Get support for your Dynamics 365 product
You can get either billing support or technical support for your Dynamics 365 product.
Find content to help you troubleshoot Dynamics 365 before you request support. Learn more at Microsoft Dynamics 365 troubleshooting.
Billing support for the Dynamics 365 products varies by the license you are using. For questions about your subscription, see the appropriate Licensing guide.
For customer engagement apps (Dynamics 365 Sales, Customer Service, Field Service, Marketing, and Project Service Automation) billing support, see Purchasing and billing FAQs in the Microsoft Power Platform admin guide.
For finance and operations billing support, if you believe that you are owed a credit based on the Service Level Agreement, please contact phone support.
Technical and community support
The way to get support for a given Dynamics 365 product varies. Check the following table for options.
|Product||Support options||Community support|
|Sales||Technical Support||Sales Community|
|Customer Service||Technical Support||Customer Service Community|
|Marketing||Technical Support||Marketing Community|
|Field Service||Technical Support||Field Service Community|
|Project Service Automation||Technical Support||Project Service Automation Community|
|Remote Assist||Technical Support||Remote Assist Community|
|Business Central||Technical Support||Business Central Community|
|Guides||Support options||Guides Community|
Supply Chain Management
|Support options||Finance and Operations Community
Human Resources Community
For more information about choosing a support plan, see support plans.