Proactive Engagement Configuration (msdyn_proactive_engagement_config) table/entity reference (Microsoft Dynamics 365 Field Service)

Messages

The following table lists the messages for the Proactive Engagement Configuration (msdyn_proactive_engagement_config) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) Update the ownerid property.	AssignRequest
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_proactive_engagement_configs See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
GrantAccess Event: True	GrantAccess	GrantAccessRequest
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
ModifyAccess Event: True	ModifyAccess	ModifyAccessRequest
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_proactive_engagement_configs See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess Event: True	RevokeAccess	RevokeAccessRequest
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Proactive Engagement Configuration (msdyn_proactive_engagement_config) table.

Property	Value
DisplayName	Proactive Engagement Configuration
DisplayCollectionName	Proactive Engagement Configuration
SchemaName	msdyn_proactive_engagement_config
CollectionSchemaName	msdyn_proactive_engagement_configs
EntitySetName	msdyn_proactive_engagement_configs
LogicalName	msdyn_proactive_engagement_config
LogicalCollectionName	msdyn_proactive_engagement_configs
PrimaryIdAttribute	msdyn_proactive_engagement_configid
PrimaryNameAttribute	msdyn_name
TableType	Standard
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• IsCustomizable
• msdyn_answering_machine_action_type
• msdyn_answering_machine_detection_time_seconds
• msdyn_answering_machine_message
• msdyn_bot_failure_treatment_rate_threshold
• msdyn_bot_failure_treatment_type
• msdyn_call_delay_enabled
• msdyn_call_delay_seconds
• msdyn_close_existing_conversations
• msdyn_create_conversation_without_availability_check
• msdyn_customer_wait_threshold
• msdyn_description
• msdyn_dialmode_type
• msdyn_enable_whatsapp_outbound_messaging
• msdyn_engagement_type
• msdyn_fallback_message
• msdyn_fallback_message_enabled
• msdyn_first_response_timeout_mins
• msdyn_ignore_queue_hours
• msdyn_intentid
• msdyn_max_batch_size_without_availability
• msdyn_max_calls_per_agent
• msdyn_max_concurrent_calls
• msdyn_name
• msdyn_priority
• msdyn_proactive_engagement_configId
• msdyn_processing_order
• msdyn_queue
• msdyn_queue_allotment
• msdyn_reserve_agent_capacity
• msdyn_retry_priority_mode
• msdyn_suspend_threshold_lookback
• msdyn_suspend_threshold_percentage
• msdyn_throttle_adjustment_percentage
• msdyn_throttle_control_period
• msdyn_throttle_control_period_2
• msdyn_throttle_metric
• msdyn_throttle_metric_2
• msdyn_throttle_threshold
• msdyn_throttle_threshold_2
• msdyn_type
• msdyn_workstream
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	iscustomizable
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_answering_machine_action_type

Property	Value
Description	Answering Machine Action Type of the record.
DisplayName	Answering Machine Action Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answering_machine_action_type
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_answering_machine_action_type

msdyn_answering_machine_action_type Choices/Options

Value	Label
100000200	Hangup
100000201	LeaveMessage
100000202	LeaveMessageOnLastAttemptOnly

msdyn_answering_machine_detection_time_seconds

Property	Value
Description	Automatic Machine Detection time in seconds. Defaults to 1/3 of the Customer Wait Threshold.
DisplayName	Answering Machine Detection Time (Seconds)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answering_machine_detection_time_seconds
RequiredLevel	ApplicationRequired
Type	Integer
MaxValue	7
MinValue	1

msdyn_answering_machine_message

Property	Value
Description	Answering Machine Message of the record.
DisplayName	Answering Machine Message
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answering_machine_message
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_bot_failure_treatment_rate_threshold

Property	Value
Description	This indicates Proactive Engagement can continue making calls until the rate of failure reaches this threshold.
DisplayName	Bot Failure Treatment Rate Threshold
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_bot_failure_treatment_rate_threshold
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	0

msdyn_bot_failure_treatment_type

Property	Value
Description	Determines how bot failures should affect Proactive Engagement dispatching behavior.
DisplayName	Bot Failure Treatment Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_bot_failure_treatment_type
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192360000
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_bot_failure_treatment_type

msdyn_bot_failure_treatment_type Choices/Options

Value	Label
192360000	None
192360001	Suspend
192360002	Threshold

msdyn_call_delay_enabled

Property	Value
Description	Determines if preview type is Timer (true) or Manual (false). Default is False for Manual preview type.
DisplayName	Call Delay Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_call_delay_enabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_call_delay_enabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_call_delay_seconds

Property	Value
Description	Duration in seconds for Timer preview type. Valid range is 60-7080 seconds. Only applicable when Call Delay Enabled is True.
DisplayName	Call Delay Seconds
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_call_delay_seconds
RequiredLevel	None
Type	Integer
MaxValue	7080
MinValue	60

msdyn_close_existing_conversations

Property	Value
Description	Determines if existing conversations should be closed for a new incoming request.
DisplayName	Close Existing Conversations
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_close_existing_conversations
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_close_existing_conversations
DefaultValue	True
True Label	Yes
False Label	No

msdyn_create_conversation_without_availability_check

Property	Value
Description
DisplayName	Create Conversation Without Availability Check
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_create_conversation_without_availability_check
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_create_conversation_without_availability_check
DefaultValue	False
True Label	Yes
False Label	No

msdyn_customer_wait_threshold

Property	Value
Description	Customer Wait Threshold of the record.
DisplayName	Customer Wait Threshold
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_customer_wait_threshold
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_description

Property	Value
Description	A short description of this Proactive Engagement Configuration.
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_description
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_dialmode_type

Property	Value
Description	The dial model for this Proactive Engagement Configuration.
DisplayName	Dial mode type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_dialmode_type
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_dialmode_type

msdyn_dialmode_type Choices/Options

Value	Label
100000000	Copilot
100000001	Progressive
100000002	Preview
100000003	Predictive

msdyn_enable_whatsapp_outbound_messaging

Property	Value
Description	Determines if WhatsApp outbound messaging is enabled for this proactive engagement config.
DisplayName	Enable WhatsApp Outbound Messaging
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enable_whatsapp_outbound_messaging
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_enable_whatsapp_outbound_messaging
DefaultValue	False
True Label	Yes
False Label	No

msdyn_engagement_type

Property	Value
Description	Engagement type of the record.
DisplayName	Engagement Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_engagement_type
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_engagement_type

msdyn_engagement_type Choices/Options

Value	Label
100000100	BotLed
100000101	CSRLed

msdyn_fallback_message

Property	Value
Description	Fallback Message of the record.
DisplayName	Fallback Message
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_fallback_message
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_fallback_message_enabled

Property	Value
Description
DisplayName	Fallback Message Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_fallback_message_enabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_fallback_message_enabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_first_response_timeout_mins

Property	Value
Description	First response timeout for SMS engagements
DisplayName	First Response Timeout (Minutes)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_first_response_timeout_mins
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_ignore_queue_hours

Property	Value
Description	Determines if deliveries should only be made during the hours defined on the Queue.
DisplayName	Ignore Queue Hours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ignore_queue_hours
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_ignore_queue_hours
DefaultValue	False
True Label	Yes
False Label	No

msdyn_intentid

Property	Value
Description
DisplayName	Intent Id
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_intentid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_max_batch_size_without_availability

Property	Value
Description
DisplayName	Max Batch Size Without Availability
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_max_batch_size_without_availability
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_max_calls_per_agent

Property	Value
Description	The maximum calls Proactive Engagement should have in flight per available agent.
DisplayName	Maximum Calls per Agent
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_max_calls_per_agent
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_max_concurrent_calls

Property	Value
Description	The maximum concurrent calls Proactive Engagement should have in flight at any point.
DisplayName	Maximum Concurrent Calls
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_max_concurrent_calls
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_priority

Property	Value
Description	The processing priority of this Proactive Engagement Configuration relative to others within this organization.
DisplayName	Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_priority
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_priority

msdyn_priority Choices/Options

Value	Label
1	Critical
2	High
3	Normal

msdyn_proactive_engagement_configId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Proactive Engagement Configuration
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_proactive_engagement_configid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_processing_order

Property	Value
Description	The order in which Proactive Engagement should process records that are ready to send.
DisplayName	Processing Order
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_processing_order
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	700610000
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_processing_order

msdyn_processing_order Choices/Options

Value	Label
700610000	Earliest Scheduled Date
700610001	First In, First Out
700610002	Last In, First Out
700610003	Custom Priority Ascending
700610004	Custom Priority Descending

msdyn_queue

Property	Value
Description
DisplayName	Queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_queue
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	queue

msdyn_queue_allotment

Property	Value
Description	The percentage allocation of the agent queue.
DisplayName	Queue Allotment Percentage
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_queue_allotment
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	1

msdyn_reserve_agent_capacity

Property	Value
Description	Determine whether or not Proactive Engagement should reserve agents before placing calls in certain dial modes.
DisplayName	Reserve Agent Capacity
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_reserve_agent_capacity
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_reserve_agent_capacity
DefaultValue	False
True Label	Yes
False Label	No

msdyn_retry_priority_mode

Property	Value
Description	Determines how retry deliveries are prioritized relative to new deliveries.
DisplayName	Retry Priority Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_retry_priority_mode
RequiredLevel	None
Type	Picklist
DefaultFormValue	700610000
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_retry_priority_mode

msdyn_retry_priority_mode Choices/Options

Value	Label
700610000	Same as new deliveries
700610001	Lower than new deliveries
700610002	Higher than new deliveries

msdyn_suspend_threshold_lookback

Property	Value
Description	Suspend Threshold Lookback of the record.
DisplayName	Suspend Threshold Lookback
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suspend_threshold_lookback
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_suspend_threshold_percentage

Property	Value
Description	Suspend Threshold Percentage of the record.
DisplayName	Suspend Threshold Percentage
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suspend_threshold_percentage
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	1

msdyn_throttle_adjustment_percentage

Property	Value
Description	The percentage the existing rate should be adjusted up or down based on the value of the metric relative to the threshold.
DisplayName	Throttle Adjustment Percentage
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_adjustment_percentage
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	1

msdyn_throttle_control_period

Property	Value
Description	The number of minutes to consider when calculating the value for the metric.
DisplayName	Throttle Control Period
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_control_period
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_throttle_control_period_2

Property	Value
Description	The number of minutes to consider when calculating the value for the metric.
DisplayName	Throttle Control Period 2
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_control_period_2
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_throttle_metric

Property	Value
Description	The metric that throttling should be based off of.
DisplayName	Throttle Metric
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_metric
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_throttle_metric

msdyn_throttle_metric Choices/Options

Value	Label
192360000	Avg. Escalation Wait Time
192360001	Escalation Count
192360002	Abandonment Rate
192360003	Open Escalation Count

msdyn_throttle_metric_2

Property	Value
Description	The metric that throttling should be based off of.
DisplayName	Throttle Metric 2
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_metric_2
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_throttle_metric_2

msdyn_throttle_metric_2 Choices/Options

Value	Label
192360000	Avg. Escalation Wait Time
192360001	Escalation Count
192360002	Abandonment Rate
192360003	Open Escalation Count

msdyn_throttle_threshold

Property	Value
Description	The threshold for the metric, if below we increment rate, if above we decrement rate.
DisplayName	Throttle Threshold
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_threshold
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_throttle_threshold_2

Property	Value
Description	The threshold for the metric, if below we increment rate, if above we decrement rate.
DisplayName	Throttle Threshold 2
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_throttle_threshold_2
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_type

Property	Value
Description
DisplayName	Proactive outreach type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_type
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_proactive_engagement_config_msdyn_type

msdyn_type Choices/Options

Value	Label
100000000	Voice
100000001	SMS
100000002	WhatsApp

msdyn_workstream

Property	Value
Description
DisplayName	Workstream
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_workstream
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_liveworkstream

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Proactive Engagement Configuration
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	msdyn_proactive_engagement_config_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the Proactive Engagement Configuration
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	msdyn_proactive_engagement_config_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ComponentIdUnique
• ComponentState
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• IsManaged
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OverwriteTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• SolutionId
• SupportingSolutionId
• VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	componentidunique
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	componentstate
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	componentstate

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	ismanaged
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	ismanaged
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	overwritetime
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	SystemRequired
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	solutionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	supportingsolutionid
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream
• msdyn_proactive_engagement_config_queue_queue

msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream

One-To-Many Relationship: msdyn_liveworkstream msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream

Property	Value
ReferencedEntity	msdyn_liveworkstream
ReferencedAttribute	msdyn_liveworkstreamid
ReferencingAttribute	msdyn_workstream
ReferencingEntityNavigationPropertyName	msdyn_workstream
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_proactive_engagement_config_queue_queue

One-To-Many Relationship: queue msdyn_proactive_engagement_config_queue_queue

Property	Value
ReferencedEntity	queue
ReferencedAttribute	queueid
ReferencingAttribute	msdyn_queue
ReferencingEntityNavigationPropertyName	msdyn_queue
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• msdyn_proactive_eng_config_cancellation_policy_msdyn_proactive_engagement_config
• msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem
• msdyn_proactive_engagement_config_msdyn_proactive_delivery_batch
• msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute
• msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_engagement_config
• msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_fallback_engagement_config
• msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive

msdyn_proactive_eng_config_cancellation_policy_msdyn_proactive_engagement_config

Many-To-One Relationship: msdyn_proactive_eng_config_cancellation_policy msdyn_proactive_eng_config_cancellation_policy_msdyn_proactive_engagement_config

Property	Value
ReferencingEntity	msdyn_proactive_eng_config_cancellation_policy
ReferencingAttribute	msdyn_proactive_engagement_configid
ReferencedEntityNavigationPropertyName	msdyn_proactive_eng_config_cancellation_policy_msdyn_proactive_engagement_config
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

Many-To-One Relationship: msdyn_proactive_eng_config_characteristic msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

Property	Value
ReferencingEntity	msdyn_proactive_eng_config_characteristic
ReferencingAttribute	msdyn_proactive_engagement_configuration
ReferencedEntityNavigationPropertyName	msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_engagement_config_msdyn_proactive_delivery_batch

Many-To-One Relationship: msdyn_proactive_delivery_batch msdyn_proactive_engagement_config_msdyn_proactive_delivery_batch

Property	Value
ReferencingEntity	msdyn_proactive_delivery_batch
ReferencingAttribute	msdyn_proactive_engagement_config
ReferencedEntityNavigationPropertyName	msdyn_proactive_engagement_config_msdyn_proactive_delivery_batch
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute

Many-To-One Relationship: msdyn_proactive_engagement_config_attribute msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute

Property	Value
ReferencingEntity	msdyn_proactive_engagement_config_attribute
ReferencingAttribute	msdyn_proactive_engagement_config
ReferencedEntityNavigationPropertyName	msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_engagement_config

Many-To-One Relationship: msdyn_proactive_engagement_planner_config msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_engagement_config

Property	Value
ReferencingEntity	msdyn_proactive_engagement_planner_config
ReferencingAttribute	msdyn_proactive_engagement_config_id
ReferencedEntityNavigationPropertyName	msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_engagement_config
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_fallback_engagement_config

Many-To-One Relationship: msdyn_proactive_engagement_planner_config msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_fallback_engagement_config

Property	Value
ReferencingEntity	msdyn_proactive_engagement_planner_config
ReferencingAttribute	msdyn_fallback_engagement_config_id
ReferencedEntityNavigationPropertyName	msdyn_proactive_engagement_config_msdyn_proactive_engagement_planner_config_fallback_engagement_config
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive

Many-To-One Relationship: msdyn_proactive_engagement_config_status msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive

Property	Value
ReferencingEntity	msdyn_proactive_engagement_config_status
ReferencingAttribute	msdyn_proactive_engagement_config
ReferencedEntityNavigationPropertyName	msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference