Add Application queue

To add an application queue, you need to perform the following steps:

Create a view on the queue item

Sign in to Power Apps.
Select Solutions, access your solution, and go to the queue item.
On the Create a view dialog, enter a name and, optionally, a description, and then select Create.
Select Edit filters and filter by the relevant business scenario.

Note

You must create a specific view for each business scenario. For example, the sample application has an Account application view for the Account business scenario. If you configure multiple scenarios, the view must filter only the relevant business scenario. For more information, go to Set up multiple business scenarios.

Sign in to Power Apps.
Select Solutions and go to your solution.
Select Switch to Classic.
Select Custom Controls and configure the specified controls.
- BPF_ENTITY_NAME: Add your business process flow. In the sample application, the flow is called msfsi_accountapplicationbpf.
Update the following controls:
- ENTITY_NAME: Add the entity to which the queue item is attached. In the sample application, the entity name is the same as the Application entity with the default value of Application.
- FORM_ID: The corresponding form appears to the right of the queue and displays information about one queue item. Ensure that the form entity is the same as defined in ENTITY_NAME. The form holds all the entity components. In the sample application, the form is the Application main form.

Use Power Apps and define the following queue attributes to display in the Application:

Primary customer: Displays the main text that holds the primary applicant's name by default.
Name: Displays the application name that holds the number of the sample application.
Subtitle: Displays the application category. This attribute isn't mandatory.
Date: Displays the application date. This attribute isn't mandatory.
Status: Displays the application status only if it's defined as one of the following status Id categories:
- Approved_status_ids: Displayed as a green label
- Rejected_status_ids: Displayed as a red label
- Pending_status_ids: Displayed as a gray label
Consider the example of an application with five statuses: Draft, In progress, Approved, Rejected, and On hold. The status Id categories corresponding to the different statuses are as follows:
- Approved_status_ids: Approved
- Rejected_status_ids: Rejected
- Pending_status_ids: On hold
The Draft and In progress statuses aren't displayed in the queue.

Screenshot of the Queue card.