How to install Dynamics 365 Field Service

This article describes how to install the Dynamics 365 Field Service application. Installation and upgrades can take up to 30 minutes.

Install Dynamics 365 Field Service

There are a few ways you can get access to Dynamics 365 Field Service:

  • Sign up for an free trial environment that lets you explore Field Service for 30 days.

  • Purchase Field Service by going to your Microsoft 365 admin center > Billing > Purchase Services. Select Dynamics 365 Field Service and Buy Now. For more information about pricing and licensing, go to Dynamics 365 pricing.

  • Add a Field Service trial to an existing Dynamics 365 organization by going to Advanced Settings > Customizations > Microsoft AppSource. Search for Trial: Dynamics 365 for Field Service and select Free Trial.

Verify the installation is complete

If the installation is complete, the "Field Service" and "Field Service Mobile" apps will appear in the list of apps when you sign in to your Dynamics 365 organization. You can find these apps by going to:


Screenshot of Field Service apps.

Install and set up the Dynamics 365 Field Service mobile app

Set up the mobile app that frontline workers will use to view and complete work orders in the field. For more information, see the article on getting started with the Field Service (Dynamics 365) mobile app.

Next steps

After installing Field Service and the Field Service mobile app, see the following articles to configure the system to create, schedule, view, and complete work orders.