Upgrades, updates, and hotfixes can include moving to new product versions, code migration and upgrade, moving to an update, or deploying a hotfix.
The processes for each type of upgrade are similar, but different enough that we think that you should review the topics for a specific task before you begin.
Upgrade from Microsoft Dynamics AX 2012 to finance and operations
This Tech Talk video provides an introduction servicing (applying code updates, requesting sandbox database refreshes, and filing support requests): Dynamics 365 for Operations – Tech Talk: Servicing.
The world of enterprise resource planning (ERP) is continuously evolving and helping customers scale up in productivity and streamline their operations. The evolution of finance and operations encourages customers to upgrade their earlier Microsoft Dynamics AX versions to the finance and operations cloud service.