Chat Widget (msdyn_livechatconfig) table/entity reference (Microsoft Dynamics 365 Field Service)

Stores chat widget customizations

Messages

The following table lists the messages for the Chat Widget (msdyn_livechatconfig) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /msdyn_livechatconfigs(msdyn_livechatconfigid) Update the ownerid property.	AssignRequest
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_livechatconfigs See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_livechatconfigs(msdyn_livechatconfigid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
GrantAccess Event: True	GrantAccess	GrantAccessRequest
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
ModifyAccess Event: True	ModifyAccess	ModifyAccessRequest
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_livechatconfigs(msdyn_livechatconfigid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_livechatconfigs See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess Event: True	RevokeAccess	RevokeAccessRequest
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_livechatconfigs(msdyn_livechatconfigid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_livechatconfigs(msdyn_livechatconfigid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_livechatconfigs(msdyn_livechatconfigid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Chat Widget (msdyn_livechatconfig) table.

Property	Value
DisplayName	Chat Widget
DisplayCollectionName	Chat Widgets
SchemaName	msdyn_livechatconfig
CollectionSchemaName	msdyn_livechatconfigs
EntitySetName	msdyn_livechatconfigs
LogicalName	msdyn_livechatconfig
LogicalCollectionName	msdyn_livechatconfigs
PrimaryIdAttribute	msdyn_livechatconfigid
PrimaryNameAttribute	msdyn_name
TableType	Standard
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• IsCustomizable
• msdyn_agentDisplayName
• msdyn_authenticatedsigninoptional
• msdyn_AuthsettingsId
• msdyn_AutoDetectLanguage
• msdyn_avatarUrl
• msdyn_averagewaittime_enabled
• msdyn_azurenotificationhubid
• msdyn_botmcssurveyurl
• msdyn_callingoptions
• msdyn_chathistorymonthlimit
• msdyn_cobrowseprovider
• msdyn_commonchannelconfigid
• msdyn_conversationmode
• msdyn_customanonymoustokenexpirationtime
• msdyn_disclaimertext
• msdyn_Duringnonoperatinghours
• msdyn_EmailTemplate
• msdyn_enablechatexpansion
• msdyn_enablechatreconnect
• msdyn_Enablechattranscriptdownload
• msdyn_Enablechattranscriptemail
• msdyn_enablecobrowse
• msdyn_enablecustomsize
• msdyn_Enablefileattachmentsforagents
• msdyn_Enablefileattachmentsforcustomers
• msdyn_enableintropage
• msdyn_enablelegaldisclaimer
• msdyn_enablepersistentchatpreviousconversations
• msdyn_enablerealtimelanguagetranslation
• msdyn_enablescreensharing
• msdyn_EnableTranslationProviderFields
• msdyn_genericagentdisplayname
• msdyn_greetingsubtitle
• msdyn_greetingtitle
• msdyn_infolabel
• msdyn_Language
• msdyn_livechatconfigId
• msdyn_liveworkstreamid
• msdyn_Mailbox
• msdyn_mcssurveytimeoutsec
• msdyn_mcssurveyurl
• msdyn_name
• msdyn_oc_geolocationprovider
• msdyn_ocWidgetLanguage
• msdyn_offlinewidgetsubtitle
• msdyn_offlinewidgetthemecolor
• msdyn_offlinewidgettitle
• msdyn_operatinghourid
• msdyn_portalurl
• msdyn_positioninqueue_enabled
• msdyn_postchatenabled
• msdyn_PostConversationSurvey
• msdyn_PostConversationSurveyBotSurvey
• msdyn_PostConversationSurveyBotSurveyMessageText
• msdyn_PostConversationSurveyBotSurveyMode
• msdyn_PostConversationSurveyEnable
• msdyn_PostConversationSurveyMessageText
• msdyn_PostConversationSurveyMode
• msdyn_PostConversationSurveySeparateBotSurvey
• msdyn_PrechatEnabled
• msdyn_PreChatQuestionnaireAuthenticated
• msdyn_PreChatQuestionnaireUnauthenticated
• msdyn_proactivechatenabled
• msdyn_redirectionurl
• msdyn_requestvisitorlocation
• msdyn_screensharingprovider
• msdyn_showagentname
• msdyn_Showwidgetduringofflinehours
• msdyn_surveyprovider
• msdyn_timetoreconnectwithpreviousagent
• msdyn_translationprovider
• msdyn_TranslationProviderApiKeyId
• msdyn_translationprovidertype
• msdyn_uiversion
• msdyn_webresourceurl
• msdyn_widgetAppId
• msdyn_widgetcustomizationconfig
• msdyn_widgetcustomizationconfigmodern
• msdyn_WidgetLocale
• msdyn_widgetPosition
• msdyn_WidgetSnippet
• msdyn_widgetsnippetclassic
• msdyn_widgetsnippetmodern
• msdyn_widgetsoundnotification
• msdyn_widgetSubtitle
• msdyn_widgetThemeColor
• msdyn_widgetTitle
• msdyn_widgetvisualnotification
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	iscustomizable
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_agentDisplayName

Property	Value
Description	Configure agent name to be displayed in the chat widget
DisplayName	Agent display name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentdisplayname
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	msdyn_agentdisplayname

msdyn_agentDisplayName Choices/Options

Value	Label
192350000	Full name
192350001	First name
192350002	Last name
192350003	Nick name

msdyn_authenticatedsigninoptional

Property	Value
Description	Sign in is optional to start a chat
DisplayName	Sign in is optional to start a chat
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_authenticatedsigninoptional
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_authenticatedsigninoptional
DefaultValue	False
True Label	Yes
False Label	No

msdyn_AuthsettingsId

Property	Value
Description	Unique identifier for Authentication settings associated with Chat widget.
DisplayName	Authentication settings
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_authsettingsid
RequiredLevel	None
Type	Lookup
Targets	msdyn_authenticationsettings

msdyn_AutoDetectLanguage

Property	Value
Description	Indicates if the chat widget should automatically detect user locale.
DisplayName	Auto Detect Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_autodetectlanguage
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_autodetectlanguage
DefaultValue	False
True Label	Yes
False Label	No

msdyn_avatarUrl

Property	Value
Description	Chat logo
DisplayName	Logo
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_avatarurl
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_averagewaittime_enabled

Property	Value
Description	Indicates whether display of wait time is enabled
DisplayName	Indicates whether display of wait time is enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_averagewaittime_enabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_averagewaittime_enabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_azurenotificationhubid

Property	Value
Description	Azure notification hub look up
DisplayName	Azure notification hub
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_azurenotificationhubid
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_azurenotificationhub

msdyn_botmcssurveyurl

Property	Value
Description
DisplayName	Bot MCS Survey URL
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_botmcssurveyurl
RequiredLevel	Recommended
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1000

msdyn_callingoptions

Property	Value
Description	List of calling options available for the chat widget
DisplayName	Calling options
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_callingoptions
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	msdyn_occallingoptions

msdyn_callingoptions Choices/Options

Value	Label
192350000	No calling
192350001	Video and voice calling
192350002	Voice only

msdyn_chathistorymonthlimit

Property	Value
Description	Limit the persistent chat history to a specific number of months.
DisplayName	Persistent Chat History Month Limit
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_chathistorymonthlimit
RequiredLevel	None
Type	Integer
MaxValue	12
MinValue	0

msdyn_cobrowseprovider

Property	Value
Description	Select a co-browse provider
DisplayName	Co-browse provider
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_cobrowseprovider
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_commonchannelconfigid

Property	Value
Description	Common Channel Configuration Identifier
DisplayName	Common Channel Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_commonchannelconfigid
RequiredLevel	None
Type	Lookup
Targets	msdyn_commonchannelconfig

msdyn_conversationmode

Property	Value
Description	Indicates the conversation mode of the chat widget
DisplayName	Indicates the conversation mode of the chat widget
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationmode
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	msdyn_livechatconfig_msdyn_conversationmode

msdyn_conversationmode Choices/Options

Value	Label
192350000	Live Chat
192350001	Persistent Chat

msdyn_customanonymoustokenexpirationtime

Property	Value
Description	Custom Anonymous Token Expiration Time Feature in hours
DisplayName	Custom Anonymous Token Expiration Time in hours
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_customanonymoustokenexpirationtime
RequiredLevel	None
Type	Integer
MaxValue	24
MinValue	1

msdyn_disclaimertext

Property	Value
Description	Legal disclaimer text for the chat widget
DisplayName	Disclaimer text
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_disclaimertext
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_Duringnonoperatinghours

Property	Value
Description	(Deprecated) During non-operating hours
DisplayName	(Deprecated) During non-operating hours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_duringnonoperatinghours
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_EmailTemplate

Property	Value
Description	Email Template
DisplayName	Email Template
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailtemplate
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_enablechatexpansion

Property	Value
Description	Enable chat expansion for the chat widget
DisplayName	Enable chat expansion
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablechatexpansion
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablechatexpansion
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablechatreconnect

Property	Value
Description	This will let customers reconnect to their previous session.
DisplayName	Turn on reconnect to previous chat
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablechatreconnect
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocflipswitch
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablechattranscriptdownload

Property	Value
Description	Allow download of transcript
DisplayName	Allow download of transcript
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablechattranscriptdownload
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablechattranscriptdownload
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablechattranscriptemail

Property	Value
Description	Allow email of transcript
DisplayName	Allow email of transcript
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablechattranscriptemail
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablechattranscriptemail
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablecobrowse

Property	Value
Description	Co-browse allows agent and customer to interact on the same web page in real time
DisplayName	Enable Co-browse
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablecobrowse
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablecobrowse
DefaultValue	False
True Label	Enabled
False Label	Disabled

msdyn_enablecustomsize

Property	Value
Description	Enable custom size for the chat widget
DisplayName	Enable custom size
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablecustomsize
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablecustomsize
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablefileattachmentsforagents

Property	Value
Description	Enable file attachments for agents
DisplayName	Enable file attachments for agents
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablefileattachmentsforagents
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablefileattachmentsforagents
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablefileattachmentsforcustomers

Property	Value
Description	Enable file attachments for customers
DisplayName	Enable file attachments for customers
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablefileattachmentsforcustomers
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablefileattachmentsforcustomers
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enableintropage

Property	Value
Description	Enable the intro page for the chat widget
DisplayName	Enable intro page
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enableintropage
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enableintropage
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablelegaldisclaimer

Property	Value
Description	Enable the legal disclaimer for the chat widget
DisplayName	Enable legal disclaimer
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablelegaldisclaimer
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablelegaldisclaimer
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablepersistentchatpreviousconversations

Property	Value
Description	This will enable persistent history for previous conversations.
DisplayName	Turn on persistent history for previous conversations
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablepersistentchatpreviousconversations
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocflipswitch
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablerealtimelanguagetranslation

Property	Value
Description	Enable Real Time Language Translation
DisplayName	msdyn_enablerealtimelanguagetranslation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablerealtimelanguagetranslation
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablerealtimelanguagetranslation
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablescreensharing

Property	Value
Description	Enable Screen sharing
DisplayName	Enable Screen sharing
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablescreensharing
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enablescreensharing
DefaultValue	False
True Label	Enabled
False Label	Disabled

msdyn_EnableTranslationProviderFields

Property	Value
Description	Enables custom translation provider fields for real-time translation configuration.
DisplayName	Enable Translation Provider Fields
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enabletranslationproviderfields
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_enabletranslationproviderfields
DefaultValue	False
True Label	Yes
False Label	No

msdyn_genericagentdisplayname

Property	Value
Description	Display Agent Generic Name
DisplayName	Display Generic Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_genericagentdisplayname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_greetingsubtitle

Property	Value
Description	Greeting subtitle for the chat widget
DisplayName	Greeting subtitle
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_greetingsubtitle
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	400

msdyn_greetingtitle

Property	Value
Description	Greeting title for the chat widget
DisplayName	Greeting title
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_greetingtitle
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_infolabel

Property	Value
Description	Label string indicating user to save the record to add location information
DisplayName	infolabel
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_infolabel
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_Language

Property	Value
Description	Language in which chat widget is rendered
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_language
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192360014
GlobalChoiceName	msdyn_widgetlanguage

msdyn_Language Choices/Options

Value	Label
192350000	Auto-Detect
192360014	English

msdyn_livechatconfigId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Chat Widget
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_livechatconfigid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_liveworkstreamid

Property	Value
Description	Work Stream Identifier
DisplayName	Work stream
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkstreamid
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_liveworkstream

msdyn_Mailbox

Property	Value
Description	The mailbox where your email transcripts will be sent from.
DisplayName	Sender Mailbox
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_mailbox
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_mcssurveytimeoutsec

Property	Value
Description	For internal use only.
DisplayName	MCS Survey Timeout
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_mcssurveytimeoutsec
RequiredLevel	None
Type	Integer
MaxValue	3600
MinValue	0

msdyn_mcssurveyurl

Property	Value
Description
DisplayName	MCS Survey URL
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_mcssurveyurl
RequiredLevel	Recommended
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1000

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_oc_geolocationprovider

Property	Value
Description	Geo Location Provider API Key
DisplayName	Provider API key
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_oc_geolocationprovider
RequiredLevel	None
Type	Lookup
Targets	msdyn_oc_geolocationprovider

msdyn_ocWidgetLanguage

Property	Value
Description	The language of the chat widget.
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocwidgetlanguage
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_oclanguage

msdyn_offlinewidgetsubtitle

Property	Value
Description	Description for offline widget subtitle attribute
DisplayName	Offline Widget Subtitle
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_offlinewidgetsubtitle
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_offlinewidgetthemecolor

Property	Value
Description	Description for offline widget theme color attribute
DisplayName	Offline Widget Theme Color
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_offlinewidgetthemecolor
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	19236004
GlobalChoiceName	msdyn_widgetthemecolor

msdyn_offlinewidgetthemecolor Choices/Options

Value	Label
19236001	Red
19236002	Blue
19236003	Green
19236004	Black
192350001	Orange
192350002	Pink
192350003	Grey
192350004	Violet
192350005	Brown
192350006	Clay
192350007	Purple
192360017	Teal

msdyn_offlinewidgettitle

Property	Value
Description	Description for offline widget title attribute
DisplayName	Offline Widegt Title
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_offlinewidgettitle
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_operatinghourid

Property	Value
Description	Unique identifier for Operating hour associated with Chat widget.
DisplayName	Operating hours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_operatinghourid
RequiredLevel	None
Type	Lookup
Targets	msdyn_operatinghour

msdyn_portalurl

Property	Value
Description	Provide a link to the web portal where your chat is hosted.
DisplayName	Portal URL
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_portalurl
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_positioninqueue_enabled

Property	Value
Description	Enable Position In Queue feature
DisplayName	Show position in queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_positioninqueue_enabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_positioninqueue_enabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_postchatenabled

Property	Value
Description	Enable Post-Chat (Deprecated)
DisplayName	Post-chat Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postchatenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_postchatenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurvey
RequiredLevel	None
Type	Lookup
Targets	msfp_survey

msdyn_PostConversationSurveyBotSurvey

Property	Value
Description	Enable or disable bot survey
DisplayName	Bot Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurvey
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_postconversationsurveybotsurvey
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurveyBotSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurveymessagetext
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_PostConversationSurveyBotSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurveymode
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_postconversationsurveymode

msdyn_PostConversationSurveyBotSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveyEnable

Property	Value
Description	To enable or disable post conversation survey
DisplayName	Enable
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyenable
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_postconversationsurveyenable
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveymessagetext
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_PostConversationSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveymode
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_postconversationsurveymode

msdyn_PostConversationSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveySeparateBotSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyseparatebotsurvey
RequiredLevel	None
Type	Lookup
Targets	msfp_survey

msdyn_PrechatEnabled

Property	Value
Description	Enable Pre-chat survey feature
DisplayName	Pre-Chat Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_prechatenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_prechatenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PreChatQuestionnaireAuthenticated

Property	Value
Description	Prechat Question set for authenticated users
DisplayName	Question Set for Authenticated Users
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_prechatquestionnaireauthenticated
RequiredLevel	None
Type	Lookup
Targets	msdyn_questionsequence

msdyn_PreChatQuestionnaireUnauthenticated

Property	Value
Description	Prechat Question set for unauthenticated users
DisplayName	Question Set for Unauthenticated Users
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_prechatquestionnaireunauthenticated
RequiredLevel	None
Type	Lookup
Targets	msdyn_questionsequence

msdyn_proactivechatenabled

Property	Value
Description	Enable Proactive chat for this chat widget
DisplayName	Proactive-chat
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_proactivechatenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_lcwproactive_msdyn_proactivechatenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_redirectionurl

Property	Value
Description	We'll redirect customers to this webpage.
DisplayName	Redirection URL
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_redirectionurl
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_requestvisitorlocation

Property	Value
Description	Enable Visitor Location Feature
DisplayName	Request visitor location
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_requestvisitorlocation
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_requestvisitorlocation
DefaultValue	False
True Label	Yes
False Label	No

msdyn_screensharingprovider

Property	Value
Description	Select a screen sharing provider
DisplayName	Screen sharing provider
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_screensharingprovider
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_showagentname

Property	Value
Description	Agent Display Name configuration for the chat widget
DisplayName	Anonymize Agent
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_showagentname
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_livechatconfig_msdyn_showagentname
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Showwidgetduringofflinehours

Property	Value
Description	Description for show/hide offline widget attribute
DisplayName	Show widget during offline hours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_showwidgetduringofflinehours
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_updatedchatwidget_msdyn_showwidgetduringofflinehours
DefaultValue	False
True Label	Yes
False Label	No

msdyn_surveyprovider

Property	Value
Description
DisplayName	Survey Provider
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_surveyprovider
RequiredLevel	Recommended
Type	Picklist
DefaultFormValue	600990000
GlobalChoiceName	msdyn_surveyprovider

msdyn_surveyprovider Choices/Options

Value	Label
600990000	Customer Voice
600990001	Microsoft Copilot Studio

msdyn_timetoreconnectwithpreviousagent

Property	Value
Description	The previous agent's capacity will be held for this time period.
DisplayName	Reconnect to previous agent for
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_timetoreconnectwithpreviousagent
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_translationprovider

Property	Value
Description	The translation provider for real time language translation
DisplayName	Translation Provider
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_translationprovider
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_livechatconfig_msdyn_translationprovider

msdyn_translationprovider Choices/Options

Value	Label
192350000	Azure
192350001	Custom

msdyn_TranslationProviderApiKeyId

Property	Value
Description	Lookup to the secret record storing the translation provider API key.
DisplayName	Translation Provider API Key
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_translationproviderapikeyid
RequiredLevel	None
Type	Lookup
Targets	msdyn_channelinstancesecret

msdyn_translationprovidertype

Property	Value
Description	The type of custom translation provider
DisplayName	Translation Provider Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_translationprovidertype
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_translationprovidertype

msdyn_translationprovidertype Choices/Options

Value	Label
192350001	Microsoft Translator
192350002	Google Translate
192350003	DeepL

msdyn_uiversion

Property	Value
Description	The UI version of the live chat widget
DisplayName	Live Chat Widget UI Version
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_uiversion
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	msdyn_livechatconfig_msdyn_uiversion

msdyn_uiversion Choices/Options

Value	Label
192350000	LiveChatWidgetClassic
192350001	LiveChatWidgetModern

msdyn_webresourceurl

Property	Value
Description	Web Resource URL for the translation provider
DisplayName	Web Resource URL for the translation provider
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_webresourceurl
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2048

msdyn_widgetAppId

Property	Value
Description	Widget App Identifier used to identify the chat widget
DisplayName	Widget App Id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetappid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetcustomizationconfig

Property	Value
Description	Chat widget customization config
DisplayName	Chat widget customization config
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetcustomizationconfig
RequiredLevel	ApplicationRequired
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_widgetcustomizationconfigmodern

Property	Value
Description	Chat widget customization config for the modern UI version
DisplayName	Chat widget customization config (modern)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetcustomizationconfigmodern
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_WidgetLocale

Property	Value
Description	The language of the chat widget.
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetlocale
RequiredLevel	None
Type	Lookup
Targets	msdyn_chatwidgetlanguage

msdyn_widgetPosition

Property	Value
Description	Chat position relative to the page
DisplayName	Position
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetposition
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192236010
GlobalChoiceName	msdyn_widgetposition

msdyn_widgetPosition Choices/Options

Value	Label
192236010	Bottom right
192236011	Bottom left

msdyn_WidgetSnippet

Property	Value
Description	Javascript snippet which can be embedded in a webpage
DisplayName	Widget Snippet
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetsnippet
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_widgetsnippetclassic

Property	Value
Description	Javascript snippet for the classic UI version which can be embedded in a webpage
DisplayName	Widget Snippet (classic)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetsnippetclassic
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_widgetsnippetmodern

Property	Value
Description	Javascript snippet for the modern UI version which can be embedded in a webpage
DisplayName	Widget Snippet (modern)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetsnippetmodern
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_widgetsoundnotification

Property	Value
Description	Enable sound notifications for new incoming messages
DisplayName	Turn on sound notifications
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetsoundnotification
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_widgetsoundnotification
DefaultValue	False
True Label	Yes
False Label	No

msdyn_widgetSubtitle

Property	Value
Description	Subtitle for the chat widget
DisplayName	Subtitle
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetsubtitle
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetThemeColor

Property	Value
Description	Theme color for the chat widget
DisplayName	Theme Color
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetthemecolor
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	19236002
GlobalChoiceName	msdyn_widgetthemecolor

msdyn_widgetThemeColor Choices/Options

Value	Label
19236001	Red
19236002	Blue
19236003	Green
19236004	Black
192350001	Orange
192350002	Pink
192350003	Grey
192350004	Violet
192350005	Brown
192350006	Clay
192350007	Purple
192360017	Teal

msdyn_widgetTitle

Property	Value
Description	Title for the chat widget
DisplayName	Title
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgettitle
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetvisualnotification

Property	Value
Description	Enable visual indicators for unread messages
DisplayName	Turn on unread messages indicator
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_widgetvisualnotification
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_msdyn_livechatconfig_widgetvisualnotification
DefaultValue	False
True Label	Yes
False Label	No

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Chat widget
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	msdyn_livechatconfig_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the Chat widget
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	msdyn_livechatconfig_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ComponentIdUnique
• ComponentState
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• IsManaged
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OverwriteTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• SolutionId
• SupportingSolutionId
• VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	componentidunique
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	componentstate
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	componentstate

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	ismanaged
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	ismanaged
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	overwritetime
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	solutionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	supportingsolutionid
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• msdyn_livechatconfig_msdyn_commonchannelconfigid_msdyn_commonchannelconfig
• msdyn_msdyn_authsettings_msdyn_livechatconfig
• msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid
• msdyn_msdyn_channelinstancesecret_msdyn_livechatconfig_translationproviderapikey
• msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale
• msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid
• msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage
• msdyn_msdyn_operatinghour_msdyn_livechatconfig
• msdyn_questionseq_msdyn_livechatconf_auth
• msdyn_questionseq_msdyn_livechatconf_unauth

msdyn_livechatconfig_msdyn_commonchannelconfigid_msdyn_commonchannelconfig

One-To-Many Relationship: msdyn_commonchannelconfig msdyn_livechatconfig_msdyn_commonchannelconfigid_msdyn_commonchannelconfig

Property	Value
ReferencedEntity	msdyn_commonchannelconfig
ReferencedAttribute	msdyn_commonchannelconfigid
ReferencingAttribute	msdyn_commonchannelconfigid
ReferencingEntityNavigationPropertyName	msdyn_commonchannelconfigid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_authsettings_msdyn_livechatconfig

One-To-Many Relationship: msdyn_authenticationsettings msdyn_msdyn_authsettings_msdyn_livechatconfig

Property	Value
ReferencedEntity	msdyn_authenticationsettings
ReferencedAttribute	msdyn_authenticationsettingsid
ReferencingAttribute	msdyn_authsettingsid
ReferencingEntityNavigationPropertyName	msdyn_AuthsettingsId
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid

One-To-Many Relationship: msdyn_azurenotificationhub msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid

Property	Value
ReferencedEntity	msdyn_azurenotificationhub
ReferencedAttribute	msdyn_azurenotificationhubid
ReferencingAttribute	msdyn_azurenotificationhubid
ReferencingEntityNavigationPropertyName	msdyn_azurenotificationhubid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_channelinstancesecret_msdyn_livechatconfig_translationproviderapikey

One-To-Many Relationship: msdyn_channelinstancesecret msdyn_msdyn_channelinstancesecret_msdyn_livechatconfig_translationproviderapikey

Property	Value
ReferencedEntity	msdyn_channelinstancesecret
ReferencedAttribute	msdyn_channelinstancesecretid
ReferencingAttribute	msdyn_translationproviderapikeyid
ReferencingEntityNavigationPropertyName	msdyn_translationproviderapikeyid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale

One-To-Many Relationship: msdyn_chatwidgetlanguage msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale

Property	Value
ReferencedEntity	msdyn_chatwidgetlanguage
ReferencedAttribute	msdyn_chatwidgetlanguageid
ReferencingAttribute	msdyn_widgetlocale
ReferencingEntityNavigationPropertyName	msdyn_WidgetLocale
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid

One-To-Many Relationship: msdyn_liveworkstream msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid

Property	Value
ReferencedEntity	msdyn_liveworkstream
ReferencedAttribute	msdyn_liveworkstreamid
ReferencingAttribute	msdyn_liveworkstreamid
ReferencingEntityNavigationPropertyName	msdyn_liveworkstreamid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage

One-To-Many Relationship: msdyn_oclanguage msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage

Property	Value
ReferencedEntity	msdyn_oclanguage
ReferencedAttribute	msdyn_oclanguageid
ReferencingAttribute	msdyn_ocwidgetlanguage
ReferencingEntityNavigationPropertyName	msdyn_ocWidgetLanguage
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_msdyn_operatinghour_msdyn_livechatconfig

One-To-Many Relationship: msdyn_operatinghour msdyn_msdyn_operatinghour_msdyn_livechatconfig

Property	Value
ReferencedEntity	msdyn_operatinghour
ReferencedAttribute	msdyn_operatinghourid
ReferencingAttribute	msdyn_operatinghourid
ReferencingEntityNavigationPropertyName	msdyn_operatinghourid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_questionseq_msdyn_livechatconf_auth

One-To-Many Relationship: msdyn_questionsequence msdyn_questionseq_msdyn_livechatconf_auth

Property	Value
ReferencedEntity	msdyn_questionsequence
ReferencedAttribute	msdyn_questionsequenceid
ReferencingAttribute	msdyn_prechatquestionnaireauthenticated
ReferencingEntityNavigationPropertyName	msdyn_prechatquestionnaireauthenticated
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_questionseq_msdyn_livechatconf_unauth

One-To-Many Relationship: msdyn_questionsequence msdyn_questionseq_msdyn_livechatconf_unauth

Property	Value
ReferencedEntity	msdyn_questionsequence
ReferencedAttribute	msdyn_questionsequenceid
ReferencingAttribute	msdyn_prechatquestionnaireunauthenticated
ReferencingEntityNavigationPropertyName	msdyn_prechatquestionnaireunauthenticated
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• msdyn_channelinstancecontextvariable_msdyn_channelinstanceid_msdyn_livechatconfig
• msdyn_livechatconfig_msdyn_ocsystemmessage
• msdyn_livechatconfig_msdyn_questionsequence
• msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse
• msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid
• msdyn_profilepicker_msdyn_channelinstanceid_msdyn_livechatconfig

msdyn_channelinstancecontextvariable_msdyn_channelinstanceid_msdyn_livechatconfig

Many-To-One Relationship: msdyn_channelinstancecontextvariable msdyn_channelinstancecontextvariable_msdyn_channelinstanceid_msdyn_livechatconfig

Property	Value
ReferencingEntity	msdyn_channelinstancecontextvariable
ReferencingAttribute	msdyn_channelinstanceid
ReferencedEntityNavigationPropertyName	msdyn_channelinstancecontextvariable_msdyn_channelinstanceid_msdyn_livechatconfig
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_livechatconfig_msdyn_ocsystemmessage

Many-To-One Relationship: msdyn_ocsystemmessage msdyn_livechatconfig_msdyn_ocsystemmessage

Property	Value
ReferencingEntity	msdyn_ocsystemmessage
ReferencingAttribute	msdyn_widgetid
ReferencedEntityNavigationPropertyName	msdyn_livechatconfig_msdyn_ocsystemmessage
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_livechatconfig_msdyn_questionsequence

Many-To-One Relationship: msdyn_questionsequence msdyn_livechatconfig_msdyn_questionsequence

Property	Value
ReferencingEntity	msdyn_questionsequence
ReferencingAttribute	msdyn_chatengagementtochatsequenceid
ReferencedEntityNavigationPropertyName	msdyn_livechatconfig_msdyn_questionsequence
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse

Many-To-One Relationship: msdyn_chatquestionnaireresponse msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse

Property	Value
ReferencingEntity	msdyn_chatquestionnaireresponse
ReferencingAttribute	msdyn_livechatconfigid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid

Many-To-One Relationship: msdyn_livechatwidgetlocation msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid

Property	Value
ReferencingEntity	msdyn_livechatwidgetlocation
ReferencingAttribute	msdyn_livechatconfigid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_profilepicker_msdyn_channelinstanceid_msdyn_livechatconfig

Many-To-One Relationship: msdyn_profilepicker msdyn_profilepicker_msdyn_channelinstanceid_msdyn_livechatconfig

Property	Value
ReferencingEntity	msdyn_profilepicker
ReferencingAttribute	msdyn_channelinstanceid
ReferencedEntityNavigationPropertyName	msdyn_profilepicker_msdyn_channelinstanceid_msdyn_livechatconfig
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference