code Category
11168 Live Conversation Counter Condition
11169 OC Disposition Code
11170 msdyn_personal_pin
11171 Work Stream Bot Mapping
11173 Screen Recording
11174 ScreenRecordingLink
11175 Real Time Streaming Analytics KPI Definition
11176 Real Time Streaming Analytics Live Banner
11177 Real Time Streaming Analytics Live Banner Message
11178 Real Time Streaming Analytics Preference
11179 Real Time Streaming Analytics Report
11180 Real Time Streaming Analytics Report Page
11181 Real Time Streaming Analytics Threshold
11182 Representative Copilot Setting
11183 Agent Copilot Term
11186 Copilot Organization Workload
11187 copilot scenario setting
11188 Copilot Skill
11189 Copilot Skill Mapping
11190 Copilot Skill Role
11191 Copilot Starter Prompt
11192 Copilot Summarization Setting
11193 Copilot Tool
11194 Copilot User Workload
11195 Entity Copilot Configuration
11196 Organization Prompt
11197 msdyn_agentsetting
11198 msdyn_aiconnectormapping
11199 msdyn_businessprofile
11200 Evaluation Run Config
11201 intent
11202 intentattribute
11203 intentattributeset
11204 intentattribute_entity
11205 Intent Config
11206 Intent Context History
11207 Intent Core Evaluation Job
11208 intententity
11209 LOB Backfill Status
11210 Line of Business
11211 Intent Family Solution Map
11212 Intent Family Admin Assignment
11213 msdyn_intentfamily_harvestingconfiguration
11214 msdyn_intentfeature_configuration
11215 Intent Group Condition
11216 msdyn_intentharvesting_batchjobstatus
11217 msdyn_intentharvesting_batchjobstatusdetail
11218 Intent Harvesting Proposed Intent
11219 msdyn_intentharvesting_provisioning_status
11220 Intent Harvesting Runtime Result
11221 msdyn_intentmetrics
11222 msdyn_intentmetrics_aggregate
11223 msdyn_intentmetrics_jobdata
11224 Intent Playbook
11225 Intent playbook map
11226 Intent Solution Map
11227 msdyn_intentsolution_mappingconfiguration
11228 msdyn_nextbestactionsconfig
11229 msdyn_organizationsolutionmap
11230 Bulk Harvest Run Log
11231 Harvest Eligibility Condition
11232 Harvest Work Item
11233 msdyn_historicalcaseharvestbatch
11234 msdyn_historicalcaseharvestrun
11235 Historical Case Harvest Run Log
11236 Interim Update Knowledge Article
11237 Knowledge Article Custom Entity
11238 Knowledge Harvest Job Record
11239 Knowledge Harvest Plan
11240 Case Enrichment
11241 Case follow up and closure configuration
11242 Case sentiment settings
11243 Case Suggestion
11244 Case Suggestion Request Payload
11245 Case Suggestions Data Souce
11246 User Preference For Copilot
11247 Copilot assisted case form fill settings
11248 Copilot Event
11249 Copilot Interaction
11250 Copilot Interaction Data
11251 Copilot knowledge interaction
11252 Copilot Transcript
11253 Copilot Transcript Data
11254 KB Enrichment
11255 Knowledge Article Suggestion
11256 Knowledge Article Suggestion Data Source
11257 Next Action
11258 Service Copilot Plugin
11259 Service Copilot Plugin Action
11260 Service Copilot Plugin Role
11261 Suggestion Interaction
11262 Suggestion request payload
11263 Suggestions Model Summary
11264 Suggestions Setting
11265 AI Simulation Result
11266 AI Simulation Run
11267 Agent Source
11268 AI Agent Status
11269 Case Management Agent for case closure Activity
11270 Case Management Agent for case closure Monitoring
11271 Email Template Configuration
11272 msdyn_caseaiprediction
11273 Evaluation
11274 Evaluation category
11275 Evaluation criteria
11276 Evaluation criteria version
11277 Evaluation Entity Config
11278 Evaluation Extension
11279 Evaluation Global Config
11280 Evaluation input config
11281 Evaluation localized content
11282 Evaluation Notification Configuration
11283 Evaluation Plan
11284 Evaluation Plan Batch
11285 Evaluation Plan Ontrigger Backlog
11286 Evaluation Plan Run
11287 Evaluation question
11288 Evaluation Trigger Config
11289 Criteria Simulation
11290 PA Flow Run Tracker
11291 Agent Coach Admin Settings
11292 Agent Coach Playbook
11293 Agent Coach Playbook Instructions
11294 Agent Coach Policy Settings
11295 Case Coaching Result
11296 Email Coaching Result
11297 Data Analytics User Customized Report
11298 Data Analytics Dataset
11299 Data Analytics Workspace
11300 Report Bookmark
11301 Agent Resource Forecasting
11302 [Deprecated] Dynamics Customer Service Analytics
11303 Case Topic
11304 Case Topic Setting
11305 Case Topic Summary
11306 Case topic Incident mapping
11307 Case Management Agent analytics
11308 Customer Service historical analytics
11309 Email analytics
11310 Forecast
11311 Knowledge analytics
11312 Model Customization analytics
11313 Quality Evaluation Agent analytics
11314 Real-time analytics for record routing
11315 Forecast Summary and Setting
11316 Keywords Description Suggestion Setting
11317 Bot Variable
11318 Conversation Summary Interaction
11319 Conversation Summary Setting
11320 Conversation Topic
11321 Conversation Topic Setting
11322 Conversation Topic Summary
11323 Conversation topic Conversation mapping
11324 Omnichannel historical analytics
11325 Contact Center historical analytics
11326 Omnichannel voice historical analytics (preview) (Deprecated)
11327 Omnichannel Realtime analytics
11328 Copilot Analytics
11329 Conversation Analytic
11330 Session Analytics
11331 Session Participant Analytic
11332 Sales Research Manager
11333 Engage And Readiness Agent Result V2
11334 SalesAgentConfigurationV2
11335 SalesAgentExecutionConfig
11336 Sales Agent Handover
11337 Sales agent processing state
11338 SalesAgentProfile
11339 Sales agent run
11340 Trigger Sales Agent
11341 Account Research Agent Trigger
11342 Account Research Result
11343 Account Research Summary Trigger
11344 Always Run SQA Segment
11345 Competitor Research Agent Trigger
11346 Custom Account Insights Result
11347 Customization Agent Trigger
11348 Custom OOB Research Result
11349 Summary Synthesizer Input
11350 summarysynthesizeroutput (Deprecated)
11351 Lead Agent Result
11352 Lead Delink Result
11353 Lead Email Extension
11354 Default OOB Account Research Result
11355 Outreach Agent Result
11356 Outreach Trigger Agent
11357 Qualification Agent Trigger
11358 Sales Agent Configuration
11359 SalesAgentUsage
11360 Sales Company Resolver Lead Trigger
11361 Stakeholder Research Output
11362 Summary Synthesizer Output
11363 Summary Synthesizer Agent Trigger
11364 Target Customer Profile Prefill Agent Result
11365 TargetCustomerProfilePrefillAgentTrigger
11366 Web Research Agent Trigger
11367 Engage And Readiness Agent Result
11368 SCA Engage Agent Result
11369 Opportunity Account Research Result
11370 Opportunity Competitor Research Result Cache
11371 Opportunity Ranker Mapping
11372 Opportunity Research Agent Trigger
11373 Opportunity Research Indicator
11374 Opportunity Research Result
11375 Opportunity Research User Interactions
11376 RCS Watermark
11377 Related Conversation Trigger Table
11378 SOA Similar Opportunities
11379 Data quality log
11380 Data quality reassignment
11381 Data quality source
11382 Data quality suggestion
11383 DQA Ranker Trigger
11384 Prioritized Action Catalogue
11385 rawactioncatalogue
11386 Recommended Action Derived Insights
11387 Recommended Action Pull Watermark
11388 recommendedactionrundetails
11389 msdyn_recommendedactionsourceagentconfig
11390 contactprofilerdetail
11391 contactprofilerresult
11392 msdyn_governanceagent_status
11393 msdyn_guardrail_consumer_mapping
11394 msdyn_guardrail_execution_event
11395 msdyn_guardrail_execution_info
11396 msdyn_guardrail_rule
11397 msdyn_guardrail_rule_version
11398 msdyn_guardrail_scenariotype
11399 Email thread
11400 msdyn_aidescoptimizationrun
11401 msdyn_aidescriptioncandidate
11402 msdyn_aidescriptionpublishjob
11403 msdyn_aidescriptionrun
11404 msdyn_aidescriptionsettings
11405 msdyn_aidescriptionvalue

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

bulkoperation_sla_slaid

Many-To-One Relationship: bulkoperation bulkoperation_sla_slaid

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName bulkoperation_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

bulkoperation_sla_slainvokedid

Many-To-One Relationship: bulkoperation bulkoperation_sla_slainvokedid

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName bulkoperation_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

campaignactivity_sla_slaid

Many-To-One Relationship: campaignactivity campaignactivity_sla_slaid

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName campaignactivity_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

campaignactivity_sla_slainvokedid

Many-To-One Relationship: campaignactivity campaignactivity_sla_slainvokedid

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName campaignactivity_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

campaignresponse_sla_slaid

Many-To-One Relationship: campaignresponse campaignresponse_sla_slaid

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName campaignresponse_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

campaignresponse_sla_slainvokedid

Many-To-One Relationship: campaignresponse campaignresponse_sla_slainvokedid

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName campaignresponse_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

incidentresolution_sla_slaid

Many-To-One Relationship: incidentresolution incidentresolution_sla_slaid

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName incidentresolution_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

incidentresolution_sla_slainvokedid

Many-To-One Relationship: incidentresolution incidentresolution_sla_slainvokedid

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName incidentresolution_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

manualsla_cases

Many-To-One Relationship: incident manualsla_cases

Property Value
ReferencingEntity incident
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_cases
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 72210bbb-d9d5-42df-8efd-39395a3cd7a7

manualsla_invoice

Many-To-One Relationship: invoice manualsla_invoice

Property Value
ReferencingEntity invoice
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_invoice
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: a84eb3ff-6dc5-4f57-bbf0-7b664c11fb62

manualsla_lead

Many-To-One Relationship: lead manualsla_lead

Property Value
ReferencingEntity lead
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_lead
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: f7ba26ee-3f8e-4cf2-8e02-0b4bbcd16da8

manualsla_msdyn_aiagentstatus

Many-To-One Relationship: msdyn_aiagentstatus manualsla_msdyn_aiagentstatus

Property Value
ReferencingEntity msdyn_aiagentstatus
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_msdyn_aiagentstatus
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

manualsla_opportunity

Many-To-One Relationship: opportunity manualsla_opportunity

Property Value
ReferencingEntity opportunity
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_opportunity
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-00aa-000010001203

manualsla_quote

Many-To-One Relationship: quote manualsla_quote

Property Value
ReferencingEntity quote
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_quote
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 642095db-91dd-4813-bb31-665a3a2bae61

manualsla_salesorder

Many-To-One Relationship: salesorder manualsla_salesorder

Property Value
ReferencingEntity salesorder
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_salesorder
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 71f7da6e-2772-4097-89d1-3670ff8348bb

manualsla_serviceappointment

Many-To-One Relationship: serviceappointment manualsla_serviceappointment

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_serviceappointment
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 70540b32-fc70-426e-a4b3-a92056ce4717

msdyn_copilottranscript_sla_slaid

Many-To-One Relationship: msdyn_copilottranscript msdyn_copilottranscript_sla_slaid

Property Value
ReferencingEntity msdyn_copilottranscript
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_copilottranscript_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_copilottranscript_sla_slainvokedid

Many-To-One Relationship: msdyn_copilottranscript msdyn_copilottranscript_sla_slainvokedid

Property Value
ReferencingEntity msdyn_copilottranscript
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_copilottranscript_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_migrationtracker_LegacySLA_sla

Many-To-One Relationship: msdyn_migrationtracker msdyn_migrationtracker_LegacySLA_sla

Property Value
ReferencingEntity msdyn_migrationtracker
ReferencingAttribute msdyn_legacyslaid
ReferencedEntityNavigationPropertyName msdyn_migrationtracker_LegacySLA_sla
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_migrationtracker_ModernSLA_sla

Many-To-One Relationship: msdyn_migrationtracker msdyn_migrationtracker_ModernSLA_sla

Property Value
ReferencingEntity msdyn_migrationtracker
ReferencingAttribute msdyn_modernslaid
ReferencedEntityNavigationPropertyName msdyn_migrationtracker_ModernSLA_sla
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_sla_slaid

Many-To-One Relationship: msdyn_ocliveworkitem msdyn_ocliveworkitem_sla_slaid

Property Value
ReferencingEntity msdyn_ocliveworkitem
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocliveworkitem_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocliveworkitem_sla_slainvokedid

Many-To-One Relationship: msdyn_ocliveworkitem msdyn_ocliveworkitem_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocliveworkitem
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocliveworkitem_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocsession_sla_slaid

Many-To-One Relationship: msdyn_ocsession msdyn_ocsession_sla_slaid

Property Value
ReferencingEntity msdyn_ocsession
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocsession_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocsession_sla_slainvokedid

Many-To-One Relationship: msdyn_ocsession msdyn_ocsession_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocsession
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocsession_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_alert_sla_slaid

Many-To-One Relationship: msfp_alert msfp_alert_sla_slaid

Property Value
ReferencingEntity msfp_alert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_alert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_alert_sla_slainvokedid

Many-To-One Relationship: msfp_alert msfp_alert_sla_slainvokedid

Property Value
ReferencingEntity msfp_alert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_alert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_surveyinvite_sla_slaid

Many-To-One Relationship: msfp_surveyinvite msfp_surveyinvite_sla_slaid

Property Value
ReferencingEntity msfp_surveyinvite
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_surveyinvite_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_surveyinvite_sla_slainvokedid

Many-To-One Relationship: msfp_surveyinvite msfp_surveyinvite_sla_slainvokedid

Property Value
ReferencingEntity msfp_surveyinvite
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_surveyinvite_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_surveyresponse_sla_slaid

Many-To-One Relationship: msfp_surveyresponse msfp_surveyresponse_sla_slaid

Property Value
ReferencingEntity msfp_surveyresponse
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_surveyresponse_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_surveyresponse_sla_slainvokedid

Many-To-One Relationship: msfp_surveyresponse msfp_surveyresponse_sla_slainvokedid

Property Value
ReferencingEntity msfp_surveyresponse
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_surveyresponse_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

opportunityclose_sla_slaid

Many-To-One Relationship: opportunityclose opportunityclose_sla_slaid

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName opportunityclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

opportunityclose_sla_slainvokedid

Many-To-One Relationship: opportunityclose opportunityclose_sla_slainvokedid

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName opportunityclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

orderclose_sla_slaid

Many-To-One Relationship: orderclose orderclose_sla_slaid

Property Value
ReferencingEntity orderclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName orderclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

orderclose_sla_slainvokedid

Many-To-One Relationship: orderclose orderclose_sla_slainvokedid

Property Value
ReferencingEntity orderclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName orderclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

quoteclose_sla_slaid

Many-To-One Relationship: quoteclose quoteclose_sla_slaid

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName quoteclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

quoteclose_sla_slainvokedid

Many-To-One Relationship: quoteclose quoteclose_sla_slainvokedid

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName quoteclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_cases

Many-To-One Relationship: incident sla_cases

Property Value
ReferencingEntity incident
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_cases
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_entitlement

Many-To-One Relationship: entitlement sla_entitlement

Property Value
ReferencingEntity entitlement
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName sla_entitlement
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: e800e964-32d6-4024-bcea-2df605b0e762

sla_entitlementtemplate

Many-To-One Relationship: entitlementtemplate sla_entitlementtemplate

Property Value
ReferencingEntity entitlementtemplate
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName sla_entitlementtemplate
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_invoice

Many-To-One Relationship: invoice sla_invoice

Property Value
ReferencingEntity invoice
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_invoice
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_lead

Many-To-One Relationship: lead sla_lead

Property Value
ReferencingEntity lead
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_lead
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_msdyn_aiagentstatus

Many-To-One Relationship: msdyn_aiagentstatus sla_msdyn_aiagentstatus

Property Value
ReferencingEntity msdyn_aiagentstatus
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_msdyn_aiagentstatus
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_opportunity

Many-To-One Relationship: opportunity sla_opportunity

Property Value
ReferencingEntity opportunity
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_opportunity
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_quote

Many-To-One Relationship: quote sla_quote

Property Value
ReferencingEntity quote
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_quote
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_salesorder

Many-To-One Relationship: salesorder sla_salesorder

Property Value
ReferencingEntity salesorder
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_salesorder
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_serviceappointment

Many-To-One Relationship: serviceappointment sla_serviceappointment

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_serviceappointment
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla

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